TensCare FORM User manual

Quickstart Guide
Apply electrode to the body
Aplique el electrodo en el cuerpo
Appliquer l’électrode sur le corps
Elektrode am Körper anlegen
Applicare l’elettrodo sul corpo
Select electrode for the targeted muscle
Seleccione el electrodo para el
músculo objetivo
Sélectionner l’électrode correspondant au
muscle ciblé
Elektrode für den Zielmuskel auswählen
Selezionare l’elettrodo per il muscolo mirato
Apply hydrogels to the rear of the electrode
Aplicar los hidrogeles en la parte posterior
del electrodo
Appliquer les hydrogels à l’arrière de
l’électrode
Aufbringen von Hydrogelen auf der
Rückseite der Elektrode
Applicare idrogel sul retro dell’elettrodo

Connect the stimulator
Conecte el estimulador
Connecter le stimulateur
Anschließen des Stimulators
Collegare lo stimolatore
Turn on the stimulator
Enciende el estimulador
Allumez le stimulateur
Schalten Sie den Stimulator ein
Accendi lo stimolatore
Rotate stimulator dial to adjust intensity
Gire el dial del estimulador para ajustar la
intensidad
Tournez le cadran du stimulateur pour
régler l’intensité
Drehen Sie den Regler des Stimulators, um
die Intensität einzustellen
Ruotare il quadrante dello stimolatore per
regolare l’intensità

4
Contents
1. Introduction 5
2. Contents 5
3. Safety Guidelines 6
4. Using FORM 8
5. Charging Form 11
6. Hydrogels 12
7. Electrode Placement Guidelines 12
8. Troubleshooting 16
9. Accessories 18
10. Warranty 18
11. Disposal 20
12. TechnicalSpecication 21

5
1.
2.
3.
4.
5.
6.
7.
8.
9.
1. Introduction
Form is an innovative electrical muscle stimulator used to target muscles for local and whole-
body muscle recovery. The stimulator delivers small electrical impulses via smart, body-worn
electrodes, designed to optimise muscle coverage, motor point activation and elicit small
muscle contractions. This type of ‘active recovery’ helps the muscle recovery process without
causing cardiovascular fatigue. Enhance your recovery routine and return to activity faster
with Form.
2. Contents
1 x Form stimulator
1 x Small smart electrode
1 x Large smart electrode
1 x Charging cradle
1 x USB cable
1 x Pack of small hydrogel pads
1 x Pack of large hydrogel pads
1 x Travel case
1 x User manual

6
3. Safety Guidelines
Contraindications
• Do not use if you have a heart
pacemaker, (or if you have a heart
rhythm problem) or with any
electronic medical devices. Using this
unit with electronic medical devices
may cause erroneous operation of
the device. Electrical stimulation in the
direct vicinity of an implanted device
may affect some models.
• Donotuseduringtherstthree
months of pregnancy. It is not known
whether EMS may affect foetal
development.
• Do not use on the abdomen in the
later stages of pregnancy. Stop
using immediately if you experience
unexpected contractions.
Warnings
• Do not use when driving, operating
machinery, or similar actions needing
muscular control. Loose electrode
pads or sudden changes in contact
may cause brief involuntary muscle
movements.
• Do not use or consult with your
clinician before use if you have, in
the area being treated: active or
suspected cancer or undiagnosed
pain with a history of cancer.
Stimulation directly through a
conrmedorsuspectedmalignancy
should be avoided as it may stimulate
growth and promote spread of
cancer cells.
• Do not use simultaneously with
high frequency hospital diagnostic/
therapeutic equipment. Doing so
may result in burns at the site of the
electrodes and possible damage to
device.
• Do not use in close proximity (e.g.,
1 m) to a shortwave or microwave,
TV’Sandhi-speakers,asthismay
produce instability in the stimulator
output may affect the correct
operation of this unit. If it appears to
behave unusually, move it away from
these devices.
• Do not apply near the thorax because
the introduction of electrical current
may increase the risk of cardiac
brillation.

7
• Stimulation should not be applied
across or through the head, directly
on the eyes, covering the mouth or on
the front of the neck (especially the
carotid sinus).
• Stop using the device and consult
a health care professional if you
experience any adverse reactions
from the device.
Cautions
• Caution should be used if you have a
bleeding disorder as stimulation may
increasebloodowtothestimulated
region.
• Caution should be used if you have
suspected or diagnosed epilepsy
as electrical stimulation may affect
seizure threshold.
• Caution should be used following
recent surgical procedures.
Stimulation may disrupt the healing
process.
• Do not permit use by children unable
to understand the instructions or
persons with cognitive disabilities, i.e.,
Alzheimer’s disease or dementia.
• Caution should be observed when
using Form at high strength settings.
Prolonged use at high settings
may cause muscle injury or tissue
inammation.Formcandeliver
outputs in excess of 10 mA (RMS) or 10
V averaged over any period of 1 sec.
This is indicated by the yellow LED light
on bottom of the stimulator.
• Maintenance and all repairs should
only be carried out by an authorized
agency. The manufacturer will not
be held responsible for the results
of maintenance or repairs by
unauthorized persons.
• Do not immerse your device in water
or place it close to excessive heat or
humidity as this may cause it to cease
to operate correctly.
• Temperature & Relative Humidity of
storage: -25°C to +70°C, up to 93% R.H.
Temperature & Relative Humidity of
transportation: -25°C to +70°C, up to
93% R.H.
• There are no serviceable user
parts. Do not attempt to open or
modify the unit. This may affect the
safe operation of the unit and will
invalidate the warranty.

8
Note: There are no known side effects
and long-term use is not considered
harmful. However, the device works your
muscles and unaccustomed amounts of
exercise may produce muscle ache. If this
happens, simply reduce the strength of the
machine or allow your muscles time to rest
until the aching disappears.
4. Using Form Controls and Interface
Power
To turn the stimulator on, press and hold the
control button for 1 second.
To turn the stimulator off, press and hold the
control button for 3 seconds.
Increase / Decrease
The stimulation intensity can be increased
or decreased by rotating the stimulator dial.
Rotate clockwise to increase the intensity
and anti-clockwise to decrease the
intensity. The selected intensity is displayed
on the circular display.
Treatment Time
Once the chosen intensity has been
selected, the remaining treatment time will
Circular Display
Stimulator

9
be indicated on the display after 5 seconds.
Note each session is 20 minutes long. The
stimulator will automatically switch off at
the end of the session.
Lock / Unlock
To prevent accidental changes of intensity,
the stimulator can be locked. Double press
the control button to lock and unlock the
stimulator. This will be indicated on the
displaybytwoashes.
Check Battery Level
Triple press the control button to display the
battery level. Battery level will be shown for
5 seconds before returning to the session
treatment time.
Preparing For a Session
For best results, a Form muscle recovery
session should be completed within two
hoursofnishingphysicalexercise.
Select the correct smart electrode for the
targeted muscle (see electrode placement
guide).
Wipe clean and dry the targeted area of
the body.
Remove the hydrogels from their foil bag.
1. Remove the black liner labelled 1 from one
of the hydrogels.
2. Apply to the rear of the electrodes.
3. Remove the clear liner labelled 2 from
the electrodes. Be careful to ensure the
hydrogels remain stuck to the electrode.
Note: It is important the liners are
removed in this order. Ensure to keep
one of the liners to re-apply onto the gel
once your session is complete.
4. Place the electrode on the selected
muscle (see electrode placement guide).
Connect the stimulator to the electrode pad
viathemagneticxingpoint.
12
34

10
Thereare45levelsofintensity.Onrstuse,
we recommend increasing the intensity
slowly. The aim is to produce small, visible
muscle contractions.
Note: The intensity cannot be
increased until it is connected to the
electrode.
3) Once the intensity has been selected,
after 5 seconds the display will indicate the
20 minute remaining session time.
4) It may be necessary to increase the
intensity during a session as your body
becomes accustomed to the stimulation.
Note: If there is a connection error
during the session, the display will
ash5times,thesessionwillpause,andthe
intensity will revert to zero. This could be due
to either:
• The stimulator has been disconnected
from the electrode
• The electrode is not making a good
connection with the body
Ensure the stimulator and electrode are
connected and applied correctly to the
body. Once reconnected the stimulator will
remember the remaining treatment time.
The intensity will need to be increased.
Note: The stimulator must be
connected to the electrode in the
correct orientation. If you feel magnetic
resistance, rotate the stimulator 180° and try
connecting again.
Warning: Ensure the stimulator is
switched off before connecting to, or
removing from the electrodes.
We recommend competing a Form
recovery session in a comfortable resting
position, ideally seated or lying down.
Completing A Session
1) Press the control button for one second to
switch the stimulator on.
The smart electrode will now automatically
conguretheprogrammeoutputsettings.
2) Increase the intensity by rotating the
stimulator dial in a clockwise direction.

11
After A Session
At the end of the 20-minute session, the
stimulator will automatically switch off. We
recommend one Form recovery session
per each muscle group after exercise.
Complete a new session on the next
targeted muscle.
1. Disconnect the stimulator from the
electrode.
2. Remove the smart electrode and
attached hydrogel from the body, ensuring
the hydrogel remains applied to the rear of
the electrode.
3. Apply to the next targeted muscle.
4. Once you have completed all required
muscle groups, disconnect the stimulator
and remove the smart electrode as before.
5. Re-apply the clear plastic liner onto the
hydrogels and store the electrodes and the
stimulator in the travel case. Proper storage
between uses will help maximise the life of
the gel.
5. Charging Form
When the stimulator battery level reduces
below 20%, the display will start to pulse
slowly. Once it is less than 10% the display
willashquickly.
Charge the stimulator using the provided
charging cradle and micro-USB cable.
As with the electrodes, the stimulator will
magnetically connect to the cradle. Ensure
the stimulator is in the correct orientation to
allow the magnets to attract.
The stimulator is fully charged once the
display shows a complete full circle.
Note: Battery should take 60 minutes
to charge. The battery life will last
approximately 22 hours in normal use at
50% intensity.
Ensure the stimulator is fully charged before
rstuse.

12
Battery Warnings
Do not expose to temperatures above
60 ° C (140F).
Do not put, store or leave near heat sources,
in direct sunlight, in a high temperature
location, in a pressurized container or in a
microwave oven.
Do not immerse in water and do not apply
to wet skin.
If battery leakage occurs and comes
in contact with the skin or eyes, wash
thoroughly with lots of water and
immediately seek medical attention.
Disposal: Always dispose of batteries and
device responsibly according to local
government guidelines. Do not throw
batteriesontoare.Riskofexplosion.
6. Hydrogels
The hydrogels are reusable and should
provide 10-20 applications per gel. However,
this will vary depending on the user’s skin
condition and how the hydrogels are stored
between use. Try to limit the amount of time
the gels are exposed to the air.
Replace the hydrogels when they lose their
stickiness. Poor connection to the body may
cause ineffective treatment, discomfort and
skin irritation.
The hydrogels supplied are for single
patient use. The adhesive is a peelable
hydrogel (water based).
The shelf life of an unopened packet of
hydrogels is 3 years. This can be affected
by very high temperatures or very low
humidity.
Caution: Do not ignore any allergic
reaction to the hydrogels: If a skin
irritation develops, stop using the device, as
this type of hydrogel may not be suitable
for you.
7. Electrode
Placement Guidelines
The Form electrodes have been designed
to maximise muscle coverage and motor
point activation.
There are two different sized smart
electrodes provided in the kit. These are to
be used on different sized muscle groups,
with the small electrode on small muscles

13
your sense of balance. The effects of
stimulation on the brain are unknown.
• Do not use electrodes across the
chest. Very strong stimulation
across the chest may cause an
extra heartbeat and/or rhythm
disturbances to your heart, which
could be lethal.
Biceps
Triceps
and large electrodes on large muscle
groups. The smart electrodes automatically
conguretheprogrammesettingsto
optimise the EMS parameters for the chosen
muscle.
To optimise stimulation effectiveness and
safety, we recommend using the following
guidelines for electrode placement.
Electrode Cautions
Do not place electrodes:
• On skin, which does not have normal
sensation. If the skin is numb, too
great a strength may be used, which
couldresultinskininammation.
• On broken skin. The electrode pads
could encourage infection.
• On the front of the neck. This could
cause the airway to close, causing
breathing problems. May cause
sudden drop in blood pressure
(vasovagal response).
• Over the eyes. May affect eyesight or
cause headaches.
• Across the front of the head. Effect
on patients who have had strokes
or seizures is not known. May affect
1. 2.
1. 2.

14
Forearms
Traps
Calves
Pectorals
Deltoids
Lats
1. 2.
1. 2.
1. 2.
1. 2.

15
Abdominals
Glutes
Quadriceps
Hamstrings
Adductors
1. 2.

16
8. Troubleshooting
If Form is not working properly, please check the following:
Problem Possible causes Solution
The display will not
turn on
Flat battery Charge battery.
Damaged stimulator Contact supplier.
Stimulator will not
connect to the electrode
Stimulator is in the
wrong orientation
Rotate the stimulator so the shapes on
the bottom of the stimulator and top of
the electrode align. This should allow the
magnets in the stimulator and electrode
to attract. See section 4.
Stimulator will not
connect to the charging
cradle
Stimulator is in the
wrong orientation
Rotate the stimulator so the shapes on
the bottom of the stimulator and top of
the cradle align. This should allow the
magnets in the stimulator and charging
cradle to attract.
Electrode won’t stick to
the body
Hydrogel pads are
old and have lost
their adhesion
Purchase replacement hydrogel pads
Incorrect electrode
placement
Place electrodes as per the electrode
placement guide
Unusually low or
inconsistent sensation
Hydrogel pads are
old and have lost
their adhesion
Purchase replacement hydrogel pads

17
Displayisashing Low battery Increase the intensity until you feel a
strong but comfortable sensation.
Connection error
between stimulator
and electrode.
Disconnect & reconnect the stimulator
and increase intensity
Connection error
between electrode
and body.
Ensure the electrode and hydrogels are
applied effectively to the body. Replace
hydrogel pads if necessary.
Cannot change intensity
settings / rotating dial
does not work
Stimulator is locked Unlock the stimulator by double-pressing
the control button.
No sensation Intensity is not strong
enough
Increase intensity
Incorrect connection
between electrode,
stimulator and body
Ensure the electrode is effectively
attached to the body. Ensure connection
between stimulator and electrode.
If electrodes will not easily adhere to the
body for a full session you may be using
old hydrogels pads and need to purchase
replacements.
If the above review has failed to resolve your problem, or to report unexpected operation or
events, or to provide feedback call TensCare or your local dealer (address on back cover) for
advice.

18
10. Warranty
This warranty refers to the stimulator and
smart electrodes only. It does not cover
hydrogels, charging cradle, cable or travel
case.
PRODUCT WARRANTY INFORMATION
This product is warranted to be free from
manufacturing defects for 1 year from date
of purchase.
This warranty is void if the product is
modiedoraltered,issubjecttomisuse
or abuse; damaged in transit; lack of
responsible care; is dropped; if the unit has
been immersed in water; if damage occurs
by reason of failure to follow the written
instructions for use booklet enclosed; or
if product repairs are carried out without
authority from TensCare Ltd.
We will repair, or at our option replace free
of charge, any parts necessary to correct
material or workmanship, or replace the
entire unit and return to you during the
period of the warranty. Otherwise, we will
quote for any repair which will be carried
out on acceptance of our quotation. The
benetsconferredbythiswarrantyarein
addition to all other rights and remedies in
9. Accessories
Replacement hydrogels are available from
your supplier or distributor (see back cover
for contact details), by mail order from
TensCare, by telephone using a credit or
debit card, or through the TensCare website.
The following replacement parts may be
ordered from TensCare at www.tenscare.
co.uk or [phone].
E-FORM-S Pack of 3 pairs of small
Form hydrogels
E-FORM-L Pack of 3 pairs of large
Form hydrogels
E-FSE-S Replacement smart
electrode (small)
E-FSE-L Replacement large smart
electrode (large)
X-FORM-CR Form charging cradle and
micro-USB cable

19
respect of the product, which the consumer
has under the Consumer Protection Act 1987.
Our goods come with guarantees that
cannot be excluded under the UK consumer
Law. You are entitled to have the goods
repaired or replaced if the goods fail to be
of acceptable quality.
If necessary, we will provide circuit
diagrams, component part lists or other
information that will assist authorized
service personnel to repair the device.
Before sending in your unit for service,
please make sure you have reviewed the
troubleshooting section, read the manual
fully and followed all the instructions.
Returning your unit for service
Please ensure all relevant details are
completed and your purchase receipt is
included before sending your unit in for
service.
• Name:
• Address:
• Postcode:
• Telephone:
• Email:
• Model:
• Date of purchase:
• Attach proof of purchase
• Retailers name:
• Retailers address:
• Retailers postcode:
• Brief description of problem you are
experiencing:
For hygiene reasons, please do not include
used hydrogels. Send only the Form
stimulator unit, smart electrodes and
charging cradle.
Returns should be sent to:
TensCare Ltd
9 Blenheim Road,
Epsom, Surrey
KT19 9BE, UK
Should you require any further information
please do not hesitate to contact us by
calling our number: [phone].
WARRANTY IS VOID UNLESS THE ABOVE
INFORMATION IS COMPLETED AND CORRECT.

20
11. Disposal
One of the provisions of the European
Directive 2012/19/EU is that anything
electrical or electronic should not be
treated as domestic waste and simply
thrown away. To remind you of this Directive
all affected products are now being marked
with a crossed-out wheelie bin symbol, as
depicted below.
To comply with the Directive, you can
return your old electro-therapy unit to
us for disposal. Simply print a postage
paid PACKETPOST RETURNS label from our
website www.tenscare.co.uk, attach this
to an envelope or padded bag with the
unit enclosed, and post it back to us. Upon
receipt, we will process your old device
for components recovery and recycling
to help conserve the world’s resources
and minimise adverse effects on the
environment.