TeleWell TW-5614UL User manual

TeleWell TW-5614UL V.92 & V.90 Modem
User’s Manual

2
Table of Contents
1. Introduction..................................................................................................................... 3
2. Features........................................................................................................................... 3
3. TheAppearance of External Modem.............................................................................. 4
3.1 External Modem Front Panel................................................................................ 4
3.2 External Modem Back Panel ................................................................................ 5
4. Installing The External Modem...................................................................................... 6
4.1 Checking Your Components ................................................................................. 6
4.2 What Else You Need ............................................................................................. 6
4.3 Connecting To The Telephone Line...................................................................... 6
4.4 Connecting To You Telephone Set........................................................................ 6
4.5 Verifying Your Connection ................................................................................... 7
4.6 Connecting MicrophoneAnd Speaker.................................................................. 7
4.7 Configuring External Modem With Windows 95/98/ME/2000/NT4.0 ................ 8
4.8 Tips On Configuring Your Communication Software ........................................ 17
5. Executing Commands................................................................................................... 18
6. S-Registers.................................................................................................................... 20
6.1 ReadingAn S Register Value.............................................................................. 20
6.2 ChangingAn S Register Value............................................................................ 20
6.3 S Register Definitions......................................................................................... 20
7. Response Sets................................................................................................................22
8. Specifications................................................................................................................ 25
Appendix A-1 FCC Notice................................................................................................ 26
Appendix A-2 FCC Requirement...................................................................................... 27
Appendix A-3 CE Mark Declaration ................................................................................ 28
Appendix B: AT Command............................................................................................... 29

3
1. Introduction
Congratulations on purchasing a state-of-the-art External Modem! Your External
Modem incorporates the latest technological advancement for you to
electronically communicate with other computers, information networks, fax
machines or other External Modems. It embraces most of the industry and
commercially popular standards to ensure compatibility with most equipment and
application programs. The voice capability renders a wide range of application
possibilities from a simple telephone-answering device to a sophisticated
voice-mail system. The optional SVD feature allows you to talk and transmit data
at the same time.
2. Features
1. Simultaneous Voice and Data
2. 56Kbps download speed from Internet
3. ITU-V.92 , V90 and K56Flex Dual Standards
4. Quick Connect
5. Modem-on-Hold
6. Call Waiting
7. Telephone Answering Machine (TAM) and Voice Mail Operations
8. Built-in Caller ID
9. 16550/A Compatible Enhanced UART for Sustained DTE Speed of 230.000
bps or 115,200bps

4
3. The Appearance of External Modem
3.1 External Modem Front Panel
LED Character Indicators
LED DESCRIPTION
MR Modem Ready Lights when power is applied to the modem. Flashes when
the modem is in test mode
HS High Speed In Command mode, lights when DTE-to-modem speed is 4,800
bps or above.
AA Auto Answer Lights when the modem is in auto-Answer mode. Flashes
when ring signal is received.
CD Carrier Detect Lights when carrier signal is received from remote modem.
OH Off-Hook Lights when the modem picks up or answer the telephone line.
SD Send Data Flashes when the local DTE transmits data to the modem.
RD Receive Data Flashes when the local DTE receives data from the modem.
TR Terminal Ready Lights when the modem receives the DTR signal from the
local DTE.

5
3.2 External Modem Back Panel
LINE Line RJ-11 jack
PHONE Telephone RJ-11 jack
SPK Speaker mini-phone jack
MIC Microphone mini-phone jack
SERIAL PORT Serial DB-9 female connector
AC AC jack
Power switch Power on/off

6
4. Installing The External Modem
4.1 Checking Your Components
Unpack your External Modem and make sure you have the following items:
1. The External Modem.
2. A RS232C cable to connect your fax/modem to the serial port of Computer
3. A modular telephone cable to connect your External Modem to the telephone
line.
4. A Power adapter.
5. Communication software (included driver and manual)
When you open your package, make sure all of the above items are included and
not damaged. If you see that any components are damaged, please notify your
dealer immediately.
4.2 What Else You Need
To complete your data communication system, you will need the following items:
1. Other communication software, if needed.
2. An active telephone line and telephone set (if you need to use a
telephone with your modem).
4.3 Connecting To The Telephone Line
Use the following procedure to connect your External Modem to the telephone
line:
1. Locate an available RJ-11 modular jack telephone outlet.
2. Take one end of the modular cord supplied with the External Modem and plug
it into the LINE modular jack on the back of the External Modem.
3. Plug the other end of the modular cord into the modular jack on the wall outlet,
as you would any modular telephone.
4.4 Connecting To You Telephone Set
Your External Modem also conveniently provides a second modular jack that lets
you connect your telephone to the same telephone line that the External Modem
is using. This lets you manually dial data calls or make voice calls when you are
not using your External Modem. Also if you do not have speaker phone and
microphone, handset of telephone set can function as an input/output device for
voice to verify the connection.
Use the following procedure to connect your telephone to your External Modem:
1. Connect the telephone's modular cord into the PHONE jack on the back of
your External Modem.
2. Lift your telephone's handset and listen for a dial tone.

7
4.5 Verifying Your Connection
Start a communication program and place the computer into terminal mode. Refer
to your computer manual to find out the appropriate command to do so.
Then use the following procedure to verify your installation:
1. Type
AT[Enter]
If your system is operating properly, your External Modem sends an
OK response to your screen and waits for your next command.
2. Use your communication software to prepare your computer to dial
a call. Then type
ATDx phone number[Enter]
where xis equal to Tfor touch-tone or Pfor pulse dialing. The
phone number is your telephone number.
For example, if your External Modem is connected to the telephone
line 555-2121 and touch-tone dialing is supported in your area, type
ATDT 5552121[Enter].
3. You should hear the busy signal and receive a BUSY response
because the External Modem is calling itself.
4.6 Connecting Microphone And Speaker
You could either use a handset connected to the External Modem, or
connect a microphone and a speaker for voice recording and playback.
NOTE:
Any commercially available microphone is usable.
For the speaker, any 8 ohm speaker rated around 1Watt can be driven
directly by the audio output. An amplifier is required if you need a
higher output volume.
1. Connect the microphone to the mini-phone jack marked MIC.
2. Connect the speaker to the mini-phone jack marked SPK.

8
4.7 Configuring External Modem With Windows 95/98/ME/2000/NT4.0
Windows 95/98:
Configuring external modem in Windows 95 is similar to Windows 98. Please refer
to the installation below.
1. Restart the computer after connecting the modem to PC. When Windows
detects the modem, the message "This wizard searches for new drives for:
TeleWell TW-5614UL V.92 Modem" is displayed. Click Next.
2. To search for the best drivers for your device, click Next.
3. Specify the location: F:\Drivers\Windows. (F is your CD-ROM.) Click Next.

9
4. Windows will show the message ”Windows driver files search for the device
“TeleWell TW-5614UL V.92 Modem” and the location of driver. Click Next.
5. Windows has finished installing the software. Click Finish to complete
installation.
6. And then Windows will complete other installation automatically.

10
Windows ME:
1. Restart the computer after connecting modem to PC. When Windows detects
the modem, the message "Windows has found the following new hardware:
TeleWell TW-5614UL V.92 Modem" is displayed. Select “Automatic search for
a better driver” or ”Specify the location of the driver”, then click Next.
2. Select TeleWell TW-5614UL V.92 Modem whose location is
E:\DRIVERS\WINME (E is your CD-ROM) and then click OK.
3. Windows has finished installing the new device. Click Finish to complete
installation. And then Windows will complete the installation of wave device
automatically.

11
Windows 2000:
1. Restart the computer after connecting the modem to PC. When Windows
detects the modem, the wizard will help you to install the new device. Click
Next to begin installation.
2. Select “Search for a suitable driver for my device”. Then click Next.
3. Select “Specify a location”. Then click Next.

12
4. Choose Browse to specify the location: F:\Drivers\Win2k. (F is your CD-ROM.)
Then click OK.
5. Wizard found the correct driver for the new device. Then click Next.
6. To continue the installation, click Yes.
7. Windows has finished installing the software. Click Finish to complete
installation.

13
Windows NT4.0:
1. Double click “Modems” from StartÆSettingÆControl Panel.
2. Click Add to add a new modem.
3. Check ”Don’t detect my modem; I will select it from a list” and then click Next.
4. Click Have Disk.

14
5. Indicating the path: F:\Drivers\WinNT (F is your CD-ROM) and then click OK.
6. Select the model of your modem and then click Next.
7. Select the COM port that you connect modem to your PC and then click
Next.
8. Windows has finished installing the software. Click Finish to complete
installation.

15
9. You can see the modem set up on your PC. Click Close to go into next step.
10. Click Yes to configure Dial-up Network.
11. Click Add to add the device you installed.
12. Select the correct device you want to use and then click OK.
13. Click Configure to select port usage.

16
14. Select the port usage and then click OK.
15. Click Network to select network configuration.
16. Select network configuration and then click OK.
17. Click Continue to go into next step
18. Click Yes to restart your PC.

17
4.8 Tips On Configuring Your Communication Software
Your External Modem uses the most up-to-date industry and commercially
popular standards to ensure functional compatibility with most communication
software. During initial set-up of the communication software, it will normally
prompt you to define the type of External Modem you are using. Following is a
general guideline to the device type you should choose.
NOTE:
The device type only defines the protocol by which your software will
communicate with your External Modem and does not set nor limit the
speed.
1. For modem device type, choose 'Hayes V.32' or 'Hayes Compatible 2400 Baud'
modem.
2. For the baud rate. Choose any speed between 38,400 to 115,200.Your External
Modem will automatically adjust to the best transmission speed after successfully
connecting with a remote External Modem.
3. Many communication software uses the modem response to control program flow.
Make sure that the software is set to recognize a CONNECT 28800 response. If
this does not work, set the program to simply recognize just the CONNECT
response without any baud rate information.
4. There are three flow control mode: none, hardware (CTS/RTS) or software
(XON/XOFF). Set your software to use either hardware or software flow control. If
set to none, the communication software will not be able to detect a buffer
overflow and result in transmission errors.
5. For fax device type, choose 'Class 1'.
6. For fax speed, choose 'automatic' or 'fastest speed'. Your External Modem will
automatically adjust to be best transmission speed after successfully connecting
with a remote fax machine or another External Modem.
7. Make sure that you have correctly set all the other parameters required by the
software to operate successfully. Refer to the manual that came with your
communication software for details.

18
5. Executing Commands
If you will be using a communication software program to make data calls,
you will probably not need to type commands, because your software
program will handle these tasks for you. Similarly, you will probably not see
the responses because your software program may intercept them. However,
if you perform data activities directly with your External Modem, you will find
the format for typing External Modem commands and fax/ modem response
helpful.
Using commands, you can have your External Modem perform a variety of
activities, such as dialing or answering a data call or sending a fax. In order
to send commands to your External Modem, you must access the modem in
a terminal mode which is provided by most communication software. To
enter a command line, type:
ATccpp[Enter]
where AT must precede every command line (except when you type the A/
command).
cc any of the commands available, described in succeeding sections.
pp any parameters that is required by the command.
If you make a mistake while typing a command, press the Backspace key to
delete the error.
To make a command line easy to read, you can insert spaces parentheses,
hyphens, and other punctuation in your command line. For example:
AT M3 DT 9, 1(818)555-1234
Your External Modem ignores spaces and punctuation marks when
executing a command line, but these characters apply to the 40 characters
limit.
A command line can contain up to 39 characters. If you want to type more
than 39 characters on a command line, type a regular command line (up to
39 characters long) and end it with a semicolon as the last character. When
you press Enter, your External Modem executes the commands and returns
to command mode, so you can type your next command line.
For your convenience, the last command line you execute remains stored in
the modem's memory until you type a new command line and press the
Enter key. If you want to re-execute the last command, type
A/
The A/ command need not be prefixed by the 'AT' characters or ended with
the [Enter] key.

19
If a command requires a parameter such as 0 and 1, the parameter is
identified as n in the left column and described in the right column.
IMPORTANT:
Each command, except for '+++' and 'A/', must be preceded by 'AT' and
executed when you press the [Enter] key. To review the format used to
send External Modem commands, refer to Section of this manual.

20
6. S-Registers
Your External Modem has S-registers that affect various operating
characteristics. The registers let you obtain information about the External
Modem, and let you test the External Modem. Each S-Register has a
factory-set value, which you can read or change to fit your particular
requirements.
6.1 Reading An S Register Value
1.To read the current value of an S-Register, type:
ATSr?[Enter]
Where r is an S-Register number.
The External Modem responds with decimal value of the S-Register, in
three-digit format, followed by OK.
2. To read values from more than one S-Register, type:
ATSr?Sr?[Enter]
where r specify the different S-Register numbers.
For example, to read the value of Register S0 (number of rings before
answering) and S1 (incoming ring count), type:
ATS0?S1?[Enter]
6.2 Changing An S Register Value
To change an S-Register value, type
ATSr=n[Enter]
Where r is the S-register number.
n is the value you want to assign to that S-register.
6.3 S Register Definitions
S0 Number of Rings to Auto-Answer
The number of rings the modem waits for before it auto answers.
Range 000-255 (rings)
Default 000 (Country dependent)
S6 Wait Time before Blind Dialing
The time to pause after off-hook before blind dialing.
Range 002-255
Default 003 (Seconds,Country dependent)