TracPhone FB250 User manual

TracPhone IP Handset User’s Guide
TracPhone FleetBroadband
FB250 & FB500 IP Handset
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TracPhone IP Handset
User’s Guide
When connected to a KVH®Industries’ TracPhone®FB250 or FB500 terminal,
the IP Handset, manufactured by Thrane & Thrane, allows you to make voice
calls, edit your contacts list, and view system status information. This user’s
guide provides all of the information you need to connect, operate, configure,
and troubleshoot the IP Handset.
Please direct technical questions to:
North/South America, Australia: Europe, Middle East, Asia:
KVH Industries, Inc. KVH Europe A/S
50 Enterprise Center Kokkedal Industripark 2B
Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark
Tel: [phone] Tel: [phone]
Fax: [phone] Fax: [phone]
E-mail: [email protected] E-mail: [email protected]
Internet: www.kvh.com Internet: www.kvh.com
If you have any comments regarding this manual, please e-mail them to
[email protected]. Your input is greatly appreciated!
KVH Part # 34-126059-F
© 2008-2009, KVH Industries, Inc., All rights reserved.
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Trademark Information
TracPhone and KVH are registered trademarks of KVH Industries.
Thrane & Thrane is a registered trademark of Thrane & Thrane A/S in the
European Union and the United States.
Windows and Outlook are registered trademarks of Microsoft Corporation in
the United States and other countries.
Inmarsat is a registered trademark of International Maritime Satellite
Organisation (IMSO) and is licensed by IMSO to Inmarsat Limited and
Inmarsat Ventures plc.
Inmarsat’s product names are trademarks or registered trademarks of
Inmarsat.
All other trademarks are the property of their respective owners.
Disclaimer
Every effort has been made to ensure the correctness and completeness of the
material in this document. No company shall be liable for errors contained
herein. The information in this document is subject to change without notice.
No warranty of any kind is made with regard to this material, including, but
not limited to, the implied warranties of merchantability and fitness for a
particular purpose.
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iii
Safety Summary 1
The following general safety precautions must be observed during all
phases of operation, service and repair of this equipment. Failure to comply
with these precautions or with specific warnings elsewhere in this manual
violates safety standards of design, manufacture and intended use of the
equipment. KVH Industries assumes no liability for the customer's failure to
comply with these requirements.
DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE
Do not operate the IP Handset in the presence of flammable gases or fumes.
Operation of any electrical equipment in such an environment constitutes a
definite safety hazard.
KEEP AWAY FROM LIVE CIRCUITS
Operating personnel must not remove equipment covers. Component
replacement and internal adjustment must be made by qualified
maintenance personnel. Do not replace components with the cable
connected. Always disconnect power and discharge circuits before touching
them.
DISPOSAL
Old electrical and electronic equipment marked with this
symbol can contain substances hazardous to human beings
and the environment. Never dispose these items together
with unsorted municipal waste (household waste). In order to
protect the environment and ensure the correct recycling of old equipment
as well as the re-utilization of individual components, use either public
collection or private collection by the local distributor of old electrical and
electronic equipment marked with this symbol.
Contact the local distributor for information about what type of return system
to use.
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iv
About the Manual 2
Intended Readers
This manual is a user manual for the TracPhone FleetBroadband
IP Handset. The readers of the manual include anyone who is
using or intends to use the IP Handset. No specific skills are
required to operate the IP Handset. However, it is important that
you observe all safety requirements listed in the beginning of this
manual, and operate the handset according to the guidelines in
this manual.
Manual Overview
This manual has the following chapters:
•Introduction contains an overview and a brief description of the
IP Handset.
•Getting started explains how to connect and start up the
handset and gives an overview of the display and keypad. It
also contains a short guide to initial configuration and to
making the first call.
•Operating the IP Handset describes how to use and configure
the handset and explains the display menus.
•Using the web server explains how to use the built-in web
server of the IP Handset.
•Service & maintenance contains guidelines for maintenance of
the handset, a short troubleshooting guide and gives
information on where to get further help if needed.
This manual may not always reflect the latest software
functionality of your IP Handset. To obtain the latest version of the
manual, please visit www.kvh.com and download the latest
version from the FB250 or FB500 product page.
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v
Typography
In this manual, typography is used as indicated below:
Bold is used for the following purposes:
• To emphasize words.
Example: “Do not touch the antenna”.
• To indicate what the user should select in the user interface.
Example: “Select Settings > Display”.
Italic is used to emphasize the paragraph title in cross-
references.
Example: “For further information, see Connecting Cables on
page...”.
COURIER is used to indicate display text.
Example: “The display shows 39558880”.
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vi
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vii
Table of Contents
Safety Summary ................................................................iii
About the Manual .............................................................. iv
Chapter 1 Introduction
Welcome ............................................................................ 1
In this chapter .................................................................... 1
Your IP Handset .................................................................2
Description ..........................................................................2
The wired IP handset ............................................................3
The wireless IP Handset .........................................................4
Features .............................................................................5
Chapter 2 Getting started
In this chapter ....................................................................7
Getting started with the wired IP Handset ..........................7
Introduction .........................................................................7
Connectors ...........................................................................8
Connecting the cables to the IP cradle .....................................9
Installing the cradle ............................................................. 11
Connecting the wired IP Handset to a BGAN terminal ...............12
Starting up the wired IP Handset ...........................................13
Getting started with the wireless IP Handset .....................14
Introduction ........................................................................14
Preparing the hardware ........................................................15
Charging the IP Handset ...................................................... 18
Connecting the IP Handset to your wireless access point ..........20
Establishing a connection using BGAN terminal ...............22
Using a BGAN terminal ........................................................22
Establishing a connection ....................................................22
Connecting subsequent handsets to the BGAN terminal ...........24
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Table of Contents
viii
Making the first call ..........................................................26
The IP Handset keypad and display ..................................27
The keypad ........................................................................27
The display ........................................................................33
Chapter 3 Operating the IP Handset
In this chapter ..................................................................39
User interfaces .................................................................39
IP Handset functions ........................................................ 40
Handling calls ................................................................... 40
Making a call using a BGAN terminal ....................................49
Quick settings .................................................................... 50
How to enter text in the IP Handset .......................................53
Using a headset ..................................................................53
IP Handset menus ............................................................54
Menu overview ...................................................................55
Call log ..............................................................................55
Contacts ............................................................................ 58
Status ............................................................................... 60
Network ............................................................................. 61
Settings .............................................................................67
SIP telephony and profiles ...................................................74
Information from the BGAN terminal .................................... 80
Chapter 4 Using the web server
In this chapter ................................................................. 85
Introduction to the web server ......................................... 85
Browser settings ................................................................ 85
Accessing and navigating the web server ...............................87
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Table of Contents
ix
Using the web server ........................................................89
The Home page ..................................................................89
Contacts ............................................................................90
Call log ...............................................................................91
SIP settings ........................................................................92
Uploading firmware ............................................................94
Import and Export settings ...................................................95
Help and diagnostics report .................................................97
Chapter 5 Service & maintenance
In this chapter ..................................................................99
Getting support ................................................................99
Maintenance tasks ......................................................... 100
Battery handling for the wireless IP Handset ........................ 100
Cleaning the IP Handset .................................................... 100
Disposal of the IP handset ................................................. 100
Troubleshooting guide .................................................... 101
App. A Technical specifications
In this appendix ..............................................................103
IP Handset, wired ............................................................103
Specifications, wired handset ..............................................103
Outline dimensions, wired handset ......................................105
IP Handset, wireless ........................................................107
Specifications, wireless handset ..........................................107
Outline dimensions, wireless handset ...................................109
IP cradle outline dimensions ............................................ 111
App. B Conformity
Thrane IP Handset, wired ................................................ 113
CE (LVD & EMC) ................................................................. 113
FCC .................................................................................. 113
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