tell gsm easyaid User guide

GSM easyAID Emergency call system
INSTALLATION AND APPLICATION MANUAL
for module version v2.07.0098 and higher
Document version: 1.52 30.08.2016

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Table of contents
1Main functions of the easyAID emergency call system.............................................3
1.1 Functions and services..........................................................................................3
1.2 User warnings.......................................................................................................4
2User’s guide..............................................................................................................5
2.1 Turning the unit on and off ....................................................................................5
2.2 The easyAID unit’s layout......................................................................................5
2.3 Digital display........................................................................................................6
2.4 Configurable options in the easyAID unit ..............................................................6
2.4.1 Setting the clock ............................................................................................6
2.4.2 Setting the phone numbers............................................................................7
2.4.3 Setting the reminders.....................................................................................8
2.4.4 Starting an emergency call ............................................................................9
2.4.5 Confirming a visit.........................................................................................10
2.4.6 Speed dialing...............................................................................................11
2.4.7 Assigning the RF transmitter .......................................................................11
2.4.8 Erasing all RF transmitters ..........................................................................11
2.4.9 Voice call settings........................................................................................12
2.4.10 SMS forwarding.........................................................................................12
2.4.11 SMS restriction ..........................................................................................12
3Configuring the easyAID unit using the programming software ..............................13
3.1 Configuration through USB connection...............................................................13
3.2 Configuration through modem connection...........................................................14
3.3 Configuring the parameters.................................................................................14
3.3.1 Settings........................................................................................................15
3.3.2 Custom events.............................................................................................17
3.3.3 Firmware......................................................................................................19
3.4 Management of the settings................................................................................20
3.5 Changing the module’s password .......................................................................20
3.6 Resetting the module ..........................................................................................20
3.7 Module status monitoring....................................................................................21
3.7.1 Downloading the event list...........................................................................22
3.8 Software update..................................................................................................23
3.9 Voice messages, warnings..................................................................................24
4Peripheries of the easyAID unit...............................................................................25
4.1 Device LED signals.............................................................................................25
4.2 RF transmitter LED signals .................................................................................25
4.3 SIM card socket ..................................................................................................25
5Installation guide.....................................................................................................26
5.1 Mounting and putting into operation....................................................................26
6Technical information..............................................................................................27
6.1 Technical specification........................................................................................27
6.2 Contents of the package .....................................................................................27
6.3 The manufacturer’s contact.................................................................................27

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1 Main functions of the easyAID emergency call system
Nowadays, there is a growing demand regarding the remote care of elder, sick
relatives, remote control devices and systems. The needy is always vulnerable. Often,
the delay of assistance can be fatal for someone who suffers in chronic and
helplessness disease having a sudden deterioration. These situations can be avoided
using the device proposed by our company. Mostly elder people live alone, or spend a
lot of time alone while the younger relatives are working and attending school.
But, everyone wants to take care of their loved relatives. The home signaling system is
much more useful and safe then a mobile phone, because it is easy to use in
emergency situations. The home signaling allows that the patients with disability, who
take care about themselves, live with the family or alone instead of living in a community
home. The signaling system assures immediate contact with the relatives, social worker,
neighbor etc.
The easyAID device makes possible the conversation with the user, thus can help in
discovering the point of the emergency call or perhaps the type of sick, and allows
reassuring the user remotely. The device has high-sensitivity microphone (grants good
sound quality remotely) and loud speaker. It can cause difficulties if the elder patient
cannot reach the device right when needed. Leaving the house without protection is a
disadvantage for the indoor mount devices and there is no possibility to use the device
in outdoor emergencies. The RF transmitter is an accessory used for such situations,
which makes possible to initiate emergency call and/or SMS message. After receiving
the call, the called party can act immediately and notify the doctor or the ambulance if
necessary.
1.1 Functions and services
Initiates emergency voice call up to 4 phone numbers
Speed dialing of 4 phone numbers
Status reporting (power loss, battery low/restore, etc.) in SMS up to 4 phone
numbers
Possibility for conversation through GSM call
Plays up to 4 recordable messages at preset times as daily reminders
4 multifunctional pushbuttons (function keys)
Pendant RF transmitter
Measures the environmental temperature and reports min/max limit exceedance
Digital display, clock

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1.2 User warnings
Please consider the following warnings while using the product:
The main unit and its accessories (GSM antenna, AC adapter, RF transmitter)
are not waterproof, nor splash-proof, therefore no they must not be exposed
to water. These accessories are not shock-resistant and must not be exposed
to high heat.
Do not move the GSM antenna mounted by the installer to its optimal place
and do not cover it, because this may cause weak signal which may make
impossible the usage of the device.
Attention! The RF transmitter is not expected to operate outside the range
determined by the installer. Do not keep pushing unreasonably the RF
transmitter’s button, because this reduces the lifetime of its battery.
Attention! The battery of the RF transmitter has to be replaced forthwith if
“RF transmitter battery low” event is received, as well as at least yearly,
independently of the reception of this event, in order to retain the operating
range of the transmitter! The range decreases if the battery weakens!
Attention! The device operates normally from AC adapter. Do not unplug the
AC adapter from the mains power, because continuous power supply is
necessary for safe operation. The device is able to operate from battery only
for limited time (0…2 hours), depending on the state of charge and the age of
the battery.
The easyAID is a signaling device which the manufacturer does not
recommend to be used in special, high-risk life situations such as supervision
of patients suffering of severe, life-threatening disease. The device does not
substitute the continuous personal supervision!

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2 User’s guide
2.1 Turning the unit on and off
The emergency call device comes from the manufacturer turned off (in sleep mode) to
avoid discharging of the built-in battery during transportation and storage. The module
can be turned on by connecting the power adapter.
If you wish to turn off (to sleep mode) the device because of transportation or storage,
follow the steps below:
Disconnect the power adapter from the module
If you have connected the device to USB, disconnect it
Press the Settings key continuously for at least 5 seconds, then “PASS” is
displayed on the digital display
Enter the user password using the 1-4 function keys (the password is: 1111)
Keep the Cancel key pressed and press once the Settings key
(“SLP” /sleep/ is displayed on the digital display, then the device turns off)
2.2 The easyAID unit’s layout
Module’s layout
Connectors

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2.3 Digital display
Normally the display shows the clock.
The device can display status information by pressing the Settings key shortly.
These status information are the following:
GSM signal: GS 0-99 (indicates the signal strength in percentage from 1 to 99)
SIM status: SI 0-1 (0=no SIM inserted, 1=SIM inserted)
You can switch between the status information with the Settings key. To return to
clock display, press Cancel key. If no key is pressed for more than 10 seconds, the
display returns automatically.
When there is a power loss and the device operates from its internal battery, the display
is automatically turned off with 30 seconds after power loss to minimize power
consumption. In this case the display can be turned on for 30 seconds by pressing
Cancel key.
2.4 Configurable options in the easyAID unit
The following options can be configured in the easyAID module:
Clock setting
Phone number setting
Reminder settings
2.4.1 Setting the clock
To set the clock, keep Settings key pressed continuously and adjust the hours and
minutes value by pressing the keys intermittently. The key increases the
hours while the key increases the minutes. Setting the date is not possible on the
unit’s interface, this can only be done using the programming software.
The date setting does not affect the operation of the device, it only affects the event list
records, which means if the date is not set, the date of the event records in the event list
will not be actual.
Attention! The device does not control daylight saving, therefore the clock has to be
adjusted in this period.

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2.4.2 Setting the phone numbers
1) Press the Settings key continuously for at least 5 seconds, then “PASS”
is displayed on the digital display
2) Enter the user password using the 1-4 function keys (the password is: 1111)
3) Press the Settings key intermittently in the settings mode, until the ”TEL”
LED becomes lit green
4) The LED found above the function key (1-4) is lit if there is already a phone
number stored in the given memory section
5) Keep pressed for 3 seconds the function key (1-4) to which memory section
you wish to add (or modify) a phone number, then “-“ is displayed on the
digital display if this section is empty, or the phone number stored here
previously. The LED above the given (1-4) key flashes green to indicate to
which section the setting is in progress, while the “TEL” LED is lit red
6) Enter the phone number digit by digit using the keys. You can shift
to the next digit by pressing the Settings key
7) After entering the phone number, keep the Settings key pressed
continuously for 3 seconds to save
8) To add new phone number, return to step 5
9) When finished, press Cancel key to exit the programming mode.
The ”TEL” LED is lit green continuously to indicate that there are phone
numbers set.
Erasing phone numbers:
1) Press the Settings key continuously for at least 5 seconds, then “PASS”
is displayed on the digital display
2) Enter the user password using the 1-4 function keys (the password is: 1111)
3) Press the Settings key intermittently in the settings mode, until the ”TEL”
LED becomes lit green
4) The LED found above the function key (1-4) is lit if there is already a phone
number stored in the given memory section
5) Keep pressed for at least 5 seconds the function key (1-4) from which memory
section you wish to erase a phone number. The LED found above the given
key turns off and the display indicates ”- - - -”
(To view the whole phone number, you can scroll the digits of the selected
phone number using the keys)
6) To erase further phone numbers, return to the previous step
7) When finished, press Cancel key to exit the programming mode. If you
have not erased all the phone numbers, the ”TEL” LED remains lit green
continuously to indicate that there are phone numbers set.

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2.4.3 Setting the reminders
Four voice messages can be recorded, each 10 seconds long, which are played at the
given times of day. The reminders can be configured to be played within the 0-24
interval, with daily repetition.
Recording a reminder
Steps of reminder recording:
1) Press the Settings key continuously for at least 5 seconds, then “PASS”
is displayed on the digital display
2) Enter the user password using the 1-4 function keys (the password is: 1111)
3) The “MEM” LED becomes lit
4) The reminders can be stored by assigning them to the 1-4 function keys.
The LED found above each function key is lit if there is already a reminder
assigned to the given key
5) Keep pressed for 3 seconds the function key (1-4) you wish to assign the
reminder to. The LED above the given (1-4) key flashes green to indicate to
which section the setting is in progress, while the “MEM” LED is lit red
6) Say the message after the beep, as close as possible to the front of the
device. After the next beep the module replays the recorded message
automatically
7) Keep the Settings key pressed for 3 seconds. The time of reminder
playing can be adjusted using the +/- keys, digit by digit. Switching
to the next digit can be done using the Settings key , e.g.: to set the time
to 12:30, do the following:
0._._._ 1x = 1_._._ 2x = 12._._ 3x =
12.3._ = 12.30
8) By pressing the Settings key again, the modifications are saved and
saving is confirmed by a voice message
9) If you wish to set further reminders, repeat the above process from step 5
10)When finished, press Cancel key to exit the programming mode. The
„MEM”LED remains lit continuously to indicate that there are reminders set.
If you wish to modify only the time of a reminder, then after step 3 press the 1-4 function
key to which the reminder to be modified is assigned. After this the device plays the
given reminder, then continue the setting from step 7. The LED above the given (1-4)
key flashes green to indicate to which section the setting is in progress.

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Playing a reminder
The recorded reminders can be replayed by pressing shortly the corresponding 1-4
function keys, provided that there has been assigned a reminder to the given key
previously.
Erasing a reminder
Steps of reminder erasing:
1) Press the Settings key continuously for at least 5 seconds, then “PASS”
is displayed on the digital display
2) Enter the user password using the 1-4 function keys (the password is: 1111)
3) The “MEM” LED becomes lit
4) The LED found above each 1-4 function key is lit if there is already a reminder
assigned to the given key
5) Keep pressed for at least 5 seconds the function key (1-4) assigned to the
reminder to be erased. The LED found above the key turns off and “- - - -”is
displayed on the digital display
6) If you wish to erase further reminders, repeat the previous step (5)
7) When finished, press Cancel key to exit the programming mode
8) If you have not deleted all the reminders, the "MEM" LED remains lit green
Confirming a reminder
The user can confirm the reminder by pressing the Cancel key while the reminder
is being played. If no confirmation is done, the message will be repeated in the
configured intervals (5 to 30 seconds). If the reminder is still not confirmed after being
repeated according to the configured number of repetition (1 to 10), the module
generates “Reminder unacknowledged” event which initiates SMS sending or call
according to the settings. The delay between reminder repetitions and the number of
repetitions can be configured using the programming software.
2.4.4 Starting an emergency call
Emergency calls can be initiated by pressing the Emergency key or by pressing the
button on the RF transmitter. In case of initiating an emergency alarm using the RF
transmitter, the transmitter’s LED indicator starts flashing with red light, thereby
indicating that signal transmission is in progress. The transmitter’s LED indicator turns
green for 1-2 seconds if the signal transmission towards the device was successful, i.e.
the device confirmed the reception. In case that the transmitter’s LED indicator keeps
flashing with red light, it means that for some reason the signal does not reach the
device, or the device’s confirmation does not reach the RF transmitter (i.e. the RF
transmitter is outside the operating range). At a single press of the RF transmitter’s
button the RF transmitter tries to send the signal towards the device once per second,
altogether 100 times, i.e. through 100 seconds. The operating range of the RF
transmitter depends on the local reception conditions, therefore it is the installer’s
responsibility to test the proper operation on the scene, as well as to mount the unit in
the most optimal place, where it will be able to receive the RF transmitter’s signals from
the desired distances, taking into account that the operating range of the RF transmitter
decreases when its battery weakens.

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The battery of the RF transmitter needs to be replaced forthwith if “RF transmitter
battery low” event is received, as well as at least yearly, independently of the reception
of this event, in order to retain the operating range of the transmitter! The user can
initiate emergency alarms by 5 seconds using the RF transmitter, while from the
easyAID unit this can be done at anytime.
To cancel or revoke an emergency call press the Cancel key while the countdown
is shown on the digital display. After an emergency alarm is initiated, the device waits 5
seconds before initiating the call and sending SMS message, which time is available to
cancel an alarm initiated by mistake.
When an emergency call is initiated, the device calls the 1-4 phone numbers in order,
and then sends the configured SMS messages. If any of the called numbers/party
received and confirmed the call, then the device does not initiate further calls to the next
phone numbers and does not send any SMS messages about this event.
ATTENTION! Disable voicemail service on the phone numbers to be dialed by the
device because in case that the given phone number is not available, this causes
significant delay to the calls and SMS messages to be initiated to the next phone
numbers! The outgoing calls which are received by voicemail are considered
successful by the device!
Confirming an emergency call
The called party can confirm the emergency call by pressing key on the phone. If the
called party receives the call and presses key on the phone, the device will not initiate
further calls to the next phone numbers, considers the emergency call process finished,
therefore will not send any configured SMS messages about this event.
2.4.5 Confirming a visit
The social worker can confirm the visit by entering a 4 digit individual password (nurse
code) consisting of digits 1,2,3 and 4, which has to be previously configured with the
programming software. If the password has been entered correctly, the module
generates “Nurse confirmation” event and initiates the calls and/or SMS sending
configured for this event.
Entering the confirmation password:
1) Keep the Cancel key pressed for at least 5 seconds
2) On digital display „- - - -”is displayed
3) Enter your 4 digit nurse code using the 1-4 function keys
4) If the password has been entered correctly „ok” is displayed
5) In case of wrong password „Err” is displayed