Tosot FTS-12R2 User manual

Owner's Manual
Original Instructions
Air Conditioners
DC Inverter U-match Series Floor Ceiling Type Unit
Models:
Indoor Unit
Outdoor Unit
UTS-12R2
UTS-18R2
UTS-24R2
FTS-12R2
FTS-18R2
FTS-24R2

To Users
Thank you for selecting TOSOT product. Please read this instruction manual
carefully before installing and using the product, so as to master and correctly use
the product. In order to guide you to correctly install and use our product and
achieve expected operating effect, we hereby instruct as below:
(1) This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children without supervision.
(2) In order to ensure reliability of product, the product may consume some
power under stand-by status for maintaining normal communication of
system and preheating refrigerant and lubricant. If the product is not to be
used for long, cut off the power supply; please energize and preheat the
unit in advance before reusing it.
(3) Please properly select the model according to actual using environment,
otherwise it may impact the using convenience.
(4) If the product needs to be installed, moved or maintained, please contact
our designated dealer or local service center for professional support.
Users should not disassemble or maintain the unit by themselves,
otherwise it may cause relative damage, and our company will bear no
responsibilities.
(5) All the illustrations and information in the instruction manual are only for
reference. In order to make the product better, we will continuously
conduct improvement and innovation. If there is adjustment in the product,
please subject to actual product.
(6) If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified persons in order to avoid a hazard.

Exception Clauses
Manufacturer will bear no responsibilities when personal injury or property loss
is caused by the following reasons:
(1) Damage the product due to improper use or misuse of the product.
(2) Alter, change, maintain or use the product with other equipment without
abiding by the instruction manual of manufacturer.
(3) After verification, the defect of product is directly caused by corrosive gas.
(4) After verification, defects are due to improper operation during
transportation of product.
(5) Operate, repair, maintain the unit without abiding by instruction manual or
related regulations.
(6) After verification, the problem or dispute is caused by the quality
specification or performance of parts and components that produced by
other manufacturers.
(7) The damage is caused by natural calamities, bad using environment or
force majeure.

Contents
1 Safety Notices (Please be sure to abide them) ............... 1
2 Installation.......................................................................... 5
2.1 Installation Preparation ..........................................................5
2.2 Unit Installation ....................................................................15
2.3 Electrical Installation ............................................................31
2.4 Check after Installation.........................................................42
2.5 Product Operating Range ....................................................43
2.6 Test Running ........................................................................43
3 Product Introduction ....................................................... 45
3.1 Overall Layout......................................................................45
3.2 Standard Accessories...........................................................46
4 Installation of Controller ................................................. 46
5 Maintenance ..................................................................... 47
5.1 Failures Not Caused by Faults of the AC..............................47
5.2 Error Code ...........................................................................49
5.3 Unit Maintenance .................................................................52
5.4 Notice on Maintenance ........................................................55
5.5 After-Sales Services.............................................................62
This marking indicates that this product should not be disposed with
other household wastes throughout the EU. To prevent possible harm to
the environment or human health from uncontrolled waste disposal,
recycle it responsibly to pro
mote the sustainable reuse of material
resources. To return your used device, please use the return and
collection systems or contact the retailer where the product was
purchased. They can take this product for environmental safe recycling.

DC Inverter U-match Series Floor Ceiling Type Unit
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1 Safety Notices (Please be sure to abide them)
SPECIAL WARNING:
(1) Be sure to comply with national gas regulations.
(2) Do not pierce or burn.
(3) Do not use means to accelerate the defrosting process or to clean, other
than those recommended by the manufacturer.
(4) Be aware that refrigerants may not contain an odor.
(5) Appliance shall be installed, operated and stored in a room with a floor
area larger than"X"m² ("X" see section 2.1.1).
(6) The appliance shall be stored in a room without continuously operating
ignition sources (for example: open flames, an operating gas appliance or
an operating electric heater).
PROHIBITED: This sign indicates that the items must be prohibited.
Improper operation may cause severe damage or death to people.
WARNING: If not abide them strictly, it may cause severe damage to the
unit or the people.
NOTE: If not abide them strictly, it may cause slight or medium damage to
the unit or the people.
OBSERVED: This sign indicates that the items must be observed.
Improper operation may cause damage to people or property.
WARNING:
This product can’t be installed at corrosive, inflammable or explosive environment
or the place with special requirements, such as kitchen. Otherwise, it will affect the
normal operation or shorten the service life of the unit, or even cause fire hazard or
serious injury. As for the above special places, please adopt special air conditioner
with anti-corrosive or anti-explosion function.
Please read this operating manual carefully before operating the unit.
The air conditioner is charged with inflammable refrigerant R32 (GWP: 675).
Before using the air conditioner, please read the instruction manual.

DC Inverter U-match Series Floor Ceiling Type Unit
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Before installing the air conditioner, please read the instruction manual.
Before repairing the air conditioner, please read the instruction manual.
The figures in this manual may be different with the material objects, please
refer to the material objects for reference.
PROHIBITED!
(1) The air conditioner should be grounded to avoid electric shock. Do not connect
the ground wire to gas pipe, water pipe, lightning arrester or telephone wire.
(2) The appliance shall be stored in a well-ventilated area where the room size
corresponds to the room area as specified for operation.
(3) The appliance shall be stored in a room without continuously operating open
flames (for example an operating gas appliance) and ignition sources (for
example an operating electric heater).
(4)
According to federal/state/local laws and regulations, all packages and
transportation materials, including nails, metal or wooden parts, and plastic
packing material, must be treated in a safe way.
WARNING!
(1)
Please install according to this instruction manual. Installation must be
performed in accordance with the requirement of NEC and CEC by authorized
personnel only.
(2) Any person who is involved with working on or breaking into a refrigerant
circuit should hold a current valid certificate from an industry-accredited
assessment authority, which authorises their competence to handle
refrigerants safely in accordanc
e with an industry recognised assessment
specification.
(3)
Servicing shall only be performed as recommended by the equipment
manufacturer. Maintenance and repair requiring the assistance of other skilled
personnel shall be carried out under the supervision of the person competent
in the use of flammable refrigerants.
(4) The appliance shall be installed in accordance with national wiring regulations.
(5) The fixed wires connecting to the appliance must be configured with all-pole
disconnection device under voltage grade III according to wiring rules.
(6) Air conditioner should be stored with protective measures against mechanical
damage caused by accident.

DC Inverter U-match Series Floor Ceiling Type Unit
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WARNING!
(7)
If the installation space for air conditioner pipe is too small, adopt a protective
measure to prevent the pipe from physical damage.
(8)
During installation, use the specialized accessories and components,
otherwise water leakage, electric shock or fire hazard may occur.
(9) Please install the air conditioner in a secure place that can withstand the
weight of air conditioner. Insecure installation may cause the air conditioner
falling down and lead to injury.
(10) Be sure to adopt independent power circuit. If the power cord is damaged, it
must be repaired by the manufacturer, service agent or other professional
agents.
(11)
The air conditioner can be cleaned only after it is turned off and
power-disconnected, otherwise electric shock may occur.
(12) The air conditioner is not intended to be cleaned or maintained by children
without supervision.
(13) Do not alter the setting of pressure sensor or other protective devices. If the
protective devices are short-circuited or changed against rules, fire hazard or
even explosion may occur.
(14) Do not operate the air conditioner with wet hands. Do not wash or sprinkle
water on the air conditioner, otherwise malfunction or electric shock will occur.
(15) Do not dry the filter with naked flame or an air blower; otherwise the filter will
be out of shape.
(16) If the unit is to be installed in a small space, please adopt protective measures
to prevent the concentration of refrigerant from exceeding the allowable safety
limit; Excessive refrigerant leakage may lead to explosion.
(17) When installing or re-installing the air conditioner, please keep the refrigerant
circuit away from substances other than the specified refrigerant, such as air.
Any presence of foreign substances will cause abnormal pressure change or
even explosion, resulting in injury.
(18) Only professionals are allowed to carry on daily maintenance.
(19) Before contacting any wire, make sure power is cut off.
(20) Do not let any inflammable objects near the unit.
(21) Do not use organic solvent to clean the air conditioner.
(22) If you need to replace a component, please ask a professional to repair with a
component supplied by the original manufacturer so as to ensure the unit’s
quality.
(23) Improper operation may get the unit broken, hit by electric shock or cause fire.
(24) Do not make the air conditioner wet or electric shock may be lead, ensure that
the air conditioner will not be cleaned by water rinsing under any
circumstance.

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NOTES!
(1) Do not put a finger or other objects into the air inlet or air return grill.
(2) Please adopt safety protection measures before touching the refrigerant pipe,
otherwise your hands may be hurt.
(3) Please arrange the drain pipe according to the instruction manual.
(4) Never stop the air conditioner by directly cutting off the power.
(5) Please select the proper copper pipe according to the requirement for pipe
thickness.
(6) Indoor unit can only be installed indoors while outdoor unit can be installed
either indoors or outdoors. Never install the air conditioner in the following
places:
1) Places with oil smoke or volatile liquid: plastic parts may deteriorate and
fall off or even cause water leakage.
2) Places with corrosive gas: copper pipe or the welding parts may be
corroded and cause refrigerant leakage.
(7) Adopt proper measures to protect the outdoor unit from small animals because
they may damage the electric components and cause malfunction of the air
conditioner.
OBSERVED!
(1) If wired controller is to be used, it should be connected first before powering up
the unit, otherwise the wired controller may not be able to use.
(2) When installing the indoor unit, keep it away from television, wireless waves,
and fluorescent.
(3) Only use soft dry cloth or slightly wet cloth with neutral detergent to clean the
casing of the air conditioner.
(4) Before operating the unit under low temperature, connect it to power for 8
hours. If it is stopped for a short time, for example, one night, do not cut off the
power (This is to protect the compressor).

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2 Installation
2.1 Installation Preparation
2.1.1 Notice on Installation
(1) Notice on Refrigerant Concentration before Installation.
This air conditioner uses R32 refrigerant. The construction area for installation,
operation and storage of the air conditioner must be larger than the minimum
construction area. The minimum area for installation is determined by:
1) Refrigerant charging quantity for the entire system (ex-factory
charging quantity + additional charging quantity).
2) Checking out in the applicable tables:
A. For indoor unit, confirm the model of indoor unit and check the
corresponding table.
B. For outdoor unit that is installed or placed indoors, select the
corresponding table according to the height of the room.
Height of the room Select the applicable table
<1.8m
Floor standing type
≥1.8m
Wall mounted type
3) Refer to the following table to check out the minimum construction
area.
Ceiling type
Wall mounted type
Floor standing type
Weight
(kg)
Area
(m²)
Weight
(kg)
Area
(m²)
Weight
(kg)
Area
(m²)
<1.224
—
<1.224
—
<1.224
—
1.224
0.956
1.224
1.43
1.224
12.9
1.4 1.25 1.4 1.87 1.4 16.8
1.6
1.63
1.6
2.44
1.6
22.0
1.8
2.07
1.8
3.09
1.8
27.8
2.0
2.55
2.0
3.81
2.0
34.3
2.2
3.09
2.2
4.61
2.2
41.5
2.4
3.68
2.4
5.49
2.4
49.4
2.6
4.31
2.6
6.44
2.6
58.0
2.8
5.00
2.8
7.47
2.8
67.3
3.0
5.74
3.0
8.58
3.0
77.2

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Ceiling type
Wall mounted type
Floor standing type
Weight
(kg)
Area
(m²)
Weight
(kg)
Area
(m²)
Weight
(kg)
Area
(m²)
3.2 6.54 3.2 9.76 3.2 87.9
3.4
7.38
3.4
11.0
3.4
99.2
3.6
8.27
3.6
12.4
3.6
111
3.8
9.22
3.8
13.8
3.8
124
4.0
10.2
4.0
15.3
4.0
137
4.2
11.3
4.2
16.8
4.2
151
4.4
12.4
4.4
18.5
4.4
166
4.6
13.5
4.6
20.2
4.6
182
4.8
14.7
4.8
22.0
4.8
198
5.0
16.0
5.0
23.8
5.0
215
5.2
17.3
5.2
25.8
5.2
232
5.4
18.6
5.4
27.8
5.4
250
5.6
20.0
5.6
29.9
5.6
269
5.8
21.5
5.8
32.1
5.8
289
6.0
23.0
6.0
34.3
6.0
309
6.2
24.5
6.2
36.6
6.2
330
6.4
26.1
6.4
39.1
6.4
351
6.6 27.8 6.6 41.5 6.6 374
6.8
29.5
6.8
44.1
6.8
397
7.0
31.3
7.0
46.7
7.0
420
7.2
33.1
7.2
49.4
7.2
445
7.4
34.9
7.4
52.2
7.4
470
7.6
36.9
7.6
55.1
7.6
496
7.8
38.8
7.8
58.0
7.8
522
8.0
40.8
8.0
61.0
8.0
549
(2) When installing an outdoor unit with single or double fans, hold the handle
and then lift it up slowly (Do not touch the condenser with your hand or
other objects). If you hold only one side of the casing, the casing may be
pulled out of shape, so please hold the base of the unit as well. During
installation, be sure to use the components specified in the instruction
manual.
(3) Please use the charging machine specialized for R32 refrigerant before

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charging, keep the refrigerant tank in an upright position. After charging,
stick a label on the air conditioner saying no excessive charging.
(4) The following tools will be used: 1) Liquid-level gauge; 2) Screwdriver; 3)
Electric driven rotary hammer; 4) Drill; 5) Pipe expander; 6) Torque
wrench; 7) Open-end wrench; 8) Pipe cutter; 9) Leak detector; 10)
Vacuum pump; 11) Pressure gauge; 12) Universal meter; 13) Hexagon
wrench; 14) Tapeline.
2.1.2 Selection of Installation Location
WARNING!
(1) If the outdoor unit will be exposed in strong wind, it must be securely located,
otherwise it may fall down.
(2) Install the air conditioner at a place where the inclination is less than 5°.
(3) Do not install the unit at a place with direct sunlight.
(4) Do not install the unit at a place with leakage of inflammable gas.
Selection of Installation Location for Indoor Unit (Select a location
pursuant to the following condition).
(1) Air inlet and outlet of the indoor unit should be away from obstacles to
make sure the unit’s air flow can reach the entire room. Do not install the
unit in a kitchen or a laundry.
(2) Install the unit in a room without naked flame, fire source or the risk of
getting the refrigerant on fire.
(3) Select a location that can withstand 5times the unit weight without
increasing operating noise and vibration.
(4) The installation location must be level.
(5) The indoor piping length and wiring length should be within the allowable
range.
(6) Select a place that can easily drain condensate and connect to the drain
system of the air conditioner.
(7) If hoisting screw bolts are to be used, check whether the installation
location is safe enough. If not safe, reinforce the location before
installation.
(8) Indoor unit, power cord, connecting wires and communication cords

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should be at least 1m from television and radio. This is to prevent image
interference or noise (Even at a distance of 1m, a very strong electric
wave may still generate noise).
Selection of Installation Location for Outdoor Unit (Select a location
pursuant to the following condition).
(1) Noise and air flow produced by the outdoor unit will not disturb the
neighbors.
(2) Select a location that is safe and away from animals and plants. If not,
please add safety fences to protect the unit.
(3) Install at a place with good ventilation. Make sure the outdoor unit stays at
a well-ventilated place with no obstacles nearby that may obstruct the air
inlet and outlet.
(4) The installation location should be able to withstand the weight and
vibration of outdoor unit and allow the installation to be carried out safely.
(5) Avoid installing at a place with leakage of inflammable gas, oil smoke or
corrosive gas.
(6) Keep it away from strong wind because strong wind will affect the outdoor
fan and lead to insufficient air flow volume and thus affecting the unit’s
performance.
(7) Install the outdoor unit at a place that is convenient for it to be connected
to the indoor unit.
(8) Away from any object that may get the air conditioner generating noise.
(9) Install the outdoor unit at a place where condensate can be easily
drained.
2.1.3 Unit Dimension
WARNING!
(1) Install the indoor unit in a location which can withstand a load of at least five
times the weight of the main unit and which will not amplify sound or vibration.
(2) If the installation location is not strong enough, the indoor unit may fall and
cause injuries.
(3) If the job is done with the panel frame only, there is a risk that the unit will
come loose. Please take care.

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(1) Indoor Unit
Unit：mm
Dimensions
Model
A B C D E
870
235
812
280
665
870
235
812
280
665
1200
235
1142
280
665
NOTE!
Drilling of ceiling opening and installation of air conditioner must be performed by
professionals!
FTS-12R2
FTS-18R2
FTS-24R2

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(2) Outdoor Unit
Unit: mm
Dimensions
Model
A B C D E F G
732
330
553
455
310
675
285
802
350
555
512
331
745
300
958
402
660
570
371
889
340
UTS-12R2
UTS-18R2
UTS-24R2
UTS-12R2
UTS-18R2
UTS-24R2

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2.1.4 Diagram of Unit Installation Space and Location
(1) Diagram of installation space and location for outdoor unit (Notice: for best
performance of the outdoor unit, make sure its installation space conforms
to the following installation dimensions).
1) When one outdoor unit is to be installed.
A~E Hb Hd H(mm)
a
b
c
d
e
B
—
—
≥100
—
—
—
A,B,C, — ≥300 ≥100 ≥100
—
—
B,E
—
—
≥100
—
—
≥1000
A,B,C,E
—
≥300
≥150
≥150
—
≥1000
D — — — — ≥1000 —
D,E — — — — ≥1000 ≥1000
B,D
H
b
<H
d
H
d
>H
—
≥100
—
≥1000
—
Hb>HdHd<H — ≥100 —≥1000 —
B,D,E
Hb<Hd
Hb≤1/2H —≥250 —≥2000 ≥1000
1/2H<H
b
≤H
—
≥250
—
≥2000
≥1000
H
b
>H
Prohibited
Hb>Hd
Hd≤1/2H —≥100 —≥2000 ≥1000
1/2H<H
d
≤H
—
≥200
—
≥2000
≥1000
H
d
>H
Prohibited

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2) When two or more outdoor units are to be installed side by side.
Unit:mm
A~E Hb Hd H
(mm)
a
b
c
d
e
A,B,C
—
≥300 ≥300 ≥1000
—
—
A,B,C,E —≥300 ≥300 ≥1000 —≥1000
D —
—
—
—
≥2000 —
D,E —
—
—
—
≥2000 ≥1000
B,D
Hb<HdHd>H
—
≥300
—
≥2000
—
Hb>Hd
Hd≤1/2H
—
≥250
—
≥2000
—
1/2H<Hd≤H—≥300 —≥2500 —
B,D,E
Hb<Hd
Hb≤1/2H —≥300 —≥2000 ≥1000
1/2H<Hb≤H—≥300 —≥2500 ≥1000
Hb>H
Prohibited
Hb>Hd
Hd≤1/2H
—
≥250
—
≥2500 ≥1000
1/2H<H
d
≤H
—
≥300
—
≥2500 ≥1000
H
d
>H
Prohibited

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3) When outdoor units are installed in rows.
Unit:mm
Hb H(mm)
Hb≤1/2H b≥250
1/2H<Hb≤H b≥300
Hb>H Prohibited

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4) When outdoor units are installed one above another.
Unit:mm
(2) Diagram of installation location and space for indoor unit (Notice: for the
best performance of indoor unit, make sure its installation space conforms
to the following installation dimensions).
1) Install the unit at a place where is strong enough to withstand the
weight of the unit.
2) The air inlet and outlet of the unit should never be clogged so that
the airflow can reach every corner of the room.
3) Leave service space around the unit.
Unit:mm

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15
Unit:mm
4) Install the unit where the drain pipe can be easily installed.
5) The space from the unit to the ceiling should be kept as much as
possible so as for more convenient service.
2.2 Unit Installation
2.2.1 Indoor Unit Installation
2.2.1.1 Preparation for Installing the Indoor Unit
(1) Dismantle the clasp in the left and right grille and take down the screws.
(2) Take down the fixed screws in the left and right side plate.
(3) Turn on the left and right side plate in arrow direction.

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2.2.1.2 Indoor Unit Installation
(1) Determine the location of the hanger through the paper template, and
then remove the paper template.
(2) Insert the anchor bolts into the drilled holes, and drive the pins completely
into the anchor bolts with a hammer.
(3) Remove the right and left side panels.
(4) Put the hanger bolt into the clasp of the indoor unit and tighten screws on
the hanger to prevent the indoor unit from moving.
(5) Reinstall and tighten the right and left side panels.
Floor type