Asus AAM6000UG-ALC Operating instructions

ASUS USB ADSL MODEM AAM6000UG - ALC
TROUBLESHOOTING
If your Internet connection is not working, the following hints may be helpful. After trying these hints,
if you still cannot make your connection work, it is recommended that you ask your service provider
for assistance.
DESCRIPTION RECOMMENDED ACTION
I cannot find the Shortcut to ADSL
USB Modem Connection on the
desktop. What should I do?
Make sure the modem is plug in, then, follow these steps to create
the shortcut-
<Windows 98/ME>
1. On the desktop, select Start>Programs>Accessories>Com-
munication >Dial-Up Networking
2. Double click the Make New Connection icon.
3. Click the Configure button. In Circuit Type, select
Permanent Virtual Circuit with VPI: 8 and VCI: 35, click
OK. When return to last screen, click Next.
4. Fill in the phone number p8,35, click Next.
5. When the Create Successfully screen appears, click Finish.
<Windows 2000>
1. On the desktop, select Start>Programs>Accessories>Com-
munication>Network and Dial-up Connections.
2. Double click the Make New Connection icon.
3. At the Network Connection Wizard, click Next.
4. In Network Connection Type, select Dial-up to private
network. Click Next.
5. At the Select a Device screen, the correct modem is selected
by default. Click Next
6. Fill in the phone number p8,35, click Next.
7. At the Connection Availability screen, the connection
defaults to For all users. Click Next.
8. When the Completing the Network Connection Wizard
screen appears, click Finish.
<Windows XP>
1. On the desktop, select Start>Programs>Accessories>Com-
munication>New Connection Wizard
2. At the Network Connection Wizard, click Next
3. In Network Connection Type, select Connect to the
Internet. Click Next.
4. Select Set up my connection manually, click Next
5. Select Connect using a dial-up modem,click Next
6. At the Select a Device screen, the correct modem is selected
by default. Click Next
7. Type your ISP Name, click Next.
8. Fill in the phone number p8,35, click Next.
9. Type the user name and password provided by your ISP,
click Next.
10. When the Completing the Network Connection Wizard
screen appears, click Finish.

The USB modem is not working. The
CSA icon remains black even after
plugging in the USB modem.
First, please check if the driver is running properly.
1. On the desktop, select, Start>Settings>Control Panel
2. Double click the System icon, and select the option button
Hardware>Devices Manager ( In Windows 98/ME, we just
need to click Devices Manager)
3. Check if the “ADSL USB Modem” is installed under
Network Adapters. If the device shows with an “!”, it
means the device not working properly. You may try to
disable the device by right-click the device icon and then
enable it again by the same way (this method is not provided
in Windows 98/ME). You may be asked to restart the PC
after disabling/enabling the device, please follow all the
instructions
If the problem persists, it is recommended to “cleanup“ the
installation and reinstall. “Cleanup“ is a utility that can be run
from the support CD. At the Windows Start button, select Run,
click Browse and search for “cleanup.exe“ on the support CD.
Once you run the utility, it pops up a message for restarting the
system. Reinstall the driver after rebooting.
The CSA icon is green, but I have
problem in logging in, or connect to
my ISP.
Run “cleanup” utility and reinstall may solve the problem.