Toshiba Magnia Z310 User manual

2
Toshiba Magnia®
Z310/Z310R
User’s Guide
Contacting Toshiba
If you need assistance:
❖support.toshiba.com
Download the latest drivers, view detailed installation instructions, and access the
latest server information
❖InTouch™ Center
Calling within the United States [phone]
Calling from outside the United States [phone]
For troubleshooting information, see Identifying a Problem on page 372.
SV140-0402M1
TOSHIBA

3
Model: Toshiba Magnia®Z310/Z310R System Unit
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause interference, in which case the user will be required to correct the interference at his
own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
❖This device may not cause harmful interference in a commercial area.
❖This device must accept any interference received, including interference that may cause undesired operation.
Contact: Toshiba America Information Systems, Inc.
9740 Irvine Blvd.
Irvine, CA 92618-1697
[phone]
NOTE: Only peripherals complying with the FCC Class A limits may be attached to this computer. Shielded
cables must be used between the external devices and the computer’s PS/2™keyboard port, PS/2 mouse port,
USB ports, serial port 1, video port, and SCSI ports. Changes or modifications made to this equipment not
expressly approved by Toshiba, or parties authorized by Toshiba, could void the user’s authority to operate the
equipment.

4
Warning Labels
Warning labels are attached to this equipment, as shown below.
Read these labels carefully:
Power Supply Unit (System Unit)
Power Supply Unit (External Unit)
1.
2.
1
2

5
WARNING label
CAUTION label
Laser label
CAUTION: This appliance contains a laser system and is classified as a “CLASS 1
LASER PRODUCT.” To use this model properly, read the instruction manual carefully
and keep it for your future reference. In case of any trouble with this model, please
contact your nearest “AUTHORIZED service station.” To prevent direct exposure to the
laser beam, do not try to open the enclosure.
Use of controls or adjustments or performance of procedures other than those
specified in the owner’s manual may result in hazardous radiation exposure.
CLASS 1 LASER
PRODUCT TO IEC 60825-1
LASER KLASSE 1
N ACH IEC 60825-1
CLASS 1 LASER PRODUCT
LASER KLASSE 1

6
Copyright
This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright
laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is
assumed, however, with respect to the use of the information contained herein.
©2002 by Toshiba America Information Systems, Inc. All rights reserved.
The following copyrights apply to the SST software described in this user’s guide.
COPYRIGHT TOSHIBA CORPORATION 1997-2002. ALL RIGHTS RESERVED.
Copyright 1981-1993 Microsoft Corporation. All rights reserved.
Copyright 1995-2000 Intel Corporation. All rights reserved.
Copyright 1994-2002 Adaptec, Inc. All rights reserved.
Copyright 1999-2002 LSI Logic Corporation. All rights reserved.
Copyright 1999-2000 S3 Graphics, Inc. All rights reserved.
Copyright 1999 Phoenix Technologies, Ltd. All rights reserved.
Copyright TEAC America, Inc. All rights reserved.
Disclaimer
The information contained in this manual, including but not limited to any instructions, descriptions, and product
specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDE NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND
HEREBY EXPRESSLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY
FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL
ERRORS OR OMISSIONS CONTAINED HEREIN. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT,
CONTRACT, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER
INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
Some states do not allow the exclusion of incidental or consequential damages so the above limitation or exclusion
may not apply to you.
Trademarks
Magnia®is a registered trademark and InTouch is a service mark of Toshiba America Information Systems, Inc.
Intel, Pentium, and LANDesk are registered trademarks of Intel Corporation.
PS/2 is a trademark of International Business Machines Corporation.
InsightManager™ is a trademark of Compaq Corporation.
Microsoft, its logos, MS-DOS, Windows, and Windows NT, and MS are registered trademarks of Microsoft Corporation.
Ethernet is a registered trademark of Xerox, Inc.
EZ-SCSI and SCSISelect are registered trademarks of Adaptec, Inc.
NetWare is a registered trademark of Novell Corporation.
Acrobat®Reader Copyright ©1987-1999 Adobe Systems Incorporated. All rights reserved. Adobe, the Adobe logo,
Acrobat, and the Acrobat logo are trademarks of Adobe Systems Incorporated.
MegaRAID is a registered trademark of LSI Logic Corporation.
Linux®is the registered trademark of Linus Trovald in the USA and other countries.
Other product names and trademarks belong to the individual companies concerned.

7
EU-Declaration of Conformity
This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking
is Toshiba Europe, Hammfeldamm 8, 41460 Neuss, Germany.
TOSHIBA EU Declaration of Conformity
EU Übereinstimmungserklärung
Déclaration de conformité UE
Declaración de conformidad de la UE
Dichiarazione di conformità UE
EU Försäkran om Överensstämmelse
Toshiba declares that the product: Toshiba Magnia®Z310 System Unit (SYU3810U/SYU3819U); External HD Unit Z1 (CAB3601U/CAB3602U0;
External Device Bay Unit Z1 (CAB3611U/CAB3612U) conform to the following standards:
Toshiba erklärt, daß das Produkt: Toshiba Magnia®Z310 System Unit (SYU3810U/SYU3819U); External HD Unit Z1 (CAB3601U/CAB3602U0;
External Device Bay Unit Z1 (CAB3611U/CAB3612U) folgenden Normen entspricht:
Toshiba déclarent que le produit cité ci-dessous: Toshiba Magnia®Z310 System Unit (SYU3810U/SYU3819U); External HD Unit Z1 (CAB3601U/
CAB3602U0; External Device Bay Unit Z1 (CAB3611U/CAB3612U) est conformé aux normes suivantes:
Toshiba declaran que el producto: Toshiba Magnia®Z310 System Unit (SYU3810U/SYU3819U); External HD Unit Z1 (CAB3601U/CAB3602U0;
External Device Bay Unit Z1 (CAB3611U/CAB3612U) cumple los siguientes estándares:
Toshiba dichiara, che il prodotto: Toshiba Magnia®Z310 System Unit (SYU3810U/SYU3819U); External HD Unit Z1 (CAB3601U/CAB3602U0;
External Device Bay Unit Z1 (CAB3611U/CAB3612U) è conforme alle seguenti norme:
Toshiba intygar att produkten: Toshiba Toshiba Magnia®Z310 System Unit (SYU3810U/SYU3819U); External HD Unit Z1 (CAB3601U/CAB3602U0;
External Device Bay Unit Z1 (CAB3611U/CAB3612U) överensstämmer med föijande normer:
Supplementary Information: “The product complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC
Directive 89/336/EEC.”
Weitere Informationen: “Das Produkt entspricht den Anforderungen der Niederspannungs-Richtlinie 73/23/EG und der EMC-
Richtlinie 89/336/EG.”
Informations complémentaires: “Ce produit est conforme aux exigences de la directive sur les basses tensions 73/23/CEE et de la
directive EMC 89/336/CEE.”
Información complementaria: “El Producto cumple los requisitos de baja tensión de la Directiva 73/23/CEE y la Directiva EMC 89/
336/CEE.”
Ulteriori informazioni: “Il prodotto é conforme ai requisiti della direttiva sulla bassa tensione 73/23/EG e la direttiva EMC 89/
336/EG.”
Ytteligare information: “Produkten uppfyller kraven enligt lägspänningsdirektiver 73/23/EEC och EMC-direktiv 89/336/EEC.”
EMC-emission: EN50081-1
EN55022
EN61000-3-2
EN61000-3-3
1992
1994
1995
1995
Residential, commercial & Light Industry
Class A (Commercial environment)
230V/AC, 50Hz
230V/AC, 50Hz
EMC-immunity EN55024
EN61000-4-2
EN61000-4-3
ENV50204
EN61000-4-4
EN61000-4-5
EN61000-4-6
EN61000-4-11
1998
1995
1998
1995
1995
1995
1996
1994
Residential, commercial & Light Industry
DO:4kV, AD:8kV
10V/m, 80-1000MHz, 1kHz 80% AM
10V/m, 895-905MHz, 200Hz 50% PM
AC-line: 2kV, Signal-line: 1kV, f:5kHz, Polarity: +/-
AC-line: 1kV/2kV, Polarity: +/-
10Ve.m.f, 0.15-80MHz, 80% AM
30% 10ms, 60% 100ms, >95% 5000ms
Safety: EN60950
A1
A2
A3
A4
A11
1992
1993
1993
1995
1997
1997
Safety for IT-equipment
Amendment to EN60950
Amendment to EN60950
Amendment to EN60950
Amendment to EN60950
Amendment to EN60950

8
Contents
About This Guide.................................................................... 21
Other Icons.................................................................... 22
Chapter 1: Getting Started................................................. 23
Make sure you have everything.............................................. 23
Installing optional internal devices.......................................... 23
Environmental considerations ................................................ 23
General environmental considerations.......................... 23
Maintenance........................................................................... 26
Power requirements................................................................ 27
Front view (panel closed)........................................................ 27
Key lock......................................................................... 27
Front view (panel open).......................................................... 28
Controls and Indicators................................................. 32
Front panel display........................................................ 34
Rear view................................................................................ 37
AC connector................................................................. 37
Security loop ................................................................. 37
I/O connectors............................................................... 38
Expansion slot............................................................... 39
LAN status indicators.................................................... 39
Removing and replacing the server panels............................ 39
Removing the top panel (micro tower model)................ 39
Replacing the top panel (micro tower model)................ 41
Removing and replacing the top panel (rack model)..... 41
Inside the server..................................................................... 42
IDE HDD cage/IO Device cage..................................... 42
Riser card/SCSI riser card ............................................ 42
CPU sockets.................................................................. 43
Cooling fans .................................................................. 43

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Expansion slot............................................................... 43
Motherboard.................................................................. 43
Memory slots................................................................. 43
Type II PCMCIA wireless LAN adapter ......................... 43
Connecting (optional) peripheral devices............................... 43
Floppy disk drive ........................................................... 45
Connecting the power cable................................................... 46
Turning on the server.............................................................. 47
Wake-On-LAN™ Function............................................. 47
POST (Power On Self-Test).................................................... 48
Starting the system................................................................. 49
Starting the server from the hard disk drive.................. 49
Starting the server using the CD-ROM ......................... 49
Starting the server using a floppy disk.......................... 49
BIOS setup............................................................................. 50
Starting the BIOS Setup Utility...................................... 50
Menu screen ................................................................. 50
Changing BIOS Settings............................................... 51
BIOS Settings................................................................ 52
Backup diskettes .................................................................... 59
Creating backup diskettes............................................. 59
Setting the system configuration ............................................ 60
Onboard SCSI utility...................................................... 60
Setting up a disk array (RAID)................................................ 64
Configuring Arrays......................................................... 64
Assigning RAID Levels.................................................. 65
Planning the Array Configuration .................................. 66
Using the MegaRAID IDE Setup Utility ......................... 66
Installing software................................................................... 72
Turning off the server.............................................................. 72
Performing a normal shutdown ..................................... 72

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Using the automatic shutdown function ........................ 72
Chapter 2: Connecting Hardware Devices......................... 75
Connecting Optional Hardware Devices................................. 75
Before You Start............................................................ 75
Maintenance Overview........................................................... 77
Working on Rack Mounted Servers............................... 78
Rack assembly procedure............................................. 79
Removing the Power Supply .................................................. 87
Installing the power supply unit..................................... 88
Memory modules.................................................................... 89
Installing an additional memory module........................ 91
Removing a memory module........................................ 92
CPU modules ......................................................................... 93
Removing a Processor.................................................. 98
Internal Battery..................................................................... 102
Replacing the Internal Battery..................................... 102
Installing Hard Disk Drives ................................................... 105
Expansion Cards.................................................................. 108
Restrictions on PCI expansion cards .......................... 108
Installing SCSI or expansion cards ........................... 108
Chapter 3: Expansion Device Setup ................................ 112
External Hard Drive Unit Z1 - Front View ............................. 112
Front panel.................................................................. 113
Power button ............................................................... 113
System status indicators............................................. 114
HDD status indicators ................................................. 115
External Hard Drive Unit Z1 - Rear View.............................. 116
AC connector............................................................... 116
I/O connectors............................................................. 116
External Unit control connector IN/OUT () .................. 116

11
SCSI connector ()........................................................ 116
Installing a SCSI Hard Disk Drive (HDD) - External Hard Drive
Unit Z1.................................................................................. 117
Setting up a disk array (RAID)..................................... 120
External Device Bay Unit Z1 - Front View ............................ 120
Front panel.................................................................. 121
Power button ............................................................... 121
System status indicators............................................. 122
External Device Bay Unit Rear View .................................... 123
AC connector............................................................... 123
I/O connectors............................................................. 123
External Unit control connector IN/OUT () .................. 123
SCSI connector ()........................................................ 123
Connecting External Device Z1 Units................................... 124
Installing a SCSI device........................................................ 126
Terminator................................................................... 126
SCSI ID....................................................................... 126
Installing the SCSI device ........................................... 126
Chapter 4: Hardware Diagnostics .................................... 130
About Hardware Diagnostics................................................ 130
Starting Hardware Diagnostics............................................. 130
Diagnostic Options ............................................................... 131
01. Diagnostic Test............................................................... 132
01. Diagnostic Test Menu Test Items........................... 133
02. Running Test................................................................... 141
03. Log Utilities..................................................................... 143
Log Utilities screen headings...................................... 143
System Configuration Display .............................................. 149
System Information ..................................................... 150
SCSI Devices.............................................................. 151
IDE Devices................................................................. 151

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BMC............................................................................ 152
Chapter 5: Server Setup Tool........................................... 153
Checking Accessories................................................. 153
Starting SST......................................................................... 153
Starting SST on Another System................................ 155
Main Menu .................................................................. 156
RAID Configuration ..................................................... 157
Operating System Installation Screen......................... 160
Windows 2000 Quick Installation.......................................... 161
Locale Settings............................................................ 162
Create Disk Partition................................................... 162
User Information Settings............................................ 163
License Mode Setting.................................................. 164
Server Role Setting..................................................... 164
Network Protocol Setting-1 ......................................... 165
TCP/IP Protocol Setting-1........................................... 166
DNS/WINS Setting-1................................................... 167
Network Protocol Setting-2 ......................................... 168
TCP/IP Protocol Setting-2........................................... 169
DNS/WINS Setting-2................................................... 170
Certificate Service Settings......................................... 171
Public and Private Key Pair Settings........................... 172
CA Identifying Information Settings............................. 173
Data Storage Location Settings .................................. 174
Network Services Setting............................................ 175
Domain/Workgroup Setting......................................... 176
Update Driver Settings................................................ 177
Services and Application Installation........................... 178
HarnessEye/web Setting............................................. 180
Setup Option............................................................... 181

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Confirm Parameter Settings........................................ 182
Windows NT 4.0 Quick Installation....................................... 183
Locale Settings............................................................ 184
Create Disk Partition................................................... 184
User Information Settings............................................ 185
License Mode Setting.................................................. 186
Server Role Setting..................................................... 187
Network Setting........................................................... 188
Network Protocol Setting............................................. 189
TCP/IP Protocol Setting.............................................. 190
DNS/WINS Setting...................................................... 191
Network Services Setting............................................ 192
Domain/Workgroup Setting......................................... 193
Update Driver Settings................................................ 194
Services and Application Installation........................... 195
HarnessEye/web Setting............................................. 196
Setup Option............................................................... 197
Confirm Parameter Settings Screen............................ 198
Windows 2000 Manual Installation....................................... 199
Creating driver disks ................................................... 199
Selecting the disk driver.............................................. 200
After Installation (Windows 2000)......................................... 202
Installing the Toshiba Display Power Save Driver ....... 204
After Installation (Windows NT 4.0)............................. 204
Netware Installation.............................................................. 208
Before installing NetWare............................................ 208
Installing NetWare 5.1................................................. 211
Operating System Reinstallation.......................................... 217
Additional Manual Installations............................................. 217
Installing the HarnessEye/web.................................... 217
Installing the USB FDD driver ..................................... 217

14
AFT, ALB and IPSec functions.................................... 218
Auto-shutdown function............................................... 226
Chapter 6: IDE MegaRAID Configuration Console.......... 228
MegaRAID Configuration Console ....................................... 228
Features and Architecture........................................... 228
MegaRAID Console Server......................................... 229
Installation ............................................................................ 230
Supported Internet Browsers ...................................... 230
Installing the MegaRAID Configuration Console......... 231
Using the MegaRAID Configuration Console....................... 232
Logging on to the RAID Server................................... 232
MegaRAID Configuration Console main screen ......... 233
Managing the IDE Controllers .............................................. 235
Scan Devices .............................................................. 235
Configuration View...................................................... 235
Log Data...................................................................... 247
Advanced .................................................................... 248
Backplane.................................................................... 250
Close Server ............................................................... 251
Chapter 7: Management Software ................................... 252
HarnessEye/web (HEW)....................................................... 252
HEW modules............................................................. 252
Module Roles.............................................................. 253
Module Configuration Notes........................................ 256
Security ................................................................................ 257
Operating Environment......................................................... 257
Installation ............................................................................ 258
Install Agent ................................................................ 258
Install Management Proxy........................................... 262
Install Management Console....................................... 264

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Install Linux Agent....................................................... 267
Removing HarnessEye/web................................................. 271
Remove HarnessEye/web in Windows NT.................. 271
Remove HarnessEye/web in Windows 2000 .............. 271
Remove HarnessEye/web in Linux ............................. 271
Using HarnessEye/web........................................................ 272
Initial Screen ............................................................... 272
Agent List Screen........................................................ 273
Main Screen................................................................ 274
Product Information Screen ........................................ 277
Sensor Status Screen................................................. 278
IDE RAID Status Screen............................................. 279
SCSI RAID Status Screen........................................... 281
Mobile IP Software Screen.......................................... 283
Software Access Point Screen.................................... 286
Error Log Screen......................................................... 287
Remote Power Control Screen.................................... 288
Configure Alerts Screen.............................................. 289
S.E.L. (System Event Log) Screen.............................. 294
Performance Settings Screen ..................................... 299
Performance Screen ................................................... 301
Configuration Screen .................................................. 302
Collect Logs Screen.................................................... 304
Advanced Setting Screen............................................ 306
Agent Information Add/Delete Tool....................................... 314
Starting the Tool.......................................................... 314
Using the Tool ............................................................. 314
Management Proxy Add/Delete Tool.................................... 315
Starting the Tool.......................................................... 315
Using the Tool ............................................................. 316

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Alert Message Function........................................................ 316
Starting the Function................................................... 316
Using the Function...................................................... 317
Local Configuration Tool....................................................... 319
Starting the Tool.......................................................... 319
Using the Tool ............................................................. 319
Remote Management and Front Panel Display Setup Tool.. 322
Setting up the LAN environment ................................. 322
Setting up the front panel display................................ 325
Chapter 8: Software Access Point.................................... 326
Configuration........................................................................ 327
Wireless LAN .............................................................. 327
Wired and Wireless LANs........................................... 328
Multiple access points................................................. 328
Installing the Software Access Point..................................... 330
Windows NT installation ............................................. 330
Windows 2000 installation .......................................... 333
Linux Installation ........................................................ 339
Uninstalling the Software Access Point....................... 341
Installing the Access Point Configuration Utility.................... 343
Uninstalling the Access Point Configuration Utility...... 344
Utilities.................................................................................. 345
Access Point Configuration Utility (Local) ................... 345
Access Point Configuration Utility (Remote) ............... 351
Using the utility............................................................ 351
Wired LAN Selection Utility ......................................... 352
Setup from the WEB Browser ..................................... 354
SNMP Settings..................................................................... 365
SNMP Settings for Windows NT ................................. 365
SNMP Settings For Windows 2000............................. 366

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SNMP Settings For Linux............................................ 367
Security ................................................................................ 369
Software Access Point Troubleshooting ............................... 370
Chapter 9: Troubleshooting.............................................. 372
Identifying a Problem............................................................ 372
Startup Sequence................................................................. 373
Error Checking ............................................................ 373
Startup Problems ........................................................ 373
Application Software Problems............................................. 374
After the System Has Been Running Correctly........... 375
Common Hardware Problems .............................................. 375
The Power Indicator Does Not Light............................ 376
The Screen is Blank.................................................... 376
Characters are Distorted or Do Not Display Properly . 376
The FDD Activity Indicator Does Not Light.................. 376
The FDD Activity Indicator is Always On..................... 377
The HDD Status Indicators Do Not Light .................... 377
The HDD Does Not Respond...................................... 377
CD-ROM Drive Status Indicator Does Not Light ......... 377
The Disk and STS Indicators Light and Flash Amber. 377
The Fault Indicator Lights Amber................................ 378
The FDD Indicator Does Not Light.............................. 378
An Error Is Displayed During POST Operation,
or POST Stops Midway............................................... 378
Loading of RAID Controller BIOS Stops Midway ........ 378
Cannot Install the OS.................................................. 378
The OS Does Not Boot, Or The OS Bootup
Stops Midway.............................................................. 378
The Power Button Does Not Function
After System Abort...................................................... 379

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The Internal Clock Does Not Keep Precise Time........ 379
Application Software Problems............................................. 379
Remedy When Windows NT/Windows 2000 is Usable........ 379
Remedy When Windows NT/Windows 2000 is Unusable.... 380
Before Calling for Service..................................................... 381
Toshiba Technical Support ................................................... 381
Appendix A: Specifications............................................... 382
Appendix B: Interfaces..................................................... 393
Appendix C: Switch Settings............................................ 399
Appendix D: Sensor List................................................... 402
Appendix E: Alarms.......................................................... 405
Appendix F: Unit Logs...................................................... 410
Appendix G: Message List............................................... 414
Index................................................................................. 416

19

20
Introduction
Thank you for purchasing a Toshiba Magnia®Z310/Z310R server, which combines high
performance with great flexibility.
❖Compact chassis of 2U 1/2 width
❖Installation flexibility (Rack and Micro Tower)
❖Up to two Pentium III processors (1.13 GHz, 1.26 GHz, 1.4 GHz)
❖One 64bit/66MHz PCI slot
❖Main memory expandable to a maximum of 3 GB
❖24X-speed CD-ROM drive (standard)
❖Up to two 80 GB hard disk drives (IDE)
❖IDE RAID (RAID 0 and 1) (standard)
❖Hot-swap hard disk drives
❖Ultra 160 SCSI IF (option)
❖2 LAN ports (10BASE-T/100BASE-TX) provided as standard, ALB (Adaptive Load
Balance) and AFT (Adaptive Fault Tolerance) compatible. LAN ports are "triple DES"
secure
❖Network adapter supports Wake-On-LAN™feature
❖Wireless LAN (IEEE802.11b) card (option)
❖Wireless Software Access Point
❖Remote management mechanism via network (power ON/OFF, reboot provided,
standard)
❖Server setup assist software “Toshiba Server Setup Tool”
❖HarnessEye/web integrated server operation management software
❖Flexibility of system configuration with external units (External Hard Drive Unit Z1 and
External Device Bay Unit Z1)