Travis Industries 33 DVI User manual

33 DVI Insert
Owner's Manual
Tested and Listed by
ANSI Z21.88 CSA 2.33
•
Direct Vent Fireplace Insert
•
Masonry or Factory Built (Metal) Wood-
Burning Fireplace
•
Residential or Mobile Home
•
Natural Gas or Propane
WARNING: If the information in these instructions is not followed exactly, a fire or
explosion may result causing property damage, personal injury or loss of life.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
- Installation and service must be performed by a qualified installer, service agency or the gas
supplier.
This appliance may be installed in an
aftermarket permanently located,
manufactured home (USA only) or mobile
home, where not prohibited by local
codes.
This appliance is only for use with the
type(s) of gas indicated on the rating
plate. A conversion kit is supplied with
the appliance.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
©Copyright 2012, T.I. $10.00 100-01237_000 4120319
Travis Industries, Inc.
www.travisproducts.com
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275

2Introduction
© Travis Industries 4120319 100-01237_000
Introduction
We welcome you as a new owner of a 33 DVI Insert. In purchasing this fireplace insert you have joined
the growing ranks of concerned individuals whose selection of an energy system reflects both a concern
for the environment and aesthetics. It is one of the finest home heaters the world over. This manual will
explain the installation, operation, and maintenance of this heater. Please familiarize yourself with the
Owner's Manual before operating your heater and save the manual for future reference. Included are
helpful hints and suggestions that will make the operation and maintenance of your new heater an easier
and more enjoyable experience. We offer our continual support and guidance to help you achieve the
maximum benefit and enjoyment from your heater.
Important Information
No other DVL Insert has the same serial number as
yours. The serial number is attached to the appliance
near the gas control valve.
This serial number will be needed in case you require
service of any type.
Model: 33 DVI
Serial Number:
Purchase Date:
Purchased From:
Register your warranty online at:
traviswarranty.com
Or, mail your warranty card to:
Travis Industries House of Fire
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
Save Your Bill of Sale.
To receive full warranty coverage, you will
need to show evidence of the date you
purchased your heater. Do not mail your Bill
of Sale to us.
We suggest that you attach your Bill of Sale
to this page so that you will have all the
information you need in one place should the
need for service or information occur.
Listing Details
This appliance was listed by Intertek. The listing label is attached to the appliance near the gas control
valve. A copy is shown on page 35.
Massachusetts Approval
This manual has been submitted to the Massachusetts Board of State Examiners of Plumbers and Gas
Fitters.
National Fireplace Institute

Table of Contents 3
© Travis Industries 4120319 100-01237_000
Introduction ......................................................2
Important Information......................................2
Listing Details...................................................2
Features ............................................................6
Installation Options..........................................6
Heating Specifications.....................................6
Dimensions.......................................................6
Electrical Specifications (for optional blower)6
Fuel....................................................................6
Installation Warnings.......................................7
Packing List......................................................7
Items Packed with the Face ............................7
Order of Installation.........................................7
Additional Items Required...............................8
Top Convection Deflector ...............................8
Fireplace Requirements ..................................8
Factory-Built (Metal) Wood-Burning Fireplace
Requirements........................................................9
Hearth Requirements.......................................9
Leveling Bolts.................................................10
Electrical Requirements................................10
Clearances......................................................11
Mantel Clearances..............................................11
Face Mounting Brackets – Arched, Artisan,
Metropolitan, Victorian Lace.........................12
Gas Line Requirements.................................13
Gas Line Location...............................................13
Gas Inlet Pressure..............................................13
Vent Requirements ........................................14
Altitude Considerations.......................................14
Vent Restrictor....................................................15
Vent Installation ..................................................15
Vent Location......................................................16
Vent Configurations ............................................16
Vent Connector Removal and Installation...........17
Vent Connector Removal and Installation
(continued)..........................................................18
Surround Panel Installation..........................19
3-Piece Surround Panels....................................19
1-Piece Surround Panel......................................20
Routing the Power Cord..........................................20
Installation...............................................................20
Rheostat Installation .....................................21
On/Off Switch Installation.............................22
Glass Frame Removal and Installation........23
Glass Frame Removal and Installation
(continued) .....................................................24
Media Installation (Log, Stone, or Driftwood)24
Steps for Finalizing the Installation.............25
Air Shutter Adjustment........................................26
Before You Begin...........................................27
Location of Controls......................................27
Starting the Heater for the First Time..........28
Turning the Fireplace On and Off.................28
Comfort Control.............................................28
Adjusting the Flame Height..........................29
Adjusting the Blower Speed.........................29
Continuous/Intermittent Pilot Switch...........29
Normal Operating Sounds ............................30
Normal Operating Odors...............................30
Maintaining Your Heater's Appearance.......31
Battery Replacement.....................................31
Power Backup Batteries......................................31
Control Panel Light Battery.................................31
Yearly Service Procedure .............................32
Troubleshooting Table..................................33
Wiring Diagram ..............................................34
Blower Wiring Diagram .................................34
Replacement Parts List.................................34
Safety Label........................................................35
CONDITIONS & EXCLUSIONS......................36
IF WARRANTY SERVICE IS NEEDED:.........36
LP Conversion Instructions..........................37

4Safety Precautions
© Travis Industries 4120319 100-01237_000
IF YOU SMELL GAS:
* Do not light any appliance
* Extinguish any open flame
* Do not touch any electrical switch or plug or unplug anything
* Open windows and vacate building
* Call gas supplier from neighbor's house, if not reached, call fire department
This unit must be installed by a qualified installer to prevent the possibility of an explosion.
Your dealer will know the requirements in your area and can inform you of those people
considered qualified. The room heater should be inspected and cleaned before use and at
least annually by a qualified service person. More frequent cleaning may be required due
to excessive lint from carpeting, bedding material, etc.
The instructions in this manual must be strictly adhered to. Do not use makeshift methods
or compromise in the installation. Improper installation will void the warranty and safety
listing.
This heater is approved for natural gas (NG) or for propane (LP). Burning the
incorrect fuel will void the warranty and safety listing and may cause an extreme
safety hazard. Direct questions about the type of fuel used to your dealer. Check
for a label on the flame adjust knob on the gas control valve (this is the best place
to check). You may also check for a label on the gas control valve body.
Contact your local building
officials to obtain a permit and
information on any installation
restrictions or inspection
requirements in your area.
Notify your insurance company
of this heater as well.
If the flame becomes sooty, dark
orange in color, or extremely tall,
do not operate the heater. Call
your dealer and arrange for
proper servicing.
It is imperative that control
compartments, screens, or
circulating air passageways of
the heater be kept clean and
free of obstructions. These
areas provide the air necessary
for safe operation.
Do not operate the heater if it is
not operating properly in any
fashion or if you are uncertain.
Call your dealer for a full
explanation of your heater and
what to expect.
Do not store or use gasoline or
other flammable liquids in the
vicinity of this heater.
Do not operate if any portion of
the heater was submerged in
water or if any corrosion occurs.
Immediately call a qualified
service technician to inspect the
appliance and to replace any part
of the control system that has
been under water.
Ok
?
Gas
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Safety Precautions 5
© Travis Industries 4120319 100-01237_000
• Do not place clothing or other
flammable items on or near the
heater. Because this heater can be
controlled by a thermostat there is
a possibility of the heater turning on
and igniting any items placed on or
near it.
• Light the heater using the built-in
igniter. Do not use matches or
any other external device to light
your heater.
• Allow the heater to cool before
carrying out any maintenance or
cleaning.
• Viewing glass should only be
removed for service. Any safety
screen or guard removed for
servicing must be replaced prior to
operating the heater. Do not
operate with the glass removed or
damaged. Replacement of the
glass should be done by a licensed
or qualified service person.
• Never remove, replace, modify or
substitute any part of the heater
unless instructions are given in
this manual. All other work must
be done by a trained technician.
Don't modify or replace orifices.
Replace glass with Travis glass
only.
• Operate the heater according to the
instructions included in this manual.
• If the main burners do not start
correctly turn the gas off and call
your dealer for service.
• Instruct everyone in the house
how to shut gas off to the
appliance and at the gas main
shutoff valve. The gas main
shutoff valve is usually next to
the gas meter or propane tank
and requires a wrench to shut off.
• This unit is not for use with solid
fuel
• Do not place anything inside the
firebox (except the included fiber
logs).
• If the fiber logs become damaged,
replace with Travis Industries log
set.
• Do not throw this manual away.
This manual has important
operating and maintenance
instructions that you will need at
a later time. Always follow the
instructions in this manual.
•Young children should be carefully
supervised when they are in the
same room as the appliance.
Toddlers, young children and
others may be susceptible to
accidental contact burns. A
physical barrier is recommended if
there are at risk individuals in the
house. To restrict access to a
fireplace or stove, install an
adjustable safety gate to keep
toddlers, young children and other
at risk individuals out of the room
and away from hot surfaces.
• Plug the heater into a 120V
grounded electrical outlet. Do
not remove the grounding plug.
• Don’t route the electrical cord in
front of, over, or under the heater
•Travis Industries, Inc. grants
no warranty, implied or stated,
for the installation or
maintenance of your heater,
and assumes no responsibility
of any consequential
damage(s).
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This
Manual

6Features and Specifications
© Travis Industries 4120319 100-01237_000
Features
- Works During Power Outages (battery backup system)
- Blower and Remote Control Included
- Standing or Intermittent (GreenSmart) Pilot
- Convenient Operating Controls
- Variable-Rate Heat Output
Installation Options
•Residential or Mobile Home
•Fireplace Insert
•Masonry or Factory Built (Metal) Wood-
Burning Fireplace
•Natural Gas or Propane
Heating Specifications
Natural Gas Propane
Approximate Heating Capacity (in square feet)* 600 to 2,000 600 to 2,000
Maximum BTU Input Per Hour 40,000 40,000
* Heating capacity will vary with floor plan, insulation, and outside temperature.
Dimensions
Electrical Specifications (for optional blower)
Electrical Rating.............................................................115 Volts, 1.5 Amps, 60 Hz (180 watt)
Fuel This heater is shipped in natural gas (NG) configuration but may be converted to use propane (LP)
using a conversion kit. The sticker on top of the gas control valve will verify the correct fuel.
20" (508mm) *
14-1/2" (369mm) *
1-1/4" (32mm) *
See "Surround
Panels" for sizing
31-1/2" (801mm) *
23-3/4" (604mm) *
Front
avant
Right
droit
Rear
arrie're
Left
a' gauche
* See "Fireplace Requirements" for sizing
details with 1-piece or 3-piece panels.
See "Surround
Panels" for sizing

Installation (for qualified installers only) 7
© Travis Industries 4120319 100-01237_000
Installation Warnings
•Failure to follow all of the requirements may result in property damage, bodily
injury, or even death.
•This heater must be installed by a qualified installer who has gone through a
training program for the installation of direct vent gas appliances.
•The installation must conform with local codes or, in the absence of local
codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the National
Gas and Propane Installation Code, CSA B149.1.
•In Manufactured or Mobile Homes must conform with Manufactured Home
Construction and Safety Standard, Title 24 CFR, Part 3280, or, when such a
standard is not applicable, the Standard for Manufactured Home Installations,
ANSI/NCSBCS A225.1. This appliance may be installed in Manufactured
Housing only after the home is site located.
•The heater is designed to operate on natural gas, or propane (LP).
•All exhaust gases must be vented outside the structure of the living-area.
Combustion air is drawn from outside the living-area structure.
•Notify your insurance company before hooking up this heater.
•The requirements listed below are divided into sections. All requirements
must be met simultaneously. The order of installation is not rigid – the
qualified installer should follow the procedure best suited for the installation.
Packing List
•Propane Conversion Kit (Orifices, Manifold Cover,
etc.)
•
"Fireplace Altered" tag (attach to the fireplace)
•Plugs for Surround Panels
Items Packed with the Face
•Face with attachment hardware
•Face Installation Instructions
Order of Installation
1 If the heater is to use propane, install the propane conversion kit (see page 37).
2 Install gas line into the fireplace (do not connect to unit).
3 Position the heater and connect the electrical line.
4 Connect the gas line and gas vent to the appliance.
5 Install the optional surround panels and trim.
6 Install the media (logs or stones).
7 Follow the instructions under "Finalizing the Installation" on page 24.

8Installation (for qualified installers only)
© Travis Industries 4120319 100-01237_000
Additional Items Required
•Faceplate
•Gas Line Equipment (shutoff valve, pipe, etc.)
•Chimney Liner and Conversion Kit
•This Insert Requires Logs or Media
This fireplace is shipped without logs or media. Use one of the kits listed below.
Standard Log Set (sku 94500561)
Driftwood Log Set (sku 94500562)
Fyre-Stone Stone Set (sku 94700734)
Top Convection Deflector
Install the top convection deflector as
shown to the right.
The deflector is shipped on top of the
insert. The screws are shipped inside
the owner's pack.
Fireplace Requirements
•Insert must be placed within a code-conforming masonry fireplace or tested and listed factory-built
(metal) wood-burning fireplace. Repair any fireplace damage prior to installation.
•Because the insert uses a circulation blower, clean the fireplace, smoke shelf, and chimney prior to
installation.
•This heater may be placed in a bedroom. Please be aware of the large amount of heat this appliance
produces when determining a location.
Fireplace Sizing 3-Piece Panel 1-Piece Panel
Minimum Height 23-3/4” (604mm) 24-7/8” (632mm)
Minimum Width 31-1/2” (800mm) 32.5” (826mm)
Minimum Depth 14-1/2” (369mm) 15-3/4” (400mm)
Hearth Extension 1-1/4” (32mm) 0” (0mm)
The gas and electrical line should be installed prior to
installing the heater.
For tight fits (under 28”) see the section “Removing the
Vent Connector”
See “Leveling Bolts” for details on leveling the heater.
hAttach the “This fireplace has been altered…” plate to the fireplace (use two screws or other
suitable method). You may wish to place it in a location where it will be covered by the surround panels.
a
b
c
e
f
g
d
h
a
b
c
d
e
f
g

Installation (for qualified installers only) 9
© Travis Industries 4120319 100-01237_000
Factory-Built (Metal) Wood-Burning Fireplace Requirements
NOTE: Any parts that are removed must be removed in a way that would allow them to be re-installed if
the insert is ever removed (removal of rivets or screws is acceptable).
The damper ("A") and grate (with log set) ("B") must be removed (see the illustration below)
The smoke shelf ("C"), internal baffles ("D"), screen ("E"), masonry lining or refractory ("G" & "I"), and
metal or glass doors ("F") may be removed (if applicable)
The fireplace must be permanently marked to
indicate that it has been altered and is no longer
suitable for burning solid fuel (wood), unless the
removed parts are re-installed. Cutting of any
sheet metal parts or glass is prohibited.
The insulation ("H"), and any structured rigid frame
members must not be removed or altered (side and
top of door frame, side and top of the face of the
fireplace, metal sides, etc.).
The metal floor ("J") may be removed to allow
additional room for installation of the insert. If the
floor is removed the insert must be placed directly
on the metal base of the metal fireplace.
The surround panels should not seal ventilation
openings on the fireplace.
If the factory-built fireplace has no gas access hole(s) provided, an access hole of 1.5 inch (37.5 mm) or
less may be drilled through the lower sides or bottom of the firebox in a proper workmanship like manner.
This access hole must be plugged with non-combustible insulation after the gas supply line has been
installed.
Hearth Requirements
The heater and face must not contact combustible surfaces. A non-combustible hearth extension is not
required. However, if the heater is installed next to the floor, we recommend a hearth to protect the
flooring surface from discoloration or other negative impact from the heater.
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F
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D
E
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10 Installation (for qualified installers only)
© Travis Industries 4120319 100-01237_000
Leveling Bolts
This heater includes
front and rear leveling
bolts to accommodate
fireplaces with a step-
down firebox.
NOTE: To access the
rear leveling bolts,
remove the burner (see
page 37).
Electrical Requirements
•Route the power cord out of the access hole on the right side of the appliance.
•Plug the power cord into a grounded 120 Volt outlet (do not remove the grounding pin).
•The electrical connection may also be made using the optional Wiring Kit (SKU 97200315).
•The appliance, when installed, must be electrically grounded in accordance with local codes or, in the
absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical
Code, CSA C22.1.
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1/2”