Telco Systems ACCESS 241-FXO User manual

MN100129 Rev E
ACCESS 241-FXO
ACCESS 241
ACCESS 211
ACCESS 211N
(AC-241-FXO/AC-241/AC-211/AC-211N)
VOIP GATEWAY USER GUIDE

ACCESS 241-FXO/ 241/ 211 VOIP GATEWAY USER GUIDE
MN100129 Rev E 2
Revision History
Revision Date Description
A01 April 01,2004 1. Adapted for UL/FCC
2. Section 10.4formerly for H.323 andSIPisnow
separated –nowSection10.4 for SIPwith revised rules
forHold call,Call waiting,Transfer call,and Conference
(flash without following digits), and Section 10.5 for
H.323with contentsasbefore.
B March 02, 2005 Adapted for Version 4.53.29
C July2005 Added AC-241 toAC-211 support.
Adapted for Version 4.56
D September2005 Added AC-241-FXO.
Adapted for AC-241FXO version5.1,
AC-241 and AC-211 version4.57
E November2005 Added AC-211N support.ThisrevisionofAC-211N
accommodatess/w version 4.57
Copyright © Telco Systems, Ltd., 2005. All rights reserved. All trademarks are property of their
respective owners. No part of this documentation may be reproduced in any form or by any means
or used to make any derivative work (such as translation, transformation, or adaptation) without
permission from Telco Systems, Ltd.
The information and specifications in this guide are subject to change without priornotice.

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Table of Contents
INTRODUCTION............................................................................................................. 5
TERMINOLOGY................................................................................................................. 5
HOW TO GET HELP............................................................................................................ 5
ACCESS 241-FXO OVERVIEW AND INSTALLATION...................................................... 6
OVERVIEW...................................................................................................................... 6
THEFRONT PANEL............................................................................................................ 6
THEREAR PANEL.............................................................................................................. 7
BEFORE YOU INSTALL ....................................................................................................... 7
Required Equipment List................................................................................................. 8
INSTALLING YOURACCESS 241-FXO VOIP GATEWAY ............................................................. 9
ACCESS 241 OVERVIEW AND INSTALLATION..............................................................11
OVERVIEW.....................................................................................................................11
THEFRONT PANEL...........................................................................................................11
THEREAR PANEL.............................................................................................................12
BEFORE YOU INSTALL ......................................................................................................13
Required Equipment List................................................................................................13
INSTALLING YOURACCESS 241 VOIP GATEWAY....................................................................14
ACCESS 211 AND ACCESS 211N OVERVIEW AND INSTALLATION...............................16
OVERVIEW.....................................................................................................................16
THEFRONT PANEL...........................................................................................................17
Access 211 ..................................................................................................................17
Access 211N ................................................................................................................18
THEREAR PANEL.............................................................................................................19
Access 211 ..................................................................................................................19
Access 211N ................................................................................................................19
BEFORE YOU INSTALL ......................................................................................................20
Required Equipment List................................................................................................20
INSTALLING YOURACCESS 211/ACCE SS 211NVOIP GATEWAY WITH ASINGLE PC.......................21
INSTALLING YOURACCESS 211/ACCESS 211N VOIP GATEWAY WITH A HOME NETWORK ..............23
WALL-MOUNTING THE GATEWAY UNIT.....................................................................25
USING THE GATEWAY..................................................................................................26
FIRST CALL....................................................................................................................26
PSTNPORT CALLING WITH ACCESS 241-FXO.......................................................................26
PSTN OutgoingCalls....................................................................................................26
PSTN Incoming Calls....................................................................................................26
PSTN Call Behavior during Unit Power-down orInactive VoIP Service (Voice LED is off).........26
LIFE LINE PORT CALLINGWITH ACCESS 241 AND ACCE SS 211 ..................................................26
Life-line PortCallsduringUnit Power-downor Inactive VoIP Service (Voice LED is off)..........26
ADVANCED CALLINGFEATURES FOR SIP..............................................................................26
CallWaiting................................................................................................................27
Caller ID Display, Caller Identity onCall Waiting..............................................................27
Conference Call...........................................................................................................27
Call Forwarding...........................................................................................................27
Conditional Call Forwarding..........................................................................................27
Attended Transfer Call...................................................................................................27
Blind Transfer Call.......................................................................................................27
Hold...........................................................................................................................27
Do Not Disturb(DND)..................................................................................................28

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Redialing of Last Received Call.......................................................................................28
Block Last Received Caller.............................................................................................28
Auto Redial..................................................................................................................28
Block Caller ID............................................................................................................28
Anonymous Call Rejection..............................................................................................28
ADVANCED CALLING FEATURESFOR H.323...........................................................................28
CallWaiting................................................................................................................28
Conference Call...........................................................................................................29
Call Forwarding...........................................................................................................29
Transferring aCall.......................................................................................................29
Hold...........................................................................................................................29
ADVANCED CALLINGFEATURES FOR MGCP.........................................................................29
ADVANCED CONFIGURATION VIA THE WEB..............................................................30
WANCONFIGURATION.....................................................................................................30
ENABLING POINT-TO-POINTPROTOCOL OVER ETHERNET (PPPOE).............................................33
ENABLING POINT-TO-POINTTPROTOCOL (PPTP)...................................................................34
MAC SPOOFING..............................................................................................................34
LAN CONFIGURATION......................................................................................................35
ConfiguringLAN Settings...............................................................................................36
DHCP Server Configuration...........................................................................................37
Port Forwarding..........................................................................................................39
Enabling the Network Address Translator(NAT)................................................................40
SECURITY CONFIGURATION................................................................................................42
LINE CONFIGURATION......................................................................................................43
Call ForwardLine Configuration....................................................................................43
Gain ControlConfiguration(Volume)..............................................................................43
COMPLETING THE GATEWAY CONFIGURATION.......................................................................46
TROUBLESHOOTING....................................................................................................47
SPECIFICATIONS..........................................................................................................48

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Introduction
Thank you for purchasingthisproduct. We at Telco Systems are confident that you will obtain full
satisfaction from your new VoIP gateway. Please readthis guide carefully in order to make use of
allthe advancedfeaturesprovided by thisproduct.
Thisguide is intendedfor usersconnectingtothe Internet or Intranet with VoIP service set up by a
VoIP provider and the Access 241-FXO/Access 241/Access 211/Access 211N Gateway factory
pre-configured. Ifthis isnot the case, refer tothe administrator'smanual.
Terminology
Throughout this guide, the Access 241-FXO, Access 241, Access 211 and Access211N will be
referredto as“the Gateway”, excluding cases when referring specifically to the Access241-FXO,
the Access241, Access211 or Access211N.
How to Get Help
For technical support,please contact the local distributor that suppliedthe unit.

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Access 241-FXO Overview and Installation
Overview
The Access 241-FXO (AC-241-FXO) is a terminal Voice-over-IP (VoIP) WAN gateway device
and telephone adaptor. The Access 241-FXO has two independent phone ports (FXS) and one
PSTN port (FXO). The FXS phone ports enable you to connect one or two independent analog
telephone or Fax lines and communicateover the Internet Intranet. The PSTN (FXO) port is used to
connect to the Public Switched Telephone Network. (PSTN). The combination of both FXS and
FXO ports enables using your telephone to communicate over the internet, intranet and public
telephonenetwork.
The Access241-FXO has 1 WAN and4 LANports; all are 10/100Mbps Ethernet ports. The WAN
port connectsto your modem andthe LAN ports connect to up to 4 PCs.
The Access 241-FXO supports all standard analog DTMF telephones and accessories, including:
•Single-line touch-tonetelephones.
•Multiple-line touch-tone telephones.
•Touch-tone telephones with redial or speed-dial features.
•Phonesor accessoriesthat support Caller ID.
•Answering machines with touch-tonesupport.
•Phonesor accessoriesthat support Distinctive Ring.
NOTE Pulse-dial telephones and accessories are not supported.
The Front Panel
The Access241-FXO Gateway’sfrontpanel containsnineLEDs:
•Five link LEDs indicate Link and Activity status fortheWAN andLANports. Steady
glow indicates Link, and blinking indicates Activity.
Four status LEDs provide operating information explainedin thefollowing table.

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Status LEDIndicators
LED Mode H.323, MGCP,SIP Status Downloader Status
Power Steadyglow Power OK Power OK
Ready Blinking Application OK Loader OK
Voice Steadyglow Gateway registered with Gatekeeper
/ Call Agent/ SIP Server
Mngt Blinking Management activity Management activity
LAN
(1,2,3,4) Steady Glow
Blinking Linkisup LAN Activity Linkisup LAN Activity
WAN Steady Glow
Blinking Linkisup WAN Activity Linkisup WAN Activity
The Rear Panel
The rear panel contains the phone connectors, one WAN, four LAN connectors and the input DC
power connector, as shown in the following figure. The PSTN socket on the left is designed to
provide a public telephone network connection.
CAUTION Never connect the Phone1 and Phone2 connectors to the public telephone
outlet, or to each other.
Before You Install
Before you begin to install your Access 241 VoIP Gateway, make sure that the temperature and
humidityofthe operatingenvironment are kept withinthe followinglimits:
Ambient temperature: 0°C - 45°C (32°F - 113°C)
Humidity: 10% - 90% non-condensing

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Required EquipmentList
•Optionally, up to four PCs or laptop computers with LAN card, web browser and
Telnet.
•One 10/100BaseTX (RJ-45) Ethernet cable(supplied) for the Ethernet connection
from theAccess 241 Gateway to your router or modem.
•Additional10/100BaseTX (RJ-45)Ethernet cables (not supplied)to connect the
Gateway to t he computers.
•Two push-button telephones with DTMF(tone signal) capability (not supplied).
•An AC/5VDC power adapter (supplied).
The Access 241 Gatewaymust be powered by anexternal UL listed limited
power source or Class II power source (AC/DC adapter), rated input: 100 -
240 V,47-63Hz, 0.5A, output: 5VDC @2.6A.
The phone ports (Phone1 and Phone2) are intended for indoor connections
only and must not be connected to the public telephone network.
ONLYthe PSTNport can be connectedtothe publictelephone network
outlet.

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Installing your Access 241-FXO VoIPGateway
1. UnpacktheGatewayunit.
2. Verify you have the components listed in the Required Equipment list above.
3. Place the Gateway on a desktop or other level surface, or mount it on a wall. Choose a
location that isnear the devicesto be connectedandclose to an electricaloutlet. If you want
to mount the unit on the wall, refer to Detailsfor Wall Mountingthe Gateway Unit.
4. Connect the WAN port on the Gateway’s rear panel to the Ethernet socket on your
broadband modem using an Ethernet cable.
5. Connect a LAN port on the Gateway’s rear panel to the network socket on your PC using an
Ethernet cable.
6. Connect additionalPCs tothe other LAN ports as describedin the previous step.
7. Use Phone cables to connect the telephones to the Phone1 and Phone2 ports on the rear of
the Gateway. (If your provider enables only one phone line, connect the phoneto the Phone1
port)
It is possible to connect up to five phones in parallel to each phone port. To do so, connect a
5-way splitter to the phone port. (If your provider enables only one phone line, use the
Phone1portontheGateway).
8 Connect the Phone cable from the PSTN wall socket tothe Gateway’sPSTNport.

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9. Verify that all system components are properly installed. Make sure that all cable connectors
are securely positioned in the appropriate ports.
10. Connect the power adapter to the Gateway’s power connector on the rear of the unit.
Connect the power adapter t o a wall socket.
11. Checkthat the Power LEDontheGateway’sfrontpanelglowsteadily.
12. Turn on thePCs.Foreach PCperformthefollowing:
12a. If you are using a DSL modem, you willneedto enable PPPoE on the Gateway and disable
PPPoE on thePC. To enable PPPoE on the Gateway:
1) Open the web browser and put the IP of the Gateway in the address field (the
factory default IP address oftheLAN interface is 192.168.100.1).
2) In the vertical menu bar on the left of the Gateway Web page, select WAN.
The WAN Status page appears.
3) In the horizontal menu bar of the WAN page, select PPPoE.The WAN PPPoE
Configurationpage appears.
4) Select Yes in the Enable PPPoEdrop-down list box.
5) Fill in the username and password in the Authentication fields as supplied by your
DSL provider. Optionally you can enter the service name for the requested service.
To select a specific provider, enter his access name in the AC name field.
6) Click Save PPPoESettings.
7) After entering and saving all configurations, you must reset the Gateway. In the
verticalmenu bar of the current page, select Reset.The Reset page appears.
8) Select Power on reset and click the Reset button. The Gateway power cycles and
the application’shomepage openswiththenewconfiguration settings.
For more information see section “Enabling Point-to-Point Protocol over Ethernet
(PPPoE)”.
12b. If you are using a cable modem, note that some cable modems needto be poweredoff and
then on after being connected to the Gateway. For such modems you can also power off the
Gateway andthen power on for faster connection.
13. Wait forthe Voice LED on the Gateway front panelto glow, indicating connection to your
Internet and VoIP providers. It may take a minute or two for these connections to be
established.
14. Verify that your broadband Internet service functions properly.
15. Pick up thephone on each lineto verify that you can hear the dial tone.
Once the installation iscomplete,youcan use your Gateway for telephone callsand for the Internet,
assumingthatyouhaveaconnection supplied by yourVoIPprovider.
If any problems are experienced during the installation of the unit,please contact your local vendor.