Toshiba IP4100 SIP DECT User manual

BUSINESS COMMUNICATIONS DIVISION
IP4100 SIP DECT User Guide

TOSHIBA IP4100 DECT HANDSET
END USER GUIDE
FEATURES
Toshiba IP4100 DECT Handset Features
2.0 inch colour TFT back-lit display
Li-ion battery for long talk time and standby time
Handset mode talk time is 21hrs (approximate)
Speaker mode talk time is 15hrs (approximate)
Standby time is 314hrs (approximate)
Over-air feature upgrade support
Status LED –Shows Message waiting, Missed call, Low battery.
Back-lit keypad for easy operation in low-lit environments
Laser-etched keypad numbers for extended life use
Three soft keys for ease of operation
Four programmable feature keys for flexibility in operations
2.5 mm headset jack
Polyphonic ringer support
Vibration ring support
Additional battery charging station in handset charger
High-quality speaker phone
Belt clip
User-programmable alarms
Supports G711a law,G726 codec
User-friendly interface with context sensitive soft keys.
Shared central directory with 200 entries.
Call log records the last 50 calls, whether incoming or outgoing.
Twelve speed dial keys (numbers 2 through 9 on the twelve-key dial pad and the four
bottom feature keys).
About This Document
This document explains how to use the Toshiba IP4100 DECT handsets; for information on
system configuration and base installation, see the System Installation Guide or contact your
administrator.
If you require more information the Toshiba IP4100 DECT-UK Features i.e. on call transfers,
Conferencing etc. please ask your Administrator for a copy of Toshiba IP4100 DECT Technical
Overview

Manual Conventions
This manual uses several different type styles to distinguish between different parts of the
system:
Bold underline indicates a key or button on the handset
Reverse out indicates a soft key on the handset.
Italics indicates text on the display, such as menu options, prompts, and confirmation
messages
ALL CAPS, NARROW indicates a status light on the handset or base.
Terms and Abbreviations
This document uses the following terms and abbreviations:
Base
The main part of the system that connects to the VoIP network and
manages calls. All handsets must be registered to a base before use.
Charger
The cradle that stores and charges a handset; it also contains a spare
battery charger.
During a call
The station is currently on a call or has activated a dial tone.
Handset
The cordless handset that you use to dial and talk to callers.
In standby
The handset is inactive or idle.
GETTING STARTED
Charging the Battery
1) Unpack the handset, battery, and battery cover. If the battery cover is already on the
handset, press in on the notch and slide the cover down and off.
2) Align the battery so the contacts face the bottom of the handset and the flat side faces
up.

3) Insert the bottom of the battery first, then lay the battery down and push it gently until it
snaps into place.
4) Replace the cover and slide it up into place.
Connect the charger AC adapter to the
charger's AC jack.
Plug the other end of the adapter into
a standard 240V AC power outlet.
Place the handset in the charger with
the display facing forward. The display
on the handset should light up and the
charger LED should turn on. If it
doesn’t, reseat the handset or try
plugging the AC adapter into a
different outlet.
Place the spare battery in the back
section of the charger. (Pull the battery
latch back to insert the battery.
Charge each battery completely (about 10 hours) before using it.
Powering on the Handset
To power on the handset, press End ( ). The handset searches for a base and connects to
the unit with the strongest signal.
To power off the handset, press and hold End for about 4 seconds.
Attaching the Belt Clip
Line up the holes on each side of the handset. Insert the belt clip into the holes on each side of
the handset. Press down until it clicks.
To remove the belt clip, pull either side of the belt clip to release the tabs from the holes.

BASIC OPERATION
Keys and Their Functions
Charging Cradle

Key name (and icon)
What it does
Talk ( )
In standby: start a telephone call.
While the handset is ringing: answer the incoming call.
Speaker ( )
Switch a call to the speakerphone (and back).
End ( )
During a call: hang up.
In the menu or any list: go back one screen.
Select
In the menu or any list: select the highlighted item.
Menu ( )
Open or close the menu.
Soft keys
The soft keys automatically change their function based on
what you are doing. See "Using soft keys” on page ?.
Function keys 1 through
4 (F1 through F4)
Dials the contact assigned to the key
Four-way key:
Up
Down
Right
Left
Move the cursor up one line.
Move the cursor down one line.
Move the cursor to the right.
Move the cursor to the left.
Side Keys:
Mute
During a call: mute the microphone.
Plus ( )
During a call: increase the call volume.
Minus ( )
During a call: decrease the call volume.

Using the four-way key
Press the top of the key to move the cursor Up.
Press the bottom of the key to move the cursor Down.
Press the Right side of the key to move the cursor to the right.
Press the Left side of the key to move the cursor to the left.
Press the centre key to Select the currently highlighted item.

Using soft keys
Soft keys are controlled by the software: they will automatically change their function depending
on what you're currently doing:
The description of the soft key's current function appears in the bottom of the display
directly above the corresponding key.
If the description for a soft key is blank, that key doesn't currently have a function.
Sometimes, the current function of a soft key can duplicate the function of a regular key.
If this happens, you can press either key.
When referring to a soft key, this manual prints the key description in white text on a
dark background.
Entering text on the handset
To enter text in the handset (for example, entering a name in the contact list), press the number
key that corresponds to the letter you want to enter.
Press the key once to enter the first letter on the number key.
Press the key twice to enter the second letter, and three times to enter the third.

Press the key a fourth time to enter the number on the key.
The list of letters for each key appears in the lower right corner of the display so you can
see what letter you are about to enter.
The handset uses capital letters as the first character and lower case letters after that.
To switch between upper case letter, lower case letters, and numbers, press #.
To enter a symbol, press 1to cycle through the available symbols or press Symbol and
select the symbol you want to enter.
If two letters in a row use the same number key, enter the first letter. Wait for the cursor
to move to the next position, and then enter the second letter.
Press Select or Save when you’re finished.
If you make a mistake while entering a name, move the cursor to right of the incorrect
character and press Clear. The handset deletes the character to the left of the cursor
(like the backspace key on a keyboard).

READING THE DISPLAY AND STATUS LEDS
Display icons and what they mean
Since the icons appear based on what you're doing with the handset, you won't ever see all of
these icons at the same time.
Icon
Meaning
You have a new voice message.
The ringer is turned off: this handset will not ring when a call comes
in.
The keys are locked
The handset is currently on a call.
The microphone is muted, and the caller can't hear you.
Battery status
The battery is fully charged.
or
The battery is more than half charged.
or
The battery is about half charged.
or
The battery is getting low.
or
The battery is very low: change the battery or put the handset in the
charger.
(Rotating
icons)
The battery is charging.
Signal status
The signal from the base is very weak.
The signal from the base is weak.
The signal from the base is good.
The signal from the base is strong.

Icon
Meaning
The signal from the base is excellent
LED states and what they mean
Charger LEDs
Meaning
Handset Status
On: the handset is properly seated in the charger.
Off: the handset is not in the charger or is not properly seated.
Battery status
On: the spare battery is charging.
Off: the spare battery is completely charged.
Handset LEDs
Meaning
Status
Configurable by the user (see below).
F1 (in function key 1)
F2 (in function key 2)
F3 (in function key 3)
F4 (in function key 4)
LEDs do not illuminate.
Configuring the STATUS LED on the handset
The STATUS LED at the top of the handset has three available colors, red, green and yellow,
which are configurable by the user. You can specify what color the STATUS LED turns when
you missed a call, have a new voice message, or need to recharge the battery.
1) Press Menu to open the main menu screen.
2) Select the General Settings icon, then select LED signal.
3) Select RED LED, then choose what you want the red LED to mean.
4) Press End to go back one menu level, and then repeat the same selection with the
Green LED and Yellow LED.
5) For future reference, record your settings in the table on the following page. For
example, if you set the LED to turn yellow when you miss a call, place an X under
Missed call on the YELLOW LED row.
LED color
Missed call
Voice mail
Low Battery
None (Off)
RED
GREEN
YELLOW

Using the Menus
To open the menu, press Menu. The handset displays the main menu screen below.
Use the four-way key to move the cursor and highlight items. When you highlight each
item, the handset shows the current setting for that item in the display.
To select the highlighted item, press Select.
To go back one level in the menu, press End.
If you don't press any keys for 1 minute, the handset exits the menu.
Main Menu Screen
Contacts
Central Directory
Calls
Connectivity
Settings
Audio
Alarm

Contacts Screen (Local Contacts)
The main Contacts screen shows the list of contacts stored locally on this handset. When you
highlight a contact, you can use one of the following soft keys:
Soft key
Operation
Call
Dial the phone number showing on the display. (Press Right to
scroll through each phone number saved for this contact.)
Edit
Edit the selected contact's information.
More
See more options for the contact list.
To see options for the contact list, press More.
Add contact
Add a contact to the list. You can enter the following information:
Name
Up to four phone numbers (Work, Mobile, Home, and Other); you
must enter at least one phone number.
Ringtone
If the contact list is empty, this is the only available option.
Edit before call
Edit the selected contact's phone number before you dial it. This
will not edit the number in the contact list.
Edit contact
Edit the selected contact's information.
Delete contact
Delete the selected contact.
Delete all contacts
Erase the entire contact list.
Speed dial
Assign the selected contact to a speed dial number.

Central Directory Screen (Global Contacts)
The main Central Directory screen shows the list of contacts stored globally on the system.
When you highlight a contact in the directory, press Call to dial that contact.
Calls Screen
The main Calls screen shows the last 50 calls (whether incoming or outgoing) on this
handset. When you highlight a call on the list, you can use one of the following soft keys:
Soft key
Operation
Call
Return the selected call.
View
See more details about the selected call.
More
See more options for the call list.
To see options for the call list, press More.
Save as contact
Add the name and phone number from the selected call record as a
new contact.
Append to
contact
Add the number from the selected call record to an existing contact;
the handset prompts you to select a contact and phone number slot.
Edit before call
Edit the selected phone number before you dial it.
Delete item
Delete the selected call record.
Delete all items
Erase all records from call list.
Connectivity Screen
The operations on this screen require administrator-level access to the base. Contact
your system administrator before selecting any of these operations. See the System
Installation Guide for more information.
Register
Register the handset to a base. This option only functions if the handset is
not currently registered and displays a Deregistered message.
Deregister
Clear the handset's registration information. Once the handset is
deregistered, it will not function until it is registered to a base.
Settings Screen
Time & date
Select the format you prefer for time and date display:
Time format: Select 24 hour or AM/PM
Date format: Select one of 6 standard date formats.
Language
Select the handset's display language. As you highlight each language,
the display changes to that language. When you see the language you
want to use, press Select.

LED signal
Configure what color the Status LED turns when you miss a call, have a
new voice message, or need to recharge the battery.
Security
Set handset security features.
Handset name
Change the name the handset displays on the standby screen.
Reset settings
Reset all the options on this handset to factory default values.
Status
The status screen displays the following information (you will have to
scroll down to see all the fields):
The IP address, MAC address, and system name of the base this
handset is registered to.
The hardware version and software version of the base this handset is
registered to.
The hardware version and the software version of this handset.
The current band DECT radio band the handset is operating in.
The handset's battery level.
The handset's IPEI.
Auto answer
Choose how you want the handset to answer incoming calls:
Normal (default): you must press Talk to answer calls.
Any key: you can press any key to answer calls.
Automatic: the handset answers all calls after 5 seconds.
Silent charging
Choose how the handset responds to incoming calls while it is charging:
Off: The handset rings normally and displays the incoming call screen.
Disconnected: The handset does not respond to incoming calls at all.
Silent: The handset does not ring, but it does display the incoming call
screen.
Do not disturb
Turn on the Do Not Disturb feature.
Audio Screen
Change the ringer tone and volume.
Ring volume
Set the ringer volume. Press Up to raise the volume and Down to lower
the volume. Press Select or OK when you’re satisfied with the volume
setting.
Ring melody
Choose this handset's ring melody. As you highlight each ring melody,
press Play to hear a sample. When you hear the melody you want, press
Select.
Alert volume
Set the volume for notification tones. Press Up to raise the volume and
Down to lower the volume. Press Select or OK when you’re satisfied
with the volume setting.

Alert tone
Choose the tone this handset uses for alerts and notifications. As you
highlight each tone, press Play to hear a sample. When you hear the
tone you want, press Select.
Vibrator
Have the handset vibrate on an incoming call or a notification. Select one
of the following:
Off: The handset will not vibrate at all.
Vibrate then ring: The handset will vibrate first, then sound the tone or
melody on the second ring.
Vibrate only: The handset will only vibrate, not ring.
Vibrate and ring: The handset will vibrate and ring at the same time.
Key sound
Have the keypad sound a tone when you press a key. Choose one of two
sounds (Click or Tone) or select Silent to turn off the keypad tone off. The
tone will be activated after you press Select or OK.
Confirmation
sound
Press On if you want the handset to sound a tone each time you change
a setting. Press Off to disable this tone.
Coverage
warning
Press On if you want the handset to sound a warning when you
approach the edge of the base's range. Press Off to disable this tone.
Charger
warning
Press On if you want the handset to sound a warning when the battery is
getting low. Press Off to disable this tone.
Alarms Screen
Alarm
Set a one-time alarm on this handset. Enter the time you want the
alarm to sound and press Save.
Recurrent alarm
Set an alarm to sound on specific days of the week. Enter the time
you want the alarm to sound and press Save. The handset then
prompts you to select which days you want the alarm to sound.
Snooze time
Select the amount of time alarms remain snoozed before ringing
again. Choose from 1 through 10 minutes, in one minute
increments; the default is 10 minutes.
Using Common Features
Making and Receiving Calls
To...
From the earpiece
From the
speakerphone
Make a call: Dial the number, then…
Press Talk.
Press Speaker.
answer a call
Press Talk.
Press Speaker.
reject a call
Press Reject.
silence the ringer
Press Silent.

To...
From the earpiece
From the
speakerphone
mute the microphone during a call
Press Mute. Press again to turn the microphone
back on.
switch between the speakerphone
and earpiece
Press Speaker.
put a call on hold
Press Hold. If the call remains on hold for longer
than the hold time, it rings again.
return to a call on hold
Press Retrieve.
hang up
Press End.
Transferring Calls
1) During a call, press Transfer. This automatically places the call on hold.
2) Enter the extension you want to transfer the call to.
3) For an unattended transfer, press Transfer. For an attended transfer, wait until the other
extension answers: you can speak to the person you're transferring the call to; the caller
remains on hold. To complete the transfer, press Transfer again.
Working with Two Active Calls
1) Your handset supports two active calls or call appearances.
2) If a call comes in when you are on the other line, the handset sounds a tone to let you
know there is another call. To put the current call on hold and answer the incoming call,
just press Talk
3) When you have two active calls, the top of the LCD displays the name or number of the
other parties along with Line 1 (the first established call) and Line 2 (the second call).
You have the following options:
4) Press Swap to switch from one line to the other. The handset automatically puts the
current call on hold and switches to the other line.
5) Press Transfer to connect both lines and leave the call.
Working with conference call
If a call comes in or you initiate a call using the IP4100 DECT handset, once the call is
connected, the handset display gives you three options.
1) Hold
2) Conf.
3) Transfer
Press Conf.to initiate a conference call. The other call is automatically put on hold.
Now dial the desired number and press Talk. Once the second call is established press the
Conf.to join both the calls.

Using Do Not Disturb
While do not disturb is on, the handset turns off the ringer and ignores all incoming calls. Callers
will hear a busy signal. (Outgoing calls are not affected.)
1) From the main menu screen, select the Settings icon.
2) On the Settings screen, select Do not disturb.
3) Select Enable to turn on Do not disturb or Disable to turn it off.
Changing the Audio Volume
Each handset has individual volume settings for the earpiece, the speakerphone, and the
headset jack: press Plus to increase the volume of the item you are currently listening to and
Minus to decrease it. The handset saves the volume setting.
Using the Call Lists
The handset saves the last 50 calls (whether incoming or outgoing) to the call list.
To…
Press
Open the call list
Press Calls to see all calls on the lists. Use Right and Left to
select the specific call list you want to review:
Answered calls
Dialed calls (numbers dialed from this handset)
Missed calls
Scroll through the
list
Press Down to scroll through the list from newest to oldest. Press
Up to scroll from oldest to newest.
See details on a call
Highlight the call record in the list and press View.
Dial a number
Highlight the call record you want to dial and press Talk or Call.
Add a number to
the contact list
Highlight the call record and press More.
Select Append to a contact to add this phone number to an existing
contact.
OR select Add to contact list to create a new contact for this call
record;
Delete records from
the call list
Press More. Select Delete item to erase the selected call record;
select Delete all items to erase all records on the list.
Close the list
Press End.
Using the Contact List and Central Directory
Contact List (local)
Central Directory (global)
Up to 100 entries
Unique to each handset
Stored locally: can be edited by the end
user of the handset
Up to 200 entries
Shared by all users on the system
Stored in the system: can only be edited by
a system administrator

Navigating the Lists
To…
From the contact list…
From the central directory…
Open or close the list
Open the main menu and
select the Contacts icon.
Open the main menu and select
the Central Directory icon.
Scroll through the entries
Press Down to scroll through the contact list from A to Z or Up
to scroll from Z to A.
Jump to entries that start
with a certain letter
Press the number key
corresponding to the letter
you want to jump to.
NA
Dial a contact
Find the contact you want, and press Call or Talk.
Local Contact List Functions
Adding contacts
1) Open the main menu screen and select the Contacts icon.
2) Press More and select Add contact. (If the contact list is empty, this is the only available
option.)
3) Select Name and enter the name you want to use for this contact.
4) Select one of the four phone number slots (Work, Mobile, Home, or Other) and enter the
phone number you want to use for this contact. You must enter at least one phone
number, but it doesn't matter which of the slots you use.
5) To set a special ringtone for this contact, select Ringtone and choose the ringtone you
want the handset to use when this contact calls. (To hear a sample of the ringtone, press
Play.)
Deleting contacts
1) Open the main menu screen and select the Contacts icon.
2) Highlight the contact you want to erase and press More.
3) To erase this contact only, select Delete contact; to erase all contacts from this local list,
select Delete all contacts.
4) When the handset prompts you to confirm, press OK.

Edit a contact's phone number before dialing
1) Open the main menu screen and select the Contacts icon.
2) Highlight the contact you want to call and press More.
3) Select Edit before dial, then edit the phone number.
4) When you’re finished editing the number, press Call or Talk.
This will not change the phone number stored in the contact list.
Assigning Contacts to a Speed Dial Number
Your handset provides a total of 12 speed dial keys that you can assign to any contact: Keys 2
through 9on the twelve key dial pad and the four function keys at the bottom of the handset (F1
through F4)
1) Open the main menu screen and select the Contacts icon.
2) Highlight the contact you want to assign, and press More.
3) Select Speed dial. The handset shows the list of speed dial numbers and what contacts
are assigned.
The speed dial numbers from 2 through 9 correspond to the number keys on the dial
pad.
The speed dial numbers 10 through 13 correspond to F1 through F4, respectively.
4) Select the speed dial number you want to assign this contact to and press Add. If the
number you select is already assigned, press Delete to erase the existing assignment or
press Replace to overwrite the assignment with the new contact.
Making a call from a speed dial number
Press the function key (F1 through F4) or press and hold the number key that you assigned the
contact to. The handset automatically dials the first phone number on that contact record.

Using an Optional Headset
You can use a standard 2.5 mm telephone headset with your handset.
1) To install a headset, remove the headset jack cover and insert the headset plug into the
jack. You can do this with the phone in standby or during a call.
2) Just make and receive calls as usual, and plug in your headset to talk to the caller after
the call connects.
3) When you connect a headset, the handset automatically mutes the earpiece and
speaker. To re-activate the earpiece, just unplug the headset. To switch to speaker
handset, press Speaker.
Using the Voice Mail Waiting Indicator
When you have new messages, the STATUS LED turns green, red, or yellow, according to the
settings you selected in the LED signal menu. After you listen to all new messages, the
STATUS LED turns off.
Using the Security Menu
The Security menu lets you configure the keypad to automatically lock if the handset remains
idle and change the PIN used to deregister or reset the handset.