TELES ECOTEL User manual

Software version 16.1
ECOTEL 3G Family

TABLE OF CONTENTS
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Chapter 1 – About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
1.1 Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.2 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.3 Safety Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 2 – Safety and Security Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
2.1 Safety Measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.2 Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.2.1 Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.2.2 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.2.3 Instructions for Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.2.4 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.3 Jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.4 SIM Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.5 EMC Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.6 System Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.6.1 Servicing the ECOTEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.6.2 Protecting the Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.7 CDR Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.8 Network Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 3 – Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
3.1 New Access Gateway product names starting version 16.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.2 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.3 Implementation Scenarios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 4 – ECOTEL Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
4.1 Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.2 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.3 ECOTEL Hardware Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4.4 Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.4.1 Analog Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.4.2 ISDN Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
4.4.3 Ethernet Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.5 Preparing for Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.6 Hardware Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.7 LED Functionality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.8 Startup with Quickstart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.8.1 Installing Quickstart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.8.2 Configuration with Quickstart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
4.8.3 Startup via GUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
4.9 Startup via FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
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4.10 Self Provisioning with NMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.11 Remote Access and Access Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.11.1 GATE Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.11.2 Graphical User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
4.11.3 FTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
4.11.4 Setting a Password for Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 5 – Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
5.1 Configuration File ip.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5.1.1 System Section Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5.1.2 Ethernet Interface Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5.1.3 GUI Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5.1.4 Bridge Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
5.1.5 NAT Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
5.1.6 PPPoE Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
5.1.7 Firewall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5.1.8 Bandwidth Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
5.1.9 DHCP Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
5.1.10 PPP Configuration for Dial-Up Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
5.1.11 VLAN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
5.1.12 Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Active Ethernet Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Integrated DSL-Router Scenario for VoIP Traffic with an Active DHCP Server and Firewall. . . . . . . . 53
VLAN Scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
5.2 Configuration File pabx.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
5.2.1 System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Bypass Relay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Log Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Night Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Subscribers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Global Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
5.2.2 SMTP-Client Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
5.2.3 Number Portability Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
5.2.4 SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
5.2.5 Time-Controlled Configuration Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
5.3 Configuration File route.cfg. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
5.3.1 Entries in the Sections [System] and [Night<num>]. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Restrict. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
MapAll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Redirect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

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5.3.2 VoIP Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
5.3.3 Gatekeeper Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
5.3.4 Registrar Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
5.3.5 Radius Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Chapter 6 – Routing Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
6.1 Mobile Gateway in a Corporate Scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
6.2 ECOTEL Integration in a Carrier Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
6.3 ECOTEL as the Only Interface to the Outside World . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
6.4 ECOTEL as a Second-Generation LCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Chapter 7 – System Maintenance and Software Update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
7.1 Configuration Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
7.2 Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
7.3 Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
7.3.1 Optional Function Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
SNMP Agent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
DNS Forwarder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
ipupdate - DynDNS Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
7.4 Trace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
7.4.1 ISDN Trace Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
7.4.2 Call Forwarding to SIP Trace Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
7.4.3 POTS Trace Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Trace Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
sst Trace Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
app Trace Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
mid Trace Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
ton Trace Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
7.4.4 Mobile Trace Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
7.4.5 VoIP Trace Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Interface IP Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
RTP/RTCP Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Internal Protocol Interface (to ISDN, POTS, Mobile) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
H.245 Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
RAS (Registration, Admission, Status) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
ENUM Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
7.4.6 Remote Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
7.4.7 SMTP Trace Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
7.4.8 Number Portability Trace Output. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
7.4.9 DTMF Tone Trace Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

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Chapter 8 – Signaling and Routing Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151
8.1 IntraSTAR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
8.2 Digit Collection (Enblock/Overlap Receiving). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
8.3 Rejecting Data Calls and Specified Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
8.3.1 Blacklist Routing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
8.3.2 Whitelist Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
8.3.3 Rejecting Calls with ISDN Bearer Capability Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
8.3.4 Specific Routing of Data Calls via VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
8.4 CLIP and CLIR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
8.4.1 Routing CLIP and CLIR Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
8.4.2 Routing Calls without CLIR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
8.4.3 Setting CLIR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
8.4.4 Setting CLIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
8.5 Conversion of Call Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
8.6 Setting Number Type in OAD/DAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
8.7 Setting the Screening Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
8.8 Setting a Default OAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
8.9 Setting Sending Complete Byte in Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
8.10 Excluding Prefixes from vGATE Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
8.10.1 Exclusion from SIM Daily Call Attempts Counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
8.10.2 Exclusion from SIM Minutes Counter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
8.11 Miscellaneous Routing Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
8.11.1 Routing Calls without a Destination Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
8.11.2 Routing Calls Based on Existence of Destination Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
8.11.3 Changing Cause Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
8.12 Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
8.13 Call-Forwarding Translation: ISDN to SIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
8.14 Call Forking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Chapter 9 – Mobile Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
9.1 Connection to a vGATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
9.2 Module Distribution of Various Mobile Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
9.3 Network-Specific Mobile Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
9.3.1 Using a Fixed Mobile Port Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
9.3.2 Using the LAIN as the Mobile Port Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
9.3.3 Fixed LAIN for a Mobile Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
9.4 Incoming Voice Calls from Mobile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
9.5 Blocking Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
9.6 Setting Limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
9.6.1 Count Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
9.7 defining Time Limits for Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
9.8 Pause between Two Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

TABLE OF CONTENTS
6
9.9 Time-Controlled SIM Logoff. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
9.10 Mobile-User PBX Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
9.11 Optional Mobile Quality Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
9.12 Deactivating Mobile ReRouting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
9.13 Setting Autodial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
9.14 Disconnecting Calls After Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
9.15 Checking Ports/Mobile Channels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
9.16 Recharging Prepaid SIMs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
9.16.1 Recharge Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Checking the Active SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Addressing SIMs Using Port- and Controller-Specific Routing. . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Blocking the Port Containing the Recharging SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
9.16.2 Recharging Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Direct Recharging via Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Indirect Recharging via GATE Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
9.16.3 Prepaid Account Status Query. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Direct Account-Status Query . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Indirect Account-Status Query. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Saving /Forwarding the Account Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
9.17 Defining Special Characters for Voice Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Chapter 10 – Least Cost Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
10.1 Carrier Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
10.1.1 Routing Entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
10.2 Alternative Routing Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
10.3 Charge Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
10.4 Generating Charges with the ECOTEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Chapter 11 – Online Traffic Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
11.1 ASR Calculation and Resetting Statistic Values and Counters. . . . . . . . . . . . . . . . . . . . . . . . . . 195
11.1.1 Saving and Sending Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
11.1.2 Saving Statistics and Resetting Statistic Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
11.1.3 Resetting Statistic Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
11.2 Generating and Retrieving CDRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
11.2.1 Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
11.2.2 Missed Calls List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
11.3 Sending CDRs via E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Chapter 12 – Two stage dialing/callback server functionality . . . . . . . . . . . . . . . . . . . . . . . . . . .204
12.1 Activating DTMF Tone Recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
12.2 Announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
12.3 Two stage dialing with DTMF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

TABLE OF CONTENTS
7
12.4 Callback with DTMF and OAD as Callback Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
12.5 Callback with DTMF and PreConfigured Callback Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
12.6 Callback to OAD with predefined destination number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
12.7 Callback with PIN and preconfigured callback number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
12.8 Callback via SMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Chapter 13 – SMS Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
13.1 E-mail to SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
13.2 SMS to e-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
13.3 SMS to SMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
13.4 Sending Announcements using E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
13.5 SIP message to SMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
13.6 Sending Automatic SMS messages for Unconnected Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
13.7 Sending the caller’s OAD in an SMS message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Chapter 14 – Additional VoIP Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .218
14.1 Signaling Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
14.2 Location Server Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
14.3 Routing Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
14.4 Quality Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
14.5 Compression Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
14.6 Fax/Modem Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
14.7 DTMF Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
14.8 Call Forwarding Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Chapter 15 – Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241
15.1 No connection to the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
15.1.1 System does not start correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
15.1.2 Web interface is not accessible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
15.1.3 IP address settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
15.1.4 Firewall issues and NAT / PAT settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
15.1.5 ISDN access: dial-in number missing or wrong. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
15.1.6 ISDN port not loaded correctly / not active . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
15.2 Software update problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

ABOUT THIS MANUAL
8
ECOTEL 3G 16.1. Revised: 1 March 2011.
1 ABOUT THIS MANUAL
This manual is set up to guide you through the step-by-step installation of your gateway so that you can follow it
through from the front to the back. Quick-installation instructions appear in Chapter 4.8, “Startup with
Quickstart . Make sure you familiarize yourself thoroughly with the safety and security precautions detailed in
Chapter 2 before you begin to install your gateway. TELES is not liable for any damage or injury resulting from
a failure to follow these safety and security instructions!
1.1 ORGANIZATION
This manual is organized into the following chapters.
Chapter 1, “About this Manual introduces the ECOTEL Systems Manual and how it is set up.
Chapter 2, “Safety and Security Precautions contains information about security issues relevant
to connection with the IP network.
Chapter 3, “Overview briefly describes the ECOTEL and its implementation scenarios.
Chapter 4, “ECOTEL Installation contains information on how to connect and configure the system
so that it is ready for operation.
Chapter 5, “Configuration Files describes the ECOTEL’s individual configuration files and
parameters.
Chapter 6, “Routing Examples contains useful examples and descriptions of scenario-based
configurations in the route.cfg.
Chapter 7, “System Maintenance and Software Update describes system messages that are
saved in the protocol file, as well as trace options.
Chapter 8, “Signaling and Routing Features describes configuration settings in the
route.cfg used for adjusting signaling and customizing the configuration for specific scenarios.
Chapter 9, “Mobile Configuration Options describes mobile configuration entries.
Chapter 10, “Least Cost Routing describes configuration options for various routing processes.
Chapter 11, “Online Traffic Monitor contains the configuration for monitoring the system’s
statistics and CDRs.
Chapter 12, “Two stage dialing/callback server functionality contains money-saving features
that expand the functionality of your ECOTEL to include callback capability and DTMF services.
Chapter 13, “SMS Gateway contains a description of options for sending and receiving SMS
messages through the ECOTEL.
Chapter 14, “Additional VoIP Parameters contains additional configuration entries to fine-tune
communication with the VoIP peer.
Chapter 15, “Troubleshooting contains troubleshooting suggestions.
1.2 CONVENTIONS
This document uses the following typographic conventions:
Bold – items from the GUI menu.
Halfbold – items from the GUI and the menu.

ABOUT THIS MANUAL
9
ECOTEL 3G 16.1. Revised: 1 March 2011.
Code – file names, variables and constants in configuration files or commands in body text.
"Conventions" on page 8 – cross-references can be accessed in the PDF files by a single mouse click.
Configuration data or extracts are written in single-column tables with a gray background.
1.3 SAFETY SYMBOLS
The following symbols are used to indicate important information and to describe levels of possible danger.
Note
Useful information with no safety implications.
Attention
Information that must be adhered to as it is necessary to ensure that the system func-
tions correctly and to avoid material damage.
Warning
Danger. Could cause personal injury or damage to the system.
Dangerous voltage
Could cause injury by high voltage and/or damage the system.
Electrostatic discharge
Components at risk of discharge must be grounded before being touched.
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SAFETY AND SECURITY PRECAUTIONS
CHAPTER 2
10
ECOTEL 3G 16.1. Revised: 1 March 2011.
2 SAFETY AND SECURITY PRECAUTIONS
Please be sure and take time to read this section to ensure your personal safety and proper operation of your gate-
way.
To avoid personal injury or damage to the system, please follow all safety instructions before you begin working
on your gateway.
ECOTELs are CE certified and fulfill all relevant security requirements. The manufacturer assumes no liability for
consequential damages or for damages resulting from unauthorized changes.
2.1 SAFETY MEASURES
Danger of electric shock - the power supplies run on 230 V. Do not open the ECOTEL or its power supply.
Make sure to install the ECOTEL near the power source and that the power source is easily accessible.
Bear in mind that telephone and WAN lines are also energized and can cause electric shocks.
Be sure to respect country-specific regulations, standards or guidelines for accident prevention.
If you do not use the Ethernet cable included in the package contents, make sure you use a shielded Ethernet cable.
2.2 POWER SUPPLY
The included power supply is to be used exclusively for operation of your ECOTEL.
2.2.1 TECHNICAL DATA
The following list includes technical information on the power supply:
Type: GSP-1216TLS/1 for ECOTEL
Input voltage: 230V~ +/-15% 50-60Hz; 0.40A
Output voltage: 12V
--- ; 1.6A
Weight: 96g
Tested and certified as per EN60950-1
Make sure you read this chapter thoroughly and save the instructions for future ref-
erence. Use only the power supply GSP-1216TLS/1 included in the package contents
of your ECOTEL.
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2.2.2 SYMBOLS
The symbols on the power supply have the following meanings:
2.2.3 INSTRUCTIONS FOR USE
Plug the power supply directly into the outlet. The power supply provides safety-low voltage with limited capacity
for your ECOTEL.
The devices are designed for constant use in dry, indoor locations. However, we recommend that you unplug them
if you do not intend to use them for an extended amount of time. Make sure the power outlet is easily accessible
at all time.
Table 2.1 Power Supply Symbols
Symbol Meaning
Certified to conform with European norms.
Protective insulation provided.
For indoor use only.
Not for public disposal. Make sure you dispose of the power supply properly.
Indicates the output polarity of the power supply.
Use only the power supply GSP-1216TLS/1 included in the package contents of your
ECOTEL.
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2.2.4 SAFETY PRECAUTIONS
Make sure you follow these safety precautions:
Electrical devices may not be used by individuals who are not aware of the dangers of electricity and/or
incorrect use thereof.
Make sure you use only the correct input voltage.
Make sure the installation site is sufficiently ventilated.
Use the device only in dry, indoor locations, and protect it from humidity.
Do not subject the device to direct sunlight.
Unplug the device if you do not intend to use it for an extended amount of time.
Hold the device by its housing when you unplug it. Wall outlets can become mechanically overloaded; do
not pull on the cord.
The room temperature may not exceed 35°C.
Do not use the device if it is damaged or if there are signs of misfunction. In this case, send it to TELES
Service or dispose of it properly (not with the public trash).
2.3 JACKS
The jacks on the ECOTEL have fulfilled the requirements of the following safety standards.
ETH jacks: SELV
FXS jacks: TNV3
FXO Jacks: TNV3
BRI Jacks: SELV
2.4 SIM CARDS
Before inserting a SIM card make sure its PIN is set to 0000.
Changing SIM card positions can lead to malfunctions and/or misrouting, as well as possible consequential dam-
age.
When inserting the SIM card make sure it fits perfectly and the golden circuit side of SIM is faced downwards. Do
not use force to insert the SIM card.
If a wrong PIN is used, GateManager notifies you about two failed attempts to regis-
ter the SIM card. After the third failed attempt, the registration is blocked.
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2.5 EMC PROTECTION
2.6 SYSTEM SECURITY
This section describes all points crucial to the ECOTEL’s system security.
The ECOTEL’s location must support normal operation according to EN ETS 300 386. Be sure to select the location
with the following conditions in mind:
2.6.1 SERVICING THE ECOTEL
Regular servicing ensures that your ECOTEL runs trouble-free. Servicing also includes looking after the room in
which the system is set up. Ensure that the air-conditioning and its filter system are regularly checked and that the
premises are cleaned on a regular basis.
Use shielded cables.
Do not remove any housing components. They provide EMC protection.
Location: Make sure you install the system in a clean, dry, dust-free location. If pos-
sible, use an air-conditioned site. The site must be free of strong electrical or mag-
netic fields, which cause disrupted signals and, in extreme cases, system failure.
Temperature: The site must maintain a temperature between 0 and 35°C. Be sure to
guard against temperature fluctuations. Resulting condensation can cause short cir-
cuiting. The humidity level may not exceed 80%.
To avoid overheating the system, make sure the site provides adequate ventilation.
Power: The site must contain a central emergency switch for the entire power source.
The site’s fuses must be calculated to provide adequate system security. The electri-
cal facilities must comply with applicable regulations.
The operating voltage and frequency may not exceed or fall below what is stated on
the label.
Antenna: ECOTEL contains no provision or protective device against power surges or
lightning strikes.
The installation of the antenna must fulfill all necessary safety requirements. Employ
the services of a professional antenna installer.
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2.6.2 PROTECTING THE OPERATING SYSTEM
Changing configuration data and/or SIM card positions may lead to malfunctions and/or misrouting, as well as pos-
sible consequential damage. Make changes at your own risk. TELES is not liable for any possible damage resulting
from or in relation to such changes. Please thoroughly check any changes you or a third party have made to your
configuration!
To make changes in or perform tests on the database, make sure your hard disk or flash disk contains enough stor-
age space. Downloading the log files and deleting them from the ECOTEL on a regular basis will ensure your
ECOTEL’s reliability.
Be careful when deleting files that you do not delete any files necessary for system operation.
To check storage space and/or delete files, use GateManager. For more information see the document TELES.GATE
Manager.
All files with the extension *.log can be deleted. To save files before deleting them, use the Receive File option
in GateManager.
The following files, if included, must not be deleted:
netbsdfs.gz
netbsdz
gbox.tz1
boot.rc
start
license.key
IMEIs.lst
xgate.vnd
crypto.vnd
ipv6.vnd
ipv4.vnd
netbsd5z
netbsd5i
netbsd5fs.vnd
gbox5.tz1
crypto5.vnd
xbribox.tz1
vGATE Control Unit:
Do not use Ctrl/Alt/Del (Task Manager) to shut down vGATEDesktop or vGATECtrl. Do
not perform queries on the database. This can result in damages to the database. Do
not use any MySQL tools, such as MySQL-Front to make changes in or perform tests
on the database.
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Config files:
Ip.cfg
pabx.cfg
route.cfg
2.7 CDR FILES
Call Detail Records are intended for analysis of the ECOTEL’s activity only. They are not designed to be used for
billing purposes, as it may occur that the times they record are not exact.
2.8 NETWORK SECURITY
Every day hackers develop new ways to break into systems through the Internet. While TELES takes great care to
ensure the security of its systems, any system with access through the Internet is only as secure as its user makes
it. Therefore, to avoid unwanted security breaches and resulting system malfunctions, you must take the following
steps to secure your ECOTEL if you connect it to the Internet:
Use an application gateway or a packet firewall.
To limit access to the ECOTEL to secure remote devices, delete the default route and add individual secure
network segments.
Access to the ECOTEL via Telnet, FTP or GATE Manager must be password protected. Do not use obvious
passwords (anything from sesame to your mother-in-laws maiden name). Bear in mind: the password
that is easiest to remember is also likely to be easiest to crack.
The firewall must support the following features:
Protection against IP spoofing
Logging of all attempts to access the ECOTEL
The firewall must be able to check the following information and only allow trusted users to access the ECOTEL:
IP source address
IP destination address
Protocol (whether the packet is TCP, UDP, or ICMP)
TCP or UDP source port
TCP or UDP destination port
ICMP message type
Inaccuracies in the generation of CDRs may occur for active connections if traffic is
flowing on the system while modifications in configuration or routing files are acti-
vated.
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For operation and remote administration of your ECOTEL open only the following ports only when the indicated
services are used:
Table 2.2 Default Ports Used for Specific Services
Service Protocol Port
For all systems except vGATE
FTP TCP 21 (default, can be set)
Telnet (for TELES debug access
only)
TCP 23 (default, can be set)
SMTP TCP 25
DNS forward UDP 53
HTTP TCP 80 (default, can be set)
SNTP UDP 123
SNMP UDP 161 (default, can be set)
H.225 registration, admission, sta-
tus
UDP 1719 (default, can be set)
H.225 signaling TCP 1720 (default, can be set)
Radius UDP 1812 (default, can be set)
Radius accounting UDP 1813 (default, can be set)
GATE Manager TCP 4445 (default, can be set)
SIP signaling UDP / TCP 5060 (default, can be set)
RTP UDP 29000-29120 (default, can be set)
vGATE Control Unit TCP 57343
vGATE tunneling TCP 4446
For vGATE Control Unit and iMNP
FTP TCP 21
Telnet TCP 23
MySQL database TCP 3306
iGATE or ECOTEL to vGATE TCP 57342
vGATE tunneling to iGATE or
ECOTEL
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iGATE or ECOTEL to iMNP TCP 9003
Remote vGATEDesktop TCP 57344
Remote vGATEDesktop (read only) TCP 57345
For vGATE SIM Unit
vGATE Control Unit plus iGATE or
ECOTEL
TCP 51500
For NMS
FTP TCP 21
Telnet TCP 23
MySQL database TCP 3306
NMS protocol TCP 5000
NMS update TCP 5001
NMS task TCP 5002
NMS task TCP 5003
NMS Listen TCP 4444
For vGATE Call Manager
Radius authentication UDP 1812
Radius accounting UDP 1813
Table 2.2 Default Ports Used for Specific Services (continued)
Service Protocol Port

OVERVIEW
CHAPTER 3
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ECOTEL 3G 16.1. Revised: 1 March 2011.
3 OVERVIEW
The ECOTEL 3G Family provides a combined mobile and VoIP gateway solution for carrier networks and for corpo-
rate customers wanting to connect their PBX to mobile and VoIP services. This full-featured gateway can be added
to analog and IP environments in a cost-effective and convenient manner. The ECOTEL 3G Family converts fixed-
to-mobile into mobile-to-mobile calls, terminating calls to mobile networks at lower rates than possible via fixed-
net interconnection.
The ECOTEL 3G Family includes the following variations:
ECOTEL 3G-2
ECOTEL 3G-4
ECOTEL 3G-2 BRI
ECOTEL 3G-4 BRI
ECOTEL 3G-2 FXS
ECOTEL 3G-4 FXS
ECOTEL 3G-2 FXS-2 FXO-2
ECOTEL 3G 4 FXS-2 FXO-2
ASCII (Western ISO 8559) to SMS has been converted to GSM character set
Operating system is now NetBSD 5.0
3.1 NEW ACCESS GATEWAY PRODUCT NAMES STARTING VERSION 16.1
Starting from release 16.1., TELES is dividing it’s access gateway product portfolio into VoIPBOX VoIP-ISDN gate-
ways, compact ECOTEL mobile radio gateways and flexibly configurable iGATE mobile radio gateway systems in a
19” chassis. The product names now clearly reflect the three different product lines. The following table lists the
old and new access gateway product names.
Table 3.1 New Access Gateway Product Names
Old AGW Product Names New AGW Product Names since version 16.1.
VoIPBOX BRI VoIPBOX BRI
VoIPBOX PRI VoIPBOX PRI
VoIPBOX GSM ECOTEL GSM
VoIPBOX UMTS ECOTEL 3G
iGATE GSM iGATE GSM
iGATE 3G iGATE 3G

OVERVIEW
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ECOTEL 3G 16.1. Revised: 1 March 2011.
3.2 FEATURES
Mobile
2 or 4 UMTS channels
Built-in SIM-card server support for unlimited SIMs per channel with vGATE SIM Unit
Individual timers for each SIM /call
Possible to configure individual mobile bands
Radius accounting request contains SIM’s IMSI to enable SIM-specific billing
Support for vGATE sub-limits
Number portability
UMTS-specific configuration parameters now definable per mobile network (LAIN)
vGATE RoutingManager support
E-mails to SMS: support for SMS delivery report
VoIP
8 or 16 media channels
H.323 v.4 / SIP v.2 signaling (RFC 3261), operating in parallel
Various audio codecs: G.711, G.723.1, G.726, G.728, G.729, GSM, iLBC
Fax: T.38
Data: clear channel
RTP multiplexing (reduces bandwidth required for RTP data by up to 60%)
ENUM client
Echo cancellation G.168–2000
Silence suppression, comfort noise generation, voice activity detection
Support for multiple gatekeepers and multiple registrars
STUN client
Traffic shaping
Configurable time interval for echo detection in VoIP
ISDN
2 BRI ports, TE or NT
DSS1 (Q.931),Q.SIG-BC; PP or PMP

OVERVIEW
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Analog
4 analog lines (FXS)
Fax/modem detection (UDT)
Charging impulse (12/16kHz)
Integrated line echo cancellation
Power feeding for FXO devices
Dial-tone and ring-tone generation
Dial-tone and ring-tone generation
Calling Line Identification Presentation (CLIP) detection on FXO ports
Calling Line Identification (CLIR) on FXS ports
LCR Engine
Multiple VoIP-carrier logins
Multiple PSTN routing methods
Multilevel alternative routing
Dynamic fallback to PSTN
Dynamic fallback to VoIP
Lifeline functionality on power loss or system failure
General
User-friendly GUI with easy and advanced mode configuration settings
Ringtone generation
Configurable ToS/DivServ
AOC generation
Integrated DSL router (PPPoE)
2nd separate 10/100 Base-T Ethernet interface
Status indication via LEDs
Integrated mail client capable of SMTP authentication
E-mail messages can trigger calls and play attached announcements
Automatic test call
Redial function
Autodial function
3.3 IMPLEMENTATION SCENARIOS
These are the most commonly used implementation scenarios: