Tivic Health ClearUP User manual

QUICK START GUIDE
Troubleshooting Tips
Questions: 1-888-276-6888 | Mon-Fri 9am-6pm CST
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1 year warranty
tivichealth.com
How many treatment points should I expect to nd?
Most people will nd 7-10 treatment points on each
side of the face. The number of treatment points may
vary from person to person and from day to day.
What is the “Treatment Level” and how do I use it?
There are 3 levels. When rst turned on, the device
defaults to LEVEL 1. Try the device on LEVEL 1. Briey
press the power button to change the Treatment Level.
Adjust according to your comfort level.
What does it feel like?
Some feel a slight pricking, tapping or tingling
sensation. Some users feel no sensation other than
the vibration that indicates a treatment point has
been detected.
The device vibrates but I don’t feel any current.
Is it working?
Yes. It’s okay if you don’t feel anything. Microcurrent
waves are working if unit is vibrating.
Metal Tip
Contact
Indicator
Return
Electrode
Power
Button
Charging Port
Battery Light
If unit does not vibrate:
• Check if unit is turned on. Do not press button
during treatment.
• Detach unit from charging cable for use.
• Make sure Metal Tip stays in contact with your
face. Green light in Contact Indicator shows contact
pressure is sufcient.
• Wipe tip with alcohol wipes.
• Take off glasses and metal facial jewelry.
• Moistening face with water may improve detection.
• Use for 2 times/day for 2 weeks minimum for
best results.
Treatment
Level Lights
Frequently Asked Questions
Manufactured and distributed by:
Tivic Health Systems, Inc., Menlo Park, CA 94025
Patented Technology
This product is for adults only.
© Copyright 2020 Tivic Health Systems Inc.
MKT-021A

3 treatment levels
Press button for ON.
Press and hold for OFF.
Do not press button during
treatment.
Before rst time use, charge unit.
Turn unit on
Start on Level 1.
Adjust according to
your comfort level.
Press power button
briey to change level.
Battery Light
BLINKS when low.
PULSES SLOWLY while charging.
TURNS GREEN when charging is complete.
Level 3
Level 2Level 1
3
Unit vibrates when it nds
a treatment point.
HOLD TIP ON TREATMENT
POINT until vibration stops.
Treat both sides of face. Complete one
treatment, then concentrate on areas of pain.
Exact points may vary
Treat for total time.
Glide tip VERY SLOWLY
along cheek.
STOP gliding when unit
vibrates.
If device does not vibrate,
see troubleshooting tips
on reverse.
GLIDE SLOWLY to locate
next point.
Repeat and follow paths on
Step 3.
3 Easy Steps
1
• Use mild pressure. Ensure metal portion of tip
remains in contact with your skin. Green light near
tip indicates contact pressure is sufcient.
• You may feel nothing, a tingle, or a prickling sensation.
• If sensation is too sharp, move tip to another point.
• Avoid hair follicles, as treatment may feel sharper.
Tips
Don’t use on beards/
mustaches
No glasses or metal
facial jewelry
1
1
2
2
Recommended Use – Use 2 times/day for 2-4 weeks for
maximum effectiveness. Research shows a reduction in
both severity and frequency of symptoms with regular use.
STOP