Samsung SMG-3000 User manual

SAMSUNG
SMG-3000
INSTALLATION
MANUAL
(MINI DCS GATEWAY)

Publication Information
Samsung Telecoms reserves the right without prior notice to revise information in this publication
for any reason.
Samsung Telecoms also reserves the right without prior notice to make changes in design or com-
ponents of equipment as engineering and manufacturing may warrant.
Disclaimer
Samsung Telecoms is not responsible for errors or problems arising from customers not installing,
programming or operating their Samsung systems as described in this manual.
Copyright 2001
Samsung Telecoms (U.K.) Limited
All rights reserved. No part of this manual may be reproduced in any form or by any means –
graphic, electronic or mechanical, including recording, taping, photocopy or information retrieval
system –without express written permission of the publisher of this material.
Part No.:12610 Version 1.0

EU Declaration ofConformity(RTTE)
Samsung Electronics Co,Ltd.
259 Gongdan-Dong,Gumi-CityKyungbuk,Korea,730-030
(factoryname,address)
declareunderoursoleresponsibilitythat theproduct
DigitalTelephoneExchangemodel"SMG-3000"
towhichthisdeclarationrelates isinconformitywith
RTTEDirective 1999/5/EC(AnnexII )
LowVoltageDirective 73/23/EEC
EMC Directive 89/336/EEC:92/31/EEC
By applicationof thefollowingstandards
EN55022:1998*
....................................................................................................................................................
EN61000-3-2:1995 INC.A1/A2:1998
....................................................................................................................................................
EN61000-3-3:1995
....................................................................................................................................................
EN55024:1998
....................................................................................................................................................
AS/NZS3548:1995
....................................................................................................................................................
CTR3/A1(CommissionDecision98/515/EC)
....................................................................................................................................................
CTR4/A1(CommissionDecision98/520/EC)
....................................................................................................................................................
CTR21/A1(CommissionDecision98/482/EC)
....................................................................................................................................................
(Manufacturer)
SamsungElectronics Co., Ltd
259, Gongdan-Dong, Gumi-City
Kyungbuk,Korea 730-030
Sung-ChulHong/GeneralManager
................................................. .................................................................................
(placeanddateofissue)(nameandsignatureofauthorizedperson)
(Representative intheEU)
SamsungElectronics EuroQALab.
BlackbusheBusiness Park
SaxonyWay,Yateley,Hampshire
GU46 6GG, UKIn-Seop Lee /Manager
................................................. ...............................................................................
(place and date ofissue) (name andsignature ofauthorized person)
2001-05-22
2001-05-22 SCHong
ISLee

Intended Use
This telephone system is intended to provide the user with voice communication between the system extensions and
connection to the public switched telephone network by digital or analogue links.
The telephone system may be provided with the ability to communicate with local computer networks to provide CTI
functions and features. In this case, it is capable of passing information to the computer network via a specified link.
The system is powered by mains voltage and can optionally be powered by batteries. Details of all connections and
power arrangements are provided in the instructions for use. It should not be used in any other way.

i
Contents
Chapter 1 Introduction
SMG-3000 System Functions....................................................... 1-1
System Features .......................................................................... 1-1
Cost-effective Design Features......................................................................... 1-1
Flexible Modules ............................................................................................... 1-1
Future Expansion.............................................................................................. 1-2
Convenient Maintenance and Repair ................................................................ 1-2
Chapter 2 SMG-3000 System Setup
System Structure .......................................................................... 2-1
System Rack..................................................................................................... 2-1
Card Types ....................................................................................................... 2-2
Chapter 3 Installing the SMG-3000 System
Installation Procedure Checklist.................................................... 3-1
Basic Requirements ..................................................................... 3-1
Safety ............................................................................................................... 3-1
Environmental Conditions ................................................................................. 3-1
Grounding the System ...................................................................................... 3-2
Input Power Supply........................................................................................... 3-2
Installing Cables................................................................................................ 3-2
Arranging Space for Installation ........................................................................ 3-2
Unpacking the System.................................................................. 3-2
Connecting the Power and Battery Cables ................................... 3-3
Installing Cards............................................................................. 3-5
Rack Slots......................................................................................................... 3-5
Procedure ......................................................................................................... 3-5
Connecting Cables to Subscriber Cards ....................................... 3-8
Preparing the Cable .......................................................................................... 3-8
Connecting the Cable........................................................................................ 3-8
Installing the Storage Battery...................................................... 3-10
Precautions..................................................................................................... 3-10

ii Contents
Chapter 4 Connecting Peripherals
The I/O Ports ................................................................................ 4-1
Connecting the PC for MAP.......................................................... 4-2
Connecting to a 25-pin Serial Port Using an RS-232C Cable ............................ 4-2
Connecting to the I/O 4 (LAN) Port.................................................................... 4-3
Connecting the PC for PMS.......................................................... 4-4
Connecting a Serial Printer........................................................... 4-5
Chapter 5 System Checking and Operation
Before Operation .......................................................................... 5-1
Checking Operating Conditions......................................................................... 5-1
Checking Safety Conditions .............................................................................. 5-1
Starting the System ...................................................................... 5-1
Checking System Functions ......................................................... 5-3
Checking Basic Telephone Functions ............................................................... 5-3
Checking the Attendant Console....................................................................... 5-4
Checking Operation of Peripherals....................................................................5-5
Shutting Down the System ........................................................... 5-5
Chapter 6 SMG-3000 System Maintenance
and Repair
Exchanging Subscriber Cards ...................................................... 6-1

1–1
Chapter 1 Introduction
This chapter describes the various functions of the SMG-3000 telephone system.
SMG-3000 System Functions
The SMG-3000 system is a small-scale version of the DCS Gateway System. It combines voice and data
(ISDN) communications, creating a new type of telephone exchange system. It also offers the Voice over
Internet (VoIP) protocol using the Internet Telephone (ITM) interface. Both the system hardware and soft-
ware operate on a modular design so that the system can be easily expanded and new modules added.
The SMG-3000 system provides an integrated system offering various services when connected to other
equipment such as Automatic Call Distribution (ACD) and voice mail systems (VMS). As networks digital-
ise and increase in speed, the ability of the SMG-3000 system to provide excellent digital data transmission
is highlighted.
System Features
The SMG-3000 system offers:
• The latest VoIP technology.
• The latest microprocessor technology.
• Improved VLSI circuit technology.
• Custom IC design technology.
• System diagnostics program.
Cost-effective Design Features
The SMG-3000 system is designed to be cost-effective by:
• using optimum card component density at the most competitive price;
• minimising power consumption using CMOS technology components;
• installing components more effectively on the control card;
• expanding system functions more conveniently and cheaply;
• providing flexible control functions for long-distance calls and cost management functions such as con-
trol function by class of service (COS);
• providing the Call Detail Recording function which analyses system usage and call costs.
Flexible Modules
The SMG-3000 system operates on a modular basis so that you can easily add new hardware, such as cards,
or software. There are a number of user (subscriber) slots into which you can insert cards such as a data card,
subscriber cards and trunk card.
The system supports four types of trunk card that allow easy expansion of the system circuit capacity.
• GLOOP2 TRK: 16-port loop-start trunk card
• G4W E&M: 6-port 4-wire E&M circuit
• PRI4: ISDN primary rate interface (30 ports)
• BRI: 8-port basic rate interface

1–2 Introduction
Future Expansion
You do not need to invest a lot of money and effort to add new functions to the SMG-3000 system. This is
because the system offers the following functions.
• Connection of digital phones providing a variety of functions through the phone line.
• PRI and BRI cards that connect to ISDN.
• S-INTERFACE linking to an ISDN terminal.
• Supports Computer Telephony Integration (CTI) to provide a number of services by connecting a PC to
the system.
Convenient Maintenance and Repair
The system provides the following functions for more convenient maintenance and repair.
MAP
MAP is the SMG-3000 operating software used to maintain and repair the system. It runs on the MAP PC
and can access, change and control all system information.
Diagnostic Function
If the SMG-3000 system malfunctions, you are made immediately aware because the system always per-
forms a diagnostic routine and displays the results on a PC or printer.

2–1
Chapter 2 SMG-3000 System Setup
This chapter describes how the SMG-3000 system is structured and looks at the cards that can be inserted
into the system rack. This manual does not describe the cards in any detail, nor how to connect telephones to
the cards. For this information you are referred to the DCS Gateway documentation CD-ROM supplied with
your system. Only details specific to the SMG-3000 system are included in this guide.
System Structure
First, let’s look at the rack structure of the SMG-3000 system and its components.
System Rack
The system rack comprises a shelf with slots into which power cards, a control card, and a number of sub-
scriber cards can be inserted. There is a power on/off switch on the left-hand side of the rack.
Rack
Control card
Power on/off
switch
Power cards
Subscriber cards

2–2 System Setup
Card Types
Power Cards
The power cards comprise:
• The RCMP-D (power) card located in the power slot farthest to the left of the shelf which supplies the
necessary power to all cards in the shelf.
• The RGPS-K (ringer) card providing the ring signal and the message-waiting signal to the receiver con-
nected to the subscriber card.
Control Card
The MCPU2 (control) card is the main processor card for the system and initialises the system when it starts
operating. It also provides a clock to each card, stores and searches data, controls data transmission to pe-
ripheral devices, and checks and tests the condition of cards. This card:
• acts as the interface between different subscriber cards;
• supplies the system clock for SMG-3000 network synchronisation, and the system tone source;
• provides the I/O interface.
Subscriber Cards
The subscriber cards provide various services to subscribers. The SMG-3000 system can hold a maximum of
four subscriber cards in the shelf.
For different service types, there are relevant subscriber cards: analogue card, digital card, ISDN card and
service card.
The following illustration shows the RCMP-D card, the RGPS-K card and the MCPU2 card.
RCMP-D card (power)
RGPS-K card (ringer)
MCPU2 card (control)

3–1
Chapter 3 Installing the SMG-3000 System
This chapter provides instructions on installing the SMG-3000 system. First, the general procedures are dis-
cussed, together with the conditions necessary for installation. Then, it discusses the detailed procedures for
installing the rack and inserting the cards. Finally, it explains how to connect the storage battery to supply
emergency power to the system if the mains power fails.
Installation Procedure Checklist
The following steps should be taken to install the SMG-3000 system.
1. Ensure there is sufficient room for the system in the required location.
2. Carry the boxed system to the location and unpack all boxes.
3. Install the rack.
4. Connect the power cable.
5. Set the jumper on the card(s) you want to install and insert the card(s) in the rack.
6. Connect the user cables.
7. Connect the battery.
8. Install the Maintenance and Administration Program (MAP) system.
9. Start the system.
10. Install the system software.
11. Install peripherals (printer, etc).
12. Check the basic system functions.
13. Perform a final test.
To install the rack, cards and battery, read this chapter. To install peripherals, read Chapter 4, Connecting
Peripherals. To start and test the basic system functions, read Chapter 5, System Checking and Operation.
Note: For information on setting card jumpers and installing the MAP and system software, refer to the DCS Gateway
documentation CD-ROM supplied with your system.
Basic Requirements
The following sections describe the optimal conditions and requirements for the room where installation is to
be carried out, to ensure that the SMG-3000 system performs to its design capabilities.
Safety
• Explosive gas or other flammable items must not be placed inside the room where the system is to be
installed.
• Unauthorised personnel must be kept out.
• Inspections of the electric wiring, ground line, voltage and frequency should be done in advance.
• When installed, do not place other items of equipment on top of the system rack.
Environmental Conditions
• The room must maintain a consistent temperature and humidity.
- Temperature: 0 – 45oC
- Relative Humidity: 10 – 90% (non-condensing)
• The room should be kept cool and not be exposed to direct sunlight.
• During and after installation of the SMG-3000 system, keep the room clean and dust free.
• Ensure there are adequate cable conduits available for keeping cables safely covered.

3–2 Installing the System
• Prevent build up of static electricity due to carpeting, etc.
Grounding the System
System grounding to the SMG-3000 is provided through the mains power cable and this should be adequate
for most purposes. Please take heed of the important Warning notice included below under Installing Cables.
Input Power Supply
The SMG-3000 system needs to be supplied with AC power. The power outlet supplying AC power should
only be used with the SMG-3000, and should not be used by other devices. The power outlet should be in a
safe place where the power cannot be cut off accidentally.
You should choose a power outlet suitable for the system’s capacity. The standard for the SMG-3000 system
is:
• AC 110V : Max 8A
• AC 220V : Max 4A
Installing Cables
Take careful note of the following when installing cables.
• If installing cables in a humid location, make arrangements to dehumidify the area prior to installation.
• Do not damage or bend cables.
• Take particular care if copper wiring is exposed through the insulating cover.
• The maximum allowable loop resistance of the cable is 1.8kOhm; the leak resistance should be more
than 20kOhm; and the earth leak resistance should be in excess of 20kOhm. (There may be exceptions in
special cases.)
• It is best to use 24AWG (0.5 mm) line for digital subscriber cables.
• Be careful not to locate a subscriber line next to a high-voltage line.
WARNING: DANGER OF ELECTRIC SHOCK
You are strongly recommended to connect the mains cable (supplied) to a fused spur
rather than a normal 13-amp plug. If you use a plug, there is the likelihood of electrical
discharge when the plug is disconnected which may resultininjury.
Arranging Space for Installation
When arranging the space in which to install the SMG-3000 system, make sure there is adequate room for
you to gain access to the system for routine operation, maintenance and repair.
Unpacking the System
When you have prepared the location in which to install the SMG-3000 system, carry the unopened system
boxes to the location and unpack them. Check that you have the following items.
• A separately packaged rack for the SMG-3000.
• Separately packaged cards.
• Separately packaged phones with User’s Guide.
• SMG-3000 User’s Guide.
• BDR cable.
Other items may be included depending on what you ordered. Check the received items against the order
form. If anything is missing, or you received the wrong item, please contact your dealer.

Installing the System 3–3
Caution: Take care if using a sharp tool to open packages that you do not damage any item.
Also, beware of the following when moving the system rack.
•Only move the system rack while it is in its packaging.
•Beware that the rack may tilt if you use an A-frame carrier for transport.
•Do not tilt or place the system on its side. Always keep it vertical.
Connecting the Power and Battery Cables
Follow the instructions below to connect the power and battery cables to the SMG-3000 system.
1. Loosen the screw securing the rear cover and remove the cover.
2. Loosen the screw securing the left-hand side cover (looking from the front of the system) and remove
the cover.

3–4 Installing the System
3. When you remove the side cover, you can see the power cable and battery cable (see picture below). Cut
the string wrapped around the power cable.
4. Look at the backplane board after you remove the rear cover. You will see two connectors for connect-
ing the power cable and the battery cable. Connect the power cable and the battery cable as shown be-
low.
Power cable
Battery cable
Power cable
Battery cable

Installing the System 3–5
Installing Cards
Rack Slots
The RCMP-D card, RGPS-K card, MCPU2 card and subscriber cards are installed in the system rack as
shown. Subscriber cards are mounted in card slots UCS0–UCS3 (slots 3–6).
Procedure
Before you begin installing the cards you require into the rack, you should set the jumpers and switches on
the cards so that they work appropriately. (This information is provided in the documentation supplied on the
DCS Gateway CD-ROM.) Also, take note of the following precautions.
•High-voltage electrostatic charge can accumulate easily in the human body. Remove any charge by
touching a grounded component of the system or other object (such as a radiator) with your hands before
handling cards. Wear an antistatic wristband if you have one.
•Any surface where cards are placed must be wrapped in conducting material and grounded. Also, place
the ground clip connected to the electrostatic-proof bag in contact with the surface.
•Try not to touch the edge connectors on the cards or any pins on the jumpers.
Install the cards as follows. (The PRI4 card is used as an example in the illustrations; however, all cards are
inserted into slots following the same procedure.)
1. Choose the card you want to install and examine it carefully for any damage. If this is the power card,
check that the power switch on the card is turned OFF before inserting the card. Also, check again
that jumpers and switches are properly set (if required).
2. Decide which slot the card should be inserted into (see illustration above) and place the card on the guide
rail located inside the lower part of the slot.
Slot0(POWER)
Slot1(RINGER)
Slot2(MCPU2)
Slot3(UCS0)
Slot4(UCS1)
Slot5(UCS2)
Slot6(UCS3)

3–6 Installing the System
3. Rotate the ejectors located on the upper and lower ends of the card’s front panel 90 degrees to make a
right angle with the card as shown.
4. Push the card into the slot until it locks. Then push the ejectors 90 degrees back to their original posi-
tions to secure the card firmly to the inner backplane board.
Guide rail

Installing the System 3–7
5. Insert two screws into the screw holes at the top and bottom of the card’s front panel and tighten.

3–8 Installing the System
Connecting Cables to Subscriber Cards
When you have finished mounting all the cards in the system shelf, connect the cables to the subscriber card
ports as described here.
Note: You must first complete the line setup from the Main Distribution Frame (MDF) to the subscriber and the connection between
the subscriber card and the cable. The table lists the requirements of each subscriber card. Refer to it when you install the MDF.
Preparing the Cable
The cables that connect to the cards look like this:
The cable has 50 pins numbered serially from 1 to 50 and each pin is designated for a specific card. For a
detailed description of pin connections, refer to the documentation provided on the DCS Gateway CD-ROM
supplied with your system.
Connecting the Cable
Connect the cable to the backplane board located on the rear of the SMG-3000 system.
1. If the rear cover is closed, remove the two
screws securing it and remove it.

Installing the System 3–9
You see the backplane board.
2. Locate the connector on the backplane board to attach the cable. There are up to four connectors on the
board depending on the number of subscriber cards. Seen from behind the system, the connector on the
far right is the UCS0 slot and the connector located on the far left is the UCS3 slot. Connect the cable to
the relevant connector.
3. Feed the cable out through the hole located in the lower part of the rear shelf.
4. Connect the cable to the MDF.
5. Repeat the above procedure for all subscriber cards you have mounted in the rack.
Backplane board
Backplane board
Cable connector

3–10 Installing the System
Caution:
• There must be spare connectors in the MDF for future upgrades.
• If you are installing the system for the first time or upgrading the system, you need to request appro-
priate trunk services or a leased line from the telephone company.
Installing the Storage Battery
Precautions
• Check that there is no damage to the battery before installation.
• When installing, stand the battery on a wooden stand or box so that it does not move or tilt.
• When connecting the battery, take care with the polarity. Tighten the nut and bolt securely and
cover with grease to prevent erosion.
• Fully charge the battery before starting the system.