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TOTO® warrants its products to be free from defects in materials and workmanship during normal use when properly installed and serviced, for a
period of one (1 ) years from date of purchase. This limited warranty is extended only to the ORIGINAL PURCHASER of the Product and is not
transferable to any third party, including but not limited to any subsequent purchaser or owner of the Product. This warranty applies only to TOTO
Product purchased and installed in North, Central, Latin and South America.
TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO’s option, of the Product or parts
found to be defective in normal use, provided that such Product was properly installed, used and serviced in accordance with instructions. TOTO
reserves the right to make such inspections as may be necessary in order to determine the cause of the defect. TOTO will not charge for labor or
parts in connection with warranty repairs or replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of the
Product
If the Danger Label which has been placed over the seams on the back of the Washlet’s main unit is broken or otherwise not intact, this limited
warranty is void.
6.In order for this limited warranty to be valid, TOTO must receive the completed attached warranty registration card and your proof of purchase within
30 days of the original purchase date.
7.THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
PROVINCE TO PROVINCE.
8.To obtain warranty repair service under this warranty, you must take the Washlet or deliver it prepaid to a TOTO service facility together with proof
of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor or Washlets service contractor, or write directly
to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260. If, because of the size of the Washlet or nature of the defect, the Washlet cannot
be returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt) shall constitute delivery.
In such case, TOTO may choose to repair the Washlet at the purchaser’s location or pay to transport the Washlet to a service facility. To find the
closest TOTO authorized service facility please call (888) 295 8134.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Washlet caused by either chloramines in the treatment of
public water supply or cleaners containing chlorine (calcium hypochlorite). NOTE: The use of a high concentrate chlorine or chlorine related
products can seriously damage the fittings. This damage can cause leakage and serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER
APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY
AVAILABLE TO THE ORIGINAL PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT
OR FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE
ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF
REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL
TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIB-
ITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS
FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDEN-
TAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
This limited warranty applies only to the Washlet and not to any other items such as the toilet bowl, etc.
a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b) Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or maintenance of the
Washlet.
c) Damage or loss resulting from sediments or foreign matter contained in a water system.
d) Damage or loss resulting from improper installation or from installation of the Washlet® in a harsh and/or hazardous environment, or improper
removal, repair or modification of the Washlet. This includes locations where the water pressure is above local codes or standards. (NOTE:
Washlet model codes allow a maximum of 80 PSI. Check local codes or standards for requirements).
e) Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or which the Washlet is not
specified to tolerate.
f) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time due to use, cleaning
practices or water or atmospheric conditions.
This warranty does not apply to the following items:
Do not wipe the toilet unit or seat
with a dry cloth or toilet paper.
●Use of a dry cloth or toilet paper to wipe
the toilet bowl, seat or lid will scratch the
surface.
Refer to Page 20 for instructions on how to
care for your Washlet.
Do not expose the Washlet to direct
sunlight.
●Use of the product under direct sunlight
may result in discoloration of the plastic,
inconsistent temperature control of the
toilet seat or malfunction of the remote
control.
Avoid getting urine on the main unit
or the wand as this may result in
malfunction of the product.
Do not cover the seat sensor, or
remote control transmitter.
●Covering the sensor or remote control
transmitter will prevent them from
working properly.
Do not lean back against the lid
●Leaning against the toilet seat cover may
damage or break it.
To avoid electrical damage to your
unit, be sure to unplug the electrical
plug during lightening storms.
Do not use the Washlet near a radio
or stereo equipment.
●Use of the Washlet near a radio, etc. will
cause electrical interference.
