
WARRANTY TERMS AND CONDITIONS
The Limited Warranty starts from the date of purchase of the bike by the
customer. Thumpstar will cover PARTS AND FREIGHT ONLY. Thumpstar
does not cover the labor required to remove or repair the bike or part for
warranty repair or replacement. (Unless otherwise negotiated) In some cases,
replacement parts may have to be shipped from overseas and can take up to 8
weeks for delivery.
Purchasing a bike in the crate without setup by a Thumpstar Authorized Dealer
void the limited warranty.
Limited Warranty is not transferable and if valid for original purchaser only.
USA: Competition models are absence from a manufactures/limited warranty.
WARRANTY CLAIMS
All warranty claims must be accompanied with the following
information and attachments:
– Picture of the bike
– Picture of the problem
– Description of the problem
To file a warranty claim, please visit your local Thumpstar website, which is
located in the footer of the website.