Tigersecu TS-2MP-302T04 User manual

Front and back panels shown are for illustration only.
Your DVR’s back panel may appear different, with the same ports in different locations.
Set Up Your DVR
See the steps below (expanded instructions on the right) to
complete the initial setup of the DVR:
STEP 2:
Connect cameras
STEP 4:
Connect mouse
STEP 6:
Startup Wizard
STEP 1:
Connect monitor
STEP 3:
Connect router
STEP 5:
Connect power STEP 6: Startup Wizard
The TIGERSECU Startup Wizard will begin when you first
power up your DVR. The Startup Wizard will help you
configure core DVR settings.
After completing the Startup Wizard, create a new DVR
password at Configuration Menu > User. Record your
password below and store in a secure place:
STEP 3: Connect router
Connect the DVR to your router using an Ethernet cable
(not included).
Router DVR
High speed internet connection and a router (not
included) are required to enable remote viewing
and receive firmware updates. Internet is not
required for local viewing.
STEP 4: Connect mouse
Connect the included mouse to a USB port on the DVR.
Wireless mouse (not included) is also supported.
STEP 5: Connect power
Use the included power adapter to connect the DVR to an
electrical outlet.
The Power Supply included with the DVR is
designed ONLY for use with the TIGERSECU DVR.
STEP 1: Connect monitor
Connect the DVR to a TV or desktop computer monitor
using an HDMI, VGA, or CVBS cable (not included). Multiple
monitors may be connected to the DVR at the same time.
Monitor
DVR
```
STEP 2: Connect cameras
Test your cameras prior to selecting a permanent
mounting location by temporarily connecting the
cameras and cables to your DVR.
Wired
Camera BNC Cable
DVR
Camera
power
supply
(not included)
(Optional) Install/replace hard drive
Skip this step if you have a DVR with pre-installed hard
disk drive (HDD). Install a surveillance HDD (WD purple
hard drive is recommended) to record video footage. Or
upgrade your HDD to add extra recording space.
Ensure DVR is powered off and power adapter is
disconnected before installing/replacing HDD.
•See the Installation chapter of the
User Manual for detailed instructions.
•Format HDD during STEP 6 Startup
Wizard.
Quick Start Guide
5MP Super HD DVR Series
Package Contents
5MP Super HD Security DVR
DVR Power Supply
*only for use with DVR
USB Mouse Remote Control
This DVR works with 5MP (2560 x 1920 pixels) HD-
TVI, AHD, CVI, and ONVIF 2.0+ IP cameras, and
analog cameras. This DVR does not work with SDI
cameras.

Get in touch, and we’ll do our best to respond
within 12 hours, Monday to Friday, 9am-5pm PST.
1Visit us
tigersecu.com/support
2Email us
[email protected]
3Call us
323-315-0396
Need Help?
•Check that you’re using the DVR power adapter
supplied with this DVR. If the power adapter
doesn’t provide sufficient power for the DVR, it
may power up but not have enough power to
operate the hard drive.
•Check that the DVR contains a security hard drive
and it is correctly installed. If you installed your
own security hard drive, ensure the hard drive is
formatted so the DVR will record.
•Check that recording settings are enabled in the
DVR: DVR Menu Bar > select Record > Continuous
Record. Alternatively, reset the DVR to default
settings: DVR Main Menu > Maintenance Menu >
Reset default.
DVR is not
recording
•Check the camera video cable and power
connections.
•To determine if cameras are receiving power, look
for activation of the night vision infrared light (this
red glow is best seen in the dark).
•If you do not see the infrared light, the cameras
may not be receiving power. Replace the camera’s
power adapter or purchase one at:
https://www.amazon.com/dp/B07JJQGVBQ
One or more
of my cameras
connected to
the DVR are
not showing
an image
•Try a different HDMI/VGA/CVBS cable
•Try a different port on the monitor (some monitors
have multiple HDMI ports)
•Try a different monitor (desktop computer monitor
is recommended)
No picture on
monitor after
connecting it
to the DVR
Solutions
Problem
Common Troubleshooting
Setting up remote connectivity allows you to view your DVR from a mobile device and computer with Internet
access.
Requirements:
•Router and high-speed internet connection with an upload speed in excess of 4Mbps. (not included)
•DVR connected to your router using an Ethernet cable. (see DVR Setup STEP 3 on the other side of
this quick start guide)
•Compatible mobile device (iOS 9.3 or later, Android 9 or later)
•Sufficient signal to your mobile device (areas with intermittent coverage or low signal strength will
adversely affect playback, remote-access, and live-view streaming).
Remote Access
STEP 1: Find your DVR’s QR Code
Your DVR has a unique QR code (device identifier) located within the DVR’s Network Page. This code is
required to complete remote access.
Connect the DVR to a monitor in order to
access the DVR and locate the QR code in
the DVR. (See DVR Setup STEP 1 on the
other side of this quick start guide). QR Code
DVR Main Menu > Network Menu > QR Code
STEP 2: Mobile and computer setup
Mobile device:
1. To view playback or live video on a mobile device, install the free
TIGERSECU HD Viewer app from the App Store or Google Play Store.
2. Follow instructions in Chapter 4 of the User Manual.
Computer:
1. To view playback or live video on your PC, install the free TIGERSECU
CMS Client software:
Windows: http://www.tigersecu.com/cms-win.zip
Mac: http://www.tigersecu.com/cms-mac.zip
2. Follow instructions in Chapter 5 of the User Manual.
You must complete initial setup of the DVR detailed in DVR Setup STEPS 1-6 on the other side of this
quick start guide before mobile setup.