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TransTel Communications TMS-Lite User manual

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Digital Telephone Systems
TransTel Communications, Inc
Revision 1.1 July 2004
TMS-Lite Plug-N-Play
Installation - Quick Reference Guide


©2001-2004 TransTel Communications, Inc.
Revision 1.1 July 2004
Page 3
Notes For TD-824i TD-1648i Digital Telephone
Systems & TMS-Lite Plug and Play Voice Mail
TD-824i/1648i Information
The table listed below shows the database changes necessary for a
TransTel Digital KSU in order to install a TMS-Lite configured as a Plug
and Play.
A note about station ports:
TD-824i: Single Line ports are available in the TD-824 system by one of
three methods.
1. Single Line Station Cards (TD-SLC-8). This card provides 8 single
line ports from the TD-824i. In order to utilize a SLC-8 card, the KSU
must also be equipped with a Ring Generator (TD-RGU).
2. Analog Terminal Adapters (DK-ATA). This device converts a digital
circuit into two analog single line telephone circuits. It is connected to
a digital station circuit on a TD-DKC-8 Digital Key Station Card. It re-
quires no additional equipment to operate.
3. Single Line Station Circuit (DK-SLC1). This circuit package installs
inside a DK-1D or DK-1S digital key telephone and provides a one
single line station circuit. It requires no additional equipment to oper-
ate.
TD-1648i: configures as listed above for the TD-824i, except, the Single
Line Station Card is part number G2-SLU and can be installed in station
card slots 2 through 6. It does not require a ring generator pack.
Page 4
You must decide which Single Line Telephone Station Circuits that you
wish to use for voice mail. This document assumes you are using a 4 port
TMS-Lite voice mail system. If you are using a larger or smaller TMS-Lite,
you will need to list more or fewer stations. Please enter the extension
numbers and the circuit numbers for the 4 ports you intend to use.
The circuit numbers consist of a 2 digit code.
The first digit is the physical card position where the card resides. On the
TD-824i this will be either card 1, 2 or 3 if you use DK-ATA. Devices or DK-
SLC1 devices. If you use the DK-SLC8, it is always configured as the third
card.
On the TD-1648i this can be slot positions 1 through 6.
The second digit of the circuit number is the physical circuit on the station
card. All station cards contain 8 circuits. If you connect your voice mail
to the last 4 circuits on a station card, the circuits will be connected
on circuits 5, 6, 7 and 8.
This information is necessary in order to properly program the TD-
824i/1648i for integration with the TMS-Lite.
Station
Number Circuit Number
824i- (11-18 / 21-28 / 31-38)
1648i-(11-18/21-28/31-38/~/61-68
Voice Mail
Port 1
Voice Mail
Port 2
Voice Mail
Port 3
Voice Mail
Port 4
Page 5
Digital Telephone System Parameters
Note 1: The values listed are only suggestions for these parameters. The
actual configuration of these parameters depends on whether the TMS is
acting as Automated Attendant or calls are being answered by a live opera-
tor. These values for these parameters will also be influenced by the val-
ues set in 46-stn-07 (Call Forward No-Answer to a Pre-assigned Hunting
Group) and 78-st-04 (Call.Forward Busy to a Pre-Assigned Hunting
Group).
The following programming changes will be determined by the extension
number and circuit number (card-circuit). Please refer to the entries you
made on page 4 of this document.
Item Description Plug-N-Play
05-01-08 Call Forward No Answer Trans-
fer Time 1=20 seconds
Note 1
05-01-05 Busy Reminder Tone Interval 6=30 seconds
05-02-01 Single Line Telephone Dial
Tone Timeout 5=16 seconds
05-02-02 Single Line Telephone – Inter
Digit Timeout 5=16 seconds
05-02-04 SLT Release (Disconnect) 6=1000 ms
05-02-06 SLT Hold Signal (Flash Timer) 4=300 ms
05-03-07 Dial Tone Options 0=Normal
05-04-08 Message Waiting for Single
Line Telephones 0=disable message
waiting ringing
05-06-01 Transfer Recall – Busy 4=30 seconds
Note 1
05-06-02 Transfer Recall - No Answer 4=30 seconds
Note 1
05-08-01 CO Hunt Interval 3=6 seconds
05-08-03 SLT Busy Remind Tone 0=Disable
05-08-05 SLT Programming Access
Code First Digit 7=7
05-09-03 CO Loop Disconnect
(Calling Party Control) 4=320
milliseconds
05-10 Voice Mail digit string dddddddd
05-12-02 Mute CO trunk on disconnect
(open loop) 1=Mute on Open
Loop
05-12-05 VM Integration Type 7=Digit+ Extension,
no CO codes sent
Page 6
Parameters Which Apply To Station Circuits Connected
To Voice Mail Ports
Form 41 - Extension Number - 05
Toll Classification - Day Service
Like the previous forms listed, you need to enter the extension numbers
that are connected to voice mail.
Note: This programming restricts Voice Mail ports from making any out-
side telephone calls and is put in place to prevent possible toll abuse by
illegal access from the outside world. If you intend to use TMS for any out-
dialing services (pager notification, cell phone notification, home notifica-
tion), you will need to make changes in order to accommodate your re-
quired dialing patterns.
Form 41 – Extension Number – 06
Toll Classification – Night Service
Like the previous forms listed, you need to enter the extension numbers
that are connected to voice mail.
Note: This programming restricts Voice Mail ports from making any out-
side telephone calls and is put in place to prevent possible toll abuse by
illegal access from the outside world. If you intend to use TMS for any out-
dialing services (pager notification, cell phone notification, home notifica-
tion), you will need to make changes in order accommodate your required
dialing patterns.
to
Item Description Plug-N-Play
41-____-05 Toll Class – Day Service
Voice Mail Port 1 Your choice
41-____-05 Toll Class – Day Service
Voice Mail Port 2 Your choice
41-____-05 Toll Class – Day Service
Voice Mail Port 3 Your choice
41-____-05 Toll Class – Day Service
Voice Mail Port 4 Your choice
Item Description Plug-N-Play
41-____-06 Toll Class – Night Service
Voice Mail Port 1 Your choice
41-____-06 Toll Class – Night Service
Voice Mail Port 2 Your choice
41-____-06 Toll Class – Night Service
Voice Mail Port 3 Your choice
41-____-06 Toll Class – Night Service
Voice Mail Port 4 Your choice
Page 7
Form 43 – Circuit Number – 02 - Equipment Type
Please note that this form uses the circuit number (slot-circuit) and
NOT the extension number of the voice mail port.
Note: Setting the equipment type to Voice Mail Port causes the TD-
824i/1648i to send proper integration digit strings to the voice mail system
and proper operation of Message Waiting.
Form 44 – Extension Number – 03
Enter the voice mail extension numbers in the blank spaces below and
make sure the system programming is changed to accept this for each
voice mail circuit in the system. Fill in the blanks (44-___-03) with the
extension numbers of the voice mail ports
For example: If your voicemail ports are connected to extensions 31, 32,
33 and 34, you need to program 44-31-03, 44-32-03, 44-33-03 and 44-34-
03 all with the value of 1. This setting is vital to proper programming for
voice mail connectivity.
Item Description Plug-N-Play
43-____-02 Equipment Type
Voice Mail Port 1 8=Voice Mail Port
43-____-02 Equipment Type
Voice Mail Port 2 8=Voice Mail Port
43-____-02 Equipment Type
Voice Mail Port 3 8=Voice Mail Port
43-____-02 Equipment Type
Voice Mail Port 4 8=Voice Mail Port
Item Description Plug-N-Play
44-____-03 Call Split – Voice Mail Port 1 1=Call Split Disabled
44-____-03 Call Split – Voice Mail Port 2 1=Call Split Disabled
44-____-03 Call Split – Voice Mail Port 3 1=Call Split Disabled
44-____-03 Call Split – Voice Mail Port 4 1=Call Split Disabled
Page 8
Form 44-stn-07 – DTMF Receiver Control for Voice Mail Ports
This controls operation of DTMF detectors for each Voice mail Port. The
parameter is set to free DTMF detectors quickly for systems with high
Voice Mail traffic.
This should normally be set to a value of 1= After the Voice mail dials the
extension number, the system releases the DTMF receiver immediately.
Form 44-stn-08 Allow External Call Forwarding/Unsupervised
Conference from Voice Mail Ports
This enables a Voice Mail Port to establish an Unsupervised Conference
when transferring to a station with External Call Forwarding established. If
the customer is not using any external call forwarding, this option, this op-
tion should not be enabled.
Your setting will depend on the customer’s requirements.
Item Description Plug-N-Play
44-____-07 DTMF Receiver Control 1=Release immedi-
ately after digits
dialed
44-____-07 DTMF Receiver Control 1=Release immedi-
ately after digits
dialed
44-____-07 DTMF Receiver Control 1=Release immedi-
ately after digits
dialed
44-____-07 DTMF Receiver Control 1=Release immedi-
ately after digits
dialed
Item Description Plug-N-Play
44-____-03 Allow ECF/Unsupervised Con-
ference 0=disabled
/
1=enabled
44-____-03 Allow ECF/Unsupervised Con-
ference 0=disabled
/
1=enabled
44-____-03 Allow ECF/Unsupervised Con-
ference 0=disabled
/
1=enabled
44-____-03 Allow ECF/Unsupervised Con-
ference 0=disabled
/
1=enabled
Page 9
Form 46-stn-02 – Message Waiting Level
All voice mail stations must have their message waiting levels set to a
value of 9. This allows the ports to set and cancel message waiting on
other telephone stations.
Note: In TMS applications, only the
2nd
port is used for message waiting,
but all voice mail ports MUST be set to the same value for message waiting
to work properly.
Form 46-st-03 – Caller ID to Single Line Stations
All Voice mail extensions must have Caller ID set to 0=disabled. This must
be done even if Caller ID is not used on the system.
Form 46-st-06 – Door Unlock/DND/Call Forward Access
This option should be disabled for all voice mail ports. By default the sys-
tem sets this parameter to 7, which enables all three options. It must be
changed to 0 =disabled all for each voice mail port.
Item Description Plug-N-Play
46-____-02 Message Waiting Level 9=Highest level
46-____-02 Message Waiting Level 9=Highest level
46-____-02 Message Waiting Level 9=Highest level
46-____-02 Message Waiting Level 9=Highest level
Item Description Plug-N-Play
46-____-03 Caller ID / Single Line Sets 0=disabled
46-____-03 Caller ID / Single Line Sets 0=disabled
46-____-03 Caller ID / Single Line Sets 0=disabled
46-____-03 Caller ID / Single Line Sets 0=disabled
Item Description Plug-N-Play
46-____-06 Door /DND/CFWD Access 0=disabled
46-____-06 Door /DND/CFWD Access 0=disabled
46-____-06 Door/DND/CFWD Access 0=disabled
46-____-06 Door/DND/CFWD Access 0=disabled
Page 10
Form 67-01 – Hunt Group Access Code
In order for stations to easily call the voice mail system, each of the voice
mail extensions must be assigned to a Hunt Group. We recommend that
you program your voice mail ports into Hunt Group 1. Form 67-01 assigns
the Access Code and the Hunt type to the First Hunt Group.
The Access code you apply for this group is entirely up to you, but the
guidelines for Hunt Group assignment are as follows:
The Access code for the Hunt Group must be the same length as your ex-
tension numbering plan. The Access code must be unique to the system.
It cannot be the same as an existing station in the telephone system.
Your access code can begin with the digits 1 through 6.
2 digit extensions: 10 through 69 are OK.
3 digit extensions: 100 through 699 are OK
4 digit extensions: 1000 through 6999 are OK
Hunt Type should be set to 1, which is Linear Hunting.
Form 68-01-xx - Hunt Group Members – Day Service
Form 68-01 determines the extensions that are members of Hunt Group 1
during day service. Program this form with the extension numbers that are
connected to the voice mail system.
Form 69-01-xx - Hunt Group - Night Service
Form 69-01 determines the extensions that are members of Hunt Group 1
during night service. Program this form with the extension numbers that
are connected to the voice mail system.
67-01 Hunt Group Access Code _____ 1
68-01-xx Hunt Group Members
Day Service
____ ____
____ ____
69-01-xx Hunt Group Members
Night Service
____ ____
____ ____