Thermador SGS Series User manual

Quick Reference
GUIDE
IMPORTANT: This reference guide is not a substitute for the Use & Care manual. Read and consult the appliance
Use & Care manual for important safety messages and additional information regarding the use of your new appliance.
General Tips
Cookware Recommendations
Pan bottom diameter
• The ame should be the same size as the bottom of the pan or smaller.
• Do not use small pans with high ame settings as the ames can lick up the sides of the pan.
• Oversize pans that span two burners are placed front to back, not side to side.
• For best cooking results, large pans should not extend over the sides of the grates.
Use balanced pans
• Balance is important for stability and even cooking.
• Pans must sit level on the cooktop grate without rocking or wobbling.
• Center pan over burner.
Use a lid that ts properly
• A well-tting lid helps shorten the cooking time.
• For best cooking results, always use a lid when boiling water.
Surface Type of Cleaning How to Clean
Burner Grates Frequent Cleaning Wash with dish soap and hot water. Use a plastic mesh pad.
Stubborn Stains Mild abrasive cleaners such as Bon Ami®or Soft Scrub®with a plastic mesh pad.
Burner Caps Food Splatters Clean the food-soiled area with ammonia or a spray cleaner such as Fantastic®or
Formula 409®.
Stubborn Stains Mild abrasive cleaners such as Bon Ami®or Soft Scrub®with a plastic mesh pad.
Burner Base Frequent Cleaning Wash with dish soap and hot water. Use a plastic mesh pad.
Igniters Frequent Cleaning Carefully wipe with cotton swab dampened with water, ammonia, or liquid spray
cleaner.
Stainless Maintop Frequent Cleaning Wash with dish soap and hot water, Fantastic®, or Formula 409®.
Stubborn Stains Mild abrasive cleaners such as Kleen King Stainless Steel Liquid Cleaner®,
Cameo Aluminum and Stainless Steel Cleaner®, or Bon Ami®.
Hard Water Spots Household white vinegar on a paper towel.
Heat Discoloration Bar Keepers Friend®.
Polishing Stainless Steel Magic® to protect the nish from staining and pitting.
Glass Panel (SGSP and
SGSXP models)
Frequent Cleaning When cool, wash with hot, soapy water and wipe dry with paper towel.
Clean immediately after cooking.
Thermador Appliqué
(SGS and SGSX models)
Frequent Cleaning When cool, wash with hot, soapy water and wipe dry with paper towel.
Clean immediately after cooking.
Gas Cooktops SGS, SGSX, SGSP, SGSXP
Cleaning Guidelines
9

Standard Burner Cooking
The table lists the optimal heating setting for various dishes. The temperature and cooking time depend on the amount, composition
and temperature of the food. Setting ranges are indicated for this reason. Try using the lower values at rst. Heat can be increased
during cooking.
Food Burner Heat Level
Start Cooking
(boil, melt, brown, fry, etc.)
Heat Level
Continue Cooking
(simmer, braise, poach, hold, etc.)
Beverages
Mulled Cider Large High Medium Low
Hot Chocolate Large Medium High Low
Tea Small High Low
Breads
French Toast Large Medium Medium- Medium Low
Pancakes Large Medium Medium- Medium Low
Cereals
Beans Large High Medium- Medium Low
Cornmeal/Polenta Medium High Medium- Medium Low
Grits Medium High Medium- Medium Low
Oatmeal Medium High Medium- Medium Low
Deep Frying
French Fries, Donuts Large Medium High Medium High
Desserts
Pie Filling, Fruit Compote Small Medium Low Medium- Medium Low
Poached Fruit Large High- Medium High Medium- Medium Low
Eggs
Fried Large Medium High Medium Low
Scrambled Large Medium High Medium Low- Low
Meat, Fish, Poultry
Bacon, Sausage Patties Large Medium High Medium- Medium Low
Braising Large Medium High Low
Shallow Frying Large Medium Medium- Medium Low
Pan Frying Large Medium High Medium
Simmering Large High Medium Low
Pasta
All types Large High High
Rice
White Rice, Brown Rice Medium High Low
Sauces
Tomato Sauce Large High Low
Cream Sauce Large Medium Low
Butter Sauce Small Medium Low
Soups and Stocks
Cream Soup Medium Medium Low
Broth Soup Medium High Low
Stock Medium High Low
Vegetables
Fresh, Frozen Medium High Medium

ExtraLow Burner Cooking (SGSX and SGSXP Models only)
The Center and Left Front burners are enhanced with the ExtraLow (XLO) feature. When the control knob is set within one of the ve
XLO settings, the ame cycles ON and OFF automatically. This cycling is normal and allows you to reduce the heat even further than
the Low setting. XLO allows you to simmer, poach, melt or hold cooked food without scorching or burning.
Food Burner Heat Level
Start Cooking
(boil, melt, brown, fry, etc.)
Heat Level
Continue Cooking
(simmer, braise, poach, hold, etc.)
Beverages
Mulled Cider Center High XLO 4
Hot Chocolate Left Front Medium High XLO 3
Tea Left Front High XLO 2
Cereals
Beans Center High XLO 2
Grits Left Front High XLO 3
Oatmeal Center High XLO 3
Desserts
Chocolate Left Front XLO 2 XLO 2
Poached Fruit Center High XLO 3
Eggs
Poached Center High XLO 5
Scrambled Center XLO 5 XLO 5
Frittata Center Medium High- Medium XLO 5
Meat, Fish, Poultry
Braising: Beef, Pork, Lamb Center Slow Cook- XLO 4 XLO 4
Braising: Chicken Center Slow Cook- XLO 3 XLO 3
Poaching: Fish & Poultry Center High XLO 3
Rice
White Rice Left Front High XLO 4
Brown Rice Left Front High XLO 3
Risotto Center Medium High- Medium XLO 5
Sauces
Tomato Sauce Center High XLO 2
Cream Sauce Left Front Medium XLO 2
Butter Sauce Left Front XLO 1 XLO 1
Soups and Stocks
Soup Left Front High- Medium XLO 1
Stock Left Front High XLO 5
Vegetables
Fresh, Frozen Left Front High XLO 5
Casseroles Center Medium High- Medium Heat/Simmer- XLO 2
Extra Low (XLO) Setting Locations
AXLO 5 (highest heating level)
BXLO 4
CXLO 3
DXLO 2
EXLO 1 (lowest heating level)
E
D
A
B
C

Problem Possible Cause Suggested Solution
Burners continue
to click when rst
plugged in
Incorrect house wiring Call electrician. Do not use cooktop.
Surface burners
do not light
Gas is turned off Make sure the gas shut-off valve is in the ON position, and the gas supply to
the house is not shut off.
Unit is not hooked up to gas
supply
Call Gas Company.
Plug is not completely
inserted in outlet
Check the power supply. It should be grounded with the correct polarity.
Make sure the unit is fully plugged into the outlet.
Circuit breaker is tripped Check circuit breaker and reset if necessary.
Check or replace fuse.
Burner ports are clogged With the cooktop turned off, remove burner caps and use a thin wire or
straightened paper clip to unclog.
Misaligned burner cap Make sure the burner caps are properly positioned on the burner base.
Igniter may be wet,
damaged, or dirty
Check to be sure the igniter is dry. If not, allow to air dry before using.
Check for burned-on food or grease. See Cleaning Guidelines for cleaning
recommendations. Burner will not light if igniter is wet, damaged, or dirty.
Clicking noise-
continuous or
intermittently
Misaligned burner cap Make sure the burner caps are properly positioned on the burner base.
Igniter may be wet,
damaged, or dirty
Check to be sure the igniter is dry. If not, allow to air dry before using.
Check for burned-on food or grease. See Cleaning Guidelines for cleaning
recommendations. Burner will not light if igniter is wet, damaged, or dirty.
Incorrect housing wiring Call Electrician.
Uneven
or too high ame
Burner ports are clogged With the cooktop turned off, remove burner caps and use a thin wire or
straightened paper clip to unclog.
Burner may have moisture
present
Turn off burner. Cool and dry burner caps and burner base thoroughly.
Burner cap not replaced
correctly
Make sure the burner caps are properly positioned on the burner base.
LP Customer- installation and
conversion not done properly
Refer to installer of cooktop or call service.
LP Customer- using Cook ‘n
Vent (downdraft ventilation)
Flame is pulled to back by downdraft. This is a natural occurrence.
Rubber feet from
grate come off
May have been removed by
cleaning
Do not use a grate if the rubber feet are missing or damaged. Replace feet.
For replacement call, 1-800-735-4328. Have model number available.
Troubleshooting
If you encounter a problem, it often will merely be something minor. Before calling customer service, consult this troubleshooting
guide. Refer to the Use and Care manual for additional information.
Customer Service
Please check the troubleshooting pages in this guide before calling Customer Service. Commonly asked questions are addressed
there and may resolve your issue the fastest. In the event you still need to contact Customer Service, there is some information you
can have ready to speed up the process: 1) model & serial number 2) date of purchase. Product Rating Label shows model and serial
number. Consult your Use and Care Manual for the specic label location.
To contact Customer Service:
US: 800-735-4328
Web: www.thermador.com/support
Parts & Accessories: www.thermador-eshop.com 9001258896 • 08/17