Tramontina TCP 320 Operator's manual

Charcoal grill
SAFETY AND INSTRUCTION MANUAL
26500/005 - TCP 320F 26500/010 - TCP 56026500/001 - TCP 320

CONTENTS
1. INTRODUCTION......................................................................................................................................................................4
2. ASSEMBLED PRODUCT DIMENSIONS ..................................................................................................................................4
2.1. TCP-320........................................................................................................................................................................4
2.2. TCP-320F......................................................................................................................................................................4
2.3. TCP-560........................................................................................................................................................................4
3. CHARCOAL GRILL COMPONENTS BY MODEL......................................................................................................................5
3.1. MODEL TCP-320...........................................................................................................................................................5
3.1.1. Components.........................................................................................................................................................5
3.1.2. Assembly instructions..........................................................................................................................................5
3.2. MODEL TCP-320F.........................................................................................................................................................6
3.2.1. Components.........................................................................................................................................................6
3.2.2. Assembly instructions..........................................................................................................................................6
3.3. MODEL TCP-560...........................................................................................................................................................7
3.3.1. Components.........................................................................................................................................................7
3.3.2. Assembly instructions..........................................................................................................................................8
4. GENERAL SAFETY INFORMATION........................................................................................................................................10
4.1. SAFETY SYMBOLS......................................................................................................................................................10
4.2. RECOMMENDED USAGE: ATTENTION AND CAUTION ...............................................................................................10
5. USEFUL GUIDELINES...........................................................................................................................................................10
5.1. STARTING TO USE A CHARCOAL GRILL.....................................................................................................................10
5.2. STEPS TO A GREAT BARBECUE..................................................................................................................................10
6. COOKING METHODS............................................................................................................................................................11
6.1. DIRECT METHOD ........................................................................................................................................................11
6.2. INDIRECT METHOD.....................................................................................................................................................11
7. CLEANING INSTRUCTIONS..................................................................................................................................................12
8. DISCARDING ........................................................................................................................................................................12
9. WARRANTY...........................................................................................................................................................................12
3

A
E
C
B
D
A
C
D
B
A
F
B
E
D
C
1. INTRODUCTION
This safety and Instruction manual must be read and followed prior to operating the
grill for the first time and whenever questions arise.
This is the manual for grill models TCP-320, TCP-320F, and TCP-560. As such,
please do not take into consideration information that mentions components that
are not part of your specific grill model.
Do not discard this manual as it contains important information about the product
(installation, use, maintenance, cleaning), as well as warnings and instructions for
safe and correct use.
Before assembling your grill, please make sure there are no missing parts.
2.2. TCP-320F:
Identification Measurements (cm)
A Ø36.7
B 25.5
C 12.0
D 8.0
E 55.0
2.3. TCP-560:
Identification Measurements (cm)
A 66.0
B 65.0
C 122.5
D 86.0
E 12.0
F 65.0
Non-compliance with these warnings and instructions will void the warranty, and
may also result in serious bodily injury or death, as well as in a fire or an explosion
causing property damage.
The images in this manual are for illustration only. The manufacturer reserves the
right to make changes to the products when considered necessary, or to the user’s
interest, without modifying essential characteristics of operation and safety.
These grills are recommended for outdoor use only. They must not be used indoors.
2. ASSEMBLED PRODUCT DIMENSIONS
2.1. TCP-320:
Identification Measurements (cm)
A Ø36.0
B 25.5
C 12.0
D 8.0
4

3
4
5
9
8
6
7
2
1
14
12 13
11
10
3. CHARCOAL GRILL COMPONENTS BY MODEL
3.1. MODEL TCP-320
3.1.1. Components:
PART DESCRIPTION QUANTITY
1LARGE SILICONE SUPPORT 1
2SMALL SILICONE SUPPORT 2
3UTENSIL FOR HANDLING COOKING GRATES 1
4STAINLESS STEEL COOKING GRATE 1
5STAINLESS STEEL CHARCOAL TRAY 1
6ENAMELED STEEL BOWL 1
7PAINTED STEEL TRIPOD 1
8M4 SCREW 6
9M4 NUT 6
10 STAINLESS STEEL HOLDER FOR COOKING GRATE AND TRAY 3
11 M6 SCREW 1
12 METALLIC WASHER 1
13 CERAMIC WASHER 1
14 WING NUT 1
4
5
Picture 03
6
9
10
8
Picture 02
STEP 2
Attach the supports (item 10) to the bowl (item 6) using a M4 screws (item 8) and
nuts (item 9) as shown in picture 02.
3.1.2. Assembly instructions:
STEP 3
To finish the assembly, place the tray (item 5) on the lower part of the supports and
place the cooking grate (item 4) on the upper part of the grill supports as shown in
picture 03.
Picture 01
STEP 1
Attach the bowl (item 6) to the tripod (item 7) using a M6 screw (item 11), metallic
washers (item 12), a ceramic washer (item 13), and a wing nut (item 14) as shown in
picture 01.
11
13
7
14
12
5

6
9
10
8
Picture 05
3.2. MODEL TCP-320F
3.2.1. Components:
PART DESCRIPTION QUANTITY
1LARGE SILICONE SUPPORT 1
2SMALL SILICONE SUPPORT 2
3UTENSIL FOR HANDLING COOKING GRATES 1
4STAINLESS STEEL COOKING GRATE 1
5STAINLESS STEEL CHARCOAL TRAY 1
6ENAMELED STEEL BOWL 1
7PAINTED STEEL TRIPOD 1
8M4 SCREW 6
9M4 NUT 6
10 STAINLESS STEEL HOLDER FOR COOKING GRATE AND TRAY 3
11 M6 SCREW 1
12 METALLIC WASHER 1
13 CERAMIC WASHER 2
14 WING NUT 1
15 HOLDER WASHER 1
16 M5 SCREW 1
17 M6 NUT 1
18 BAKELITE HANDLE 1
19 BAKELITE HOLDER WITH STAINLESS STEEL BASE 1
20 ENAMELED STEEL LID 1
21 STAINLESS STEEL SKEWER SUPPORT 1
22 STAINLESS STEEL VENT 1
23 SMALL M6 SCREW 1
19
18
22
21
3
4
5
9
8
6
7
2
1
14
12 13
13
11
10
23
17
16
15
20
STEP 2
Attach the supports (item 10) to the bowl (item 6) using M4 screws (item 8) and
nuts (item 9) as shown in picture 05.
3.2.2. Assembly instructions:
11
13
7
14
12
Picture 04
STEP 1
Attach the bowl (item 6) to the tripod (item 7) using a M6 screw (item 11), metallic
washers (item 12), a ceramic washer (item 13), and a wing nut (item 14) as shown
in picture 04.
6

STEP 3
Place the tray (item 5) on the lower part of the supports and the cooking grate (item
4) on the upper part of the supports as shown in picture 06. If using the skewer
support (item 21), please remove the cooking grate and attach it on the grill bowl
as shown in picture 07.
STEP 4
Attach the holder (item 19) to the lid (item 20) using an M5 screw (item 16), a
washer holder (item 15) and a ceramic washer (item 13), as shown in picture 08.
Picture 06
Picture 08
Picture 07
19
20
16
3.3. MODEL TCP-560
3.3.1. Components:
PART DESCRIPTION QUANTITY
1BAKELITE LID HANDLE 1
2STAINLESS STEEL THERMOMETER 1
3ENAMELED STEEL LID 1
4STAINLESS STEEL SKEWER SUPPORT (2 HALVES) 1
5CENTRAL STAINLESS STEEL COOKING GRATE 1
6LARGE STAINLESS STEEL COOKING GRATE 1
7STAINLESS STEEL CHARCOAL GRATE 1
8ENAMELED STEEL BOWL 1
9BAKELITE BOWL HANDLE 1
10 NYLON VENT HANDLE 1
11 PAINTED STEEL FRONT LEG 1
12 PAINTED STEEL LEFT LEG 1
13 PAINTED STEEL RIGHT LEG 1
14 PAINTED STEEL SHELVES 1
15 LOWER METALLIC GRATE 1
16 RUBBER-COATED PLASTIC WHEEL 2
17 PLASTIC WHEEL CAPS 2
18 ENAMELED STEEL ASH TRAY 1
19 PLASTIC ASH TRAY HANDLE 1
20 AIR INLET STAINLESS STEEL RING 1
21 AIR INLET METALLIC RING SHAFT 1
22 ENAMELED STEEL ASH FILTER 1
23 UTENSIL FOR HANDLING COOKING GRATES 1
24 NYLON HANDLE 1
25 STAINLESS STEEL THERMOMETER BASE 1
26 STAINLESS STEEL AIR OUTLET 1
1
2
25
3
4
5
6
7
8
9
11
14
12 15
19
18
20
21
24
13
22
23
10
26
17
16
4
21
5
5
13
15
7

PART DESCRIPTION QUANTITY
AA M6X12 SCREW 8
BB M6X12 SCREW 6
CC M4X12 SCREW 4
DD M5X10 SCREW 2
EE M6 NUT 3
FF M5 NUT 2
GG COTTER PIN 2
HH METALLIC WASHER 13
II CERAMIC WASHER 13
JJ CAP NUT 1
ADDITIONAL PART
DESCRIPTION QUANTITY
SCREWDRIVER - CROSS
HEAD 6X150MM 1
3.3.2. Assembly instructions:
To quickly and successfully assemble your grill, please follow the instructions
below:
• Remove all parts from the packaging and carefully display all items on a level
surface (separate small and large parts).
• Check if all listed parts are in the packaging. In order to do so, please refer to the
part list.
• Follow the assembly steps indicated in this manual.
• If there is a screwdriver included with your grill, please use it for assembly.
• Install all attachment components (screws, nuts, etc.) as shown in the images.
• Be careful when assembling your grill since it has many parts and these may
have sharp edges or corners.
• Remove all adhesive tape or protective film from the grill parts. Use a soft cloth
with alcohol to wipe the grill.
• This is a two-person job.
Follow all instructions in this manual for the correct grill assembly
procedure.
STEP 1
Attach the front leg (item 11) to the lower metallic grate (item 15) using an M6x12
screw (item AA) and attach the left leg (item 12) and the right leg (item 13) to the
lower metallic grate using M4x12 screws (item CC), as shown in picture 09.
GG
BB
AA
HH
HH
II
II
8
9
15
17
16
STEP 2
Attach the wheels (item 16) to the axis of the metallic grate (item 15) using the
cotter pins (item GG) and then attach the wheel caps (item 17), as shown in picture
10.
STEP 3
Attach the bowl (item 8) to the legs using M6x12 screws (item BB), metallic
washers, and ceramic washers (items HH and II), as shown in picture 11.
(The ceramic washer must be between the bowl and the metallic washer.)
STEP 4
Attach the handle to the bowl (item 9) using M6x12 screws (item AA), metallic
washers, and ceramic washers (items HH and II), as shown in picture 12.
(The ceramic washer must be between the bowl and the metallic washer.)
Picture 09
Picture 10
Picture 11
Picture 12
CC
13
12
11
AA
15
8

Picture 20
LID PINS
1
2
3
II
HH
AA
Picture 18
JJ
20
21
24
Picture 14
STEP 6
Attach the handle (item 24) to the shaft (item 21),then attach them to the air inlet
ring (item 20) using a nut (item JJ), as shown in picture 14.
Picture 13
STEP 5
Attach the air inlet ring (item 20) to the bowl (item 8) using M6x12 screws (item
AA) and M6 nuts (item EE) as shown in picture 13. If deemed necessary, the screws
can also be attached using the metallic and ceramic washers.
20
EE
8
AA
STEP 7
Place the ash filter (item 22) in the center of the bowl (item 8), the charcoal grate
(item 7) on the lower rack supports, the large cooking grate (item 6) on the upper
rack supports, the small cooking grate (item 5) in the center of the large cooking
grate (item 6), and attach the ash tray (item 18) to the air inlet ring (item 20), as
shown in picture 15.
If you are going to use the skewer support (item 4), attach its halves using M5x10
screws (item DD) and M5 nuts (item FF), as shown in picture 16. Remove the
cooking grates, but leave the charcoal grate in place (item 7), and fit the support
on the grill bowl, as shown in picture 17.
STEP 8
Attach the handle (item 1) to the lid (item 3) using M6x12 screws (item AA),
metallic washers, and ceramic washers (items HH and II), and then attach the
thermometer (item 2) using the wing nut that is already attached to it, as shown in
picture 18. (The ceramic washer must be between the bowl and the metallic washer.)
The TCP-560 grill has a side holder for the lid, as shown in picture 19.
This holder was specifically made to support the lid with internal pins, as shown in
picture 20.
Picture 19
LID
HOLDER
5
6
7
22
4
7
18
8
Picture 15 Picture 17
DD
FF
4
4
Picture 16
SUPPORT
9

4. GENERAL SAFETY INFORMATION
4.1. SAFETY SYMBOLS
They will draw your attention to important safety information.
• Words such as DANGER, ATTENTION or WARNING will be used with the SAFETY
symbol .
• DANGER identifies more serious situations.
DANGER
• Failure to comply with the “DANGER, ATTENTION and WARNING” messages
contained in this Safe and Correct Use Manual may result in serious bodily injury,
as well as in a fire or an explosion causing property damage.
• Only use the grill outdoors. Never use it in closed spaces such as garages,
balconies or hallways. If it is used in closed spaces, toxic fumes will accumulate,
causing serious bodily injury or death.
• Keep the grill away from flammable vapors, gas and fluids, such as petrol,
alcohol, etc., including fuels.
• Incorrect assembly might be dangerous. *Follow this manual’s assembly
instructions as well as the video available from Tramontina’s website. Only use the
grill when all parts are properly assembled according to the manual.
• If your grill model is TCP-560, avoid leaving sharp, flammable or fuel materials
on the lower rack. Make sure the ash tray is correctly fitted to the place indicated in
the manual before you light the grill (do not light or operate the grill without it).
• Do not add charcoal lighter fluids, charcoal soaked in lighter fluid, or any other
flammable fluid (petrol, alcohol, etc...) or highly volatile fluids.
• Always be careful when using the grill as surfaces will become very hot during
operation.
• Never leave children, pets, or people with reduced physical, sensory, or mental
capabilities unsupervised near a hot grill.
• Keep small parts and plastic bags away from the reach of children.
• The grill should never be used by children or people with reduced capabilities.
• For models TCP-320F and TCP-560, when using skewers with the grill, keep
them away from children, pets and people with reduced physical, sensory, or mental
capabilities.
• Only move the grill when it’s not in use, after all parts have cooled down.
• For model TCP-560, be extra careful not to lift the supporting feet excessively, as
it can put the grill out of balance.
• Keep this appliance away from any fuels during use.
• Only remove ashes after they have cooled down and the charcoal has finished
burning. Make sure the grill has cooled down.
• The charcoal must always be placed in the specified container, never directly at
the bottom of the grill.
• Be careful when handling and storing hot electric lighters.
• Keep wires and electric cables away from the grill’s hot surfaces and away from
areas with foot traffic.
• Do not use the grill in strong winds, as it can hinder its performance, increase
charcoal consumption, as well as present risks caused by hot ashes.
4.2. RECOMMENDED USAGE: ATTENTION AND CAUTION
• During use, always keep the grill on a flat and stable surface away from
combustible or flammable materials.
• If your grill is the TCP-560, the front foot works as a locking device to ensure the
appliance is stable.
• If your grill has a lid, remove it while lighting the charcoal until the embers are
formed.
• When using your TCP-560 grill without a lid, carefully hang it by attaching the
pin to the side holder.
• Before handling cooking grates, ashes, charcoal, or the grill itself, make sure they
are not hot.
• If your grill has a lid, use the heatproof bakelite handles for safety.
• Always put out the fire/embers after use.
• Never use water to control flames or to extinguish the fire as this can damage the
finish of the grill.
• We recommend using Tramontina protective mitts against the heat during use
and when handling the grill, either when preparing food, adjusting air inlet/outlet,
adding charcoal, or opening/closing the lid.
• We recommend using Tramontina utensils with long handles as they provide a
safe distance from the appliance.
• Never place the hot lid on a surface that might burn easily such as: carpets,
fabrics, grass, wood, plastic, etc. If your model is the TCP-560, use the side holder
with the appropriate fit.
• Never discard embers in places where they can be stepped on or cause a fire.
Never discard ashes or charcoal before they have cooled down completely.
• Due to variations in temperature, your grill screws might come loose. Tighten
them regularly.
• Before you store your grill, remove the charcoal, ashes, and clean the cooking
grates (see cleaning instructions).
• Never assemble or handle the grill while under the effect or drugs, prescribed or
not, such as alcohol, medication, etc.
• This grill should not be used in or on vehicles and/or boats.
• This grill must never be used as a heater.
• Never line the bottom of the grill with any material as this will block the air flow.
• Do not wear loose clothing while igniting or using the grill.
• Model TCP-560 is equipped with a thermometer. Be careful not to hit or scratch
the grill to ensure normal operation of the appliance.
• Never use the grill to support yourself and never let children climb on the appliance.
• Never lean over the grill when it’s in use or still hot.
• For the TCP-320F grill, we recommend using Tramontina spits 26499/011
(length of blade: 40 cm).
• For the TCP-560 grill, we recommend using Tramontina spits 26422/075,
26423/075, 26433/075, and/or 26434/075 (total length: 75 cm).
Attention when handling the cooking grates:
• For TCP-320 and TCP-320F: Use the utensil for handling grates included with
the product.
• For TCP-560: Remove the metallic ring for spits. The smaller cooking grate
should be moved with the utensil for handling grates included with the product. The
larger cooking grate should be moved by its own handles with protective mitts.
5. USEFUL GUIDELINES
5.1. STARTING TO USE A CHARCOAL GRILL
• Remove the lid and open all air inlets and outlets before lighting the fire.
(For adequate air flow, the ashes accumulated in the lower part of the grate must be
removed, but verify that embers have been extinguished before doing so).
• Charcoal needs oxygen to burn which is why the air inlets and outlets must
remain unobstructed.
• Follow the supplier instructions on the charcoal package. Observe the maximum
charcoal capacity indicated in this manual according to your grill model.
• Make a pyramid with the charcoal and light according to this manual’s instructions.
• After approximately 15 to 20 minutes of fire, spread the embers with the long-
handled tongs according to your chosen cooking method. We recommend the use
of Tramontina tongs.
5.2. STEPS TO A GREAT BARBECUE
Please follow these guidelines to prepare your barbecue:
• There are two methods of cooking on a grill: direct and indirect. Read the instructions
for preparing your barbecue, consulting the following pages for specific guidelines.
• Do not place the food on the grate before obtaining an ideal brazier. Leave the charcoal
to burn until embers are formed (keep air inlets/outlets unobstructed so the fire does not
die out).
• If your grill has an option to adjust the air flow, internal intensity of heat can be
increased or reduced through making these adjustments.
• If your model is equipped with a thermometer, it will be possible to measure the
internal temperature of the grill, making preparation easier.
• Make sure that the food does not touch the lid when closing it.
• In order to keep food juicy, we recommend using Tramontina spatulas or tongs to
prevent holes in the food.
• To preserve the natural juices in foods, avoid pressing them against the grate.
• When using the lid during preparation, remove it by sliding it sideways. This will
prevent ashes from falling on top of the food (models TCP-320F and TCP-560).
• Do not defrost beef, fish, or chicken at room temperature. Defrost in the fridge.
• Wash hands thoroughly with water and soap before handling, preparing, and
consuming food.
• Use different boards for cutting raw and cooked foods.
• Wash all kitchen utensils with warm water and soap, rinsing them well before and after
using.
10

6. COOKING METHODS
6.1. DIRECT METHOD
If using the direct method, use the grate for cooking keeping the bottom part of the
food in direct contact with the heat from the brazier, as shown in pictures 21, 22,
23, and 24. For each preparation, the food should be turned around at alternate ti-
mes during cooking. Use the direct method for food that takes less than 25 minutes
to prepare, such as steak, ribs, vegetables, etc.
Picture 21
Picture 23
Picture 22
Picture 24
6.2. INDIRECT METHOD
If using the indirect method, use the grate for cooking more slowly, not subjecting
the bottom part of the food to direct contact with the heat from the brazier as shown
on pictures 25 and 26. When preparing for indirect cooking, spread the embers
to both sides of the food. The heat then rises, following the curve of the grill, and
being distributed inside, wrapping around the food. Due to the use of the aluminum
tray in this method, the fat and juice released from the food do not drip straight
down the grill walls, or into the brazier, thus reducing the amount of smoke and
avoiding the occurrence of flames.
Use indirect cooking for food that requires longer than 25 minutes to prepare, or
for food that might get dry or burnt if exposed directly to the heat source.
Examples: boned pieces of poultry, whole fish, or fish fillets.
Using the grill with the lid on will allow the heat to follow its curve, making it
circulate slowly to roast the food evenly.
DRIP TRAY
FOR FAT
Follow the stages below for indirect cooking:
1. Open air inlets/outlets;
2. Put the recommended amount of charcoal in the center of the grate for this
purpose (please refer to the chart below for recommended amount of charcoal);
3. Light the charcoal. Keep the grill open until the brazier is formed (approximately
15 to 20 minutes);
4. Spread the embers to the edges of the grill, leaving enough room for an
aluminum drip tray** with water between the embers to prevent release of smoke;
Note: The minimum recommended amount of water is half the capacity of the tray.
(** Aluminum drip tray not included with product)
5. Place the cooking grate on the upper rack of the holders;
6. Place the food in the center of the cooking grate (above the drip tray);
7. If necessary, use the grill lid.
GRILL AMOUNT OF CHARCOAL
TCP-560 Approximately 2.0 kg
Make sure the charcoal is not too close to the cooking grate.
The bigger the air inlet, the more the charcoal will burn and be consumed which
will result in quicker cooking. If you want the food to cook more slowly, the air inlet
should be reduced.
ATTENTION
It is not possible to use the indirect cooking method in the TCP-320 and TCP-320F
models.
Follow the steps below for direct cooking:
1. Open air inlets/outlets;
2. Put the recommended amount of charcoal in the center of the tray/grate for this
purpose (please refer to the chart below for recommended amount of charcoal);
3. Light the charcoal. Keep the grill open until the brazier is formed (approximately
15 to 20 minutes);
4. Spread the embers evenly across all of the tray/grate of the grill;
5. Place the cooking grate(s) on the holders. If using spits*, the cooking grate(s)
must be removed, or if using the cooking grate, the ring for spits must be removed
from the grill.
(*Spits not included with the product).
6. Place the food on the cooking grate or on the spits;
7. If necessary, use the grill lid.
GRILL AMOUNT OF CHARCOAL
TCP-320 and TCP-320F Approximately 1.0 kg
TCP-560 Approximately 2.5 Kg
Make sure the charcoal is not too close to the cooking grate.
The bigger the air inlet, the more the charcoal will burn and be consumed which
will result in quicker cooking. If you want the food to cook more slowly, the air inlet
should be reduced.
Picture 25 Picture 26
11

7. CLEANING INSTRUCTIONS
To maintain your grill’s good performance and make it last longer, follow the
cleaning guidelines below:
DANGER
• Do not touch or carry out any cleaning/maintenance tasks on your grill until it
has completely cooled down and the embers have been extinguished.
• Remove cooking grates (please refer to instructions about handling these).
• Remove ashes.
• Wash the grates using a brush with metal bristles, mild detergent, and warm
water. Rinse well with clean water and keep the grill dry. We recommend using a
Tramontina brush with metal bristles. It is necessary to clean cooking grates and
spits after each use.
• Other parts of your grill can be washed with a soft sponge, mild detergent, and
warm water. Rinse well with clean water and always keep the grill dry.
ATTENTION
• In coastal areas, corrosion might act more quickly on the structure of the grill due
to sea spray. Take extra care with cleaning.
• Before reusing your grill, verify its attachment systems. If necessary, retighten
them.
• The cooking grates can be cleaned with metal brushes which must be used
carefully and exclusively for this purpose, as they can lose bristles if used
inappropriately. Brushes should be replaced when bristles start to come loose.
Never use sharp objects to clean any part of the grill or remove ashes as they can
damage the finish.
• Never use abrasive cleaning products on your grill as this might damage the
finish.
• The grill must be thoroughly cleaned after use and kept in a sheltered and dry
place.
• Never wash this products’ parts in a dishwasher.
• Never use products such as ethanol, acid, or solvent.
8. DISCARDING
Please refer to current legislation in your country regarding the safe disposal of
the packaging, of residue generated by the cooking process, of parts, or of the grill
itself.
Never discard/burn domestic waste or any other type of waste in your grill.
9. WARRANTY
Tramontina S/A Cutelaria provides warranty to this product regarding manufacturing
defects for a total period of 12 (twelve) months or 9 (nine) months under contractual
warranty and 90 (ninety) days legal warranty.
The warranty period starts on the date stated on the receipt of purchase which
should be attached to this policy. The warranty will only be valid with a proof of
purchase.
This warranty is limited to repairing or replacing defective parts under normal
conditions of use after analysis and confirmation that these are indeed defective.
Please contact your nearest Tramontina Authorized Service (contact information
is available on our website). If the defect and the complaint are verified, the
manufacturer will replace parts free of charge. When returning defective parts, costs
of shipping must be pre-paid by the consumer. When the manufacturer returns parts
to the consumer, shipping must also be pre-paid by the consumer.
There are no other implied warranties except those expressly established in this
document, and any warranties are limited to the period stated above.
The warranty (legal and/or contractual) does not cover:
• Defects resulting from non-compliance with use and care recommendations in
this manual;
• Any faults or operational difficulties resulting from accidents, abuse, inadequate
use, alterations, vandalizing, inadequate assembly, failure to comply with routine
maintenance work, or incorrect work performed by the user;
• When the product is used for purposes other than the recommended in this
manual;
• Normal/natural wear;
• Color alterations and stains do not hinder the normal operation of the grill,
therefore they will not be considered for any claims;
• Deterioration or damage caused by severe weather conditions, such as
hailstorms, hurricanes, earthquakes, tornadoes, or faded coloring caused by heat
and/or exposure to chemicals, directly or in the atmosphere;
• In case of discontinued parts, the manufacturer reserves the right to offer similar
parts of equal function;
• Damaged parts (crushed or scratched) due to transportation accidents or
inadequate handling, falls, acts or effects of nature, such as lightning, rain, etc.
• Expenses for service when no defect can be found, related to use guidelines that
can be found in this instruction manual or on the product itself, might be charged to
the consumer.
Other information about technical support:
• TRAMONTINA S/A CUTELARIA, due to the ongoing development of its products,
reserves the right to alter general, technical, and aesthetic features without prior
warning.
• Any defect that is verified in this product must be immediately communicated to
the nearest Tramontina Authorized Service. Please contact technical support teams
(Brazil only - http://www.tramontina.com). For services abroad, please contact
authorized representatives (www.tramontinachurrasco.com under the Where to Buy
section).
• If you need replacement parts or if you have any questions about your grill
assembly, use, or maintenance, please contact technical support (Brazil only
- http://www.tramontina.com). For services abroad, please contact authorized
representatives (www.tramontinachurrasco.com under the Where to Buy section).
• Any other necessary maintenance or adjustment work not covered in this manual
must be performed by qualified personnel. This is why we recommend to always
contact the Tramontina Authorized Service Network, specifying your grill’s brand
and model.
• The manufacturer is not responsible for people or companies that assume
any other duties or liabilities regarding the sales, installation, use, removal, and
returning or replacing their equipment.
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www.tramontina.com
Chile: Phone: [phone] | Colombia: Phone: [phone]
Ecuador: Phone: [phone]
Germany: Phone: [phone]
Mexico: Phone: [phone] | Panama: Phone: [phone]
Peru: Phone: [phone] | Singapore: Phone: [phone]
United Arab Emirates: Phone: [phone] | 971 (4) 450 4302
USA: Phone: [phone] | South Africa: Phone: [phone]