Toshiba Magnia 3310 User manual

2
Toshiba Magnia®
3310/3310R User’s
Guide
Contacting Toshiba
If you need assistance:
❖www.pcsupport.toshiba.com
Download the latest drivers, view detailed installation instructions, and access the
latest server information
❖Toshiba Global Support Centre
Calling within the United States [phone]
Calling from outside the United States [phone]
For troubleshooting information, see If Something Goes Wrong on page 245.
SV149-0703M1
TOSHIBA

3
Model: Toshiba Magnia 3310/3310R
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause interference, in which case the user will be required to correct the interference at his
own expense.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
❖This device may not cause harmful interference in a commercial area.
❖This device must accept any interference received, including interference that may cause undesired operation.
Contact: Toshiba America Information Systems, Inc.
9740 Irvine Blvd.
Irvine, CA 92618-1697
[phone]
EU-Declaration of Conformity
Only peripherals complying with the FCC Class A limits may be attached to this computer. Shielded
cables must be used between the external devices and the computer’s parallel port, PS/2™keyboard
port, PS/2 mouse port, USB port, and monitor port. Changes or modifications made to this equipment
not expressly approved by Toshiba, or parties authorized by Toshiba, could void the user’s authority to
operate the equipment.
TOSHIBA EU Declaration of Conformity
EU Übereinstimmungserklärung
Déclaration de conformité UE
Declaración de conformidad de la UE
Dichiarazione di conformità UE
EU Försäkran om Överensstämmelse
Toshiba declares that the product: Toshiba Magnia 3310/3310R (SYU3910W-00001, SYU3910W-00002, SYU3910W-00003, SYU3919W-R0001,
SYU3919W-R0002, SYU3919W-R0003, SYU3910W-000Z1, SYU3910W-000Z2, SYU3910W-000Z3, SYU3919W-R00Z1, SYU3919W-R00Z2,
SYU3919W-R00Z3) conforms to the following standards:
Toshiba erklärt, daß das Produkt: Toshiba Magnia 3310/3310R (SYU3910W-00001, SYU3910W-00002, SYU3910W-00003, SYU3919W-R0001,
SYU3919W-R0002, SYU3919W-R0003, SYU3910W-000Z1, SYU3910W-000Z2, SYU3910W-000Z3, SYU3919W-R00Z1, SYU3919W-R00Z2,
SYU3919W-R00Z3) folgenden Normen entspricht:
Toshiba déclarent que le produit cité ci-dessous: Toshiba Magnia 3310/3310R (SYU3910W-00001, SYU3910W-00002, SYU3910W-00003,
SYU3919W-R0001, SYU3919W-R0002, SYU3919W-R0003, SYU3910W-000Z1, SYU3910W-000Z2, SYU3910W-000Z3, SYU3919W-R00Z1,
SYU3919W-R00Z2, SYU3919W-R00Z3) est conformé aux normes suivantes:
Toshiba declaran que el producto: Toshiba Magnia 3310/3310R (SYU3910W-00001, SYU3910W-00002, SYU3910W-00003, SYU3919W-R0001,
SYU3919W-R0002, SYU3919W-R0003, SYU3910W-000Z1, SYU3910W-000Z2, SYU3910W-000Z3, SYU3919W-R00Z1, SYU3919W-R00Z2,
SYU3919W-R00Z3) cumple los siguientes estándares:

4
This product is carrying the CE-Mark in accordance with the related European Directives. Responsible for CE-Marking
is Toshiba Europe, Hammfeldamm 8, 41460 Neuss, Germany.
Notice to user of EN55022
Toshiba dichiara, che il prodotto: Toshiba Magnia 3310/3310R (SYU3910W-00001, SYU3910W-00002, SYU3910W-00003, SYU3919W-R0001,
SYU3919W-R0002, SYU3919W-R0003, SYU3910W-000Z1, SYU3910W-000Z2, SYU3910W-000Z3, SYU3919W-R00Z1, SYU3919W-R00Z2,
SYU3919W-R00Z3) è conforme alle seguenti norme:
Toshiba intygar att produkten: Toshiba Toshiba Magnia 3310/3310R (SYU3910W-00001, SYU3910W-00002, SYU3910W-00003, SYU3919W-R0001,
SYU3919W-R0002, SYU3919W-R0003, SYU3910W-000Z1, SYU3910W-000Z2, SYU3910W-000Z3, SYU3919W-R00Z1, SYU3919W-R00Z2,
SYU3919W-R00Z3) överensstämmer med föijande normer:
Supplementary Information: “The product complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC
Directive 89/336/EEC.”
Weitere Informationen: “Das Produkt entspricht den Anforderungen der Niederspannungs-Richtlinie 73/23/EG und der EMC-
Richtlinie 89/336/EG.”
Informations complémentaires: “Ce produit est conforme aux exigences de la directive sur les basses tensions 73/23/CEE et de la
directive EMC 89/336/CEE.”
Información complementaria: “El Producto cumple los requisitos de baja tensión de la Directiva 73/23/CEE y la Directiva EMC 89/
336/CEE.”
Ulteriori informazioni: “Il prodotto é conforme ai requisiti della direttiva sulla bassa tensione 73/23/EG e la direttiva EMC 89/
336/EG.”
Ytteligare information: “Produkten uppfyller kraven enligt lägspänningsdirektiver 73/23/EEC och EMC-direktiv 89/336/EEC.”
EMC-emission: EN50081-1
EN55022
EN60555-2
EN61000-3-3
1992
1994
1987
1995
EMC-immunity: EN50082-1
EN61000-4-2
EN61000-4-3
ENV50204
EN61000-4-4
EN61000-4-5
EN61000-4-6
EN61000-4-11
1997
1995
1998
1995
1995
1995
1996
1994
CD:8kV, AD:15kV
10V/m, 80-1000MHz, 1kHz 80% AM
10V/m, 895-905MHz, 200Hz 50% PM
AC-line: 2kV, Signal-line: 1kV, f: 5kHz, Polarity:+/-
AC-line: 1kV / 2kV, Polarity; +/-
10V emf, 0.15-80MHz, 80% AM
30% 10ms, 60% 100ms, >95% 5000ms
Safety: EN60950
A1
A2
A3
A4
1992
1993
1993
1993
1995
1997
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.

5
Warning Labels
Warning labels are attached to various components. Read these labels carefully.
CD-ROM Safety Instruction
The CD-ROM drive employs a laser system. To ensure proper use of this product, please read the CD-ROM instruction
manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized
service location. Use of controls, adjustments or performance of procedures other than those specified may result in
hazardous radiation exposure. To prevent direct exposure to the laser beam, do not try to open the enclosure.
Location of the required label
Copyright
This guide is copyrighted by Toshiba America Information Systems, Inc. with all rights reserved. Under the copyright
laws, this guide cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is
assumed, however, with respect to the use of the information contained herein.
©2003 by Toshiba America Information Systems, Inc. All rights reserved.
This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this
model properly, read the instruction manual carefully and keep it for your future reference. In case of any
trouble with this model, please contact your nearest authorized service provider. To prevent direct exposure
to the laser beam, do not try to open the enclosure.
Use of controls or adjustments or performance of procedures other than those specified in the owner’s
manual may result in hazardous radiation exposure.
CLASS 1 LASER
PRODUCT TO IEC 60825-1
LASER KLASSE 1
N ACH IEC 60825-1
CLASS 1 LASER PRODUCT
LASER KLASSE 1

6
Export Administration Regulation
This document contains technical data that may be controlled under the U.S. Export Administration Regulations, and
may be subject to the approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in
contravention of the U.S. Export Administration Regulations is prohibited.
Disclaimer
The information contained in this manual, including but not limited to any instructions, descriptions and product
specifications, is subject to change without notice.
TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (TOSHIBA) PROVIDE NO
WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND
HEREBY EXPRESSLY DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING. TOSHIBA ASSUMES NO LIABILITY
FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL
ERRORS OR OMISSIONS CONTAINED HEREIN. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, WHETHER BASED ON TORT,
CONTRACT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHER
INFORMATION CONTAINED HEREIN OR THE USE THEREOF.
Some states do not allow the exclusion of incidental or consequential damages so the above limitation or exclusion
may not apply to you.
Trademarks
Magnia is a registered trademark and InTouch is a registered trademark of Toshiba America Information Systems, Inc.
Intel, Pentium, LANDesk, and Xeon are registered trademarks of Intel Corporation.
Wake-on-Lan is a registered trademark and PS/2 is a trademark of International Business Machines Corporation.
Microsoft, its logos, MS-DOS, Windows, Windows XP, Windows 2000, and MS are registered trademarks of Microsoft
Corporation.
Ethernet is a registered trademark of Xerox, Inc.
NetWare is a registered trademark of Novell Corporation.
MegaRAID is a registered trademark of LSI Logic, Inc.
SCSISelect is a registered trademark of Adaptec, Inc.
Other product names and trademarks belong to the individual companies concerned.

7
Table of Contents
About this guide......................................................................................... 14
Other documentation................................................................................. 15
Safety icons............................................................................................... 15
Other icons used.............................................................................. 16
Warning, danger and caution labels.......................................................... 16
EPS-R cage Warning and Danger labels......................................... 16
Service options.......................................................................................... 17
Maintenance contracts .............................................................................. 17
Cleaning the server ................................................................................... 17
Setting up your work environment............................................................. 17
Developing good work habits ........................................................... 18
Arranging your work area................................................................. 18
Seating and posture......................................................................... 19
Using your arms and wrists.............................................................. 19
Chapter 1: Getting Started ................................................................. 20
Make sure you have everything................................................................. 20
Installing optional internal devices............................................................. 20
Environmental considerations ................................................................... 20
General environmental considerations............................................. 20
Power requirements .................................................................................. 23
Front of the server ..................................................................................... 23
Limiting access to server controls.................................................... 24
Server controls, indicators and drives.............................................. 25
Removing and replacing the server panels............................................... 30
Removing the side panel (pedestal model)...................................... 30
Replacing the side panel (pedestal model)...................................... 31
Removing the top panel (rack models) ............................................ 31
Replacing the top panel (rack models)............................................. 32
Rear view of the server ............................................................................. 33
Power supply unit............................................................................. 33
Isolating EPS-R cage and cooling fan unit failures.................................... 34
Indication of a failure ........................................................................ 35

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Identifying the AC power connector and I/O signal ports................. 37
Expansion slots................................................................................ 38
Connecting peripheral devices .................................................................. 39
Connecting AC power................................................................................ 40
Inside the server........................................................................................ 41
Motherboard..................................................................................... 41
Cooling fans ..................................................................................... 41
CPU sockets .................................................................................... 42
Internal battery................................................................................. 42
Memory bank ................................................................................... 42
Expansion slots................................................................................ 42
Turning on the server ................................................................................ 42
Using Wake-On-LAN® ..................................................................... 43
Power On Self Test (POST)....................................................................... 44
Booting the server ..................................................................................... 44
Starting the server from the floppy disk drive................................... 44
Starting the server from the hard disk drive ..................................... 45
Starting the server from the CD-ROM drive..................................... 45
BIOS setup................................................................................................ 46
Setting the system configuration ............................................................... 46
BIOS Setup Utility ............................................................................ 46
Onboard SCSI Utility........................................................................ 46
Turning off the server ................................................................................ 46
Performing a normal shutdown ........................................................ 46
Performing an abnormal system shutdown...................................... 47
Chapter 2: Connecting Hardware Devices ......................................... 48
Installing optional devices ......................................................................... 48
Before you start................................................................................ 48
Maintenance overview............................................................................... 50
Working on rack-mounted servers ................................................... 51
Cooling fans ............................................................................................. 53
Removing and installing an intake fan.............................................. 53
Removing and replacing a primary or redundant exhaust fan ......... 56
Memory modules....................................................................................... 60

9
Installing memory modules .............................................................. 61
Removing a memory module ........................................................... 66
CPU module.............................................................................................. 69
Before Installing and Removing a CPU module............................... 70
Replacing the Retention Clamp ....................................................... 71
Removing the CPU Module.............................................................. 72
Installing the CPU Module................................................................ 76
Post-Procedure After Installing/Removing the CPU Module............ 82
Internal battery .......................................................................................... 84
Replacing the internal battery .......................................................... 84
SCSI devices............................................................................................. 86
Assigning SCSI IDs.......................................................................... 86
Detecting SCSI Devices (SAF-TE)................................................... 86
Terminating SCSI devices................................................................ 87
Removing device bay spacers ......................................................... 87
Installing SCSI devices .................................................................... 88
Removing SCSI devices .................................................................. 90
Hard disk drives (HDDs)............................................................................ 91
Downgraded server operation.......................................................... 91
RAID failures .................................................................................... 93
Installing a hard disk drive......................................................................... 93
Replacing a hard disk drive.............................................................. 95
Expansion cards........................................................................................ 97
Restrictions on PCI expansion cards ............................................... 98
Setting IRQ levels............................................................................. 98
Cautions when adding RAID controllers and SCSI host adapters ... 98
Installing expansion cards................................................................ 98
Removing expansion cards............................................................ 100
Installing a RAID controller............................................................. 101
Power supply units .................................................................................. 103
EPS-R power supply units ............................................................. 103
Chapter 3: System Configuration Setup........................................... 106
BIOS Setup Utility.................................................................................... 106
Starting the BIOS Setup Utility....................................................... 106

10
Changing the BIOS settings........................................................... 108
BIOS settings ................................................................................. 108
Onboard SCSI Utility ............................................................................... 114
Starting the SCSI Utility ................................................................. 114
Menu configuration......................................................................... 115
SCSI Utility keyboard commands................................................... 115
Setting devices............................................................................... 116
Installing the RAID Utility......................................................................... 118
Automatic rebuilding with a hot spare ............................................ 118
Rebuilding the disk array using Power Console Plus..................... 118
Additional options for MegaRAID BIOS setup................................ 119
Chapter 4: Server Setup Tool........................................................... 120
Starting SST............................................................................................ 120
Starting SST on another system .................................................... 122
Main Menu ..................................................................................... 122
RAID Configuration ........................................................................ 123
Simplified RAID Configuration Setup ............................................. 124
Operating System Installation ........................................................ 125
Windows 2003 Quick Installation ................................................... 126
Windows 2000 Quick Installation ................................................... 139
Windows 2003 Manual Installation using SST ............................... 154
Windows 2000 Manual Installation using SST ............................... 156
Windows 2003/2000 Manual Installation without SST ................... 158
Post Installation (Windows Server 2003) ....................................... 159
Post Installation (Windows 2000)................................................... 160
Additional Software Manual Installations ....................................... 160
HarnessEye/web............................................................................ 161
Toshiba Display Power Save Driver................................................ 161
Troubleshooting ....................................................................................... 162
Errors occurring during RAID creation ........................................... 162
Error occurring during OS installation ............................................ 164
Failure to create the System Partition ............................................ 165
Errors occurring during FD reading................................................ 165

11
Errors occurring during SST startup .............................................. 166
Error occurring from incorrect operation ........................................ 166
Chapter 5: Management Software ................................................... 167
HEW modules ......................................................................................... 167
Module Roles ................................................................................. 169
Security ................................................................................................... 170
Operating environment............................................................................ 170
Module Configuration Notes........................................................... 170
Management Console.................................................................... 171
Management Proxy ........................................................................ 171
Agent.............................................................................................. 171
Before Installing Harness Eye/web.......................................................... 172
Installing HarnessEye/web ...................................................................... 174
Removing HarnessEye/web .................................................................... 180
Using HarnessEye/web........................................................................... 181
Initial Screen .................................................................................. 181
Agent List screen ........................................................................... 183
Remote Console screen................................................................. 184
Main Summary screen ................................................................... 185
Details screen ................................................................................ 187
Product Information screen............................................................ 189
Sensor Status screen..................................................................... 190
IDE RAID Status screen................................................................. 192
SCSI RAID Status screen .............................................................. 194
Mobile IP Software screen ............................................................. 196
Software Access Point screen........................................................ 200
Error Log ....................................................................................... 201
Remote Power Control screen ....................................................... 202
Configure Alerts screen ................................................................. 204
Filter Settings tab ........................................................................... 205
S.E.L. (System Event Log)............................................................. 209
Performance Settings screen......................................................... 215
Performance screen....................................................................... 217

12
LAN Alerting Configuration screen................................................. 218
Configuration screen...................................................................... 219
Front Panel Indicators screen ........................................................ 220
Collect Logs screen........................................................................ 221
Advanced Settings .................................................................................. 223
Agent Entry screen ........................................................................ 223
DB Backup screen ......................................................................... 225
Cleanup Error Log screen.............................................................. 226
Alert Message Location screen...................................................... 227
Alert Message Contents screen..................................................... 229
Email Address screen .................................................................... 230
Email Contents screen................................................................... 231
Screen Settings screen.................................................................. 232
Agent Information Add/Delete Tool ......................................................... 234
Starting the tool.............................................................................. 234
Using the tool ................................................................................. 234
Management Proxy Add/Delete Tool....................................................... 235
Starting the tool.............................................................................. 235
Using the Tool ................................................................................ 235
Alert Message Function .......................................................................... 236
Starting the Function...................................................................... 236
Using the Function ......................................................................... 236
Local Configuration Tool.......................................................................... 239
Starting the tool.............................................................................. 239
Using the tool ................................................................................. 239
Remote Management.............................................................................. 242
Connection from the Guest ............................................................ 243
Verifying Connection on the Guest Side ........................................ 244
Verifying Connection on the Host Side........................................... 244
Chapter 6: If Something Goes Wrong .............................................. 245
Identifying the problem ............................................................................ 245
Startup sequence .................................................................................... 246
Error checking................................................................................ 246
Startup problems............................................................................ 247

13
Application software problems................................................................. 247
Common hardware problems .................................................................. 248
The front panel power indicator light is not on ............................... 248
The screen is blank........................................................................ 248
Characters are distorted or do not display properly ....................... 248
The FDD indicator light is not on.................................................... 249
The HDD status indicator lights are not on .................................... 249
The hard disk drive does not respond............................................ 249
The FDD indicator does not light.................................................... 249
An error is displayed during POST operation, or POST stops midway .
249
Loading of RAID controller BIOS stops midway............................. 250
Cannot install the OS ..................................................................... 250
The OS does not boot, or the OS bootup stops midway................ 251
Windows 2000 is locked or cannot be used................................... 251
The power button does not function after a system abort.............. 251
Remedy when Windows 2000 is Usable ................................................. 252
Remedy when Windows 2000 is Unusable ............................................. 252
Abnormal system shutdown .................................................................... 253
Before calling for service ......................................................................... 253
Toshiba Technical Support ...................................................................... 253
Chapter 7: Hardware Diagnostics .................................................... 254
HW Diagnostics Program Main Menu ..................................................... 255
Diagnostics Test (01. DIAGNOSTIC TEST) ................................... 256
Running Test (02. RUNNING TEST).............................................. 258
Log Utilities..................................................................................... 270
Appendix A: Specifications............................................................... 274
Appendix B: Interface ....................................................................... 280
Appendix C: Jumper Settings........................................................... 289
Appendix D: Sensor List................................................................... 291
Appendix E: Unit Logs...................................................................... 294

14
Introduction
Thank you for purchasing the Toshiba Magnia 3310/3310R server, which combines high
performance with great flexibility.
❖Supports up to two Intel®Xeon
™
processors - 2.40 GHz or 3.06 GHz
❖512 KB secondary cache
❖PC2100 DDR 200 MHz high-speed ECC memory, expandable to 6 GB
❖48x speed IDE CD-ROM drive
❖Server drivers and other important tools
❖Two network ports: one 1000/100/10Base-TX and one 100Base-TX/10BaseT
❖Integrated network adapter that supports Wake-on-LAN®, Automatic Load Balancing
(ALB) and Automatic Fault Tolerance (AFT) functions
❖Pedestal models quickly and easily convert to 5U rack mount with a rack-mount kit
❖Supports up to six (146 GB) SCSI hot-swappable, RAID-ready, SCA drives
❖Single channel, 64-bit Ultra 320 SCSI PCI RAID controller option
❖Three 5.25-inch device bays (one occupied by the CD-ROM drive)
❖Redundant power supply capable
❖Easy-to-upgrade memory modules and expansion cards, no tools needed
❖Split-front panel providing three levels of physical security
About this guide
This guide introduces the features of the Toshiba Magnia 3310/3310R server and
explains how to set up, configure, and maintain the server. Before using your Toshiba
server, refer to this guide to gain an overall understanding of operating procedures and
safety precautions.

Other documentation 15
Other documentation
In addition to this user’s guide, the Toshiba Magnia 3310/3310R Server Setup Tool CD
contains:
❖The Safety Instruction Guide for Toshiba Servers, which contains general safety
information.
❖Other related documentation.
Check the readme.txt file for a complete list of the documentation provided on the
Magnia 3310/3310R Server Setup Tool CD.
Toshiba also provides you with:
❖A Toshiba Magnia®3310/3310R Quick Start Card, which identifies the major server
components, and provides a quick reference on connection, setup, and system
configuration information.
❖Warranty information
Safety icons
All safety instructions must be read carefully and fully understood, before attempting to
use your Toshiba Magnia®3310/3310R server.
This guide contains the safety instructions that must be observed in order to avoid
personal injury or damage to your server. The safety instructions have been classified
according to the seriousness of the risk, and the following icons highlight these
instructions as follows:
Indicates an imminently hazardous situation which, if not avoided, will result in
death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in
death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, may result in
minor or moderate injury.
Indicates a potentially hazardous situation which, if not avoided, may result in
property damage.

Warning, danger and caution labels 16
It is extremely important that basic safety practices are followed when installing and
maintaining the system.
Other icons used
Additional icons highlight other helpful or educational information:
Warning, danger and caution labels
CD-ROM caution label
EPS-R cage Warning and Danger labels
A warning label is attached to the power supply units of this equipment, as shown below:
Provides important information.
TECHNICAL NOTE: This icon highlights technical information about the server.
HINT: This icon denotes helpful hints and tips.
DEFINITION: This icon indicates the definition of a term used in the text.
CLASS 1 LASER
PRODUCT TO IEC 60825-1
LASER KLASSE 1
N ACH IEC 60825-1

Service options 17
Service options
Toshiba offers a full line of service options built around its warranty programs. Refer to
the warranty and service material included with the server for registration information, or
visit our web site at www.support.toshiba.com.
Maintenance contracts
Periodic maintenance and inspection is essential to keeping the server fully operational
and assuring its safe use. Toshiba recommends obtaining a maintenance contract with
an authorized Toshiba Magnia service provider. For more information, use the following
Toshiba Global Support Centre numbers:
Calling within the United States [phone]
Calling from outside the United States [phone]
Cleaning the server
If the server’s exterior case is dirty or stained, clean it with a soft cloth. If necessary,
moisten the cloth with water. Never use harsh chemicals to clean the server.
Setting up your work environment
You can work more comfortably and efficiently by thoughtfully organizing your work
space. Developing good work habits is the best way to avoid strain and stress to your
hands, back, neck and eyes.
Never remove the caution labels. If the labels are illegible, consult your authorized
service repair office or sales office.
Never use the handle of the EPS-R power supply unit to lift or move the server.
Using the handle in this manner can cause severe damage to the power supply,
the EPS-R cage, and/or internal server components.
Using the computer keyboard incorrectly may result in discomfort and possible
injury. If your hands, wrists, and/or arms bother you while typing, stop using the
computer and rest. If the discomfort persists, consult a physician.

Setting up your work environment 18
Developing good work habits
The key to avoiding discomfort or injury from repetitive strain is to vary your activities. If
possible, schedule a variety of tasks into your working day. Finding ways to break up the
routine can reduce stress and improve your efficiency.
❖Take short breaks from typing.
❖Take short breaks to change position, stretch your muscles, and rest your eyes. A two
or three minute break every half hour is more effective than one long break after
several hours.
❖Stretch spontaneously throughout the day to reduce tension.
❖Avoid performing repetitive activities for long periods. Intersperse repetitive activities
with other tasks.
❖To reduce eye strain, look away from the computer every 15 minutes or so, and focus
your eyes on a distant object for 30 seconds.
Arranging your work area
Carefully planned placement of your computer and desktop tools can help you avoid
stress-related injuries and make working more efficient. Adjusting the lighting can make it
easier to see your work and reduce eye strain.
❖Place the keyboard on a flat surface, directly in front of you, at a comfortable distance.
When you use the keyboard, your arms and hands should be in a relaxed position
with your forearms parallel to the floor. You should be able to type without twisting
your body or neck.
❖Place the monitor so that its top is at eye level. If you wear bifocal or progressive
lenses, position the monitor slightly lower.
❖Adjust the screen to avoid reflections and glare.
❖Set your paper holder at the same distance as the screen. If possible, adjust the
holder so that the paper is at the same height as the screen.
❖Position the monitor so that sunlight or bright indoor lighting does not reflect off the
screen. Use tinted windows or shades to reduce glare.
❖Avoid placing the monitor in front of a bright light that could shine directly in your eyes.
❖If possible, use soft, indirect lighting in your computer work area.

Setting up your work environment 19
Seating and posture
Correct posture and computer placement
When using the computer, sit comfortably. Proper seating is a primary factor in reducing
strain.
❖Position your chair so that the keyboard is at or slightly below the level of your elbow.
You should be able to type comfortably with your shoulders relaxed.
❖Your knees should be slightly higher than your hips. If necessary, use a footrest to
raise the level of your knees and ease the pressure on the back of your thighs.
❖Adjust the back of your chair so that it supports the lower curve of your spine. If
necessary, use a cushion to provide extra back support.
❖Sit with your back straight so that your knees, hips and elbows form approximately
90-degree angles when you work. Do not slump forward or lean back too far.
Using your arms and wrists
❖Keep your wrists straight while typing. If necessary, adjust the keyboard and chair
height to keep wrists straight.
❖Avoid resting on your wrists while typing.
❖Use a light touch on the keys and mouse.
❖Avoid bending, arching, or twisting your wrists. Keep them in a relaxed, neutral
position while typing.
❖Exercise your hands, wrists and arms several times during the day to improve
circulation.
Regular attention to your work habits can make your time at the computer more
productive.

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Chapter 1
Getting Started
This chapter provides a detailed description of the server and the environmental
conditions in which it is designed to operate.
Make sure you have everything
Unpack the boxes and check the contents against your purchase order. If the server
contains optional devices, those components will also be listed. If any items are missing
or damaged, notify your sales representative immediately.
Installing optional internal devices
Install all optional devices before setting up the server. The installation and configuration
procedures described in this guide require specific technical knowledge and experience.
If you have no experience installing and removing computer hardware devices, or if the
job seems difficult, consult an authorized Toshiba Magnia service provider. Toshiba
assumes no liability for damages if you install and remove optional devices yourself.
Environmental considerations
This section lists precautionary measures to take when setting up pedestal and rack-
mounted Toshiba Magnia 3310/3310R servers.
General environmental considerations
❖Install the server in a clean, dust-free and well-ventilated place.
❖Install the server on a level and steady surface.
❖Never install the server upside down.
Handling the cord on this product will expose you to lead, a chemical known to the
State of California to cause birth defects or other reproductive harm. Wash your
hands after handling.