Thuraya ThurayaDSL User manual

User Manual
ThurayaDSL
Satellite IP Modem
Revision C

Copyright 2005 Hughes Network Systems, LLC.
All rights reserved. This publication and its contents are proprietary to Hughes Network
Systems, LLC. No part of this publication may be reproduced in any form or by any means
without the written permission of Hughes Network Systems, LLC., 11717 Exploration Lane,
Germantown, Maryland 20876.
Hughes Network Systems, LLC., has made every effort to ensure the correctness and
completeness of the material in this document. Hughes Network Systems, LLC., shall not be
liable for errors contained herein. The information in this document is subject to change
without notice. Hughes Network Systems, LLC. makes no warranty of any kind with regard to
this material, including, but not limited to, the implied warranties of merchantability and fitness
for a particular purpose.
Trademarks
All trademarks, marks, names, or product names referenced in this publication are the property
of their respective owners, and Hughes Network Systems, LLC. neither endorses nor
otherwise sponsors any such products or services referred to herein.
HUGHES and Hughes Network Systems are trademarks of Hughes Network Systems, LLC.
THURAYA trademark is the sole and exclusive property of Thuraya Satellite
Telecommunications Company.

ThurayaDSL Satellite IP Modem User Manual i
Safety Information
For your safety and protection, read this entire user manual before you attempt to
use ThurayaDSL Satellite IP Modem. In particular, read this safety section carefully.
Keep this safety information where you can refer to if necessary.
Warning Symbols Used in this Manual
This section introduces the various types of warnings used in this document to alert
you to possible safety hazards.
WARNING
Potential radio frequency (RF) hazard. Where you see this alert
symbol and WARNING heading, strictly follow the warning
instructions to avoid injury to eyes or other personal injury.
WARNING
Where you see this alert symbol and WARNING heading, strictly
follow the warning instructions to avoid personal injury.
DANGER
Electric shock hazard: Where you see this alert symbol and
DANGER heading, strictly follow the warning instructions to avoid
electric shock injury or death.
Warnings for ThurayaDSL
Do not stand in front of the Antenna.
This device emits radio frequency energy when in the transmit mode. To
avoid injury, do not place head or other body parts in front of the
satellite antenna when system is operational. Maintain a distance of one
meter away from the front of ThurayaDSL’s antenna.
Properly ground the Antenna
Failure to properly ground the optional external antenna may result in
severe personal injury or death. Do not attempt to ground the optional
external antenna unless you have the skills to do so in accordance with
local electrical codes.

ii ThurayaDSL Satellite IP Modem User Manual
Do not operate during Electrical Storms
Operation of ThurayaDSL during electrical storms may result in severe
personal injury or death. Disconnect ThurayaDSL from computer and
store unit indoors if lightning is anticipated in the area of operation.
General
Handle your ThurayaDSL with care. The enclosure is weather resistant
per IEC 60529 IP 54; however, do not submerge the unit or expose it to
severe rainstorms. Avoid exposing your ThurayaDSL to extreme hot or
cold temperatures. The operating temperature range of ThurayaDSL is -
10ºC to +55ºC.
Avoid placing your ThurayaDSL close to cigarettes, open flames or any
source of heat.
Changes or modifications to ThurayaDSL not expressly approved by
Hughes Network Systems could void your authority to operate this
equipment.
Use a soft damp cloth only to clean your ThurayaDSL.
To avoid impaired ThurayaDSL performance, please ensure your
ThurayaDSL’s antenna is not damaged or covered with foreign material
like paint or labelling.
When inserting the SIM, do not bend the SIM or damage the contacts in
any way. When connecting the interface cables, do not use excessive
force.
In the vicinity of blasting work and in explosive environments
Never use ThurayaDSL where blasting work is in progress. Observe all
restrictions and follow any regulations or rules. Areas with a potentially
explosive environment are often, but not always, clearly marked. Do not
use ThurayaDSL while at a petrol filling station. Do not use near fuel or
chemicals.

ThurayaDSL Satellite IP Modem User Manual iii
Qualified service
Do not attempt to disassemble your ThurayaDSL. ThurayaDSL does not
contain consumer-serviceable components. Only qualified service
personnel may install or repair equipment.
Batteries and accessories
Use approved batteries (HNS P/N 3003082-0002) and accessories only.
Use of non-approved accessories may result in loss of performance,
damage to ThurayaDSL, fire, electric shock or injury.
AC Mains power adapter (HNS P/N 3003612-0001) is for indoor use only.
It has an indoor operating temperature range of -10ºC to +55ºC and
provides an output voltage of 12 VDC.
The storage capability of the battery decreases when operated below -
10ºC. If the battery is charged at too high a temperature, the battery light
will flash red.
Connecting devices
Never connect incompatible products. When connecting ThurayaDSL to
any other device, read the device’s User Manual for detailed safety
instructions.
Pacemakers
The various brands and models of cardiac pacemakers available exhibit a
wide range of immunity levels to radio signals. Therefore, people who
wear a cardiac pacemaker and who want to use a Satellite IP Modem
should seek the advice of their cardiologist. If, as a pacemaker user, you
are still concerned about interaction with ThurayaDSL, we suggest you
follow these guidelines:
•Maintain a distance of 15 cm between ThurayaDSL and your
pacemaker;
•Maintain a distance of one meter away from the front of
ThurayaDSL’s antenna;
•Refer to your pacemaker product literature for information on
your particular device.
If you have any reason to suspect that interference is taking place, turn off
your ThurayaDSL immediately!

iv ThurayaDSL Satellite IP Modem User Manual
Hearing aids
Most new models of hearing aids are immune to radio frequency
interference from Satellite IP Modems that are more than 2 metres
away. Many types of older hearing aids may be susceptible to
interference, making it very difficult to use them near a Satellite IP
Modem. Should interference be experienced, maintain additional
separation between you and ThurayaDSL.

ThurayaDSL Satellite IP Modem User Manual v
Contents
SAFETY INFORMATION...............................................................................I
WARNING SYMBOLS USED IN THIS MANUAL........................................................................I
WARNINGS FOR THURAYADSL.............................................................................................I
CONTENTS.....................................................................................................V
INTRODUCTION........................................................................................... 1
COVERAGE...............................................................................................................................1
FIRST TIME SET-UP ...................................................................................... 2
UNPACKING ............................................................................................................................2
MINIMUM SYSTEM REQUIREMENTS AND SOFTWARE INSTALLATION..................................3
First Time Set-up Overview............................................................................................................4
Step 1: Unpack ThurayaDSL........................................................................................................4
Step 2: Unpack ThurayaDSL – Power.......................................................................................5
Step 3: Obtain Initial GPS Fix for ThurayaDSL........................................................................6
Step 4: Connect ThurayaDSL Using Ethernet..........................................................................7
Step 5: Rough Pointing to Satellite..............................................................................................8
Step 6: Fine Pointing to the Satellite........................................................................................11
Step 7: Exit Pointing Mode.........................................................................................................13
QUICK REFERENCE.................................................................................... 14
GLOBAL POSITIONING SYSTEM OPERATION......................................................................14
Stored GPS Location.....................................................................................................................14
ANTENNA POINTING............................................................................................................15
CONTROLS AND INDICATORS.............................................................................................16
Power Light......................................................................................................................................16
Exit Pointing Button......................................................................................................................17
Pointing Mode Lights....................................................................................................................17
Battery Light...................................................................................................................................17
ThurayaDSL Antenna Protractor...............................................................................................18
Compass..........................................................................................................................................18
MMI SCREENS........................................................................................................................19
Pointing Screen...............................................................................................................................19
Home Screen..................................................................................................................................20
Properties Screen...........................................................................................................................22
Restore Factory Defaults.............................................................................................................22
Statistics Screen.............................................................................................................................22
Status Screen..................................................................................................................................24

vi ThurayaDSL Satellite IP Modem User Manual
Settings Screens.............................................................................................................................25
Network Settings Screen.............................................................................................................25
Security Management Screen....................................................................................................26
Login Settings Screen...................................................................................................................28
Advanced Settings Screen...........................................................................................................28
UPGRADE THURAYADSL.....................................................................................................30
Upgrading Software......................................................................................................................30
TROUBLESHOOTING ................................................................................ 30
GENERAL TROUBLESHOOTING............................................................................................31
FAULT CODES........................................................................................................................36
GLOSSARY.................................................................................................... 45
INDEX............................................................................................................ 47