Thermopatch HS11 User manual

HS 11 Operator’s Manual
46580-03.12

2
© 2011, Thermopatch, Syracuse, New York. No part of this publication may be
reproduced by any means without the prior written permission of Thermopatch,
Syracuse, New York. Thermopatch, Thermo-Seal, Alligator, Beaver, Cheetah,
Deco-Print, Penguin, TruFlex and the Thermopatch logo are ® trademarks of
Thermopatch, Syracuse, New York.
Copyright

3
Welcome to the growing group of Thermopatch customers. The product you have
purchased has been carefully designed and manufactured to ensure that you will
gain the maximum benefit.
All Thermopatch products are specifically designed to ensure ease of use with
particular attention to safety requirements.
Should you discover any fault or damage upon receipt of this product, contact
your local Thermopatch representative immediately.
Preface

4
Contents
1. Introduction
5
1.1 What Did You Receive?
5
1.2 Machine Specifications
2. Machine Operation 10
4. Troubleshooting
14
6. Drawings and Parts Listings
17
1.3 Safety Information
5. Maintenance
3. Menu Screens
1.4 Conditions of Warranty
4.1 Touch Guard Errors
4.2 Hook Seal Errors
1.5 Customer Service
1.6 Operating Specifications
5
6
6
7
8
13
14
14
16
1.7 Setting Up the Machine
9
2.1 Operating Instructions
10
2.2 Applying a Patch or Emblem (Non-Embroidered)
2.3 Applying Embroidered Emblems
2.4 Removing a Patch or Emblem
10
11
11
2.5 Recommended Platens and Application
2.6 Start-Up Screen
12
12
4.3 Heater and Temperature Errors
4.4 Problem Analysis and Solutions
14
15

5
The HS11 is designed as a heavy-duty heat-seal machine for applying patches,
emblems, hot paper transfers and identification tapes. The sealing cycle is initiated
by hand, which causes the sealing head to lower. Temperature, time and sealing
pressure can all be individually adjusted as required for the particular materials
being sealed. Upper and lower platen temperatures can be set independently in
Fahrenheit or Celsius. A new LCD screen with a 3-button interface simplifies
machine operation.
The machine develops 24 PSI inter-platen pressure with the standard 5” x 6”
platens. Two optional smaller platens are available for even higher inter-platen
pressure.
1.1 What Did You Receive?
HS11 Machine Air Filter Pressure Regulator Air Line Hose
Line Power Cord Quick Start Guide Instruction Manual CD
1.2 Machine Specifications
Electrical requirements : 12amp @ 120 VAC, 50/60Hz or
6.0 Amp @ 240 VAC, 50/60Hz
Maximum operating air pressure: 70 PSI (4.8 Bar)
Time settings : 1.0-30 seconds
Heat range : 150º-450ºF (66º-232ºC)
Shipping weight : 65 lbs (29.5 kg)
Length (open) : 20” (51 cm)
(closed) : 23” (58 cm)
Height : 21” (53 cm)
Width : 8” (20 cm)
Sealing iron size : 5” x 6” (13 x 15 cm)
Sealing pad size (standard) : 5” x 6” (13 x 15 cm)
(optional) 2” x 4” (5 x 10 cm)
(optional) 1-3/16” x 4” (3 x 10 cm)
Pedestal (optional) : 32” (81 cm) high
Garment tray (optional) : 17” x 25” (43 x 64 cm)
1. Introduction

6
1.3 Safety Information
Each HS11 is equipped with a safety-lock feature for the protection of the operator.
The pneumatic sealing cycle will not start until the upper sealing plate is within
5/32” (4 mm) of the lower sealing platen. If an obstruction is met before this point,
the sealing cycle will not occur. THE SAFETY LOCK FEATURE IS PRESET AND
SHOULD NOT BE TAMPERED WITH. In addition, there is a touch guard around
the upper heater platen. Should any obstruction contact the touch guard, the
machine will become inoperative. An error message will appear on the LCD screen.
Before operating, make sure all covers are in place and keep loose jewelry and
clothing clear of machine during operation.
Two back-up high-limit thermostats prevent the temperature of either sealing iron
from rising above 500ºF (260ºC) in case either heat control malfunctions.
1.4 Conditions of Warranty
Thermopatch Corporation, Syracuse, New York (”Seller”) warrants this product to be free
from defects in material and workmanship under normal use and service. Any part which
proves to be defective in material or workmanship within one year of the date of original
purpose for use will be repaired or replaced, at Seller’s option, free of service or labor
charges, with a new or functionally operative part. Seller’s liability under the Warranty shall
be limited to repairing or replacing at its own factory or through an authorized service
distributor or dealer, material which is determined by Seller to have been defective in
manufacture and upon which a claim has been made by the original purchaser or user to
Seller (or an authorized distributor or dealer) within the warranty period. An authorized
officer of Seller will honor claims under this Warranty only upon written approval. Approved
return of parts or products will be on a prepaid transportation charges basis only. Claims
under this Warranty will be honored only upon Seller’s determination that the claim is
covered by this Warranty, and Seller shall incur no obligation under this Warranty prior to
such determination. This Warranty does not apply: (1) To any machinery or equipment
which has been altered or repaired, except by Seller or its authorized representatives, or
(2) to any machinery or equipment which has been subject to misuse, negligence or
accident, including, without limitation, use and operation of such machinery or equipment
while parts are loose, broken, out of order, or damaged by the elements. Parts replaced
under this Warranty are warranted only through the remainder of the original Warranty.
Any and all claims for warranty service must include such information as Seller designates,
and shall include specifically the serial number of each unit (if appropriate).
The foregoing shall constitute the sole and exclusive remedy of any using purchaser and
the sole and exclusive liability of Seller in connection with this product. THIS WARRANTY IS
IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT
NOT LIMITED TO, ANY WARRANT OF MERCHANTABILITY OR FITNESS AND ALL OTHER
OBLIGATIONS OR LIABILITIES OF SELLER, INCLUDING ANY TORT LIABILITY, FOR
NEGLIGENT DESIGN OR MANUFACTURE OF THIS PRODUCT, OR OTHERWISE. It is
expressly agreed that Buyer shall not be entitled to recover any incidental or consequential
damages, as those terms are defined in the Uniform Commercial Code, and that Buyer shall
have no right of rejection or of revocation of acceptance of any part or of the goods covered
hereby.

7
1.5 Customer Service
Thermopatch Corporation’s U.S. and International network of Sales
Representatives, as well as its internal Customer Service Department, offer their
assistance in the development of effective heat-seal mending, marking and
identification programs.
Thermopatch markets a complete line of heat-seal and marking machines, as
well as a complete line of materials and supplies.
Label Print Machines – Manual, automatic and computer controlled.
Marking Machines – High speed permanent imprinting of decorative or
informative marks on most woven fabrics.
Heat-Seal Machines – Manual, semi-automatic and completely automatic, with
high inter-platen pressure to assure excellent adhesion of label tapes and
mending materials.
Label Tapes – Specially woven 100% cotton and blends with adhesives to
match specific processing requirements.
The Deco-Print line of products has been specifically designed to offer
alternative solutions to sewn-in labeling and other methods of decorative
trimming. An assortment of heat-sealable applications are available including
hot paper transfers, screen printed transfers, direct printing, application
equipment and supplies and digital printed transfers.
When ordering machine parts, please include the model and serial numbers of
your equipment.
United States
:
Thermopatch Corporation
P.O. Box 8007
Syracuse, New York 13217-8007
Telephone:
315-446-8110
Fax:
315-445-8046
Toll Free:
800-252-6555
(in the US only)
Canada
:
Thermopatch (Canada)
Incorporated
25 Groff Place, Unit No. 5
Kitchener, Ontario N2E 2L6
Telephone:
519-748-5027
Fax:
519-748-1543
Toll Free:
800-265-6416
(in Canada only)
Australia
:
Thermopatch (Australia) Pty. Ltd.
477 Warrigal Road, Unit No. 9
Moorabbin, Victoria 3189
Telephone:
011-61-3-9532-5722
Fax:
011-61-3-9532-5652
Netherlands
:
Thermopatch BV
P.O. Box 50052
1305 AB Almere
Netherlands
Telephone:
011-31-36-549-1111
Fax:
011-31-36-532-0398
Germany
:
Thermopatch Deutschland
Grunteweg 33
26127 Oldenburg
Deutschland
Telephone: [phone]
Fax: [phone]
E-mail:
[e-mail]
France
:
Thermopatch France
7 Rue Chappe-Z.I. Des Garennes
B.P. 1011
Les Mureaux Cedex 78131
France
Telephone:
011-33-1-3022-0808
Fax:
011-33-1-3022-1866
Internet Address
:
http://www.thermopatch.com
E-mail Address : [e-mail]

8
1.6 Operating Specifications
Temperature: The HS11 heat-sealing machine will require approximately 10-15
minutes for the temperature to stabilize. Check the digital readout for upper and
lower platen temperatures.
Time: Heat-sealing cycle time is factory set to 10.0 seconds. The sealing time
can be changed as required to apply or remove a label.
To adjust time or temperature settings, press the MODE key and see “Menu
Screens.” To adjust sealing pressure, see section 2.1.
Sealing Pressure: Factory set at 60 PSI (4.1 Bar).
CAUTION: NEVER EXCEED 70 PSI (4.8 Bar)
THE MAXIMUM OPERATING PRESSURE!

1.7 Setting Up The Machine
Worktable Mounting (Optional)
1. Set the machine on the worktable in the desired location.
2. Draw a pencil line on the table at the front edge of the machine, near the
center.
3. Move the machine out of the way and measure back 2” (5 cm) from the pencil
line.
4. Drill a 9/32-inch (7 mm) diameter hole for a sheet metal table, or 3/16-inch (5
mm) diameter hole for a wood table.
5. Mount the wood screw or shoulder bolt.
6. Reposition the machine so the keyhole slot in the bottom cover (at the front)
drops over the head of the screw.
7. Push the machine back slightly (Note: The purpose of this screw is to prevent
the machine from bouncing or moving across the table).
Pedestal Mounting (Optional)
Mount using instructions provided with the pedestal.
Garment Tray (Optional)
The garment tray can be mounted so it is either level with the rubber platen, or
reversed so it is about 5” (13 cm) below.
1. Remove two screws from each side of the machine.
2. Place the garment tray in the desired position and attach with four screws.
Completing the Installation
1. Attach filter assembly to air inlet at rear of machine. Use pipe thread sealant
or tape.
2. Hand tighten or tighten lightly with a pipe wrench on the short piece of pipe
between the machine and air filter.
3. Plug the electrical power cord into a properly grounded outlet of the correct
voltage/amperage rating.
9

10
2. 1 Operating Instructions
1. Turn the “Power” switch to ON. The LED on the switch will light indicating power
is being supplied.
2. Adjust upper and lower sealing temperatures as needed.
WARNING: THE HEATED PLATENS MAY REACH TEMPERATURES AS HIGH
AS 450ºF (232ºC) DURING NORMAL OPERATION. APPROPRIATE CARE
SHOULD BE TAKEN TO PREVENT SKIN BURNS. ALWAYS KEEP HANDS
CLEAR OF HEATER PLATENS AND TOUCH GUARD WHEN OPERATING
MACHINE!
3. Adjust pressure as needed. Turn the large black knob clockwise to increase air
pressure, counterclockwise to decrease. Check air gauge and repeat as needed.
DO NOT EXCEED 70 PSI!
2.2 Applying a Patch or Emblem (non-embroidered)
1. Set your desired sealing time by pressing the up or down keypads to the proper
setting.
2. Center the work piece over the lower sealing pad.
3. Place the patch, emblem, etc. over the work piece with the adhesive side toward
the fabric.
4. When hands are clear of the touch guard, grasp the upper sealing head handle
and lower the sealing head.
5. As soon as the upper iron comes all the way down to the lower platen, the upper
iron will automatically stay down to complete sealing. The digital display will show
elapsed time for the sealing cycle. When it reaches the set seal time, the upper iron
will automatically return to the upright position.
CAUTION: FOR BEST RESULTS, SEALED MATERIAL SHOULD BE HANDLED
CAREFULLY UNTIL IT HAS COOLED TO ROOM TEMPERATURE.
2. Machine Operation

11
2.3 Applying Embroidered Emblems
Embroidered emblems and emblems with embroidered borders (also called
Merrowed borders) are special and usually should be sealed as follows:
See Section 5 “Maintenance” to remove the Teflon shield from the upper platen and
to remove the sponge rubber pad from the lower platen.
1. Mount the Teflon shield to the lower platen and the sponge rubber pad to the
upper platen.
2. Readjust the temperatures so the lower platen is at 410ºF (210ºC) and the
upper platen is at 375ºF (191ºC).
3. Set pressure at 60 PSI (4.1 Bar) for the 5” x 6” (13 cm x 15 cm) platen.
4. Set at 12 seconds. This can be varied between 10 seconds (for light fabrics) and
14 seconds (for heavy fabrics).
5. Follow procedure for non-embroidered emblems, see section 2.2.
Due to the difficulty of getting heat through very thick garments, it may be
necessary to increase the time setting.
2.4 Removing a Patch or Emblem
1. Set the sealing time to 5 seconds by pressing up or down on the keypads.
2. Place the work piece on the pad so the patch is centered.
3. Lower the upper platen until the sealing cycle begins.
4. When the upper iron releases, quickly peel the patch or emblem off the surface
of the work piece.
5. If the patch cools before it is removed, repeat the procedure.
CAUTION: USE EXTREME CARE IN HANDLING THE FABRIC. IT WILL BE
VERY HOT!

12
2.6 Start-Up Screen
The HS11 heat-sealing machine is equipped with a LCD display. When machine
power is switched on, the following start-up screens will show:
This screen appears after the heat platens reach the default or user-set
temperatures. The machine is now ready to
seal. The upper and lower temperatures are
shown at left, the time and daily count (DC)
at right. To change any of these, see the section “Menu Screens.”
UPPER=410F TIME 10.0
LOWER=375F DC=123456
GAUGE AIR INTER-PLATEN PRESSURE
PRESSURE 42477 42515 42516
PSI (Bar) PSI (Kg./cm ) PSI (Kg./cm ) PSI (Kg./cm )
15 (1.0) 5 (0.4) 19 (1.3) 32 (2.3)
20 (1.4) 7 (0.5) 26 (1.8) 43 (3.0)
25 (1.7) 8 (0.6) 32 (2.2) 54 (3.8)
30 (2.1) 10 (0.7) 38 (2.7) 64 (4.5)
35 (2.4) 12 (0.8) 45 (3.1) 75 (5.3)
40 (2.8) 14 (1.0) 51 (3.6) 86 (6.0)
45 (3.1) 15 (1.1) 57 (4.0) 97 (6.8)
50 (3.4) 17 (1.2) 64 (4.5) 107 (7.5)
55 (3.8) 19 (1.3) 70 (4.9) 118 (8.3)
60 (4.1) 20 (1.4) 76 (5.4) 129 (9.1)
65 (4.5) 22 (1.6) 83 (5.8) 140 (9.8)
70 (4.8) 24 (1.7) 89 (6.3) 150 (10.6)
222
Part No. Size Material Used for
42477 5" x 6"
Silicone
sponge
rubber
Apply mending patches, emblems, hot
paper transfers and label tapes to
garments and linens
42515 4" x 2"
Silicone
sponge
rubber
(firm)
Apply smaller heat-seal products, or
for higher sealing pressure than
standard platen
42516 4" x 1-
3/16"
Silicone
hard
rubber
(solid)
Smallest size applications, spot
sealing, applying labels to confined
areas such as trouser belt loops,
where extremely high inter-platen
pressure is required
2.5 Recommended Platens and Application

13
The default settings can be changed as required. To advance a menu screen, press
the MODE key. To change the value or select an option, press the up or down key.
If no button is pressed for 8 seconds, the machine will exit the menu. The following
menu screens will appear in sequence:
Screen 1 (Select Temperature Scale)
Appears when the MODE key is pressed 1 time. The current temperature scale is
indicated in the upper right as an “F” for Fahrenheit or “C” for Celsius. Press the UP
key for Celsius and DOWN key for Fahrenheit.
Screen 2 (Set Upper Platen Temperature)
Appears when the MODE key is pressed 2 times. The upper platen temperature is
displayed in the upper right. Press the UP and DOWN keys to adjust. The
temperature can be changed in 2ºF or 1ºC increments.
Screen 3 (Set Lower Platen Temperature)
Appears when the MODE key is pressed 3 times. It operates like Screen 2, setting
the temperature for the lower platen. The lower platen temperature is displayed in
the upper right. The temperature can be changed in 2ºF or 1ºC increments.
Screen 4 (Set Seal Time)
Appears when the MODE key is pressed 4 times. The seal time is shown in the
upper right hand corner. The seal time can be changed in 0.1 second increments
from 1.0 to 30.0 seconds. Press the UP and DOWN keys to adjust.
Screen 5 (Reset Daily Count)
Appears when the MODE key is pressed 5 times. The daily counter, displayed at
upper right, is the number of seals since the counter was last reset. To reset, press
the DOWN key, then the MODE key to advance to screen 6. To continue without
resetting the counter, simply press the MODE key to advance.
Screen 6 (Information and Exit)
Appears when the MODE key is pressed 6 times. This screen displays the total seal
count and is for information only. The total seal count cannot be changed. Press
the MODE key to exit and resume machine operation.
3. Menu Screens
F/C SELECT SET=F
UP=C DN=F MODE=NEXT
SET UPPER TEMP=410F
UP=+ DN=- MODE=NEXT
SET LOWER TEMP=375F
UP=+ DN=- MODE=NEXT
SET SEAL TIME-10.0
UP=+ DN=- MODE=NEXT
DAILY COUNT=123456
DN=RESET MODE=NEXT
TOTAL COUNT=12345678
PRESS MODE TO EXIT

14
4.1 Touch Guard Errors
The touch guard has been activated by contact. Keep hands clear of touch guard
and press any key to resume operation.
There is a fault in the touch guard wire. This prevents the machine from
operating without the touch guard safety feature. This message will appear until
the wire is fixed. Turn off the machine and repair the wire before operating.
The touch guard was activated during startup. The startup sequence continues
normally once the touch guard is cleared.
4.2 Hook Seal Errors
The hook seal switch did not release within 4 seconds after elapsed seal time.
The seal made is counted, and the switch should release the upper sealing arm
automatically. This message indicates a possible failure of the solenoid that
controls the hook seal switch.
The hook seal switch lost contact before the seal cycle was completed. The cycle
is not counted. The sealing arm resets automatically. Wait for the arm to reset
and try the seal again.
4.3 Heater and Temperature Errors
The heater did not reach the set temperature in 20 minutes. Press any key. Try
to set a lower temperature. If this error message re-occurs, there may be a more
serious failure (see Problem Analysis and Solutions).
The heater has exceeded its maximum safe temperature, or a thermocouple or
circuit board has failed. Machine operation will stop and an alarm will sound.
Press any key to silence the alarm and return to normal mode. Shut down
machine and check thermocouple and circuit boards. Repair or replace as needed
before resuming operation of the machine.
HIGH TEMPERATURES CAN DAMAGE MACHINE AND CAUSE PERSONAL
HARM. DO NOT OPERATE IF A HEATER FAILURE MESSAGE APPEARS!
4.Troubleshooting
TOUCH GUARD ACTIVE
PRESS ANY BUTTON
TOUCH GUARD WIRE
BROKEN-NOT FUNCTIONAL
ENSURE TOUCH GUARD
IS CLEAR #####
NO HOOK SEAL RELEASE
HOOKSEAL OR SOLENOID
LOST HOOK SEAL SWITCH
PLEASE TRY AGAIN
UPPER HEATER FAILURE
PRESS ANY KEY
LOWER HEATER FAILURE
PRESS ANY KEY
LOWER HEATER > 250C
FAIL- PRESS ANY KEY
LOWER HEATER > 482F
FAIL- PRESS ANY KEY
UPPER HEATER > 250C
FAIL- PRESS ANY KEY
UPPER HEATER > 482F
FAIL-PRESS ANY KEY

-See Section 3-3
-Garment or cloth is too thick
Timed sealing
cycle does not
activate
15
4.4 Problem Analysis and Solutions
Before referring to the information below, check for proper set-up and operation
as outlined in Sections 2 and 3. Solutions are listed with the most probable ones
listed first. Some procedures may require completion by a person with mechanical
skill. See Section 1.5 for Customer Service or to order replacement parts.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Power “ON” light
not lighted
-Machine is unplugged or outlet has no power
-Check
-Electrical power switch or light is not “ON” or is defective
-Bad fuse at power entry module
-Check/Replace
-Check/Replace
-Loose or broken wires or connections
-Check/Repair
No heat
-Machine is unplugged or outlet has no power
-Check
-Electrical power switch is not “ON” or is defective
-Check/Replace
-Blown fuse on circuit board
-Replace
-Defective sealing iron
-Replacee
-Defective heat sensor
-Replace
-Defective temperature control
-Replace
-Defective high-limit thermostat
-Replace
-Loose or broken wires or connectors
-Check/Repair
High or low heat
-Defective heat sensor
-Replace
-Defective temperature control
-Replace
-Short between sensor wires (high heat only)
-Repair/Replace
Sealing pressure
drops, fluctuates
or hisses
-Leak in air supply hose
-Repair/Replace
-Dust, oil or water in air lines, regulator or solenoid air
valves
-Leak in hose or connections
-Repair/Replace
-Defective micro switch
-Replace
-Solenoid air valve not shifting
-Mechanical binding
-Check/Correct
-Cracked sealing hook
-Replace
-Cracked sealing arm
-Replace
-Missing or broken pins or cam rollers
-Replace and add grease
-Loose or disconnected wiring
-Check/Correct
Sealing head does
not fully rise
-Air solenoid valve not shifting
-Check/Replace
-Leak or restriction in air line or connections
-Check/Repair
Heat transfers or
patches, etc. not
bonded properly to
garment
-Insufficient sealing time
-Increase time
-Insufficient sealing pressure
-Increase sealing pressure
-Insufficient temperature
-Increase temperature on
Teflon platen
-Sponge rubber pad is worn
-Replace
-Teflon cloth covers for upper/lower platens are worn
-Clean/Replace
Adhesive bleed
through
-Sealing time too long
-Decrease by 2 second
increments
-Sealing pressure too high
-Decrease sealing air
gauge pressure by 5 P.S.I.
or .5 Bar increments
-Replace
-Replace
-Weak or broken return springs
-Replace

16
Teflon/Fiberglass Shield
Clean often by wiping with a soft, clean rag. A non-flammable cleaner such as
“Ez-Off,” part #DH-6873, may be used according to the manufacturer’s
instructions. NEVER USE A FLAMMABLE SOLVENT OR ABRASIVE CLEANER!
To ensure the best heat-sealing results, regularly replace shield whenever it
becomes torn or too soiled to clean.
From the side, gently wedge a screwdriver between the sealing iron and the
aluminum backing plate. The shield may now be removed by applying gentle
pressure. Being careful of the heat, install the new shield by holding it against
the sealing iron and pressing to snap it into position.
Rubber Sealing Pads (without Teflon Cover)
Clean often by wiping with a soft, clean rag. Replace the pad when it becomes
worn. Note: To replace rubber sealing pad, use the shield replacement procedure.
Compressed Air Supply
Maintain a filtered air supply. Check air filter daily. Drain by pushing up on
bottom of filter bowl.
General
Keep inside of machine free of foreign material, including lint.
Lubrication
Place one drop of standard lubricating oil (SAE 10 or equivalent) at the following
locations once a month:
Pivot shafts for sealing arm: at both ends of shaft where it enters the case
(See Upper Iron and Chassis Assembly)
Sealing hook, pins and camrollers: Both rollers and pins in the sealing hook
and sealing arm (See Sealing Hook and Bracket Assembly, Fulcrum Arm and
Chassis Assembly). Be sure to wipe off any excess oil.
5. Maintenance

17
6. Drawings and Parts Listing
On the following pages, the reader will find technical drawings and corresponding
parts listings of the HS11 Thermo-Seal machine. The technical drawing
illustrating a particular sub-assembly or area of the machine will precede the
parts listings.
The reader will find that the technical drawings and corresponding parts listings
are arranged by category. Those categories in order are:
1. Electrical
2. Pneumatic
3. Mechanical

Electrical
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18

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