Moxa Technologies Mgate MB3660 User manual

MGate MB3660 Modbus Gateway
User Manual
Version 6.3, September 2023
www.moxa.com/products
© 2023 Moxa Inc. All rights reserved.

MGate MB3660 Modbus Gateway User Manual
The software described in this manual is furnished under a license agreement and may be used only in accordance
with the terms of that agreement.
Copyright Notice
© 2023 Moxa Inc. All rights reserved.
Trademarks
The MOXA logo is a registered trademark of Moxa Inc.
All other trademarks or registered marks in this manual belong to their respective manufacturers.
Disclaimer
•Information in this document is subject to change without notice and does not represent a commitment
on the part of Moxa.
•Moxa provides this document as is, without warranty of any kind, either expressed or implied, including,
but not limited to, its particular purpose. Moxa reserves the right to make improvements and/or
changes to this manual, or to the products and/or the programs described in this manual, at any time.
•Information provided in this manual is intended to be accurate and reliable. However, Moxa assumes no
responsibility for its use, or for any infringements on the rights of third parties that may result from its
use.
•This product might include unintentional technical or typographical errors. Changes are periodically
made to the information herein to correct such errors, and these changes are incorporated into new
editions of the publication.
Technical Support Contact Information
www.moxa.com/support

Table of Contents
1. Introduction .........................................................................................................................................5
Overview .............................................................................................................................................. 5
Package Checklist .................................................................................................................................. 6
Product Features ................................................................................................................................... 7
2. Getting Started .....................................................................................................................................8
Connecting the Power ............................................................................................................................8
Connecting Serial Devices.......................................................................................................................8
Connecting to a Host or the Network........................................................................................................8
Wiring Requirements.............................................................................................................................. 9
LED Indicators.......................................................................................................................................9
Dimensions ......................................................................................................................................... 10
Adjustable Pull High/Low Resistors for the RS-485 Port ............................................................................ 11
SD card .............................................................................................................................................. 12
Pin Assignments .................................................................................................................................. 13
Power Input ........................................................................................................................................ 13
Relay Output....................................................................................................................................... 13
Rackmount ......................................................................................................................................... 14
Specifications ...................................................................................................................................... 14
3. Device Search Utility...........................................................................................................................15
Installing the Software ......................................................................................................................... 15
Starting Device Search Utility (DSU) ...................................................................................................... 19
Connecting to the Unit.......................................................................................................................... 19
Broadcast Search ......................................................................................................................... 20
Search IP .................................................................................................................................... 22
Locate......................................................................................................................................... 22
Upgrading the Firmware ....................................................................................................................... 23
4. Web Console Configuration.................................................................................................................24
Logging into the Web Console ............................................................................................................... 24
Basic Settings ..................................................................................................................................... 25
Network Settings ................................................................................................................................. 26
Serial Settings..................................................................................................................................... 27
Protocol Settings ................................................................................................................................. 28
Transparent Mode ........................................................................................................................ 28
Agent Mode ................................................................................................................................. 38
System Management .................................................................................................................... 52
System Monitoring ....................................................................................................................... 62
Serial Redirector Settings ..................................................................................................................... 65
Save/Restart....................................................................................................................................... 72
Logout................................................................................................................................................ 72
MXview .............................................................................................................................................. 72
MXconfig ............................................................................................................................................ 74
5. Typical Applications............................................................................................................................76
Ethernet Clients/Masters With Multiple Serial Servers/Slaves .................................................................... 76
Serial Clients/Masters with Multiple Ethernet Servers/Slaves ..................................................................... 77
Modbus TCP Clients/Masters with ASCII and RTU Servers/Slaves ............................................................... 77
Serial Client(s)/Master(s) with Serial Servers/Slaves................................................................................ 78
6. Case Studies .......................................................................................................................................79
Introduction ........................................................................................................................................ 79
Replace Serial Clients/Masters with Ethernet Client(s)/Master(s), Configurable Slave IDs.............................. 79
Replace Serial Clients/Masters with Ethernet Client(s)/Master(s), Fixed Slave IDs........................................ 80
Keep Serial Client/Master and Add Ethernet Client(s)/Master(s)................................................................. 80
Serial Redirector.................................................................................................................................. 81
Integrate Modbus RTU, ASCII, and TCP at the Same Time ........................................................................ 81
A. Modbus Overview ...............................................................................................................................82
Introduction ........................................................................................................................................ 82
Devices are Either Clients/Masters or Servers/Slaves ............................................................................... 82
Slaves are Identified by ID.................................................................................................................... 82
Communication is by Request and Response ........................................................................................... 82

Requests Need a Time Limit.................................................................................................................. 83
Modbus Ethernet vs. Modbus Serial........................................................................................................ 84
Integrate Modbus Serial and Ethernet with Gateways ............................................................................... 84
B. SNMP Agents with MIB II and RS-232-Like Groups ............................................................................85
RFC1213 MIB-II Supported SNMP Variable.............................................................................................. 85
RFC1317 RS-232-Like Groups ............................................................................................................... 86

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1. Introduction
Welcome to the MGate MB3660 Series of 8- or 16-port Modbus gateways that convert between Modbus TCP
and Modbus RTU/ASCII protocols.
All MB3660 gateways (MB3660-8, MB3660-16) have dual AC/DC power inputs and dual IP addresses built in
for redundancy. Magnetic serial port isolation is also provided for “-I” models.
In this chapter, we introduce the MGate MB3660. The following topics are covered:
Overview
The MGate MB3660 (MB3660-8 and MB3660-16) Series comprises redundant Modbus gateways that convert
between Modbus TCP and Modbus RTU/ASCII protocols. They can be accessed by up to 256 Modbus TCP
client/master devices or connect to 128 Modbus TCP server/slave devices. The MGate MB3660 isolation
model provides 2 kV isolation protection suitable for power substation applications. The MGate MB3660
gateways are designed to easily integrate Modbus TCP and RTU/ASCII networks. The MGate MB3660
gateways offer features that make network integration easy, customizable, and compatible with almost any
Modbus network.
For large-scale Modbus deployments, MGate MB3660 gateways can effectively connect many Modbus nodes
to the same network. The MB3660 Series can physically manage up to 248 serial server/slave nodes for 8-
port models or 496 serial server/slave nodes for 16-port models (the Modbus standard only defines Modbus
IDs from 1 to 247). Each RS-232/422/485 serial port can be configured individually for Modbus RTU or
Modbus ASCII operation and for different baudrates, allowing both types of networks to be integrated with
Modbus TCP through one Modbus gateway.
High Performance with Innovative Command Learning
The MGate MB3660 gateways support two communication modes: transparent mode and agent mode. For
transparent mode, the gateway converts Modbus commands from Modbus TCP to Modbus RTU/ASCII, and
vice versa, or from serial Client/Master to serial Server/Slave. However, since only one Modbus protocol
request-response action can be executed at any given time, each Modbus device must wait its turn,
resulting in poorer performance. Agent mode is designed to overcome this performance weakness. By
allowing users to manually key in Modbus commands, the gateway can send Modbus commands to multiple
Modbus devices at the same time. Since the gateway actively and continuously retrieves data from Modbus
devices simultaneously through the different serial ports, users will see a dramatic reduction in the amount
of time a Modbus device needs to wait to be accessed. SCADA systems can retrieve Modbus device data
directly from the gateway’s memory, instead of waiting for the gateway to pass commands to the serial
ports, enhancing the Modbus gateway’s communication performance.
Transparent mode helps users adopt existing SCADA programs, but with reduced communication
performance, whereas agent mode is characterized by high performance, but it requires users to go through
the trouble of keying in Modbus commands. To provide better performance, without requiring users to key
in a lot of Modbus commands, the MGate MB3660 gateways are designed with an innovative Command
Learning function, which can be activated with a single mouse click. Once activated, the gateway will learn
and memorize the Modbus commands it receives, and once a command has been learned, the gateway will
act as though it were in agent mode and actively send Modbus requests to the relevant Modbus devices.
Since the data is saved in a different memory space that can be accessed by the SCADA system, the SCADA
system can retrieve Modbus response data directly from the gateway’s memory, instead of waiting for the
data to pass through the Modbus devices, dramatically increasing communication performance.

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Windows-Based Utility and Web Console for Easy Setup
A Windows-based utility (refer to Chapter 3) is provided to make it easy to search for and locate devices,
assign IP addresses, import/export configuration files, and upgrade the MGate MB3660’s firmware. The
utility automatically connects to all available MGate MB3660 units on the LAN. A user-friendly web console
(refer to Chapter 4) is provided to configure the device from a web browser.
Package Checklist
All models in the MGate MB3660 Series are shipped with the following items:
Standard Accessories
•MGate MB3660 Modbus gateway
•8-pin RJ45-to-DB9 female serial cable for console setting
•Rack-mounting kit (includes 2 L-shaped plates and 8 screws)
•Two AC power cord (for AC models); two terminal blocks (for DC models)
•One dust cover for the SD slot
•Quick installation guide (printed)
•Warranty card
NOTE
The dust cover for the SD slot should be used in accordance with the MGate’s operating temperature,
which is from 0 to 60°C.
Optional Accessories
•Mini DB9F-to-TB Adapter: DB9 female to terminal block adapter for RS-422/485 applications
•CBL-RJ45M9-150: 8-pin RJ45 to DB9 male cable, 150 cm
•CBL-RJ45F9-150: 8-pin RJ45 to DB9 female cable, 150 cm
•CBL-F9M9-20: RJ45-to-DB9 female serial cable, 150 cm
•CBL-RJ45SF9-150: RJ45-to-DB9 female serial shielded cable, 150 cm
•WK-45-01: Rack-mounting kit, 2 L-shaped plates, 8 screws, 45 x 57 x 2.5 mm
•PWC-C13AU-3B-183: Power cord with Australian (AU) plug, 183 cm
•PWC-C13CN-3B-183: Power cord with three-prong China (CN) plug, 183 cm
•PWC-C13EU-3B-183: Power cord with Continental Europe (EU) plug, 183 cm
•PWC-C13JP-3B-183: Power cord with Japan (JP) plug, 7 A/125 V, 183 cm
•PWC-C13UK-3B-183: Power cord with United Kingdom (UK) plug, 183 cm
•PWC-C13US-3B-183: Power cord with United States (US) plug, 183 cm
•CBL-PJTB-10: Nonlocking barrel plug to bare-wire cable
NOTE
Notify your sales representative if any of the above items are missing or damaged.

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Product Features
•Innovative Command Learning eliminates the need to key-in SCADA Modbus commands (acts as an
agent gateway)
•Auto device routing (patented)
•High performance through active and parallel polling of serial devices
•Supports serial (Client/Master) to serial (Server/Slave) communication
•2 Ethernet ports with the same IP or dual IP addresses
•SD card for configuration backup
•Access by up to 256 Modbus TCP client/master devices, or connect to 128 Modbus TCP server
(server/slave) devices
•Serial port routing by designated TCP port and designated IP address allow access for up to 4 TCP
clients/masters, while routing by slave ID mapping (slave ID table) allows access for up to 256 TCP
clients/masters.
•Dual VDC or VAC power inputs with a wide power input range
•3-pin fault relay circuit for event alarms
•2 kV isolation protection (for “-I” models)

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2. Getting Started
This chapter provides basic instructions for installing the MGate MB3660.
Connecting the Power
The unit can be powered by connecting a power source to the terminal block for DC models or power
connector for AC models.
For DC power input models:
1. Loosen or remove the screws on the terminal block.
2. Connect the 20-60 VDC power line to the terminal block.
3. Tighten the connections using the screws on the terminal block.
For AC power input models:
•Connect the 100-240 VAC power line to the AC connector.
Note that the unit does not have an on/off switch. It automatically turns on when it receives power. The
PWR LED on the front panel will glow to show that the unit is receiving power. There are two DC power
inputs for redundancy.
Connecting Serial Devices
The unit’s serial port(s) are located on the back panel. If you are connecting an RS-485 multidrop network
with multiple devices, note the following:
•All devices that are connected to a single serial port must use the same protocol (i.e., either Modbus
RTU or Modbus ASCII).
•Each client/master device must connect to its own port on the unit. If you are connecting to a network
with both client/master and server/slave devices, the client/master must be connected to a separate
port from the servers/slaves.
For serial port pin assignments, refer to the Pin Assignments section.
Connecting to a Host or the Network
Two 10/100BaseT Ethernet ports are located on the gateway’s back panel. These ports are used to connect
the unit to a host or Ethernet network, as follows:
•For normal operation, use a standard straight-through Ethernet cable to connect the unit to your
Modbus TCP network.
•For initial configuration or for troubleshooting purposes, you may connect the unit directly to a PC.
The unit’s Link LED will light up to indicate a live Ethernet connection.
The MGate MB3660 has two Ethernet ports with two MAC addresses. Hence, the unit can be connected by
two different IP addresses.

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Wiring Requirements
ATTENTION
Safety First!
Be sure to disconnect the power cord before installing and/or wiring your MGate MB3660.
Wiring Caution!
Calculate the maximum possible current in each power wire and common wire. Observe all electrical codes
dictating the maximum allowed current for each wire size.
If the current goes over the allowed maximum, the wiring could overheat, causing serious damage to your
equipment.
Temperature Caution!
Be careful when handling the MGate MB3660. When plugged in, the MGate MB3660’s internal components
generate heat, and consequently the board may feel too hot to touch.
You should also observe the following common wiring rules:
•Use separate paths to route wiring for power and devices. If power wiring and device wiring paths must
cross, make sure the wires are perpendicular at the point of intersection.
NOTE
Do not run signal or communication wiring and power wiring in the same wire conduit. To avoid
interference, wires with different signal characteristics should be routed separately.
•You can use the type of signal transmitted through a wire to determine which wires should be kept
separate. The rule of thumb is that wiring that shares similar electrical characteristics can be bundled
together.
•Keep input wiring and output wiring separate.
•When necessary, we strongly advise labeling wiring on all devices in the system.
LED Indicators
Item
Description
Reset Button
Press the Reset button for five seconds to load factory defaults. The MGate MB3660
will beep twice when the configuration has been reset.
(LEDs)
PWR 1, PWR 2
Red
Power connection
Off
Power cable is not connected
Ready
Red
Steady on: Power is on, and unit is booting up
Blinking: IP conflict, the DHCP or BOOTP server did not respond
properly, or a relay output occurred
Green
Steady on: Power is on, and unit is functioning normally
Blinking: Unit is responding to locate function
Off
Power is off, or power error condition exists
Tx 1–8 (16)
Green
Serial port is transmitting data
Rx 1–8 (16)
Amber
Serial port is receiving data
LAN 1, LAN 2
Green
Indicates 100 Mbps Ethernet connection
Amber
Indicates 10 Mbps Ethernet connection
Off
Ethernet cable is disconnected

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Dimensions
AC-DB9 Models
DC-DB9 Models

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AC-DB9-I Models
AC-RJ45 Models
Adjustable Pull High/Low Resistors for the RS-
485 Port
In some critical environments, you may need to add termination resistors to prevent the reflection of serial
signals. When using termination resistors, it is important to set the pull high/low resistors correctly so that
the electrical signal is not corrupted. The MGate MB3660 uses DIP switches to set the pull high/low resistor
values for each serial port. Tear open the screws and find the DIP switches at the back side of the PCB.
To add a 120 (termination resistor, set switch 3 on the port’s assigned DIP switch to ON; set switch 3 to
OFF (the default setting) to disable the termination resistor.
To set the pull high/low resistors to 150 KΩ, set switches 1 and 2 on the port’s assigned DIP switch to
OFF. This is the default setting.
To set the pull high/low resistors to 1 KΩ, set switches 1 and 2 on the port’s assigned DIP switch to
ON.
ATTENTION
Do not use the 1 KΩpull high/low setting on the MGate MB3660 when using the RS-232 interface. Doing
so will degrade the RS-232 signals and reduce the effective communication distance.

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SD card
The MGate MB3660 provides users with an easy way to back up, copy, replace, or deploy. The MGate is
equipped with an SD card slot.
A First time using the MGate gateway with a new SD card
1. Format the SD card as a FAT file system through a PC.
2. Power off the MGate and insert the SD card (ensure that the SD card is empty).
3. Power on the MGate. The default settings will be copied to the SD card.
4. Manually configure the MGate via MGate Manager or the web console, and all the stored changes will be
copied to the SD card for synchronization.
First time using the MGate with a SD card containing a configuration file
1. Power off the MGate and insert the SD card.
2. Power on the MGate.
3. The configuration file stored in the SD card will automatically be copied to the MGate.
Duplicating current configurations to another MGate gateway
1. Power off the MGate and insert a new SD card.
2. Power on the MGate.
3. The configuration will be copied from the MGate to the SD card.
4. Power off the MGate and insert the SD card in the other MGate.
5. Power on the second MGate.
6. The configuration file stored in the SD card will automatically be copied to the MGate.
Replacing a malfunctioning MGate
1. Replace the malfunctioning MGate with a new MGate.
2. Insert the SD card into the new MGate.
3. Power on the MGate.
4. The configuration file stored on the SD card will automatically be copied to the MGate.
SD card writing failure
The following circumstances may cause the SD card to experience a writing failure:
1. The SD card has less than 256 Mbytes of free space remaining.
2. The SD card is write-protected.
3. The file system is corrupted.
4. The SD card is damaged.
The MGate will stop for the abovementioned events, accompanied by a flashing Ready LED and beeping
alarm. When you replace the MGate gateway’s SD card, the SD card will synchronize the configurations
stored on the MGate gateway. Note that the replacement SD card should not contain any configuration files
on it; otherwise, the out-of-date configuration will be copied to the MGate device.

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Pin Assignments
The MGate MB3660 uses DB9 serial ports to connect to Modbus RTU or ASCII devices. Each port supports
three serial interfaces that are selected by software: RS-232, RS-422, and RS-485 (both 2 and 4-wire).
RJ45 (Ethernet, Console)
Pin
Ethernet
Console (RS-232)
1
Tx+
DSR
2
Tx-
RTS
3
Rx+
GND
4
–
TxD
5
–
RxD
6
Rx-
DCD
7
–
CTS
8
–
DTR
Male DB9 (Serial Ports)
Pin
RS-232
RS-422/RS-485-4W
RS-485-2W
1
DCD
TxD-(A)
–
2
RxD
TxD+(B)
–
3
TxD
RxD+(B)
Data+(B)
4
DTR
RxD-(A)
Data-(A)
5
GND
GND
GND
6
DSR
–
–
7
RTS
–
–
8
CTS
–
–
9
–
–
–
RJ45 (Serial Ports)
Pin
RS-232
RS-422/RS-485-4W
RS-485-2W
1
DSR
-
-
2
RTS
TxD+(B)
-
3
GND
GND
GND
4
TxD
TxD-(A)
-
5
RxD
RxD+(B)
Data+(B)
6
DCD
RxD-(A)
Data-(A)
7
CTS
-
-
8
DTR
-
-
Power Input
Relay Output
N.O.
Common
N.C.

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Rackmount
The MGate MB3660 is designed to be mounted on a standard 19-inch rack. Use the enclosed pair of L-
shaped metal brackets and screws to fasten your MGate MB3660 to the rack cabinet. Each L-shaped bracket
has six holes, leaving two outer or inner holes available for other uses. You have two options. You can lock
either the front or rear panel of the MGate MB3660 to the front of the rack. Locking the front panel is shown
in the following figure.
Specifications
NOTE
The latest specifications for Moxa's products can be found at https://www.moxa.com.

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3. Device Search Utility
Installing the Software
The following instructions explain how to install the Device Search Utility (abbreviated DSU), a utility for
configuring and monitoring MGate MB3660 units over the network.
1. Please download the DSU from Moxa’s website at http://www.moxa.com. Then, run the following setup
program to begin the installation process:
dsu_setup_[Version]_Build_[DateTime].exe
The version might be named dsu_setup_Ver2.x_Build_xxxxxxxx.exe, for example:
2. You will be greeted by the Welcome window. Click Next to continue.

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3. When the Select Destination Location window appears, click Next to continue. You may change the
destination directory by first clicking on Browse....
4. When the Select Additional Tasks window appears, click Next to continue. You may select Create a
desktop icon if you would like a shortcut to DSU on your desktop.

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5. Click Install to copy the software files.
6. A progress bar will appear. The procedure should take only a few seconds to complete.

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7. A message will show that DSU is successfully installed. You may choose to run it immediately by
selecting Launch DSU.
8. You may also open DSU through Start > Programs > MOXA > DSU,as shown below.

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Starting Device Search Utility (DSU)
DSU is a Windows-based utility that is used to configure the MGate MB3660 Series.
Before running DSU, make sure that your PC and the MGate MB3660 are connected to the same network.
Alternatively, the MGate MB3660 Series may be connected directly to the PC for configuration. Refer to
Chapter 2 for more details.
You may open DSU from the Windows Start menu by clicking Start > Programs > MOXA > DSU. The DSU
window should appear as shown below.
Connecting to the Unit
The DSU needs to connect to the unit before the unit can be configured. There are two methods to connect
to the unit. Broadcast Search is used to find all MGate MB3660 units on the LAN. Search IP attempts to
connect to a specific unit by IP address, which is useful if the unit is located outside the LAN or can only be
accessed by going through a router.

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Broadcast Search
Click Search and a new Search window will pop up.