THOMSON TG587n v2 Safety guide

Setup and User Guide
THOMSON TG587n v2
Wireless-n Multi-Service ADSL2+ Gateway

THOMSON TG587n v2
Setup and User Guide

Copyright
Copyright ©1999-2009 Thomson. All rights reserved.
Distribution and copying of this document, use and communication of its contents is not permitted without written authorization
from Thomson. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by Thomson. Thomson assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Thomson Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
http://www.thomson-broadband.com
Trademarks
The following trademarks may be used in this document:
DECT is a trademark of ETSI.
Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
Ethernet™ is a trademark of Xerox Corporation.
Wi-Fi®, WMM® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance®. "Wi-Fi CERTIFIED", "Wi-Fi ZONE",
"Wi-Fi Protected Access", "Wi-Fi Multimedia", "Wi-Fi Protected Setup", WPA", WPA2" and their respective logos are trade-
marks of the Wi-Fi Alliance®.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Microsoft®, MS-DOS®, Windows®, Windows NT® and Windows Vista® are either registered trademarks or trademarks
of Microsoft Corporation in the United States and/or other countries.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and
other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incor-
porated, registered in the United States and/or other countries.
Other brands and product names may be trademarks or registered trademarks of their respective holders.
Document Information
Status: v0.1 (February 2009)
Reference: E-DOC-CTC-20090105-0009
Short Title: Setup and User Guide TG587n v2 R8.2 (en)

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Contents
About this Setup and User Guide ............................................. 1
1 Installation.................................................................................... 3
1.1 Preliminary Steps............................................................................................ 4
1.2 Installing your Thomson Gateway .................................................................. 5
1.2.1 Guided Installation .................................................................................................................................6
1.2.2 Manual Installation.................................................................................................................................8
1.3 Adding a New Computer to your Network ..................................................... 9
1.4 Connecting a Computer Using the Ethernet Cable ....................................... 10
2 Thomson Gateway Basics ........................................................ 11
2.1 Thomson Gateway LED Behaviour ................................................................ 12
2.1.1 Status LEDs ...........................................................................................................................................13
2.1.2 WPS Button LED ................................................................................................................................... 15
2.1.3 Ethernet LEDs ....................................................................................................................................... 16
2.2 Thomson Gateway GUI ................................................................................. 17
2.3 Backing Up/Restoring your Configuration .................................................... 20
3 Wireless Access ......................................................................... 21
3.1 Connecting Your Wireless Client via WPS .................................................... 22
3.2 Connecting Your Wireless Client without WPS ............................................ 24
3.3 Securing Your Wireless Connection.............................................................. 25
3.3.1 Configuring WPA-PSK Encryption ...................................................................................................... 27
3.3.2 Configuring WEP Encryption...............................................................................................................28
4 Sharing Content on your Thomson Gateway......................... 29
4.1 Using the Network File Server ...................................................................... 30
4.2 Using the UPnP AV Media Server ................................................................. 33
4.3 Using the FTP Server .................................................................................... 34
4.4 Managing your Shared Content .................................................................... 36
4.5 Safely Removing your USB Storage Device .................................................. 38

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Contents
5 Thomson Gateway Tools.......................................................... 39
5.1 UPnP ............................................................................................................. 40
5.1.1 Accessing Your Thomson Gateway with UPnP .................................................................................41
5.1.2 Managing your Internet connection with UPnP................................................................................. 42
5.1.3 Configuring UPnP on the Thomson Gateway....................................................................................44
5.1.4 Installing UPnP on Windows XP ......................................................................................................... 45
5.2 Assigning a service (HTTP, FTP,...) to a computer ........................................ 47
5.3 Dynamic DNS ................................................................................................ 49
6 Internet Security ........................................................................ 51
6.1 Firewall.......................................................................................................... 52
6.2 Web Site Filtering.......................................................................................... 53
6.2.1 Configuring The Content-based Filter ................................................................................................ 55
6.2.2 Adding Rules For The Address Based Filter....................................................................................... 56
7 Troubleshooting ........................................................................ 59
7.1 Setup Troubleshooting.................................................................................. 60
7.2 General Thomson Gateway Troubleshooting ................................................ 61
7.3 Wired Connection Troubleshooting .............................................................. 62
7.4 Wireless Connection Troubleshooting .......................................................... 63
7.5 Reset to Factory Defaults ............................................................................. 64

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About this Setup and User Guide
About this Setup and User Guide
Used Symbols
Terminology
Generally, the THOMSON TG587n v2 will be referred to as Thomson Gateway in this Setup and User Guide.
Typographical Conventions
Following typographical convention is used throughout this manual:
Sample text indicates a hyperlink to a Web site.
Example: For more information, visit us at www.thomson-broadband.com.
Sample text indicates an internal cross-reference.
Example: If you want to know more about guide, see “1 Introduction” on page 7”.
Sample text indicates an important content-related word.
Example: To enter the network, you must authenticate yourself.
Sample text indicates a GUI element (commands on menus and buttons, dialog box elements, file
names, paths and folders).
Example: On the File menu, click Open to open a file.
Documentation and software updates
Thomson continuously develops new solutions, but is also committed to improving its existing products.
For more information on Thomson's latest technological innovations, documents and software releases, visit
us at http://www.thomson-broadband.com.
A note provides additional information about a topic.
A caution warns you about potential problems or specific precautions that need to be taken.

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About this Setup and User Guide

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1Installation
1 Installation
Introduction
In a few minutes you will be able to access the Internet using your Thomson Gateway.
This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your
computer(s) to the Internet.
Main features
As soon as you have completed the installation of your Thomson Gateway you will be able to benefit from all
the services offered by your Thomson Gateway. This Setup and User Guide will focus on the following
features:
Broadband Internet connection.
This chapter describes how to connect your Thomson Gateway to the Internet.
Wired and wireless access to your local network devices.
For more information, see “1.4 Connecting a Computer Using the Ethernet Cable” on page 10 and
“3 Wireless Access” on page 21.
Internet Security:
For more information, see “6 Internet Security” on page 51.
Useful networking tools like UPnP, Dynamic DNS and many more.
Before you can start to use these features, we will first setup your Thomson Gateway.

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1Installation
1.1 Preliminary Steps
DSL service
The DSL service must be up and running on your telephone line.
If both conventional telephone and DSL service are simultaneously available from the same copper pair, you
will need a central splitter or distributed filters for decoupling DSL and telephone signals.
Computer requirements
If you want to connect your computer using:
The Ethernet cable, make sure that the computer is equipped with an Ethernet Network Interface Card
(NIC).
A wireless connection, you will need a WiFi-certified wireless client adapter for each computer you want
to connect wirelessly.
Internet connection details
You may need the following connection details from your Internet Service Provider (ISP):
Your ISP’s method for connecting to the Internet (for example PPPoE)
The VPI/VCI (for example 8/35)
Your user name and password to connect to the Internet for PPP connections
Your IP settings in case of static configurations
You may have received this information when you subscribed at your Internet Service Provider. You may be
prompted for this information at a given step in the installation procedure.
Public telephone lines carry voltages that can cause electric shock. Only try to set up splitter/
filters that have been designed to be installed by unqualified personnel. For further assistance,
contact your Internet Service Provider.
Optionally your ISP may indicate the Service Profile to use during Setup.

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1Installation
1.2 Installing your Thomson Gateway
Installation methods
There two ways to set up your Thomson Gateway:
Guided Installation
Manual Installation
Guided Installation
How it works
The Setup wizard included on the CD will guide you through all configuration aspects of your Thomson
Gateway. This is the recommended way to install your Thomson Gateway.
Requirements
Your computer must run one of the following operating systems:
Microsoft Windows Vista (SP1) or higher
Microsoft Windows Vista x64 (SP1) or higher
Microsoft Windows XP SP2 or higher
Microsoft Windows XP x64 SP 1 or higher
Microsoft Windows 2000 SP4
Mac OS X 10.4 (Tiger)
Mac OS X 10.5 (Leopard)
You must have administrative rights on your computer
Getting started
Proceed with “1.2.1 Guided Installation” on page 6.
Manual Installation
How it works
The Setup and User Guide will first help you to connect your computer to the Thomson Gateway. After this is
done, you can configure your Thomson Gateway using your web browser.
Requirements
Javascript must be enabled on your web browser.
Getting started
Proceed with “1.2.2 Manual Installation” on page 8.

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1Installation
1.2.1 Guided Installation
Connecting devices: wait!
Do not plug in any cables or connect any devices until you are prompted to do so by the wizard.
In case of problems
If you encounter problems during this installation please refer to “7.1 Setup Troubleshooting” on page 60.
Starting the wizard
To start the wizard:
1Insert the Setup CD into your computer's CD- or DVD-ROM drive.
2If your computer runs:
Microsoft Windows: The CD should autostart.
Mac OS X: Double-click Menu in the window with the content of the CD.
3Select the language of your choice and click OK.
4The Setup wizard will now guide you through the installation.
5At the end of the installation, following screen appears:
6Select the Go to the Thomson Gateway Web Interface if you want to go to the Thomson Gateway GUI
after closing the wizard. On the Thomson Gateway GUI, you can further configure your Thomson
Gateway.
7Click Finish.
8The CD menu appears.

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1Installation
CD menu
On the CD Menu, click:
Initial Setup to connect your computer to the Thomson Gateway and configure it.
Reconfigure my Thomson Gateway to reconfigure your Thomson Gateway.
Setup my computer to connect your computer to the Thomson Gateway network.
View Documentation to view the documentation that is available for your Thomson Gateway. This list
will be automatically updated if you are connected to the Internet.
Visit Thomson Broadband to visit the online support sections on www.thomson-broadband.com.
Actual available items may depend on the Setup CD delivered with your Thomson Gateway.

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1Installation
1.2.2 Manual Installation
Procedure
Proceed as follows:
1Connect the cables
2Configure the Thomson Gateway
Connect the cables
Proceed as follows:
1Connect the Thomson Gateway to the DSL line.
2Connect the power supply.
3Turn on the Thomson Gateway.
4Connect your computer to the Thomson Gateway as described in “1.3 Adding a New Computer to your
Network” on page 9.
Configure the Thomson Gateway
Proceed as follows:
1Open your web browser.
2The Thomson Gateway informs you that you have not yet configured your Thomson Gateway.
If this window does not appear browse to http://dsldevice.lan or to the IP address of your Thomson
Gateway (by default: 192.168.1.254) and click Thomson Gateway on the menu on the left-hand side.
3Click Setup my Thomson Gateway.
4The Easy Setup wizard appears. This wizard will guide you through the configuration of your Thomson
Gateway. Click Next and follow the instructions.

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1Installation
1.3 Adding a New Computer to your Network
Guided Installation
If you configured your Thomson Gateway using the Guided Installation, use the same procedure on the
computer that you want to add.
At a specific point in the installation, the Setup wizard will inform you that the Thomson Gateway has already
been configured:
Select No and click Next to continue.
Manual Installation
If you want to connect your computer to the Thomson Gateway using:
A Wireless connection, continue with “3 Wireless Access” on page 21.
An Ethernet cable connection, continue with “1.4 Connecting a Computer Using the Ethernet Cable” on
page 10.

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1Installation
1.4 Connecting a Computer Using the Ethernet Cable
Requirements
Your computer must have a free Ethernet port.
Your computer must be configured to obtain an IP address automatically. This is the default setting.
Ethernet cable
In your package, you will find a cable with yellow connectors. This is the Ethernet cable.
Procedure
Proceed as follows:
1Connect one end of the Ethernet cable to (one of the) yellow Ethernet port(s) of your Thomson Gateway:
2Connect the other end of the Ethernet cable to your computer.
3Your computer is now connected to your network. No additional configuration is needed.

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2Thomson Gateway Basics
2 Thomson Gateway Basics
In this chapter
Topic Page
Thomson Gateway LED Behaviour 12
Thomson Gateway GUI 17
Backing Up/Restoring your Configuration 20

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2Thomson Gateway Basics
2.1 Thomson Gateway LED Behaviour
Content
This chapter describes the behaviour of:
Status LEDs
WPS Button LED
Ethernet LEDs

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2Thomson Gateway Basics
2.1.1 Status LEDs
Introduction
On the top panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of the
device during normal operation.
Power LED
Ethernet LED
Wireless LED
Colour State Description
Green Solid on Power on, normal operation
Red Solid on Power on, self-test failed, indicating device malfunction
Amber Blinking Bootloader active (during upgrade)
Off Power off
Colour State Description
Green Solid on Ethernet connection, no activity
Blinking Ethernet activity
Off No Ethernet connection
Colour State Description
Green Blinking Wireless activity, WPA(2) encryption
Solid on No wireless activity, WPA(2) encryption
Amber Blinking Wireless activity, WEP encryption
Solid on No wireless activity, WEP encryption
Red Blinking Wireless activity, no security
Solid on No wireless activity, no security
Red/green Toggling Wireless client registration phase
Off WLAN disabled

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2Thomson Gateway Basics
Broadband LED
Internet LED
Colour State Description
Green Blinking Pending DSL line synchronisation
Solid on DSL line synchronised
Off No DSL line
Colour State Description
Green Blinking Internet activity
Solid on Internet connectivity, no activity
Red Solid on Internet connection setup failed
Off No Internet connection