Thermo Scientific Phenom XL G2 Desktop SEM User manual

USER MANUAL MICROSCOPE – Phenom XL G2 Desktop SEM
Phenom XL G2 Desktop SEM
The versatile desktop SEM that automates quality control
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Contents
Things You Must Know ...................................6
1. Introduction...........................................8
1.1 Unpacking the Phenom XL components ....................8
1.2 Packaging contents ...................................9
2. System overview .....................................10
3. Installing the Phenom XL ...............................12
3.1 Requirements for positioning the Phenom XL
Desktop SEM components.............................12
3.2 Connecting the Phenom XL Desktop SEM .................13
3.3 Activating the system .................................15
3.3.1 Turning on the Phenom XL Desktop SEM ..............15
3.3.2 Turning on the Workstation PC and flat panel monitor .....15
3.4 Removing transportation brackets .....................15
4. Using the Phenom XL Desktop SEM......................17
4.1 Waking up the Phenom XL Desktop SEM ..................17
4.2 Preparing samples ...................................17
4.2.1 Samples that cannot be prepared in colloidal graphite
or silver paint ........................................18
4.2.2 Particle samples .................................19
4.2.3 Polymers.......................................19
4.2.4 Metals.........................................19
4.2.5 Biological samples ...............................20
4.2.6 Heavy metal coating ..............................20
4.3 Loading samples ....................................20
4.4 Operating ..........................................22

4.4.1 Optical Navigation Camera view. . . . . . . . . . . . . . . . . . . . . .22
4.4.2 Main SEM view ..................................23
4.4.2.1 Settings page ..................................24
4.4.2.2 Live Databar...................................25
4.4.2.3 System Settings ................................26
4.4.3 Gallery ........................................27
4.4.4 3DRR application ................................28
4.4.5 Live EDS application ..............................30
4.4.5.1 Typical Live EDS workflow ........................31
4.4.6 EID application ..................................32
4.4.6.1 Main EID interface...............................32
4.4.6.2 EID measurements panel .........................34
4.4.6.3 EID settings page ...............................35
4.4.6.4 EID map view ..................................36
4.4.7 Keyboard shortcuts ...............................37
5. Maintenance ........................................ 38
6. Troubleshooting ......................................39
6.1 Error recovery and reporting ............................42
6.1.1 Power down ....................................42
6.1.3 Rebooting the instrument software ...................42
7. Preparing the Phenom XL Desktop SEM for Transport .......43
7.1 Return procedure ....................................43
7.2 Prepare for packing...................................43
7.3 Disconnecting and packing .............................44
8. Technical specifications................................45

6User Manual | Phenom XL G2 Desktop SEM
Things You Must Know
Please read all of these instructions before you operate the Phenom XL Desktop
SEM. Save these instructions for future reference.
General safety
• Review the following safety
precautions to avoid injury and
prevent damage to the Phenom XL
Desktop SEM.
Important information
• All safety and operating instructions
must be read before the microscope
is operated, this is to avoid personal
injury and prevent damage to the
Phenom XL Desktop SEM.
• To avoid potential hazards, use this
product only as specified.
• Do not attempt to service the
appliance beyond those means
described in the user’s operating
instructions.
• All other servicing is to be performed
by qualified service personnel.
• Follow the instructions on how to
remove the system’s transport tooling.
To avoid avoid fire or
personal injury
• Replace fuse with identical type.
If a fuse is replaced, use the type as
mentioned on the type plate.
• Ground the microscope. The
microscope is grounded through the
grounding conductor of the power
cord. To avoid electrical shock
the grounding conductor must be
connected to earth ground. Before
using the microscope verify that the
microscope is properly grounded.
Use correct power cord. Only
use the power cord specified for
this product and approved for the
country of use.
• Power disconnect. The power
switch on the mains supply
disconnects the microscope from
the mains. Do not block the power
switch; it must be accessible to the
user at all times.
• Do not operate without covers.
The microscope must never be
operated with the cover removed.
• Do not operate the microscope
with suspected failures or
damaged covers. If you suspect
damage or failure of the product,
do not disassemble this product.
Have it serviced by qualified and
authorized service personnel.
Servicing is required when the
microscope is damaged in any way,
such as when the power supply
cord or the plug is damaged, liquid
has been spilled in the microscope,
it does not operate normally or has
been dropped.
• Provide proper ventilation.
Adequate airflow must be allowed
around the power supply and
Phenom XL Desktop SEM. Do
not block the ventilation openings.
Respect at least 20 cm of free space
to the sides, the front, the back and
the top of the instrument. Do not put
materials in the air gap between the
Phenom XL Desktop SEM and the
table.
• Do not operate in wet and
damp conditions. The required
room temperature and maximum
humidity as specified in the system’s
technical specifications (see chapter
9, ‘Technical specifications’) must be
respected at all times.
• Do not operate in an explosive
atmosphere. Make sure that there
is proper room ventilation such that
the environmental air cannot contain
combustible gasses.
• Do not put anything under the
microscope door when the door
is closing. Make sure that the door
is not obstructed with body parts or
any materials.
• Do not use compressed-gas
canisters in the vicinity of the
system. Propellants in canisters are
very often combustible.
• Do not disconnect the pre-
vacuum pump hose or pre-
vacuum pump while the system
is powered. The Shutdown
procedure has to be followed before
disconnecting any pre-vacuum
hoses or power cables.
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7
Phenom XL G2 Desktop SEM | User Manual
Environmental aspects
Equipment recycling
• To reduce the use of natural
resources and to avoid the release
of substances that could be harmful
to the environment or human
health we advise you to recycle this
product.
• For information about recycling
options please contact Thermo
Fisher Scientific Service Support.
• Disposal of your old product
• Your product is designed and
manufactured with high quality
materials and components, which
can be recycled and reused.
• When this crossed-out wheeled bin
symbol is attached to a product it
means the product is covered by
the European Directive 2002/96/EC.
• Please act according to your local
rules and do not dispose of your
old products with your normal
household waste. The correct
disposal of your old product will
help prevent potential negative
consequences for the environment
and human health.
Equipment classification
The Phenom XL Desktop SEM
should be used indoor in a controlled
electromagnetic environment. The
Phenom XL Desktop SEM is CE
compliant with the following directives:
• 2014/35/EU Low Voltage Directive
• 2014/30/EU Electromagnetic
Compatibility Directive
• 2013/59/Euratom Ionizing Radiation
Directive following article 3.2 e.
Using the following standards:
• EN 61010-1:2010 - Safety
requirements for electrical
equipment for measurement,
control, and laboratory use - Part 1:
General requirements.
• EN 61326-1:2013 - Electrical
equipment for measurement,
control and laboratory use – EMC
requirements - Part 1: General
requirements.
The Phenom XL Desktop
SEM is classified as:
• Safety class 1 (EN 61010-1:2010)
• Pollution class 2 (EN 61010-1:2010)
• Installation (Overvoltage) category 2
(EN 61010-1:2010)
• Plug connected
• EMC ElectroMagnetic Compatibility
• Licensing or registration for X-ray
might be required according to
local regulations. For most of
Europe no licensing or registration
is necessary (see 96/29/Euratom
directive, para. 3.2.3)
Warning!
This is a class A product. In a
domestic environment this product
may cause radio interference in which
case the user may be required to take
measures.

8User Manual | Phenom XL G2 Desktop SEM
1. Introduction
Congratulations on your purchase of the Thermo
Scientific™ Phenom™ XL G2 Desktop SEM. This high
resolution desktop scanning electron microscope (SEM)
combines an optical camera for never lost navigation
with detailed imaging and analysis for a completely new
electron microscopy experience.
The innovative user interface of the Phenom XL Desktop
SEM can be controlled by mouse and keyboard, which
allows users to observe superb quality images with
minimal operation training.
The Phenom XL Desktop SEM can handle a wide range of
samples with minimal preparation.
We are sure that if used properly, the Phenom XL Desktop
SEM will bring you years of enjoyment. You will want to
keep this user manual handy, as it is a convenient source
of information about the Phenom XL Desktop SEM.
1.1 Unpacking the Phenom XL components
Preparation
• Make sure the room where the Phenom XL Desktop
SEM components are to be placed is clean and dry and
that room temperature is between 15°C and 30°C (59°F
and 86°F). Room humidity should remain between 20%
and 80% RH.
• Avoid direct sunlight, vibrations and strong magnetic
fields.
• Also refer to section 3.1 Requirements for positioning
the Phenom XL Desktop SEM components.
Unpacking
1. First inspect the packaging before opening it. If the
packaging is damaged or if the locks are open, we
recommend that you report this to Thermo Fisher
Scientific Service Support:
• address: Thermo Fisher Scientific
Achtseweg Noord 5
5651 GG Eindhoven
The Netherlands
• e-mail: service.phenom@thermofisher.com
• phone: [phone]
• opening hours: Monday - Friday, 09:00 - 17:00
(CET, GMT +1).
It is however very likely that, despite slight damage
to the packaging, the Phenom XL Desktop SEM
components are still in good condition.
2. Lift the complete transport cover upwards from the pallet.
– The wooden box contains the Phenom XL Desktop
SEM system.
– The space underneath the wooden box contains
the Phenom XL Desktop SEM unpacking instructions.
Please verify these instructions first.
3. Use a number 5 Allen key (found in Box 2) to remove
the six bolts from both sides of the wooden box.
888.777.5573
480.758.5400
[e-mail]
www.nanoscience.com
In the United States, please contact:
nanoScience
Instruments

9
Phenom XL G2 Desktop SEM | User Manual
Pre-vacuum pump hose
All Phenom XL Desktop SEM items are packed in several
boxes. Please unpack as mentioned in the unpacking
instructions and verify if all items are present. If any of
these items is missing or damaged, contact your dealer
immediately.
1.2 Packaging contents
Save the packaging materials in case you need to
transport the Phenom XL Desktop SEM.
Desktop SEM 24” flat panel monitor
DisplayPort cable for
flat panel monitor
Allen key
Mouse and keyboard Power supply
Phenom XL Desktop SEM Starter Kit
Pre-vacuum pump Sample holder
• Power cable Europe 2 x
• Power cable US 2 x
• Power cable China 2 x
User manual

10 User Manual | Phenom XL G2 Desktop SEM
2. System overview
Phenom XL Desktop SEM
1. Door lock indicator
- Orange light indicates that the door is locked
- Green light indicates that the door is unlocked
2. Door
3. Sample holder
Mouse and keyboard
4. Mouse
5. Keyboard
Flat panel monitor
6. Monitor
7. Monitor controls
- switches the monitor on and off
LED - lights up blue when the monitor is switched on
Menu - Displays monitor menu and selects menu items
<>and – Navigate through and adjust monitor settings
Input - Select monitor input. Default is display port (DP)
Power supply
8. 0 / I switch
9. Connection for power cable
10 Fuse holder
Contains the fuse
11. Power connection to the Phenom XL Desktop SEM
Pre-vacuum pump
12. Pre-vacuum pump hose
Figure 1
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888.777.5573
480.758.5400
[e-mail]
www.nanoscience.com
In the United States, please contact:
nanoScience
Instruments