Touch Dynamic Quest VIII User manual

Version 1.0 June 2020
Quest VIII
USER MANUAL

ii
Copyright
Copyright 2020
All Rights Reserved
Manual Version 1.0
The information contained in this document is subject to change without notice.
We make no warranty of any kind with regard to this material, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. We shall
not be liable for errors contained herein or for incidental or consequential damages in
connection with the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights
are reserved. No part of this document may be photocopied, reproduced or translated to
another language without the prior written consent of the manufacturer.
TRADEMARK
The material in this manual is subject to change without notice.
Bluetooth is a registered trademark of Bluetooth SIG.
Microsoft® , Windows® and ActiveSync® are either registered trademarks or trademarks
of Microsoft Corporation.
All other product or service names are the property of their respective owners.

iii
Safety
Regulatory Information
Caution: Only use approved and UL Listed accessories, battery packs and battery
chargers. Do NOT attempt to charge damp/wet mobile computers or batteries. All
components must be dry before connecting to an external power source.
Power Supply
Use only the approved power supply output rated 12 VDC and minimum 3 A. The power
supply is certified to EN60950-1 or EN62368-1 with SELV outputs. Use of alternative
power supply will invalidate any approval given to this device and may be dangerous.
Warning for Use of Wireless Devices
Please observe all warning notices with regard to the usage of wireless devices.
Potentially Hazardous Atmospheres
You are reminded of the need to observe restrictions on the use of radio devices in fuel
depots, chemical plants etc. and areas where the air contains chemicals or particles
(such as grain, dust, or metal powders) and any other area where you would normally be
advised to turn off your vehicle engine.
Safety in Aircraft
Switch off your wireless device whenever you are instructed to do so by airport or airline
staff.
Pacemakers
Pacemaker manufacturers recommended that a minimum of 15 cm (6 inches) be
maintained between a handheld wireless device and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are consistent with
independent research and recommendations by Wireless Technology Research.
Persons with Pacemakers
Persons with Pacemakers should ALWAYS keep the device more than 15 cm (6 inches)
from their pacemaker when turned ON and hence they should not carry the device in a
breast pocket .
Should use the ear furthest from the pacemaker to minimize the potential for
interference.
If you have any reason to suspect that interference is taking place, turn OFF your device.

iv
Hearing Aids
The wireless device may interfere with some hearing aids. In the event of interference
you may want to consult your hearing aid supplier to discuss solutions.
Other Medical Devices
Please consult your physician or the manufacturer of the medical device, to determine if
the operation of your wireless product may interfere with the medical device.
FCC/EU RF Exposure Guidelines
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC SAR exposure limits set forth for an uncontrolled
environment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Caution!
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.

v
CE Marking and European Economic Area
The use of 2.4 GHz WLAN's, for use through the EEA, have the following restrictions:
Maximum radiated transmit power of 100 mW EIRP in the frequency range
2.400 -2.4835 GHz
France, outside usage is restricted to 2.4 - 2.454 GHz.
Italy requires a user license for outside usage.
For class 2 device (supporting WLAN 5 GHz: 5150-5350 MHz)
The device is restricted to indoor use only when operating in the 5150 to 5350 MHz
frequency range in the following countries:
AT
BE
BG
HR
CY
CZ
DK
EE
FI
FR
DE
EL
HU
IE
IT
LV
LT
LU
MT
NL
PL
PT
RO
SK
SI
ES
SE
UK
Bluetooth® Wireless Technology for use through the EEA has the following restrictions:
Maximum radiated transmit power of 100 mW EIRP in the frequency range
2.400 -2.4835 GHz
France, outside usage is restricted to 10 mW EIRP
Italy requires a user license for outside usage.
Battery Information
Our rechargeable battery packs are designed and constructed to the highest standards
within the industry.
However, there are limitations to how long a battery can operate or be stored before
needing replacement.
Many factors affect the actual life cycle of a battery pack, such as heat, cold, harsh
environmental conditions and severe drops.
When batteries are stored over six (6) months, some irreversible deterioration in overall
battery quality may occur. Store batteries discharged in a dry, cool place, removed from
the equipment to prevent loss of capacity, rusting of metallic parts and electrolyte
leakage. When storing batteries for one year or longer, they should be charged and
discharged at least once a year. If an electrolyte leakage is observed, avoid any contact
with affected area and properly dispose of the battery. Batteries must be charged within
the 32° to 95° F (0° to +35° C) ambient temperature range.
Replace the battery when a significant loss of run time is detected.

vi
Battery Caution
Risk of explosion if battery is replaced by an incorrectly type.
Dispose of used battery according to the local disposal instructions.
Waste Electrical and Electronic Equipment (WEEE)
English: For EU Customers: All products at the end of their life must be returned to the
reseller for recycling.
Notational Conventions
The following conventions are used in this document:
Italics are used to highlight specific items in the general text, and to identify
chapters and sections in this and related documents.
bullets (•) indicate:
action items
lists of alternatives
lists of required steps that are not necessarily sequential
Sequential lists (e.g., those that describe step-by-step procedures)
appear as numbered lists.
NOTE This symbol indicates something of special interest or importance to the reader.
Failure to read the note will not result in physical harm to the reader, equipment or data.
CAUTION This symbol indicates that if this information is ignored, the possibility of data
or material damage may occur.
WARNING! This symbol indicates that if this information is ignored the possibility that
serious personal injury may occur.

vii
Revision History
Version
Date
Description
1.0
Jun 2020
Initial release

viii
Table of Contents
1Item Checklist............................................. 9
1-1 Standard Items................................................................................... 9
1-2 Optional Items .................................................................................... 9
2System View ..............................................11
2-1 Front View .........................................................................................11
2-2 Rear View ..........................................................................................12
2-3 Specification.....................................................................................13
3Getting Started .........................................15
3-1 Power On/Off the System ................................................................15
3-2 Charging the Battery ........................................................................15
3-3 Replacing the Battery.......................................................................16
3-4 Installing Peripheral Kits.................................................................. 17
3-5 Using the Charging Cradle ............................................................... 17
3-6 Using the Tablet Charger .................................................................18
3-7 Attaching the Hand Strap ................................................................18

9
1 Item Checklist
1-1 Standard Items
a. System
b. 36W power adapter
c. Battery
1-2 Optional Items
a. MSR
b. VP3300

10
c. Augusta
d. Ingenico
e. Mini Smart Card II
f. Charging cradle
g. Battery x 4
h. Hand strap

11
2 System View
2-1 Front View
No.
Description
1
2D scanner button
2
2MP front camera (optional)
3
Programmable capacitive function key
4
Touch screen
5
Ambient light sensor
6
Power On/Off
7
Battery status indicator
8
Speaker

12
Rear View
No.
Description
9
2D scanner (optional)
10
Battery cover
11
5MP AF camera (optional)
12
LED flash
13
Location of internal NFC antenna
14
Access cover for audio jack and USB port
15
Docking connector
16
DC-in
17
Dummy cover of peripheral kits

13
2-2 Specification
System
Quest VIII
Motherboard
F12
CPU
Qualcomm 450 Octa-Core 1.8GHz (64bits)
System memory
3GB LPDDR3
Flash memory
32G eMMC
LCD Touch Panel
LCD size
8”IPS LCD
Brightness
500 nits
Resolution
1200 x 1920
Touch screen
P-CAP 5 points Multi-touch
Wireless Networking
Wireless LAN
802.11 a/b/g/n/ac
Bluetooth
4.0+LE, Class 2
NFC
13.56 MHz, compatible with ISO 15693, ISO 14443A, ISO 14443B (optional)
External I/O Ports
USB
1x USB-C 3.0
Mic
1 (build-in)
Audio jack
1
DC charging connector
1x (12V/3A) [support quick charging]
Internal I/O Ports
SIM card socket
1x Nano SIM card socket (optional)
POGO Pin
Pin definition
16-pin pogo machine connector for DC-in (charging), USB2.0, USB 3.0 etc. signal
Audio
Speaker
1x 1W speaker with chamber
1x internal microphone for noise suppression
Control / Indicator
Power Button
1
Hotkey
1x (default is 2D barcode scanner trigger)
Sensor
Ambient light sensor, Hall sensor, Gyro sensor, G sensor
Vibration
Built-in vibration motor
LED Indicator
1x (Power/Battery status indicator)
Camera
Front camera
2MP fixed focus camera –USB I/F (optional)
RF Antenna
Antenna
WiFi/BT x2
Accessories
Hand strap
1

14
System
Quest VIII
Motherboard
F12
Battery & Power
Battery
1S2P, 3.85V, 28.69W, 7454 mAh
Hot swap battery
300mAh, 3C discharge for swappable
Power adapter
12V/36W for tablet charging only
Peripherals
Payment device
MSR/ Augusta combo reader/ MSR & Smart card combo reader/
Ingenico RP457C/ VP3300
Charging kit
Charging cradle/ Premium stand/ 5-bay battery charger/ 5-bay tablet charger
Certificate
EMC & Safety
FCC Class B
Environment
Dust & Water proof
IP65 w/o Kits
Fall security
1.2m drop w/o Kits
Operating temperature (None
charging mode)
0°C ~ 40°C (32°F ~104 °F)
Operating temperature
(charging mode)
0°C ~ 35°C (32 °F ~ +95 °F)
Storage temperature
-20°C ~ 60°C (-4°F ~ 140°F)
Humidity
20% - 80% RH non-condensing
Size
Dimension
236 x 147.8 x 17.3 mm
Weight
700g
OS Support
Android 9.x

15
3 Getting Started
3-1 Power On/Off the System
1. Push the power button for 1
second to turn on the system and
push it for 4 seconds to turn off the
system.
Note:For best touch performance,
remove the protective plastic overlay
from the LCD screen by peeling it away
from one of the corners. Make sure to
use a soft pointing device or finger tip
to avoid scratching the screen during
normal use.
3-2 Charging the Battery
1. To charge the battery, pry open the
rubber cover protecting the DC-in port
and plug in the AC adaptor cable
supplied with the tablet.
Power level is indicated by the battery status indicator LED on the front of the tablet.
GREEN –Battery fully charged (Tablet is plugged in or placed in dock)
ORANGE –Battery charging (Tablet is plugged in or placed in dock)
RED/Flashing –Battery is low
RED –Battery nearly depleted

16
3-3 Replacing the Battery
1. Power off the tablet. Unplug the AC cable
if connected directly to the DC-in port on
the tablet. Place the tablet face down on
a flat surface. Next, slide the latches up as
shown to unlock and release the battery
cover.
2. A plastic tab is attached to the battery
module. For easier removal, pull the
plastic tab upwards to release the battery
from the unit.
3. To install the battery cover, angle the
battery cover so that the left side is
inserted first into the battery compartment.
Then press into place and slide the latch
downward to lock the battery cover.
Note: When closing the battery cover, follow the
number shown in the picture to press the cover
until it snaps into place.

17
3-4 Installing Peripheral Kits
1. Remove the screws (x4) to release the
dummy cover first.
2. Connect the cable to the connector on the system side.
3. Insert the peripheral module in place and fasten the screws (x4) on the back to secure
the module.
Note: The variety of peripheral kits (MSR/ Augusta combo reader/ MSR & Smart card combo
reader/ Ingenico RP457C/ VP3300) all follow the same installation method.
3-5 Using the Charging Cradle
1. To charge your tablet, slide it into the
cradle slot. Then connect the AC adapter
to the DC-in input and connect the other
end to the power outlet.

18
3-6 Using the Tablet Charger
1. Insert the tablet into the slot, then
connect the AC adapter to the DC-in
input and connect the other end to the
power outlet.
3-7 Attaching the Hand Strap
1. Align and attach the hand strap to the back side of the tablet and fasten the screws (x2)
to secure it.
2. There is a buckle in the middle of the hand strap. To release the buckle, open the Velcro
and simply push the two prongs on the sides and pull the buckle apart. This design
allows you to replace the battery without removing the hand strap.