TouchAmerica THE MESA User manual

TouchAmerica, Inc. touchamerica.com 800-678-6824
1
USER MANUAL
THE MESA
© 2022 TouchAmerica All rights reserved.

TouchAmerica, Inc. touchamerica.com 800-678-6824
2
Legal Notice
This manual and its contents is provided for product information only and is
not intended as a legal commitment by TouchAmerica, Inc. The information
herein is general and may change without notice. Slight inaccuracies may be
present and should in no way hold TouchAmerica, Inc. liable. This document
does not serve in any way as a warranty of any kind. TouchAmerica, Inc. Is not
liable for any damages regarding the product, or the usage and performance
of the product whatsoever as a consequence of using this manual.
© TouchAmerica, Inc. 2022 All rights reserved. This manual or any part may not be reproduced
by any manner without express written permission by TouchAmerica, Inc.

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Introduction to The MESA
Thank you and congratulations on your purchase of the versatile MESA
treatment table. The MESA is a high-value treatment table loaded with high-
end features. Economically priced, we have created a table with features
found on costly high-end treatment tables. Features include fully-motorized
height, back, and top adjustments, integrated heated top, one-piece memory
foam cushion, ultra-soft upholstery, adjustable drop armrests, and optional
heated drawer. The internal scissor-lift frame provide four points of stability
without the use of a unreliable hydraulic lifting systems. Customized sheets are
available upon request.
The MESA is designed to be used by licensed therapists in a spa or massage
studio, or salon. Please refer to this manual for important safety information
before rst use of this table, and save the manual for use by therapists
employed in the future. The MESA should be used only in the manner
described in this manual. Injury or damage to the table can result if the
product is used in an unauthorized manner, or if unnecessary force is used
to manipulate the table against its intended use. This manual outlines all the
information you need to use the MESA successfully. If you have questions
beyond the information this manual provides, please contact us at:
[email protected] or call us directly at 1-800- 678-6824.
We are here to help!
Table of Contents
Introduction to the MESA 3
Safety Symbols and Information 4
Saftey Instructions 4
Unpacking and Moving Your Table 5
Product Overview 7
Product Specications 8
Operation Instructions 9
Warranty and Contact Information 13

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Safety Information
Safety Symbols
Please take note of these symbols to prevent injury to you or your clients, or
damage to the product. We cannot foresee all possible conditions that may
cause problems or injury. When installing and using this product, employ
common sense and caution as you would with any piece of equipment.
DANGER!
WARNING
CAUTION
Indicates hazardous condition that may result in
injury or fatality.
Indicates a potentially hazardous condition that may
result in serious injury.
Indicates a potentially hazardous condition that may
result in product damage, injury, or both.
Safety Instructions - Read all insturctions before using
this product!
DANGER!
AVOID ELECTRIC SHOCK, FIRE, OR EXPLOSION
• ALWAYS unplug this unit from electrical outlet before servicing.
• Inspect the electrical cord for any fraying or damage before plugging into
outlet. Never plug this product into outlet if the cord has been damaged in any
way or dropped in water. Have it serviced by an authorized service provider.
• Always keep the power cord away from heated surfaces or areas.
• Do not use outdoors.
• Do not use where oxygen is being used or where any aerosol (spray)
products are being used in the immediate environment.
• To disconnect from electrical outlet, turn all controls to OFF, then unplug.
• Connect this equipment only to a properly-grounded outlet. See grounding
instructions on next page.

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Grounding Instructions
• Power Supply: 120V AC grounded or optional 220V AC
•Electrical Limitations:
- Do not use an extension cord with this product.
- This product MUST BE GROUNDED. If it malfunctions, grounding the
plug ensures least resistance to current and reduces the risk of electric
shock.
- This product comes with a three-prong grounded plug that is made
to t into a grounded outlet.
- DO NOT USE AN ADAPTER. Contact a licensed electrician to install the
proper grounded outlet.
- DO NOT MODIFY OR CHANGE THE PLUG IN ANY WAY.
220V Grounded
three-prong outlet
220V Grounded
three-prong plug
110V Grounded
three-prong outlet
110V Grounded
three-prong plug
220V Grounded
two-prong outlet
220V Grounded
two-prong plug
Unpacking and Moving your Table
Your Mesa table weighs 450 pounds, and requires
ve people to safely unpack and move the table.
Extreme caution should be used to avoid injury to yourself, others around
you, and your table. Do not lift or move this table without using proper safety
procedures and equipment. Do not turn the table on its side for any reason.
Refer to separate unpacking and moving instructions. If you did not receive
unpacking and moving instructions contacts TouchAmerica customer service
at 800-678-6824 before attempting to unpack or move your table.
CAUTION
North America (120V): International Versions (220V): International Versions (110V):

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WARNING
AVOID BURNS, FIRE, ELECTRIC SHOCK OR INJURY
• Use The MESA only for its intended uses, and do not use attachments that are
not included or recommended by TouchAmerica, Inc®.
• Read the instructions fully and do not use this product unless you have been
fully-trained in its operation. Read additional instructions for optional warming
drawer.
• Not designed to be used by children or disabled persons without close
supervision by fully-trained personnel.
• Be sure all body parts are out of range of being pinched by table being
adjusted in any way. The MESA does not come with pinch-point protection.
• DO NOT place any heavy objects, such as monitors or TVs, on this table.
• DO NOT use the height adjustments while someone is sitting on the end of
table or one area where concentrated weight is being lifted.
CAUTION
SAFE OPERATING PROCEDURES
• Be sure there are no supplies, hands, feet, or any other body parts between
the table top and the base before you lower the top. Prevent injury and/
or damage to yourself, client, table or other products by always checking to
make sure the area between top and base is clear before lowering the table
top. Avoid placing any object underneath the table base for the same reasons
noted above.
• We recommend always returning the table top to its lowest position after
every use.
• Always be sure your table is placed on a LEVEL SURFACE. Use the adjustable
feet to level the table.
• NEVER raise or lower the table top while a client is lying face down on the
table. This can potentially cause injury.
• DO NOT store your table in a wet or very humid area. Excessive moisture can
damage the wood and electrical parts of your table, and evidence of such will
void your warranty.
• DO NOT put pressure on the armrests while raising or lowering your client
on/off the table. They are not designed to withstand full bodily weight.
• Be sure not to drop anything into any opening in the adjustable table parts.

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Product Overview
Use these pages to familiarize yourself with the parts and features of the MESA .
Two optional
USB ports
Storage drawer
(optional warming drawer)
Adjustable drop-arms
Adjustable tilt back section
Adjustable leg/foot section
82” (208.28 cm)
25.5” - 35.5” (64.77 - 90.39 cm)
Hand control (corded) -
See page 11 for operational
instructions.
Bed’s height
adjustment lifts
at this point.

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Top Length 81” (205.74 cm)
Top Width 31” (78.74 cm)
Top Type One piece heated top
Height Range 25.5”-35.5” (64.77 cm-90.39 cm)
Lift Capacity 450 lbs.
Back angle tilt 50º
Knee angle tilt 0 to 30º
Foot angle 40º
Product Specications
MESA Features Standard Optional
Powder-coated metal
frame
X
Fully morotized X
2” rm + 1.75” medium
density foam top
X
Corded hand control for
heat and adjustments
X
Base lift: Internal scissor
lift powered by one 24V
DC, 5 amp max motor/
actuator, UL recognized
X
Top lift: Two 24V DC, 5
amp max moto/actuator
powered through 110V,
5 amp transformer
X
Fabric-backed, lightly
textured, super-soft PU
vinyl
X
Storage drawer X
Drop arm rests X
Euro-style face insert X
Warming drawer X
Two USB ports X
Custom sheets X

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Operation Instructions
When your MESA table is positioned for use, follow these steps:
1. Plug the power cord into a grounded outlet that is properly rated for the
table.
2. Arrange and secure the power cord so it will not create a tripping hazard.
3. Place the hand control in a location where it is safe and accessible.
4. Ensure the hand control is not in danger of being crushed by the lift
mechanisms.
5. Be sure your table is perfectly level. See instructions below.
Leveling Your Table
Balancing your table is very important during initial setup and routine
maintenance. Your table is equipped with leveling feet that can adjust to
uneven oors.
To adjust the leveling feet:
1. Place the table in the position you plan to use it.
2. To determine which foot needs adjusting, rock your table until it becomes
clear which foot or feet are too short and not meeting the oor.
3. By hand or with a wrench if
necessary, turn the leveling feet
in the needed direction. Counter-
clockwise will lower the height
of the foot that needs leveling.
Clockwise will raise it.
Weight and List Capacities
This table is powered by a scissor lift mechanism that can support 450 lbs.
The back and the leg sections have a weight capacity of 50 pounds. The
sections are not meant to hold full body weight.
CAUTION
Be certain to position the power cord so it will not
create a tripping hazard I will not be in the path of
moving parts.

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CAUTION
DO NOT store or place anything under the
backrest. This can damage the top and/or tilting
mechanism and will avoid your warranty. This area
is not designed for storage or as an area to hold
accessories or massage supplies. Do not store or place anything between the
table and the base. This can damage the table and/or base and will void your
warranty. The base of the table is not designed for storage to hold accessories
of any kind.
CAUTION
Important Safety Notes
Always use extreme caution when making any position adjustments to your
table. Ensure that all body parts and objects are clear from all moving parts.
Adjustments can be done with a client on the table, but use caution to ensure
that the client’s weight is supported while positioning the table sections.
DO NOT sit or put unnecessary pressure on the leg or back sections of the
table when it is in a tilted position at any level. This can damage or destroy
the tilt mechanism and cause bodily injury to your client. The tilt mechanism
is intended solely to be used when a client is properly seated or laying on the
tabletop. Damage caused in this manner may void your warranty.
Electrical Specications
XX

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Hand Control Operations
Warming Drawer Operation
Important: Please refer to separate warming drawer user manual for safety
warnings and instructions for use. If you did not receive a manual for the
warming drawer, contact your TouchAmerica representative before use.
We will send you an electronic copy.
Cleaning and Ongoing Maintenance
RISK OF ELECTRIC SHOCK
Always unplug this unit from the electrical outlet
before cleaning!
Do not use acetone, ArmorAll type cleaners, citrus
based cleaners, or industrial cleaners. These can
seriously damage the upholstery. Such damage
would not be covered under warranty.
Lower backRaise back
section
Raise foot
section
Lower foot
section
Raise table Lower table
Heat control
DANGER!
CAUTION

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With proper maintenance, your table is designed to give you years of trouble-
free operation. To ensure your table will continue to function properly, we
recommend the following:
Upholstery: Remove dirt and smudges from daily use with a mild soap and
water solution. To disinfect the bed, use a 100:1 water to bleach solution (100
parts water to one part bleach.) Spray a damp cloth with the solution and wipe
the table with the cloth. After each cleaning, gently wipe the upholstery with a
cloth dampened with clean water, then allow upholstery to air dry before using
or storing.
Base/Cabinet: Clean the surface with a damp cloth or sponge with a mild soap
solution. Rinse thoroughly with warm water and wipe dry.
Electronics: Anti-static electronic aerosol dusters can be used to keep the
services of electronic components, power cords, and plugs free of dust.
Lubrication and Mechanical: The mechanical lift apparatus is maintenance free.
Do not lubricate. Do not let sticky substances adhere to the mechanism.
Leveling Feet: Check the level of the table regularly to ensure the table is level
and stable. See leveling instructions on page 10.
Troubleshooting:
This guide explains how to recognize a problem with the adjustable height
features of your table, determine the cause, and solved the problem. If your
specic problem is not covered in this guide, please contact TouchAmerica
customer service at 800–678–6824.
Table does not raise or lower:
1. Make sure the table is plugged in.
2. Make sure the outlet in your room is receiving power. Testing this by
plugging in a small appliance and turning it on to test that there is power
getting to the outlet.
3. If the outlets is on a dimmer switch, make sure it is turned up to full power.
4. Make sure the switch on the attached power strip is turned on.
5. Check the fuse or circuit breaker four blown fuse or tripped breaker.
6. Make sure the controls are securely plugged into the junction box.

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Warranty Information
Structure: 10 yrs. on replacement parts for frame/structure and 1 yr. on labor**
Motor and Controls: 2 yrs. on materials
Vinyl and Foam: 2 yrs. on materials
**Labor warranty for USA customers only
MOTORS & CONTROLS
1403 South 3rd Street Ext.
Mebane, NC 27302
Phone: [phone]
Sales: x170
Customer Service: x100