Avaya Integral 3 / 5 FC1 User manual

Benutzerhandbuch
User’s guide
Manuel utilisateur
FC1 / FC1 Ex
connected to
Integral Enterprise / Integral 55

2
FC1 / FC1 Ex
Copyright
© All rights reserved by Avaya GmbH & Co. KG, also for the case of trademark
right notices. Every publication authority, such as copy and transmission
rights, remains with us. (V 2.0 - 07/2007)
V
ersion
V 1.2 (11/2002)
V 1.3 (02/2004)
V 1.4 (04/2004)
V 1.4a (04/2004, 07/2004)
V 1.5 (29.04.2004)
V 1.5a (29.04.2004, 07/2004)
V 1.6 (12.08.2004, 08/2004)
V 1.7 (25.08.2004, 08/2004)
V 1.7a (25.10.2004, 10/2004)
V 1.8 (23.09.2005, 09/2005)
V 1.9 (12.12.2005, 12/2005)
V 2.0 (11.07.2007, 07/2007)
V 2.1 (31.08.2008, 08/2008)
FC-1_BA_GB.book Seite 2 Montag, 1. September 2008 4:41 16

3
FC1 / FC1 Ex Table of Contents
Table of Contents
Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Getting to know your handset Important information . . . . . . . . . . . 5
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Putting into operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Basic rules of operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
The functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Telephoning as usual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Callback if busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Double Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Refer back call and call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Switching between lines (call partners). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Second Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Code dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Local telephone directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Central telephone directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Message Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Call diversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Call diversion when your handset is busy . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Call diversion when your handset cannot be reached . . . . . . . . . . . . . . . . . 61
(Delayed) call transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Follow me (call diversion from) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
DTMF post-dialling (digits as tone signals) . . . . . . . . . . . . . . . . . . . . . . . . . 70
Call charge display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Changing call diversions by remote control . . . . . . . . . . . . . . . . . . . . . . . . . 77
Telephoning with the system while away . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
FC-1_BA_GB.book Seite 3 Montag, 1. September 2008 4:41 16

4
Table of Contents FC1 / FC1 Ex
Muting the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Hear conversation via speaker (Handsfree operation) . . . . . . . . . . . . . . . . . 81
Setting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Emergency call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Personal Identification Number (PIN). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Locking the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Receiving a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Message list and call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using the handset in more than one system . . . . . . . . . . . . . . . . . . . . . . . . 113
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
List of the message defined texts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Codes for your handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Technical specifications and accessories for the explosion-proof handset
FC1 Ex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Technical specifications and accessories for the handset FC1 . . . . . . . . . . 125
Table of characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
FC-1_BA_GB.book Seite 4 Montag, 1. September 2008 4:41 16

5
FC1 / FC1 Ex Getting to know your handset Important information
Getting to know your handset Important information
Where you can use your handset
The handsets FC1 and FC1 Ex are suitable for use in the office, outdoors and
in a dusty environment. The FC1 Ex is an explosion-proof version providing
gas explosion and dust explosion protection for use in hazardous areas. The
FC1 Ex must not be operated with any headset! Both handsets, FC1 and
FC1 Ex, comply with protection class IP 65 and are dust-proof and protected
against water jets. (V 2.0 - 07/2007).
You will find the safety instructions and some further information about
handling an explosion-proof handset version in the "Quick Guide" delivered
with the set. (V 1.6 - 08/2004).
Protecting against interference
Other electronic units usually are protected from high-frequency irradiation.
However, a device of this kind which is insufficiently protected may lead to
malfunctions.
ATTENTION
Never unscrew the handset housing!
The housing could be damaged as a result. It does not contain any
components that you can repair. Furthermore, as a result of any unau-
thorized intervention, the Ex-certificate for operation of an FC1 Ex in
hazardous areas will become void! (V 2.0 - 07/2007).
Where to install
Put your charger on a non-slip surface, especially if furniture is new or has
been treated with care materials. Varnishes or care materials may contain sub-
stances that can soften the feet of the charger, and the softened feet may
leave undesirable marks on the surface of the furniture. The Avaya GmbH &
Co. KG is not liable for damage of this kind. (V 2.0 - 07/2007)
FC-1_BA_GB.book Seite 5 Montag, 1. September 2008 4:41 16

6
Getting to know your handset Important information FC1 / FC1 Ex
Product package
Please check the contents of your FC1 / FC1 Ex product package immedi-
ately: (V 2.0 - 07/2007).
FC1 / FC1 Ex handset with "Hints On Operation". Ex factory, explosion-
proof units are equipped with a clip.
Changeable battery pack. Explosion-proof handsets have to be operated
using an explosion-proof battery pack only! Explosion-proof units and com-
ponents are bearing the Ex marking.
MEM-Card
System compliant charger for the rechargeable battery packs. However, for
explosion-proof handsets and battery packs with Ex marking only the
charger Tischladegerät FC1 S Ex with the appropriate plug-in power sup-
ply has to be used.
Plug-in power supply
Printed Short operating instructions
User manuals in various languages which include all the functions are
available on the internet at support.avaya.com. (V 2.0 - 07/2007)
Putting the battery into operation
First, charge the battery to full capacity. Then, during the first week of opera-
tion, always return the handset to the charger cradle. New battery cells will in
general reach full capacity only after several days of normal use. See also the
information on page 20 about using the battery.
Only use batteries in an appropriate manner. The Avaya GmbH & Co. KG is
not liable for damage which occurs due to inappropriate handling of the bat-
tery. (V 2.0 - 07/2007)
FC-1_BA_GB.book Seite 6 Montag, 1. September 2008 4:41 16

7
FC1 / FC1 Ex Getting to know your handset Important information
Consumer information about disposal of wasted equipment
Electric and electronic equipment and components marked with a
striked out dustbin may contain substances which are harmful to
the environment or to your health. Thus, any equipment or compo-
nent bearing such a mark must not be disposed of together with
household waste! Take the hazardous waste materials to a munic-
ipal collection centre for hazardous waste or to your dealer where
they can be disposed of in an environmentally friendly mannor. Please dispose
of discharged batteries only. (V 1.9 - 12/2005)
Authorisation and conformity
The Avaya GmbH & Co. KG declares that the products FC1 and FC1 Ex com-
ply with the basic requirements and other relevant provisions of guideline
1999/5/EU (R&TTE). (V 2.0 - 07/2007)
These devices are suitable for connection to radio interfaces (DECT™) from
Avaya telecommunications systems Integral Enterprise and Integral 33 / 55.
They define and fulfil the basic requirements according EU guideline 1999/5/
EG (Radio and Telecommunication Terminal Equipment, R&TTE). (V 2.1 - 08/2008)
Due to their design these devices are not suitable for direct operation on inter-
faces to public telecommunications networks. In the unlikely event of any prob-
lems occurring during operation, please contact your dealer or the system
admimistrator. (V 2.0 - 07/2007)
The declaration of conformity can be obtained using the following Internet ad-
dress: www.avaya.de/gcm/emea/de/includedcontent/conformity.htm. (V 2.0 - 07/
2007)
These devices operate in accordance with the DECT™ system with a fre-
quency range of 1880 MHz to 1900 MHz. (V 2.1 - 08/2008)
NOTE
DECT™ is a registered trademark of ETSI.
FC-1_BA_GB.book Seite 7 Montag, 1. September 2008 4:41 16

8
Getting to know your handset Important information FC1 / FC1 Ex
Retricted use of some functions
These instructions describe all handset functions which you can use with the
latest system software. Some functions cannot be performed with older soft-
ware. Please contact your dealer or system administrator for more detailed in-
formation. (V 1.9 - 12/2005)
FC-1_BA_GB.book Seite 8 Montag, 1. September 2008 4:41 16

9
FC1 / FC1 Ex Getting to know your handset Important information
Overview
ABC
2
D E F
3
G H I
4
J K L
5
M N O
6
P Q R S
7
T U V
8
W X Y Z
9
0
1
R
O K
N A M E
05341285701
3
12
4
7
10
6
8
9
11
14
13
16
15
21
5
FC-1_BA_GB.book Seite 9 Montag, 1. September 2008 4:41 16

10
Getting to know your handset Important information FC1 / FC1 Ex
Legend
No. Name Meaning
1 Emergency call key Keep key depressed until a deep confir-
mation tone sounds!
2 Headset socket The handset FC1 Ex must not be used
with any headset!
3 Handset
4 Display indicates call numbers and settings
5 Handsfree loudspeaker on rear of casing
6
LEFT SOFTKEY Functions depend on status (shown in
display) and for switching
OFF
7 RIGHT SOFTKEY Functions depend on status (shown in
display) and for switching ON
8
SELECTOR key 1st function: confirm settings (press
upon the centre of the key)
2nd function: arrow-up-down key to
scroll in the menu or in the lists (press
upon the upper or lower end of the key)
9
R key 1st function: Signal button for functions
in a telephone system
2nd function: handsfree operation
10
HANDSET HOOK ON/OFF key corresponds to lifting and replacing the
handset
11
1 key 1st function: digit and letters
2nd function: mute
12 Digit keys for digits and letters
13
0 key 1st function: digit and letters
2nd function: telephone book, call list,
message list
14
STAR key 1st function: ’star’
2nd function: switch over softkeys
3rd function: ’shift’ (capitals, lower case
letters)
FC-1_BA_GB.book Seite 10 Montag, 1. September 2008 4:41 16

11
FC1 / FC1 Ex Getting to know your handset Important information
15 HASH key 1st function: ’hash’
2nd function: redialling
16 Microphone
Legend (cont.)
No. Name Meaning
FC-1_BA_GB.book Seite 11 Montag, 1. September 2008 4:41 16

12
Getting to know your handset Important information FC1 / FC1 Ex
Display
Text and symbols in the display facilitate operation of the handset. They guide
you through the menus and provide information on the status of your handset.
The functions of the right and left softkeys change according to the current sta-
tus. The functions are shown in the display directly above the softkeys.
The lines in the display
Meaning of symbols
Symbol Name Meaning
Battery full
Battery nearly full
Battery nearly
empty
Battery empty
Battery symbol
flashing
Capacity for less than five minutes left. When you first
load a new battery, the handset does not ”know” its
charging status. So the battery signal shows two bars
only meaning battery is nearly charged. An appropriate
battery signal will be shown after the battery pack in the
handset once has been fully charged. See page 20.
Symbol line indicates the status of the handset.
Two text lines, e.g. for call number and name. .
Function of the right softkey, e.g. Menu.
Function of the left softkey, e.g. Clrdown.
FC-1_BA_GB.book Seite 12 Montag, 1. September 2008 4:41 16

13
FC1 / FC1 Ex Getting to know your handset Important information
Mute The microphone is off. Your call partner cannot hear
you.
No call signal The call signal has been set to mute.
Lock The handset is locked.
Handset The handset has a telephone connection.
Multifrequency
code
Each push of the button is transferred to the connection
subscriber (MFC post-dialling) as an (audible) DTMF
tone.
Headset You are making a call using the headset. The housing
microphone and loudspeaker are automatically
switched off.
Special functions
activated
STAR button is pressed for a long period.
Pressing a key for a long period: Keep key depressed
until a deep confirmation tone sounds.
Loudspeaker The loudspeaker for handsfree operation on the rear
side of the housing is switched on.
Within range of
system
Your handset is within range of a base station.
You may make a call.
Connection to
system
Your handset has a radio connection.
Meaning of symbols (cont.)
Symbol Name Meaning
FC-1_BA_GB.book Seite 13 Montag, 1. September 2008 4:41 16

14
Getting to know your handset Important information FC1 / FC1 Ex
The display on your handset can show two text lines comprising up to 16 char-
acters on each line. The layout of the display contents depends on the status
of your handset.
The display shows the current connection status. The following abbreviations
are used:
Bus. Busy
End End of connection
Free The called number is free
FM Follow-me is switched on
Conf. Conference
In basic state
The display shows the number and the first 16 letters
of your name.
Name display
If you are calling a subscriber, the display shows the
subscriber’s call number and/or name.
When making a call
The display shows the number (and the last 16 numbers)
the name.
When you are called
The display shows the number (and the last 16 numbers)
and, if available, the name.
If a call has been diverted to you
The display shows the number and the call diversion.
7442
Smith
Menu
2492
Miller
Clrdown Menu
0004434758739124
Free
Clrdown Menu
7442
Smith
Clrdown Menu
2942
Miller –>6382
Clrdown Menu
FC-1_BA_GB.book Seite 14 Montag, 1. September 2008 4:41 16

15
FC1 / FC1 Ex Getting to know your handset Important information
LIST Unread entry in the call list
Mail No text message
MAIL Unread text message waiting
MW Not yet heard message waiting on a voice mail
NR The called number cannot be reached
CCBS Call back entered
Conn. Connection
Dial Dialing procedure
FC-1_BA_GB.book Seite 15 Montag, 1. September 2008 4:41 16

16
Getting to know your handset Important information FC1 / FC1 Ex
Putting into operation
If your handset is not yet mounted
If the handset is not completely assembled when you receive it, you must:
Insert the Mem-Card (see page 17),
Install the battery (see page 18) and
Remove the protective film from the display, if necessary.
Your service team must register the handset with your telephone system.
Your handset is then ready for operation.
Now connect the charger (see page 19).
If your handset is already completely mounted
If the handset is already completely assembled and registered with your tele-
phone system when you receive it, you need only connect the charger (see
page 19).
MEM-Card
You can only use your handset to make and receive telephone calls if a MEM-
Card has been inserted. It saves important data for your handset, such as per-
sonal settings and your personal telephone book. If you switch handsets, you
can use the MEM-Card to make and receive telephone calls immediately.
FC-1_BA_GB.book Seite 16 Montag, 1. September 2008 4:41 16

17
FC1 / FC1 Ex Getting to know your handset Important information
Inserting the MEM-Card
First use a finger to press the small MEM-Card out of the larger frame (see
preceding illustration).
With the short edge at an angle under the holding crescents a, push the
MEM-Card into the MEM-Card compartment (1). The golden contact sur-
face of the MEM-Card must face downwards!
Press the MEM-Card downwards until the small tag b locks (2).
Taking out the MEM-Card
You only need to remove the MEM-Card if you intend to give the handset to
someone else or you need the MEM-Card for a new handset.
When removing the MEM-card, do not use copped or sharp-edged tools. They
might damage the MEM-card. (V 2.0 - 07/2007)
Remove the battery out of the handset (see page 18).
Press the small tag b upwards and lift the MEM-Card a bit at the same
time.
Now remove the MEM-Card.
1
2
a
b
FC-1_BA_GB.book Seite 17 Montag, 1. September 2008 4:41 16

18
Getting to know your handset Important information FC1 / FC1 Ex
Inserting the battery
For information about handling explosion-proof handset versions and for
safety instructions when replacing the battery see the "Quick Guide" com-
ing with the handset. (V 1.6 - 08/2004)
Push the battery into the housing (1).
FC1: Push the battery down on the lever side until you hear it lock (2).
FC1 Ex: Press the battery downwards on the screw side until it makes con-
tact with the housing (2).
FC1 Ex: Fix the battery with the securing screw (2). Use a screw driver
Torx T 10. The maximum fastening torque of the screw is 60 Ncm. (V 1.9 - 12/
2005)
Removing the battery
For information about handling explosion-proof handset versions and for
safety instructions when replacing the battery see the "Quick Guide" com-
ing with the handset. (V 1.6 - 08/2004)
Place the handset with the display downwards on the table.
FC1: Keep the lever (2) pressed down (V 2.0 - 07/2007)
FC1 Ex: Unscrew the securing screw using a screw driver Torx T 10.
Lift up the battery at the lever / screw side and remove it.
2
FC-1_BA_GB.book Seite 18 Montag, 1. September 2008 4:41 16

19
FC1 / FC1 Ex Getting to know your handset Important information
Placement of the charger
Place the charger on a stable, even surface, e.g. a table outside of hazardous
areas. Choose a location that is protected from direct sunlight and dampness.
CAUTION
For charging explosion-proof handsets, e.g. type FC1 Ex, use the
charger type FC1 S Ex only.
(V 1.7a - 10/2004)
Plug the plug-in mains unit into a socket.
Insert the small connecting cord plug into the back of the charging device.
The charger is ready for operation.
Charging the handset
Simply place the handset into the charger. You will hear an acknowledgement
tone. The display light will switch on briefly. The handset remains switched on
or off.
The battery symbol in the symbol row moves until the battery is completely
charged.
When the batteries are being charged, they will become slightly warm. This is
perfectly normal.
As soon as the battery is full, trickle charging starts. This is indicated by a
blinking frame of the battery full symbol.
Charging the spare battery
Charging an FC1 battery using the Charger Plus
At the rear side of the Charger Plus a slot is provided for charging a spare
battery. This slot is covered by a lid. Open the lid, insert the battery to be
charged and gently press it against the charger’s housing. The contact ar-
FC-1_BA_GB.book Seite 19 Montag, 1. September 2008 4:41 16

20
Getting to know your handset Important information FC1 / FC1 Ex
eas of the battery must get into electrical contact with the contact springs.
Close the lid. As soon as the contact is established and charging starts, the
front bottom LED of the table-top charger changes its colour from green to
red.
Charging an explosion-proof battery using the Tischladegerät FC1 S Ex
An open bay is provided on the back of the table-top charger Tischla-
degerät FC1 S Ex for charging an explosion-proof spare battery. Place the
battery into the bay with the contacts facing downward and the securing
screw bore facing outside and gently press it down against the contact
springs. As soon as the contact is established and charging starts, the front
bottom LED of the table-top charger changes its colour from green to red.
For more information about handling explosion-proof handset versions
and for safety instructions when replacing the battery see the "Quick
Guide" coming with the handset. (V 1.6 - 08/2004)
Information on using the battery
ATTENTION
Do not throw the battery into a fire as it might explode.
To avoid injury and fire damage, do not allow the contacts of the bat-
tery to come into contact with conductive objects or to be short-
circuited.
When you first load a new battery, the handset does not at first ”know” its
charging status. So, for the time being, the battery signal shows two bars only
meaning battery is nearly charged. An appropriate battery signal will be shown
after the battery pack once has been completely charged in the handset!
Every time you insert a battery pack into your handset, you should charge
the battery to full capacity for at least 14 hours. Use only system-compatible
chargers for charging the batteries! (V 2.0 - 07/2007)
Read the hints about "Caring for NiCD and NiMH battey packs" in the Quick
Guide. They contain information on how to obtain optimum service life from
your battery pack.
FC-1_BA_GB.book Seite 20 Montag, 1. September 2008 4:41 16