THOMSON SpeedTouch 580 Assembly instructions

SpeedTouch™580
Wireless Residential ADSL Gateway
Installation and Setup Guide
Release R4.3.2

SpeedTouch™
580
Installation and Setup Guide
R4.3.2

Copyright
Copyright ©1999-2005 THOMSON. All rights reserved.
Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Thomson Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpo-
ration in the United States and/or other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and
other countries.
Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorpo-
rated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Ethernet™ is a trademark of Xerox Corporation.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
Other products may be trademarks or registered trademarks of their respective manufacturers.
Document Information
Status: v2.0 (July 2005)
Reference: E-DOC-CTC-20050429-0061
Short Title: Installation and Setup Guide ST580 R4.3.2 (en)

Contents
E-DOC-CTC-20050429-0061 v2.0 i
Contents
About this Installation and Setup Guide ................... 1
1 Introducing the SpeedTouch™.................................... 3
2 Basic Installation ........................................................... 5
2.1 Setting Up your SpeedTouch™ ...................................................... 6
2.2 First Time Installation .................................................................... 7
2.2.1 Guided Installation........................................................................................................... 8
2.2.2 Manual Installation ........................................................................................................17
2.3 The SpeedTouch™ Setup CD........................................................ 19
2.4 SpeedTouch™ Connections Essentials......................................... 21
2.5 Connections Overview and Powering .......................................... 22
2.5.1 Installing USB drivers.................................................................................................... 23
2.5.2 Wireless Setup ............................................................................................................... 25
2.6 Basic Security .............................................................................. 26
3 Web-Based User Interface.......................................... 29

Contents
E-DOC-CTC-20050429-0061 v2.0
ii
4 Internet Connection Troubleshooting....................... 31
4.1 Checking the Hardware................................................................ 32
4.2 LED Diagnostics ........................................................................... 33
4.3 Web Diagnostics .......................................................................... 35
4.4 SpeedTouch™ Setup CD Troubleshooting ................................... 37
4.5 Wireless Setup Troubleshooting .................................................. 40
4.6 Easy Setup Troubleshooting ........................................................ 41

About this Installation and Setup Guide
1
E-DOC-CTC-20050429-0061 v2.0
About this Installation and Setup Guide
Used symbols
Terminology Generally, the SpeedTouch™580(i) will be referred to as SpeedTouch™ in this
Installation and Setup Guide.
Documentation and
software updates
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For suggestions regarding this document, please contact
documentation.spe[email protected].
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at:
www.speedtouch.com
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
!A caution warns you about potential problems or specific precautions that
need to be taken.

About this Installation and Setup Guide
2E-DOC-CTC-20050429-0061 v2.0

3
E-DOC-CTC-20050429-0061 v2.0
Chapter 1
Introducing the SpeedTouch™
1 Introducing the SpeedTouch™
Introduction In a minute you will be able to access the Internet using your
SpeedTouch™580(i) Residential ADSL Gateway.
This Installation and Setup Guide will show you how to set up your SpeedTouch™
and how to connect a computer or a local area network (LAN) to the Internet.
Identifying your
SpeedTouch™
The label on the bottom side of your SpeedTouch™, informs you on the
SpeedTouch™’s:
Product name
Model number
Serial number
Power requirements
DSL variants The SpeedTouch™ comes in two ADSL flavours:
The ADSL POTS variant: The SpeedTouch™580 connects to an analogue Plain
Old Telephone Service (POTS) line.
The ADSL ISDN variant: The SpeedTouch™580i connects to an Integrated
Service Digital Network (ISDN) line, enabling residences with an ISDN line to
use the ADSL service.
You can easily identify your variant by checking the product name printed on the
label on the bottom of your SpeedTouch™.
!Do not remove, nor cover the marking label.
!Use only the SpeedTouch™ variant which is appropriate for the DSL service
provided to your premises.

4E-DOC-CTC-20050429-0061 v2.0
Chapter 1
Introducing the SpeedTouch™
SpeedTouch™ Setup
CD
Your SpeedTouch™ is delivered with a Setup CD.
If you insert the CD on a Microsoft Windows PC or Mac OS X computer:
The first time, an intuitive SpeedTouch™ Quick Installation Wizard will guide
you through the hardware setup of your SpeedTouch™ and will help you to
connect to the Internet.
See “2.2 First Time Installation” on page 7 for more information.
For future reference, the SpeedTouch™ CD Menu provides links to all contents
See “2.3 The SpeedTouch™ Setup CD” on page 19 for more information.
In case of another operating system a set of subdirectories allows you to easily
browse for user documentation, SpeedTouch™ system software, service templates,
etcetera.
SpeedTouch™ Home
Install Wizard
The SpeedTouch™ Home Install Wizard has been designed to help you on the
Internet in a flash.
First, the wizard will try to detect your SpeedTouch™. After connecting your
computer, the wizard will configure your SpeedTouch™ and - if necessary - your
computer.
The Home Install Wizard was designed for Microsoft Windows operating systems
and Mac OS X - in the latter case provided you will use a wired connection to your
SpeedTouch™.
You can launch the SpeedTouch™ Home Install Wizard:
Automatically from out the SpeedTouch™ Quick Installation Wizard when you
insert the SpeedTouch™ Setup CD in a computer for the first time.
See “2.2 First Time Installation” on page 7 for more information.
From the SpeedTouch™ CD Menu Home page, via Run Quick Installation. This
will in fact re-run the Quick Installation Wizard and subsequently start the
Home Install Wizard as if you launch the Setup CD for the first time.
From the SpeedTouch™ CD Menu Maintenance page, via Reconfigure my
SpeedTouch™.
If you do not want to use the guided installation procedure, you can also
fully manual install and configure your SpeedTouch™. See “2.2.2 Manual
Installation” on page 17 for more information.