Teltonika TWCT22 User manual

ALARM MONITORING & CONTROL SYSTEM
TWCT22
USER MANUAL 1.6
UAB TELTONIKA
Saltoniskiu str. 10C, LT-08105, Vilnius, Lithuania
Phone: [phone]
Fax: [phone]
[email protected]
www.teltonika.eu

2
Legal notice:
All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this
document in any form without the prior written permission of Teltonika is prohibited.
Other product and company names mentioned herein may be trademarks or trade names of their
respective owners. Copyright © 2012 UAB „Teltonika“.
Disclaimer:
The use of Alarm Monitoring and Control System TWCT22 is at sole discretion of the user. Teltonika
cannot be held responsible for any damages arising due to use of Alarm Monitoring and Control System
TWCT22. Therefore any liability claims would be discarded.

3
CONTENT
1 ATTENTION ........................................................................................................................................ 4
2 SAFETY INSTRUCTIONS.................................................................................................................. 4
2.1 DISCONNECTIONS FROM THE MAIN SUPPLY ................................................................... 5
3 INTRODUCTION ................................................................................................................................ 5
4 TECHNICAL SPECIFICATION ......................................................................................................... 5
5 MECHANICAL INTEGRATION........................................................................................................ 6
5.1 PACKAGE CONTENTS.............................................................................................................. 6
5.2 DIMENSIONS .............................................................................................................................. 6
5.3 FRONT PANEL............................................................................................................................ 7
6 CONNECTORS PIN-OUT ................................................................................................................... 8
6.1 CONNECTORS FRONT UP PIN-OUT....................................................................................... 8
6.2 CONNECTORS FRONT DOWN PIN-OUT ............................................................................... 9
6.3 SERIAL PORT (RS232 INTERFACE)........................................................................................ 9
6.4 SAMPLE ELECTRICAL CONNECTION ................................................................................ 10
7 INSTALLATION AND STARTING ................................................................................................. 11
7.1 INSTALLING A SIM CARD..................................................................................................... 11
7.2 DIP SWITCH SETTINGS .......................................................................................................... 12
7.3 CONNECTION TO PC .............................................................................................................. 12
7.3.1 PC Connections via RS232:................................................................................................ 12
7.3.2 PC Connections via GPRS:................................................................................................. 13
8 DATA CONFIGURATION................................................................................................................ 16
8.1 APPLICATION‘S LOGICAL ELEMENT................................................................................. 16
8.2 FUNCTIONS .............................................................................................................................. 16
8.3 LOGICS ...................................................................................................................................... 17
8.4 EVENTS ..................................................................................................................................... 18
8.4.1 Analog Event....................................................................................................................... 18
8.4.2 Digital Event ....................................................................................................................... 19
8.4.3 Message Event .................................................................................................................... 21
8.4.3.1 Special Markers............................................................................................................... 22
8.4.4 Timer Event......................................................................................................................... 23
8.5 ACTIONS ................................................................................................................................... 24
8.5.1 ROUT actions ..................................................................................................................... 24
8.5.2 Message............................................................................................................................... 25
8.6 USERS ........................................................................................................................................ 27
8.7 SETTINGS.................................................................................................................................. 28
8.8 STATUS...................................................................................................................................... 30
8.9 SYSTEM LOG............................................................................................................................ 31
8.10 TESTS......................................................................................................................................... 32
9 SUPPORT ........................................................................................................................................... 33

4
1ATTENTION
All wireless devices for data transferring are susceptible to
interference, which could affect performance
Only qualified personnel may install or repair this product
The device is not water-resistant. Keep it dry.
Do not mount or serve device during a thunderbolt.
2SAFETY INSTRUCTIONS
This section will provide guidelines on how to use TWCT22 device safely. The device in used in
restricted access location. We suggest you to adhere to following recommendations so as to avoid any
damage to person or property. You have to be familiar with the safety requirements before you start
using the device!
Installation and technical support of the device can be performed
only by a qualified personnel or a person who has enough
knowledge about this device and safety requirements.
All the associated (interconnected) equipment, PC and power
supply units (PSU) shell comply with requirements of standard
LST EN 60950-1. TWCT22 can be used for configurations on first
(Personal Computer) or second (Notebook) computer safety class.
To avoid mechanical damage of the device, it is recommended to transport the device packed in damage-
proof pack. While using the device, place it such that the LEDs are visible to the user. It’s because these
LEDs provide information about the working modes and conditions of the device.
Signal level of the TWCT22 depends on the environment in which it is working. If the device fails to
work properly only qualified personnel may repair this product. We recommend to disconnect the device
and forward it to repair centre or to the manufacturer.
Against short-circuit and earth fault shall by provided a two-pole short-circuit back-up protection device
in a building installation device. The disconnect device shell have contact separation of at least 3mm. The
disconnect device shall be installed near the equipment and shall be easily accessible.

5
2.1 DISCONNECTIONS FROM THE MAIN SUPPLY
The device is disconnected from the main supply in the following order: primarily peripheral devices are
disconnected and lastly the device. For example:
•In the AC main supply the relays circuit is disconnected by short-circuit back-up protection device
SF2, later the device and all sensors are disconnected by SF1 (figure 6.4.1).
•In the DC main supply the relays circuit is disconnected by SF2, later the device and all sensors
are disconnected by SF1 (figure 6.4.2).
•When PC is connected to the device, the computer is disconnected firstly and only later SF1
(figure 7.3.1).
3INTRODUCTION
TWCT22 is a compact alarm monitoring and remote control device for electronic equipments with
support of Short Messages (SMS), phone calls, e-mails and GPRS connections. The device is
configurable through internal WEB server interface via GSM network and RS232 interface. Multiple
users can interrogate TWCT22 or be notified on configurable events.
4TECHNICAL SPECIFICATION
•Supply 11-29V 500mA
•Power consumption max 7W
•Wireless modem:
oDual Band GSM 900/1800MHz
•4 digital inputs
oInput resistance 10kΩ
o“0” (false) 0 – 3Vdc
o“1” (true) 3 - 26Vdc
oConnector: terminal blocks
•2 analog inputs.
oVoltage mode
Input resistance 60kΩ
Voltage range: 0 – 10Vdc
oCurrent mode
Input resistance 480 +/-2%kΩ
Current range: 4-20mA
oResolution 10bit A/D converter
oConnectors: terminal blocks
•4 relay outputs
oRated load 240V 50Hz ~7A, 24V 10A
oTotal current 20A
oConnectors: terminal blocks
•Interfaces
oRS232
Speed: 115200 bauds
Format: 8 bits
Parity: none
Stop bits: 1

6
Flow control: hardware
Connector RJ45
oGSM GPRS
•Alarm message service via SMS, E-Mail
•Antenna MMCX connector
•Protocols HTTP and SMTP
•Possible configurations via internal WEB server interface
•Watchdog controller
•Operating temperature range from -20°C to +55°C
•Rel. humidity: 5…95% (non condensing)
•DIN Rail Mounting
•Safety
oLST EN 60950-1
oEMC
5MECHANICAL INTEGRATION
5.1 PACKAGE CONTENTS
1TWCT22;
2Serial cable PORT1 (one connector – female COM port, another – RJ45);
3GSM antenna (MMCX connector);
4The CD with Software and User’s Manual.
5.2 DIMENSIONS
The plastic case of TWCT22 is light and suitable for fitting with electronic equipments that can hook to
the DIN EN 50022.
When a place for TWCT22 is being planned, it should be considered that GSM antenna, which is supplied
in your package, should NOT be placed in metal case. If you plan to mount TWCT22 into a metal case,
please mount the antenna outside of the metal case. If cable length is not enough, contact our sales
department to order antennas with longer cables.
Figure 5.2.1
Figure 5.2.2

7
5.3 FRONT PANEL
ST – Power LED turns on when power is applied to TWCT22. It also shows the device’s working status:
•LED ON;
•LED blink low (0.2s ON, 0.6s OFF) – the device is registered in GSM network;
•LED blink high (0.4s ON, 0.4s OFF) – the device transmits data via GSM network.
ERR – Error LED turns on when the device has faulty working conditions.
RX – Indicate the receiving data to the device via serial port.
TX – Indicate the sending data from the device via serial port.
DIN – Indicate the digital input’s voltage “true” level.
ROUT – Indicate the relay output status.
RS232 – Standard serial communication port.
4 relay outputs state LED
Serial port connector
2 serial port
state LED
Device
state LED 4 digital inputs LED
Figure 5.3.1

8
6CONNECTORS PIN-OUT
6.1 CONNECTORS FRONT UP PIN-OUT
Figure 6.1.1
Table 6.1.1. Connector pin-out
Pin name Description
A IN 1 -
A IN 1 +
Analog input 1. Input voltage range is from 0 to 10Vdc in voltage mode or input
current range is 4-20mA in current mode.
A IN 1 -
A IN 1 +
Analog input 2. Input voltage range is from 0 to 10Vdc in voltage mode or input
current range is 4-20mA in current mode.
D IN 1 Digital input 1. This input is optically isolated by two different voltage levels:
0…3Vdc – false; 3…26Vdc – true.
D IN 2 Digital input 2. This input is optically isolated by two different voltage levels:
0…3Vdc – false; 3…26Vdc – true.
D IN 3 Digital input 3. This input is optically isolated by two different voltage levels:
0…3Vdc – false; 3…26Vdc – true.
D IN 4 Digital input 4. This input is optically isolated by two different voltage levels:
0…3Vdc – false; 3…26Vdc – true.
D IN - Digital input ground. It is separated from module ground (power supply,
analog input) because digital inputs are optically isolated.
11-29V +
11-29V -
Device supply. Voltage is 11- 29V ±10% 500mA. As switched power
regulator is used inside, the smaller the voltage, the bigger the current and
vice versa (power consumption remains about the same)
Figure 6.1.2

9
6.2 CONNECTORS FRONT DOWN PIN-OUT
Figure 6.2.1
Table 6.2.1. Connector pin-out
R1 NO 1st Relay normally open output.
R1 CO 1st Relay common output.
R1 NC 1st Relay normally closed output.
Rated load 240V 50Hz ~7A,
24V 10A
R2 NO 2nd Relay normally open output.
R2 CO 2nd Relay common output.
R2 NC 2nd Relay normally closed output.
Rated load 240V 50Hz ~7A,
24V 10A
R3 NO 3rd Relay normally open output.
R3 CO 3rd Relay common output.
R3 NC 3rd Relay normally closed output.
Rated load 240V 50Hz ~7A,
24V 10A
R4 NO 4th Relay normally open output.
R4 CO 4th Relay common output.
R4 NC 4th Relay normally closed output.
Rated load 240V 50Hz ~7A,
24V 10A
Figure 6.2.2
6.3 SERIAL PORT (RS232 INTERFACE)
Serial port is used for communication with internal WEB server. Internal WEB server allows editing
configured data. RS232 port is used just for configurations of TWCT22 and it is not able to communicate
with additional devices via RS232 port.

10
Serial port parameters:
•Interface format RS232C
•Logic levels (RS232C levels)
•Speed: 115200 bauds
•Format: 8 bits
•Parity: none
•Stop bits: 1 Figure 6.3.1. RJ45 connector
•Flow control: hardware
The communication connector is an eight way RJ45 PLUG style connector.
Table 6.3.1. RS232 Connector pin-out
RJ45 Pin number Description Direction
1 DSR Output
2 DCD Output
3 DTR Input
4 GND -
5 RXD Input
6 TXD Output
7 CTS Output
8 RTS Input
6.4 SAMPLE ELECTRICAL CONNECTION
Figure 6.4.1. Sample scheme

11
Figure 6.4.2. Sample scheme
7INSTALLATION AND STARTING
7.1 INSTALLING A SIM CARD
•Remove the cover with screwdriver (see the figure 7.1.1).
•Slide the SIM card holder toward its hinge to unlock it (see the
figure 7.1.2).
•Lift the SIM card holder.
•Remove your SIM card from the package (your SIM card might be
inserted already.)
•Insert the SIM card into the holder so that the notches align (see the
figure 7.1.3).
•Close the SIM card holder.
•Slide the SIM card holder away from its hinges to lock it (see the
figure 7.1.4).
Figure 7.1.2 Figure 7.1.3 Figure 7.1.4
Figure 7.1.1

12
7.2 DIP SWITCH SETTINGS
Dip switch should be set according the figure 5.2.1 for the normal working conditions.
Table 7.2.1
7.3 CONNECTION TO PC
There are two possible ways to PC connection for TWCT22 configurations, the first is single RS232
connection and the second one is via GPRS, both connections are done with TWCT.EXE program.
7.3.1 PC Connections via RS232:
1. Download TWCT.EXE from your CD on PC in whatever folder. Run TWCT.EXE program by
clicking on it.
2. Connect PCs serial port to the TWCT22 serial port cable PORT1/2 as shown below.
3. Select RS232 mode (see Fig. 7.3.2)
4. Select serial port number to which TWCT22 is connected.
5. Write to TCP/IP Port number “5000”.
6. Click the link http://localhost:5000 and Internet explorer window will run automatically. There
you will see TWCT22 application.
Switch
number
OFF ON
1 Serial port works in
the normal mode
Do not turn it
2 Normal working
conditions
Preset factory
parameters
3 Normal working
conditions
Reset GSM
module
4 “Watchdog” off “Watchdog” on
Figure 7.2.1

13
Figure 7.3.2 TWCT.EXE software in RS232 mode
7. You can find possible port to which is connected TWCT22 device by pressing the button
Autodetect and Internet explorer window will run automatically. If a window (see below) is appeared
that means that COM port is opened by another program.
Note: Do NOT run TWCT.EXE software one more time.
7.3.2 PC Connections via GPRS:
To make PC connections via GPRS you need run TWCT.EXE program, which already placed in your
PC. TWCT.EXE program is TWCT22 system ancillary part that is connecting the TWCT22 device to the
local computer Web Browser through Bridge Connection. This allows to control the device at the
distance and to supervise its status. The computer must have externally accessible IP address and opened
port number that TWCT22 device could connect to.
The sample of the connection:
1. Through local connection, TWCT22 device is configured
to accept Short Messages requesting Bridge Connection
from one of user's phone number. To do this, after
TWCT22 connections via RS232 with TWCT.EXE, from
Settings select the Allowed User (see Figure 7.3.3). Then
close the TWCT.EXE program.
Figure 7.3.3

14
2. Run TWCT.EXE program. Short Message with text “CONNECT x.x.x.x.:PortNo” is sent to
TWCT22 device's phone number. Here x.x.x.x. – external IP address of the computer and
PortNo – port number. TWCT22 will try to connect to specified IP address and port number
once.
Figure 7.3.4 TWCT22 configuration menu
Figure 7.3.5 TWCT.EXE software in TCP mode

15
PROBLEMS
If requested port number for Bridge Connection is used by another program, the
TWCT.EXE program will quit working with following message.
In this case it’s necessary to change port number settings
If TWCT22 is not able to connect to TWCT.EXE program, there could be several reasons:
1. External connection is blocked by the local computer or remote firewall. It must be unblocked for
TWCT.EXE to work properly.
2. Selected port number blocked by GSM card supplier's firewall. In this case it is advisable to use
the port 80 because it’s not usually blocked. Note: If You have Skype program running it should
be closed before doing following. In the TWCT.EXE settings window change the local
computer’s port number for Bridge Connection to 80 and click the button “Start”. Now you can
run Skype program again. Skype program uses port 80 only if it’s free. If you want to avoid Skype
using port 80 change it' behavior in Skype “Connections” tab.
3. TWCT22 GSM card supplier doesn’t provide network service through GPRS.
4. There is no GPRS connection.
5. Wrong TWCT22 GPRS settings (APN, USER, PASSWORD) – usually APN.
6. IP address of your computer is not permanent (dynamic). It can change each time you are
connecting to network and may be different from when you configured TWCT.EXE.
7. Local computer doesn’t have external IP address and port number. In this case usually IP address
starts with 192 or 172 or 10. It happens when your computer belongs to network with NAT
(network address translation) functionality. Ask your network administrator for getting your
external IP address and port number that would be redirected to your computer.
8. Entered Short Message text doesn‘t correspond to one generate by the TWCT.EXE.

16
8DATA CONFIGURATION
Data configuration is executed by the internal WEB server application. You need to connect TWCT22
to PC and the server program should be run.
8.1 APPLICATION‘S LOGICAL ELEMENT
Figure 8.1.1
8.2 FUNCTIONS
TWCT22 is a monitoring and control device for remote objects. Remote commands are described by
three definitions: logic (the relationship between elements), event (an occurrence detected by the device)
and action (a state or process that is controlled by the device). Events are following occurrences: four
digital inputs, two analog inputs, two types of receiving messages (SMS, call). Actions are those possible
processes: relay state controlling (on, off, toggle) and sending message (SMS, email, call).
User is authorized person which is allowed to use the device via messages. Users can be jointed into the
group.
The device is configurable through internal WEB server interface via GSM network and RS232 interface.
System log is the register of the device’s status important occurrences.
System log
WEB server
Actions
RELAY
RS232
GSM connection
Users,
users groups
4
IN
2
AIN
Logics
Events

17
8.3 LOGICS
Logics link functional elements (N events and M actions) by means of logical function. M actions are
executed when either all or one of N events are presented. The execution of function is completed even if
the power was lost.
In Picture 1. you can see the example. It shows relationship between Events and Actions. It means that
after call, TWCT22 set light to ROUT 2 and send SMS to users or groups of users. This depends on
configuration in menu Actions and Users.
←It is the name of logic and does ot have any effect on
operation of logic. It's just for easy identification in case you
have more than one action. You are free to give any
name
using text, numbers, special characters.
←Select the type: OR – an action that is produced when one
or more events are present, AND – a logical operation that
only evaluates as true if all of the events being compared also
evaluate as true.
←You can create events in menu Events. Choose event
name. If you want to choose several events, click items
together with key „ctrl“.
←You can create actions in menu Action. In this area choose
action name. If you want to choose several actions, click item
together with key „ctrl“.
←To the effect that all configurations would be performed,
press button SUBMIT.
Picture 8.3.1.

18
Table 8.3.1 Parameter descriptions
Parameter Description Values
Logic name It’s the name of logic and does not
have any effect on operation of logic.
It’s just for easy identification in case
you have more than one logic.
Text, numbers, special
characters.
Function Select the type: OR - an action that is
produced when one or more events are
present, AND - a logical operation that
only evaluates as true if all of the
events being compared also evaluate
as true.
AND, OR
Events Choose event name. If you want to
choose several events, click items
together with key “ctrl”.
Actions Choose action name. If you want to
choose several actions, click items
together with key “ctrl”.
8.4 EVENTS
One of the main function elements of TWCT22 is to alert you whenever digital/analog inputs to the
TWCT22cross their predefined value. Events define conditions of the digital inputs (DIN), analog inputs
(AIN), received messages, time events and errors.
8.4.1 Analog Event
- Press button . Then you will see the new item “no name” (picture 8.4.1). Click it
and configure parameters.
←Letter Ain column State
shows, that event is active.
Picture 8.4.1

19
←
The name of events does not have any role in
execution of the event. It's just used as identification,
so you are free to give any name. You are able to use
text, numbers, special characters.
←Select the digital type from the list: Analog UP,
Analog DOWN, Analog HIGH, Analog LOW.
←Choose digital input number (1 or 2) .
←The time interval after which the event will be sent
to the logic function if the event condition
s still exist.
Noise cancellation. When TYPE is Analog HIHG or
Analog DOWN it is not necessary to fill SETUP TIME.
←The time interval after which the event will be sent
back for next operation.
←Select the level of the triger: 0 – 10 V or 0 –
20
mA.
←Select the level of the triger: 0 – 20 mA.
←To the effect that all configurations would be
performed, press button SUBMIT.
Picture 8.4.2
- If you want to delete any analog event, mark event's checkbox and press DELETE.
8.4.2 Digital Event
- Press button . Then you will see the new item “no name” (picture 8.4.3). Click it
and configure parameters.

20
Picture 8.4.3
←
The name of events does not have any role in
execution of the event. It's just used as identification, so
you are free to give any name. You are able to use text,
numbers, special characters.
←Select the digital type from the list:
Digital UP,
Digital DOWN, Digital HIGH, Digital LOW. Noise
cancellation.
←Choose digital input number from 1 to 4.
←The time interval after which the event will be sent to
the logic function if the event conditions still exist.
When TYPE is Digital HIGH or Digital DOWN it is not
necessary to fill ACTIVATION SETUP TIME.
←The time interval after which the event will be sent
back for next operation.
To the effect that all configurations would be performed,
press button SUBMIT.
- If you want to delete any digital event, mark event's checkbox and press DELETE.