TP-Link Deco BE65 User manual

Deco BE65
The Ultimate 10 Gbps Connectivity
User Guide
BE9300 Whole Home
Mesh Wi-Fi 7 System
1910013394 REV1.0.0 © 2023 TP-Link

Contents
About This Guide ···················································· 1
Appearance ······························································· 2
Set Up Your Deco ··················································· 3
Troubleshooting ······················································ 8
Authentication·························································· 9

1
About This Guide
This guide provides a brief introduction to BE9300 Whole Home Mesh Wi-Fi 7 System and regulatory information.
Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions
in this guide are only examples and may not reect your actual Deco experience.
Conventions
In this guide, the following conventions are used:
Convention Description
Deco Stands for Deco Whole Home Mesh Wi-Fi System/
Unit.
Underline Hyperlinks are in teal and underlined. You can click to
redirect to a website or a specic section.
Teal
Key information appears in teal, including
management page text such as menus, items,
buttons and so on.
Note: Ignoring this type of note might result in a malfunction
or damage to the device.
Tips: Indicates important information that helps you make
better use of your device.
More Info
• Specic product information can be found on the product page at
https://www.tp-link.com.
• A Technical Community is provided for you to discuss our products
at https://community.tp-link.com.
• Our Technical Support contact information can be found at the
Help center of the Deco app and the Contact Technical Support
page at https://www.tp-link.com/support.
Speed/Coverage/Device Quantity Disclaimer
Maximum wireless signal rates are the physical rates derived from IEEE
Standard 802.11 specications. Actual wireless data throughput and
wireless coverage, and quantity of connected devices are not guaranteed
and will vary as a result of network conditions, client limitations, and
environmental factors, including building materials, obstacles, volume and
density of trac, and client location.
MU-MIMO Disclaimer
Use of MU-MIMO requires clients to also support MU-MIMO.
IoT Compatibility Disclaimer
IoT compatibility refers only to smart devices that can be controlled via the
Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi
use.
Seamless Roaming Disclaimer
Clients need to support 802.11k/v/r and may require additional set up.
Performance may vary depending on the client device.
HomeShield Disclaimer
HomeShield includes the Free Basic Plan. Fees apply for the Pro Plan. Visit
tp-link.com/homeshield for more information.

2
Appearance
Each Deco has an LED that changes color according to its status, a WPS button, four 2.5 Gbps WAN/LAN ports, a USB 3.0 port, a power slot, and a
Reset button.
See the explanation below:
Tip: The product label can be found at the bottom of the product.
Pulse Yellow:
Deco is resetting.
Solid Yellow:
Deco is starting up.
Pulse Blue:
Deco is ready for setup.
Solid Blue:
Deco is setting up.
Pulse Green:
Deco is upgrading rmware.
Solid Green:
Deco is all set up and connected.
Pulse Red:
The satellite Deco is disconnected
from the main Deco.
Solid Red:
Deco has an issue.
Press this WPS button, and immediately press the WPS button
on your client device to start the WPS process.
For connecting a USB storage device to Deco.
For connecting Deco to your modem, the Ethernet outlet,
or for other internet services.
For connecting Deco to the power socket via the provided power adapter.
4× 2.5 Gbps WAN/LAN Ports
WPS Button
Power Slot
Press for 1 second and release to reset Deco to factory default settings. The light
changing from pulsing yellow to solid yellow indicated a successful reset.
Reset Button
1× USB 3.0 Port

3
Set Up Your Deco
First let's start by setting up the Deco network. Get the TP-Link Deco app for iOS or Android, then follow the app to walk through the setup.
1. Get the Deco app
Scan the QR code below or go to Google
Play or the App Store to download the Deco
app. Install the app on your Android or iOS
smartphone or tablet.
or
2. Log in or sign up with TP-Link ID
Open the app and log in with your TP-Link ID. If
you don’t have a TP-Link ID, create one rst.
Note: If you forgot your login password, tap Forgot Password?.
The app will help you reset your password.
3. Select your Deco model
Search for and select your Deco model. If
you have more than one Deco model, tap the
question below the search box to check how
to maximize the overall network.

4
4. Plug in your Deco
Power o your modem. Connect your Deco to
the modem and power them both on.
If you don't have a modem, connect your
Deco directly to the Ethernet outlet.
5. Wait until Deco's LED pulses blue
Wait until your Deco's LED pulses blue, then
your phone/tablet will connect to the Deco's
default Wi-Fi automatically.
6. Specify your Deco's location
Select or custom a location for your Deco.
The location will be used as the name of your
Deco.

5
9. Create your MLO network
Set a network name and a password. The MLO
network enables Wi-Fi 7 clients to connect to
multiple bands simultaneously.
8. Create your Wi-Fi network
Set a network name and a password. These
will be the name and password you use to
connect your devices to Wi-Fi.
7. Connect your Deco to the internet
Select the internet connection type and enter
the information. If you are not sure, contact
your internet service provider.

6
10. Keep your Deco up-to-date
Set auto update time. This allows your Deco
to automatically update to the latest rmware
which provides better network experience.
12. Setup complete
Your Deco network is now up. You can connect
your devices to the Deco network.
11. Connect to your Wi-Fi network
Connect your phone/tablet to the Deco's
Wi-Fi to continue the setup.

7
13. Add more Decos
Plug in the other included Decos, and they will
automatically join the network within 2 minutes.

8
Troubleshooting
Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve
problems you might experience with your Deco.
If problems still exist, contact us: https://www.tp-link.com/support
Q1. What should I do if I fail to congure the main Deco and get stuck on “We couldn't nd Deco”?
Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the video https://youtu.be/2HYuEYS9XJM
Q2. What should I do if I fail to congure the satellite Deco and get stuck on “We couldn't nd another Deco”?
Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the video https://youtu.be/iVgDzoo16T4
Q3. What should I do if I fail to congure the main Deco and get stuck on “Testing Internet Connection”?
Refer to the guide https://www.tp-link.com/support/faq/2239/
Refer to the video https://youtu.be/OSUrGdWH-i0
Q4. What should I do if my wireless devices cannot connect to Deco?
Refer to the guide https://www.tp-link.com/support/faq/2718/
Q5. What should I do if Deco suddenly lost internet access?
Refer to the guide https://www.tp-link.com/support/faq/2428/
Q6. How can I nd a suitable spot for my Deco?
Refer to the guide https://www.tp-link.com//support/faq/1446/
Q7. What can I do if the Deco app isn't working properly?
Refer to the guide https://www.tp-link.com/support/faq/1456/

9
Authentication
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take
adequate measures.
OPERATING FREQUENCY(the maximum transmitted power)
2400MHz—2483.5MHz (20dBm)
5150MHz—5250MHz (23dBm)
5250MHz—5350MHz (23dBm)
5470MHz—5725MHz (30dBm)
6105MHz—6425MHz (23dBm)
Frequency band 5150 - 5250 MHz:
Indoor use: Inside buildings only. Installations and use inside road vehicles and train carriages are not permitted. Limited outdoor use: If used outdoors,
equipment shall not be attached to a fixed installation or to the external body of road vehicles, a fixed infrastructure or a fixed outdoor antenna. Use
by unmanned aircraft systems (UAS) is limited to within the 5170 - 5250 MHz band.
Frequency band: 5250 - 5350 MHz:
Indoor use: Inside buildings only. Installations and use in road vehicles, trains and aircraft are not permitted. Outdoor use is not permitted.
Frequency band: 5470 - 5725 MHz:
Installations and use in road vehicles, trains and aircraft and use for unmanned aircrafts systems (UAS) are not permitted.
Frequency band: 6105 - 6425 MHz:
Restricted to indoor use, including in trains with metal-coated windows and aircraft.
Outdoor use, including in road vehicles, is not permitted.

10
EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU,
2009/125/EC, 2011 /65/EU, (EU) 2015/863, and EC Decision (EU) 2021/1067.
The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce/
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way
of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
National restrictions
Attention: This device may only be used indoors in all EU member states and EFTA countries, and Northern Ireland.
AT BE BG CH CY CZ DE DK
EE EL ES FI FR HR HU IE
IS IT LI LT LU LV MT NL
NO PL PT RO SE SI SK UK(NI)
UKCA Mark
UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment
Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tp-link.com/support/ukca/
National restrictions
Attention: This device may only be used indoors in Great Britain.

11
UK
Продукт сертифіковано згідно с правилами системи УкрСЕПРО на відповідність вимогам нормативних документів та вимогам,
що передбачені чинними законодавчими актами України.
Safety Information
• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t
hesitate to contact us.
• Operating Temperature: 0°C~40°C (32°F~104°F)
• Thisproductusesradios and other components that emit electromagnetic fields. Electromagnetic fields and magnets mayinterfere with pacemakers
and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or

12
other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off
your product and consult your physician for information specific to your medical device.
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to
improper use of the device. Please use this product with care and operate at your own risk.
Explanation of the symbols on the product label
Symbol Explanation
DC Voltage
Alternating current
Caution
Operator’s manual
Indoor use only
Polarity of d.c. power connector
Energy efficiency marking
Class II equipment
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means
that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to
minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new
electrical or electronic equipment.