Telstra Iridium GO! User manual

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GETTING TO
KNOW YOUR
TELSTRA
IRIDIUM GO!

WHAT’S
INSIDE
03 Safety first
05 Let’s get started
09 Getting connected
15 Using the Iridium GO! application
27 Using the Iridium Mail and Web application
31 Opera Mini application
35 Problem solving
36 Extra bits you should know
Your Telstra Iridium GO! gives you the freedom to use your
smartphone or tablet globally by simply downloading the
relevant Iridium applications whilst connected to either your
Wi-Fi network or mobile network to avoid high data charges
from an Android device or Apple iOS device.
Make sure you download relevant Iridium applications in order
to connect to Telstra Satelite network.
This guide will help you get connected as quickly and as easily
as possible. It’ll guide you through setup and run through all
the extra features that are included.
If all goes to plan you’ll be up and running in no time, so you can
get connected whilst on the move.
LET’S GET THIS SHOW
ON THE ROAD
2

34
SAFETY
FIRST
Please read all the safety notices before using this device.
This device is designed to be used at least 20 cm from your
body. Do not use the device near fuel or chemicals or in any
prescribed area such as service stations, refineries, hospitals
and aircraft. Obey all warning signs where posted.
Please ensure you read all safety notices contained in the
user manual included in your device packaging prior to use.
Radio frequency safety information
The RF exposure determination for this type of device is based
on the calculation of the extent to which RF radiation from the
device does not exceed the maximum permissible exposure
(MPE) limit for use by the general public in an uncontrolled
environment. At a separation distance of 20 cm, the highest
percentage of the MPE for Iridium GO! is 21.7% when using the
built-in antennas.
If using an external antenna for Iridium transmitter, the highest
percentage of the MPE for Iridium GO! is 27.1% assuming a
maximum antenna gain of 3.0 dBi; users should maintain a 20
cm separation from both Iridium GO! and an external antenna.
Accordingly, Iridium GO! complies with the FCC’s guidelines for
limiting RF exposure when used as directed.
FCC notices
This device contains a Wi-Fi transmitter and associated
digital circuitry that operate under Part 15 of the FCC Rules.
The following notice applies to operations under Part 15:
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
Radio frequency exposure
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. End users must follow
the specific operating instructions for satisfying RF exposure
compliance. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
No modifications
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.

LET’S GET
STARTED
Your package contains the following:
•TelstraIridiumGO!device
• B a t t e r y
•ThisGettingStartedGuide
•UniversalACtravelcharger
•USBcharging/datacable
•Fourinternationaladapters
•DCadapter(carcharger)
•Protectivecover
•Legalinformationbooklet
•GEOSEmergencyServicesbrochure
SCREEN
OVERVIEW
GPS
available
Incoming/
outgoing
calls
If active:
Cancel SOS
Tracking
Signal
Strength
Number of
users
connected SOS
(if active)
Battery
indicator
Clock
Voicemail
SMS
Received
Missed
call
Wi-Fi
Connection
56

YOUR TELSTRA
IRIDIUM GO!
USBpower/
data connection
Power
button
LEDstatus
indicator
SOS
button
Navigation
buttons
Swivel
antenna
Device
screen
Accessory
connector
Battery
cover
Pressure
vent
Swivel
antenna
External
antenna
connector
and reset
button
Lanyard
connector
Loudspeaker
LED status indicators
Solid red Powering on
Solid red Power on and not registered on network
Flashing green Power on and registered on network
/ Alternatingred/green Callinprogress/ringingordialling
Slowly flashing red SOS triggered
Off Deviceisoff
78

Application Features Install Instructions
Iridium GO! application •Voice Calls
•SMS, tracking
•SOS
•Twitter posting
To download search for
‘Iridium GO’ via the App
Store from your Apple device
or search via Play Store from
your Android device. Follow
the prompts to install app.
Iridium Mail and Web
application
•Email
•Dataaccess
•Social media
•Photo transfer via email
•Facebook and Twitter
To download search for
‘Iridium Mail’ via the App
Store from your Apple device
or search via Play Store from
your Android device. Follow
the prompts to install app.
Opera Mini browser •Web browsing for Apple
iOS
To download search for
‘Opera Mini’ via the App
Store from your Apple
device. Follow the prompts
to install app.
XWeb Satellite
Web Browsing •Web browsing for
Android devices
To download search for ‘FX
Web’ via the Play Store from
your Android device. Follow
the prompts to install app.
1. Install Iridium GO! applications from your smartphone or
tablet whilst connected to either your Wi-Fi network or mobile
network coverage areas with your Iridium GO!
Iridium-optimised applications must be downloaded to your
device to access the available Iridium GO! services.
Each application provides a different function. Ensure you
download and use the correct application.
You will need to download Iridium GO! app, Iridum Mail and Web
app and relevant web browsing app.
See table on opposite page for each application functions.
CRITICAL INFORMATION: You will not be able to connect to
the Iridium network unless you download the appropriate
application. To avoid excessive charges download the
applications over a Wi-Fi network.
GETTING
CONNECTED
Important: Data charges apply to download the
applications. Use of applications will be charged in
accordance with Telstra Mobile Satelite Plan rates.
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2. Insert SIM card and battery
•Removethebatterycoverwithaflatbladescrew-driver,ora
small coin.
•SlideSIMcard-holdertowardthehinges,andlifttoopen.
•InsertSIMcardintoslot.
•Closecard-holder,andslideitawayfromthehingestolock.
•Installthebatterywiththegoldbatterycontactsfacingdown
over the four connector contacts.
•Replacethebatterycover,andensurescrewsarefirmly
tightened to maintain correct water resistant seal.
3. Turn your device on
Flick up the swivel antenna to the upright position. Your device
will then automatically complete power up within one minute.
Once powered up the signal strength icon will appear on the
screen.
Important: The swivel antenna needs to remain upright
during use. For best results place the device outside and
orient towards the sky.
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4. Pair your Telstra Iridium GO! with your smartphone or tablet
•GotoWi-Fisettingsonyoursmartphoneortablet.
•EnsureWi-Fiisturnedonandsearchfornearbydevices.
•SelectyourTelstraIridiumGO!whichwillbedisplayedas
‘Iridium-xxxxxx’ and connect.
•Onceyourdevicehasconnected,youcanbeginusingtheIridium
GO! application.
Handy Hint: The Iridium GO! Wi-Fi is an open (visible) network
with no password. Iridium GO! Wi-Fi can be configured with a
WPA2 password if required.
To change the password login to the GO! App then select
Advanced and then Wi-Fi Settings.
Important: Prior to using the application functions you will
need to enter important settings into the application. Ensure
to read ‘Using the Iridium GO! Application on page 15 for
instructions for each function.
13 14

Login to application
•OpenIridiumGO!application,presstheLoginbuttonlocatedat
the bottom of the application home screen to enter default user
name and password:
Default user name: guest
Password: guest
(both the user name and password are case sensitive)
If you change your password, remember to write it down and
store in a safe place.
To create or delete user profiles, edit privileges, or control
access for individual users, go to the Advanced menu and select
Users.
Handy Hint: Up to 5 users can use tracking, SMS or Twitter
at the same time however one active caller can occur at one
time. You can create multiple user accounts with different
privileges if required.
USE AND SETUP OF
IRIDIUM GO! APPLICATION
Main Menu:
15 16

Initial setup of Iridium GO! app
•AfterloggingintotheIridiumGO!app,theHomeScreenwillbe
displayed.
•GotoSettings>InternetCall
•ChangetheAccessNumberto001188160000330.ClickSave.
17 18

Making calls
•EnsureIridiumGO!isonandregisteredwiththeIridiumnetwork.
•LaunchtheIridiumGO!application,loginandpresstheCallicon.
•Forfirsttimepress‘selectcountry’iconandchoose‘No
Number’.
Select
country
To make a call, enter the full dialling sequence:
[CountryCode] [Phone Number]
See below for examples:
To make a call within Australia (for example if you are in Melbourne)
To call a fixed line in
Melbourne (always
include area code)
Dial03XXXXXXXX
To call a mobile in
Australia
Dial04XXXXXX
To call another Telstra
Mobile Satellite device
Dial01471XXXXX
To make a call outside Australia (for example if you are roaming in Italy)
To call a fixed line in
Melbourne
Dial0011613XXXXXXXX
To call a fixed line in Italy Dial001139XXXXXXXX
To call a mobile in
Australia
Dial0011614XXXXXX
To call another Telstra
Mobile Satellite device
Dial01471XXXXX
19 20

Receiving calls
The Iridium GO! application enables you to place phone calls
to internationally-formatted numbers, stored smartphone
contacts, and shared Iridium contacts stored on your Iridium GO!
device.
•TheIridiumGO!deviceloudspeakerwillring.
•Allusersconnectedtotheapplicationwillbealertedofthe
incoming call.
•Thefirstusertoanswerwillacceptthecall.
21 22

Text Messages (SMS)
Prior to sending messages you will need to setup up your
Message Centre number.
To setup Message Centre:
•FromthemainscreenintheIridiumGoApplicationgoto
Settings, then select Message
•Enterthenumber+61419XXXXXXandselectSave.
To send a text message:
•PresstheMessageiconfromthemainscreen.
•Enterrecipientmobilenumber.ie.+61419123456
•Onceyourmessageiscompleted,presstheSendicon.
23 24

Messagebank
To setup Messagebank:
•FromtheapplicationmainmenugotoSettings
•SelectCall
•Deletetheexistingnumberandenter‘+61101’andselectSave.
To access MessageBank you must be connected to the Satellite
network and standard Telstra Mobile Satellite call charges apply.
To call Messagebank:
•Fromtheapplicationmainmenu,selectCall
•Dial101
•Followtheaudiopromptstosetyournewpassword,recordyour
greeting and configure your account settings.
•EndthecallbypressingtheEndbutton
Once configured, a red dot will appear on the Voicemail icon to
indicate if a new message is waiting.
25 26

Tracking
You can send location tracking messages in two ways:
1.Quick GPS – a one-time sending of location information to a
predefined group of recipients.
2.Interval Tracking – messages sent automatically according to
the scheduled interval frequency.
Both tracking methods will send a message to your recipient(s)
with a link to Iridium.com that will display your location on a map
viewed on the recipient’s web browser.
To configure Quick GPS tracking:
1. From the application main menu go to Settings, select Track.
2. Add contact to the Quick GPS recipients list.
3. Return to main menu and select Track.
4. Wait for location information to appear (initial update can take
up to two minutes), then press Quick GPS to send.
Once configured, Quick GPS can also be sent from the Iridium
GO! device by selecting Tracking and “Send quick GPS” from the
device menu.
To configure Internal Tracking:
•FromtheapplicationmainmenugotoSettings,selectTrack.
•SettheTrackingFrequency,andaddtheTrackingRecipient.
•Oncethesesettingsaresaved,regulartrackingmessageswill
be sent automatically even if the Iridium GO! application or
smartphone is turned off.
Please note: Up to 3 users can configure tracking a the
same time. You will be charged the cost of a standard Telstra
Mobile Satellite plan SMS charge each time you send your
location.
27 28

Advanced settings
User accounts and user access
Users accounts with Administrator privileges have the ability
to modify Firewall and Wi-Fi settings as well as manage User
access. Administrator users (by default “guest” user is an
Administrator) may modify these settings either through the
Iridium GO! application by pressing the Advanced icon or through
the Iridium GO! Advanced Features portal.
Firewall settings
Iridium GO! has a built-in Firewall system which will allow you to
filter outbound traffic for use with non-optimized applications.
You may set this to allow or block all traffic as well as add
filtering exceptions.
Wi-Fi settings
By default the Iridium GO! device Wi-Fi connection is set to
“open” but can be modified to WPA2 by a user with Administrator
privileges through the Advanced icon.
User management
User management provides the administrator with the ability
to create additional user accounts. These new accounts can
then be modified by the administrator to limit access to different
features.
SOS
Iridium GO! offers a programmable SOS button that can be
used to notify specified contacts or a commercial safety service
provider in the event of an emergency. You must properly
configure the SOS settings within the Iridium GO! application
or Advanced Features portal. Once configured, an SOS can be
initiated either from the Iridium GO! device by opening the SOS
cover and pressing the red SOS button or from the Iridium GO!
application by pressing the SOS icon when paired to the Iridium
GO! device.
Pressing the SOS button will only send an emergency
message with location while an SOS initiated from the
Iridium GO! application will also provide the option for two-
way voice communication with a designated contact.
SOS
button
29 30

USING THE IRIDIUM
MAIL AND WEB APP
Before you use this app ensure you have followed initial setup
instructions of the Iridium GO! application on page 17 first.
Initial setup
•OnceyouareconnectedtotheIridiumGo!viaWi-Fi,openIridium
Mail and Web app
•Enter Iridium Mail username and password, if you have not
signed up for Iridium Mail and Web account, you will need to
register for an Iridium email address via
iridium.com/mailandweb
•Onceyouhavecreatedanaccount,enteryourusernameand
password in the Registration page of the App. Click Save.
•IridiumMailandWebwilldisplayamessagethatRouterisnot
configured. Click OK on the message.
•MakesurethatyouareconnectedtotheIridiumGO!via
Wi-Fi. Enter the device default password. Click Save.
•GobacktoHomeScreenandyouarenowreadytoconnectto
Iridum network. See next page for connection instructions.
31 32

Each time you want to connect to the Internet you will need to
first select the ‘Connection’ icon in the Mail and Web app.
Connection
•Openthe‘Connection’icontoregisterontheIridiumnetwork.
•ClickCONNECTIONandcheckforconnectionstate.Tapontext
“Press here for connection state”.
•Ifyouarenotconnected,theconnectionstatuswilldisplay
“ConnectionisDOWN”.Taponthetext‘Taptoconnect’.Iridium
GO! device will dial the Internet Call Access Number. Once
connected, the page will display ‘Connection is UP’.
Remember to disconnect your session when not in use to avoid
excess charges.
Web browsing
To browse the web you will need to download Opera Mini for
Apple iOS or XWeb Satellite Web Browsing for Android devices.
See page 10 for download instructions.
Once you have successfully installed the correct web browsing
app and connected your session then you can access web
browsing by selecting the ‘Web’ icon from the Mail and Web app
main menu.
See page 31 for more information on using Web browsing apps.
Handy Hint: You can skip connecting via the Connection icon
by selecting ‘Web’ from main menu then select ‘Connect’
from top right corner. The pop up will appear to redirect you
to Web browsing app (Opera mini or FX Web browser). This
will establish a web connection only. To connect to email
connect via ‘Connection icon’ in main menu.
33 34

Disconnecting
From Iridium Go! App
simply click “Log out” on the home screen.
Disconnecting
From Iridium Mail and Web Go! App
Navigate to the main menu and select the ‘Connection’ icon. Tap
on the text ‘Connection is UP Tap to disconnect’.
From Opera Mini or XWeb Browser App
Exit application by selecting home button or close app from
Active Apps Tray
35 36

Mail continued..
•Theserverwillthenbegintoestablishaconnectionandsync
your emails.
•Oncethemessage‘Finishedwithmail’appears,clickdoneto
check your email.
Mail
To use Mail you need to register for an Iridium email address.
If you have not signed up for Iridium Email you will need to visit
iridium.com/mailandweb
•Fromthemainmenu,selectthe‘Mail’app
•EnteryourIridiumusernameandpassword
•SelecttheSend/Receiveorrefreshiconfrombottomofscreen
Handy Hint: Draftemailswhileofflinetosavedatausage.
Select Save to outbox to save. Then connect and send all
emails saved in your outbox.
37 38