TIPTEL Ergophone 6020+ User manual

Operating instructions (en)
tiptel Ergophone 6020+/6021+
tiptel

Important information
This phone is intended for inexperienced users. The factory settings
only make available the functions that are generally used most often.
This manual therefore concentrates primarily on these basic func-
tions.
Use menu option "User level settings" in the "Settings" menu to switch
the phone from "Beginner mode" to "Advanced mode". Additional
functions then become available to you.
Note: If you change phone settings in "Advanced mode", these
changes remain available even if you later revert back to
"Beginner mode".
All options in the Main menu described in this manual are in the facto-
ry settings for the device. You can mask the main menu options that
you do not intend to use via menu option "Visibility main menu" in the
"Settings" menu.
For safety reasons, the battery switches off before it is totally
discharged. If you have not used the telephone for a long time,
wait up to 10 minutes after you have plugged in the charger. This
switches the battery back on and the charging process starts.

Table of contents
3
Table of contents
Important information............................................................... 2
Table of contents...................................................................... 3
Safety information .................................................................... 7
Initial use................................................................................... 9
Check the contents ................................................................9
Installing the SIM card(s), memory card and battery...........9
Switching on the phone.........................................................11
Setting the date and time.......................................................11
Charging the battery ..............................................................11
Telephone controls .................................................................. 13
Controls on the keypad .........................................................13
Controls on the back..............................................................15
Features on the front side......................................................15
Controls on the left.................................................................15
Controls on the right ..............................................................16
Features on the underside.....................................................16
Display symbols ....................................................................... 17
General information on using the phone ................................ 18
Custom setup ........................................................................... 19
Using the phone as you want to............................................19
Call signalling as you want it .................................................20
Making calls as you want to ..................................................21
Dual-SIM ................................................................................... 22
Outgoing calls........................................................................22
Incoming calls ........................................................................23
Sending an SMS/MMS...........................................................23
Call histories...........................................................................23
Settings ..................................................................................23

Table of contents
4
Making and accepting calls ..................................................... 24
Accepting calls.......................................................................24
Rejecting calls ........................................................................24
Calling with direct dial............................................................24
Dialling with redial function....................................................25
Dialling with speed dial..........................................................25
Dialling from the contacts ......................................................25
Functions available during a call ...........................................26
Contacts.................................................................................... 27
Options...................................................................................27
Call.......................................................................................27
Send message ....................................................................28
Add new contact .................................................................28
Edit.......................................................................................29
Delete ..................................................................................29
Additional options ...............................................................29
Main contacts.........................................................................29
Messages (SMS) ...................................................................... 31
Viewing received messages ..................................................31
Sending messages ................................................................31
Writing message text .............................................................32
More message options .......................................................32
Silent mode............................................................................... 34
Call history................................................................................ 35
Displaying missed calls .........................................................35
Camera...................................................................................... 36
Storage...................................................................................36
Image viewer..........................................................................36
Transferring photos to a computer.....................................37
Magnifier function .................................................................... 38

Table of contents
5
FM radio .................................................................................... 39
Radio mode options ..............................................................39
Channel list..........................................................................39
Auto search .........................................................................39
Loudspeaker .......................................................................40
Additional options ...............................................................40
Sound recorder......................................................................... 41
Recorder options ...................................................................41
New record..........................................................................41
List .......................................................................................41
Settings................................................................................41
Additional options ...............................................................42
Alarm ......................................................................................... 43
Calculator.................................................................................. 44
Tasks......................................................................................... 45
Services .................................................................................... 46
Bluetooth................................................................................... 47
Settings ..................................................................................... 48
Phone settings .......................................................................48
Time and date .....................................................................48
Tone settings.......................................................................48
Volume ................................................................................49
Alert type .............................................................................49
Language ............................................................................49
Font size ..............................................................................49
Additional phone settings ...................................................49
User level settings..................................................................50
Security settings.....................................................................51
Additional settings ................................................................... 51
Call settings............................................................................51
Visibilty main menu................................................................52
Order main menu...................................................................52
Emergency settings ...............................................................53

Table of contents
6
Dual SIM settings ...................................................................53
Network settings ....................................................................53
Connectivity............................................................................53
Restore factory settings .........................................................53
Connection to a computer ....................................................... 55
Emergency call ......................................................................... 56
Testing the emergency call function .....................................57
Emergency call configuration................................................58
Emergency button on/off ....................................................58
Emergency numbers...........................................................58
Confirmed emergency call On/Off......................................59
Password protection On/Off ...............................................59
Cancelling an emergency call ...............................................60
Important information on emergency functions....................60
Appendix ................................................................................... 61
Warranty .................................................................................61
Guarantee ..............................................................................61
Declaration of conformity.......................................................61
Disposal..................................................................................62

Safety information
7
Safety information
Only use the phone at places where it is permitted. The use of
mobile phones is generally prohibited in hospitals and aircraft,
and at filling stations.
Do not open the device yourself and do not attempt repairs on
your own. Repairs may only be performed by qualified spe-
cialists.
Do not expose the phone to smoke, chemicals, humidity, dust
or excessive heat (direct sunlight).
Keep the phone and accessories away from children.
The phone's speaker can be set to a very loud vol-
ume. Check the volume before use to avoid damag-
ing your hearing. Excessive exposure to loud
sounds can cause hearing damage.
When driving, only use this phone with an approved hands-
free set. Observe the legal regulations specific to the country
of use.
Keep the phone 20cm from any implanted pacemaker. Switch
off the phone immediately if you feel or suspect any impair-
ment.
Do not use any power supply unit other than the one supplied.
Only use original accessories and batteries.
The phone is not waterproof. Avoid contact with liquids.
Do not rely exclusively on your mobile phone's emergency
function in emergencies. Establishing an emergency connec-
tion may not always be possible for technical reasons.
Dispose of the device and the battery in line with environmen-
tal guidelines. Your local waste disposal provider offers collec-
tion points for electronic waste and batteries. Do not dispose
of the device or battery in household rubbish or throw into a
fire.

Safety information
8
Please dispose of packaging materials in line with local regula-
tions.

Initial use
9
Initial use
Check the contents
Included in the delivery:
tiptel Ergophone 6020+/6021+ mobile phone
Power supply unit
Charger
Li-Ion 3.7 V/800mAh battery pack
Headset
Operating instructions
Installing the SIM card(s), memory card
and battery
The SIM card(s), battery and memory card must be installed before
the phone is used for the first time. SIM cards are available from your
service provider. A memory card (not included) is required to send
multimedia messages (MMS), to save photos with the integrated
camera and to record voice notes with the integrated recorder. The
Ergophone 6020+/6021+ supports Micro SD memory cards with a
capacity of up to 16 GB - these can be purchased on the accessories
market and at electronics shops.
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Initial use
10
Remove the case cover on the back of the device to insert the SIM
card(s), the battery and a memory card. Press the casing cover and
slide it downward until it can be removed (Fig. 1).
Slide the metal catch of the slot for the first SIM card (SIM1) towards
the top of the device and fold it upward (Fig. 2). Exercise extra care
here.
Carefully install the (first) SIM card in the card holder. After the card is
inserted, the metal holder is pushed forward, so that it secures the
card and can no longer slide upward (Illustration 3). Exercise extra
care here. If the metal holder does not slide easily, it is usually an in-
dication that the card is not inserted correctly.
If you have the dual-SIM version and want to use the phone with two
SIM cards, install the second SIM card in the same way as the other
slot (underneath the emergency button).
The battery is inserted next (only possible in the correct position - Fig.
4).
Then replace the case cover and slide it towards the emergency but-
ton until it clicks into place.
Note: The phone can be used without a memory card but A
memory card (not included) must be installed if you want
to take photos with the integrated camera or use the in-
tegrated recorder for voice messages and phone con-
versations. The device supports Micro SD memory card
capacities up to 16 GB.

Initial use
11
Switching on the phone
To switch on the phone, press the red hang up key for 3 to 5 seconds
.
You are then prompted to enter the SIM card PIN (if enabled for the
SIM card). Enter the PIN via the keyboard, then press the OK key
().
Note: In "Settings" "Security Settings", you can change the
SIM card PIN and enable/disable the prompt.
Setting the date and time
After switching on for the first time (and when the battery is removed
for longer periods), the telephone automatically synchronises date
and time from the service provider network.
If your service provider does not support this functionality, the date
and time must be set manually. To do this, press the left Display key
under "Menu", then keep pressing the "down arrow" key un-
til "Settings" is displayed. Then press the key under "OK" three
times to access "Settings", then "Telephone Settings", then "Time and
date". Select "Set date" then "Set time", and use the keypad to enter
the current date and time.
You can close the settings by repeatedly pressing the key under
"Back", and also by pressing the red hang-up key once.
The correct date and time are then shown on the display.
Charging the battery
A charger and a power supply unit are supplied with your phone. In-
sert the small connector on the power supply unit into the jack on the
rear of the charger cradle, then plug the power supply unit into the
wall socket.

Initial use
12
Note: Stickers with arrows are affixed to the charger connector
and the charger cradle. The two arrows must be pointing
at each other when the connector is plugged into the
charger cradle. If it is not easy to insert the connector in-
to the jack, check the direction and avoid applying force.
Place the telephone in its closed position in the charger; the battery
now charges. During the charging process, the red battery LED at the
front of the device blinks. When the charging process is complete, the
battery LED goes out.
Note: Instead of charging via the charger cradle, the power
supply plug can also be connected directly to the jack
on the underside of the telephone. The battery can also
be charged via a computer's USB connector. In both
cases, the arrow on the connector must be pointing to-
wards the back of the phone (towards the SOS button).
Battery performance diminishes over time. If you notice after a time
that you need to recharge your phone more frequently, replace the
battery.
For safety reasons, the battery switches off before it is totally
discharged. If you have not used the telephone for a long time,
wait up to 10 minutes after you have plugged in the charger. This
switches the battery back on and the charging process starts.

Phone controls
13
Telephone controls
The telephone has controls and displays on the front and back, along
with the left, right and lower sides, and on the keyboard when in the
open position.
Controls on the keypad
1
Up and
Down
arrows
Navigation within menus.
2
3
5
1
2
10
11
4
8
6
7
9

Phone controls
14
2
Display
keys
Selection of the functions displayed in the bottom
left and right (different depending on phone sta-
tus). In standby, access to the main menu (left
Display key) and access to Contacts (right Dis-
play key).
3 Dial key
Used for dialling after entering a number, accept-
ing calls whilst the phone is ringing. In standby,
call redial.
4 Hang-up
key
Used to end calls, to reject calls whilst the phone
is ringing, to switch the phone on and off with
prolonged pressing In menus, return to standby.
5 SMS key
Access to text messages.
6 Camera
key
Start the camera function. Activation of the cam-
era function.
7 Magnifier
key
Activates the magnifier function.
8 Call of the answering machine with prolonged
pressing.
9
Prolonged pressing is used to enable/disable Si-
lent mode. Press twice to enter the "+" sign. Entry
of special characters in text entries.
10 Change of input method in text entries.
11 Used to enter spaces in text entries.

Phone controls
15
Controls on the back
This is where the emergency button and loud-
speaker are.
Pressing the emergency button for about 2 sec-
onds activates the emergency function.
Please refer to the "Emergency" section for a description of this func-
tion.
Features on the front side
Here, you'll find four LEDs, and above these the
integrated camera.
The red LED at top left blinks when the tele-
phone is charging.
The green LED at top right blinks for incoming
calls, the blue LED at bottom left for incoming
short messages (SMS). Both LEDs flashing indi-
cates calls and messages received in your ab-
sence.
The LED at right bottom blinks when a config-
ured alarm rings.
Controls on the left
On the left is a rocker switch marked +and –It allows you
to control the volume while calling. It is also used to adjust
the volume of the integrated radio and recorder.
When shut, the phone announces the current time when
the +key is pressed.

Phone controls
16
Controls on the right
On the right side, you'll find the connection jack for the
headset, along with the micro USB jack.
The micro USB jack is used to charge the battery with the
power supply unit or with the USB cable on the computer.
Features on the underside
The underside has the contacts for the charger.

Display symbols
17
Display symbols
The signal strength of the wireless network is displayed on the left of
the display and the battery charge status on the right. Additional
symbols are displayed depending on the particular situation.
Symbol Description
Signal strength of the wireless network. In dual-SIM
mode, the left-hand symbol shows the signal strength
of the SIM1 network, the right-hand symbol that of the
SIM2 network.
Battery charge status.
Unread text message(s) (SMS or MMS) on SIM1/SIM2.
Call(s) received in your absence on SIM1/SIM2.
Silent profile enabled/disabled.
Call divert for SIM1/SIM2 enabled.
Alarm enabled.
Headset connected.
Compatibility with Bluetooth devices enabled.
Roaming. The phone is registered in a network
abroad.
The phone is connected to a computer.
Data transmission active.

General information on using the phone
18
General information on using the phone
The left and right Display keys have different functions depend-
ing on the status of the device. The functions currently available for
the keys are shown above the keys on the display.
The right-hand Display key is usually used to cancel the function or to
go back one step. Confirm functions or open the Options menu with
the left-hand Display key.
In standby, the left Display key calls up the main menu, the right Dis-
play key opens the contacts.
The and keys are used to select entries in menu lists.
The red hang-up key is used to end a call, to reject a call and
(with prolonged pressing) to switch the device on and off. Within
menus, settings can be cancelled with this key.
The green Dial key is used for calling after entering a number, or
to select a contact. Pressing this key in standby opens the list of re-
cently called numbers for redial.
Prolonged pressing of the key enables and disables Silent mode.
The key enables you to toggle between upper and lower case
during the text entry of, for example, an SMS or a name in Contacts.

Custom setup
19
Custom setup
An ergonomic telephone should be simple to use and make commu-
nication more easy for the user. At the same time it should also meet
your needs, however individual they may be. The tiptel Ergophone
6020+/6021+ enables you to customise the phone to your needs in a
special way.
Note: Some of these functions can only be set in "Advanced
mode", but are also available afterwards in "Beginner
mode".
Using the phone as you want to
Are you a new user wanting a mobile that enables you to "only" make
and receive calls quickly and easily, or are you an experienced user
who attaches importance to comprehensive functionality?
"Tell" this to your tiptel Ergophone 6020+/6021+ under Settings
User level settings.
In Settings, and when using the phone, the "Beginner mode" setting
only makes available functions that are normally used frequently. "Ad-
vanced mode" gives you access to the full functionality of the device.
As a new user, you are able to read and write text messages (SMS)
for example. As an experienced user, you can in addition use tem-
plates, create drafts and create multimedia messages (MMS).
Not using all of the phone's functions and do not want to be shown
functions that are not used?
"Tell" your tiptel Ergophone 6020+/6021+, under Settings Visibil-
ity main menu, the functions you want to be shown in the main menu.

Custom setup
20
You want quick access to frequently used functions?
"Tell" your tiptel Ergophone 6020+/6021+, under Settings Order
main menu, the order in which you want functions to be displayed.
Call signalling as you want it
Have a favourite tune and want to use it as the ringtone for your mo-
bile?
Install in the mobile a memory card with the tune on it, and "tell" your
tiptel Ergophone 6020+/6021+, under Settings Phone settings
Tone settings Incoming Call, that you would like this tune to
be used.
Not only want to hear that you are being called, but also know who is
calling?
Save your contacts in the telephone's memory and select, in the con-
tact details with caller ringtone, a specific ringtone for this caller. Or
use the integrated sound recorder to record a message, such as "Wil-
liam is calling", and select it as your caller ringtone.
Do you also want to see as well as hear who is calling?
"Tell" this to your tiptel Ergophone 6020+/6021+ by adding a picture
of the caller to the memory under Contacts. It is then shown on the
display for incoming and outgoing calls.
Good at remembering numbers and want the number of the caller to
be announced before the phone rings?
Tell your tiptel Ergophone 6020+/6021+, under Settings Phone
Settings Tone settings Number announcement, that you
would like numbers to be announced.