Trek HYENA User manual

HYENA
E-BIKE QUICK START GUIDE

EN-1
Welcome to the family!
This quick start guide explains the basic operation of the Hyena drive system on your bike. This
guide is also available online in your language. Use the codes or links below to access the online
guide.
Even if you’ve been riding a bike for years, you should read this guide, as well as:
• The Bicycle Owner’s Manual that came with your bike
• The comprehensive Hyena manual for your bike, found online at:
trekbikes.com/manuals diamantrad.com/bike-handbuecher electra.trekbikes.com/electra-manuals
These manuals contain important safety information and useful suggestions about the proper
use and maintenance of your bike and how to properly dispose of electrical components. If you do
not have access to a computer or the Internet, you can request a printed manual from your local
authorized retailer.
Read all instructions.
What you don’t know could seriously hurt you or others. Be smart. Read and know before you go.
A fews things to know about riding your new e-bike
1. Start slow
We know — fast is fun. But e-bikes take a bit of getting used to. It may be tempting to ramp your
e-bike up to the fastest setting right away, but we recommend taking it nice and easy the rst
few rides. Start on the lowest assist setting and learn the feeling of pedal assistance.
2. Brake sooner
E-bikes are heavier than normal bikes, and they move faster. More power, more speed, and
more weight. Once you get moving, you’ll need more time to react, so you should start slowing
down sooner on your e-bike than you would on a normal bike. When you’re getting used to your
new e-bike, start braking with a lighter hand and a gradual pull of brake levers. And never grab
just your front brake lever — brake with both front and rear evenly.
3. You’re faster than you look
E-bikes look just like regular bikes, so drivers and pedestrians might not expect you to be
riding as fast as your e-bike allows. Ride with extra care and pay greater attention to your
surroundings.
4. All bike rules still apply
While your new e-bike will bring you a new level of freedom and fun, you’re still responsible for
knowing and following all the rules of the road, paths, and trails in your area. Have fun out there, but
with greater speed, there is greater responsibility!

EN-2
Overview
C
6
2
1
3
5 4
3
4
5
6
7
3
7
6
4
5
1Display
2Pedal assistance
buttons
3Battery charger
4Battery
5Torque/cadence
sensor
6Motor
7Remote

EN-3
Turn the e-bike ON or OFF
• When you turn ON your e-bike, pedal assistance will be OFF.
• Always turn OFF the e-bike after riding or when parking your e-bike.
• If the e-bike is not used and no buttons are pressed, the e-bike will automatically turn OFF after
six minutes to save power.
ON <0.5 seconds
OFF >2 seconds
ON <0.5 seconds
OFF >2 seconds
Turn the lights ON or OFF (if equipped)
• The e-bike must be turned ON to use the lights.
ON or OFF
>2 seconds
Note: To turn the lights ON or OFF while riding, you must rst stop pedaling. Pressing while
pedaling will increase the level of pedal assistance.

EN-4
Charge and monitor the battery
Keep the good times rolling.
• Fully charge the battery before riding and monitor the battery charge while riding.
When the optional range extender is installed:
• the internal battery charges rst
• the range extender discharges rst
• the charge indicator shows the combined charge level
10% 80%20% 40% 60% 100%
>9% 20% 40% 60% 80% 100%
Be safe. Follow these safety warnings when charging your battery:
• Only charge the e-bike in dry indoor areas, and within the recommended temperature range.
• Only charge the e-bike with a Hyena charger. Using the wrong charger risks the life of the battery
and presents a potential re hazard.
• Do not leave a charging e-bike unattended.
• When the battery is fully charged, disconnect the charger from the e-bike and wall socket.
• Close the charging port cover on the bicycle to protect the charging socket.
<32 °F (<0 °C
>104 °F (>40 °C)
32 – 104°F (0 – 40 °C)
)

EN-5
Pedal assistance
You’ve got places to be and people to see, so get going.
• Pedal assistance will be OFF when you turn ON your e-bike. You need to select an assist level to
get that extra boost.
L
R
1. Press to turn ON the e-bike.
2. Press
L
or
R
to select an assist level.
1. Press to turn ON the e-bike.
2. Press or to select an assist level.
No
assistance
Max
assistance
No
assistance
Max
assistance
• Can be set before you start pedaling or changed while pedaling
• Stops when:
◦You stop pedaling or reach the maximum assist speed
(Maximum speeds vary by region. Check with your local e-bike retailer.)
◦The battery charge drops to 4%. The remaining charge capacity is reserved to power the lights
(if equipped)
• Restarts when:
◦You start pedaling again, and your speed is below the maximum assist speed

EN-6
Use walk assistance
Walk assistance provides a little push for those times when you are walking or pushing your bike.
Note: In some regions and on some bikes (bikes with drop bars), walk assistance may not be
available. Ask your local e-bike retailer if this feature is available on your bike.
Only use walk assistance when you are walking your bike. Never use walk assistance when
the wheels are not touching the ground (for example, in a bike stand). The wheel spins and
you could be injured by moving parts.
ON Walk OFF
>2 seconds Hold while pushing the bike <0.5 seconds

EN -7
Care for your battery and e-bike
Along with the fun of having an e-bike comes a few special warnings to keep you and your bike safe.
Install accessories carefully
Consult with an e-bike technician before installing accessories. Using the wrong
bolt in the wrong place could cause a short circuit in the electrical system and/
or damage the battery which might lead to over-heating. A battery that has been
severely impacted could catch re. If you suspect damage to your battery, visit
your local bike shop immediately to have the battery inspected.
Transport your e-bike safely
• The Hyena drive system adds weight to the bicycle. Overloading a vehicle-mounted bicycle rack
can result in serious injury or death. Refer to your vehicle rack manual to be sure it is compatible
with your e-bike.
• Do not leave your e-bike in your car in the summer. The temperature inside your car could exceed
140 °F (60 °C). Extreme heat could damage your battery or cause it to catch re.
Store your e-bike properly
If you won’t be riding your e-bike for 3 months or more, take the following steps to properly store it:
• Store your e-bike in a dry, ventilated location away from moisture, heat sources, and combustible
or easily ammable objects.
• Store your e-bike at the recommended temperature. Storing your e-bike outside of this range
could damage the battery, affect its performance, or cause the battery to catch re.
<-4°F (<-20 °C)
>104 °F (>50 °C)
68 °F (20 °C)
• Monitor the battery charge. Keep the battery charged to a minimum of 30% to 80%. The battery
can be damaged by deep discharge.
• When the battery charge is restored, disconnect the e-bike from the charger. Do not store your
e-bike connected to the charger.
Wash your e-bike gently
Do not submerge your e-bike or its components in water or wash them with a high-pressure hose.
Water could contact the electrical system and damage it.
Repair and maintain your e-bike safely
Never attempt to open any parts of the electrical system. Always contact your local bike shop to
service any parts of the electrical system.
Any unauthorized modication (tampering) of your bike’s drive system is prohibited. If you suspect
your bike has been tampered with, or experience a change in the speed at which your drive
assistance cuts off, stop riding and contact an authorized e-bike retailer for assistance.
Dispose of components according to local rules
Dispose of the drive unit, battery, speed sensor, remote, wiring, accessories, and packaging in an
environmentally correct manner according to local laws and regulations. Do not dispose of an e-bike
or its components with household waste. Contact your local e-bike retailer for proper recycling
options.

EN-8
Contact
US Head Ofce
Trek US
Customer Service
801 W Madison Street
Waterloo, Wisconsin 53594 USA
Tel.: [phone]
European Head Ofce
Bikeurope B.V./Trek Benelux
Customer Service
Ceintuurbaan 2-20C
3847 LG Harderwijk
The Netherlands
Tel.: [phone]
United Kingdom
Trek Bicycle Corporation Ltd.
9 Sherbourne Drive, Tilbrook,
Milton Keynes, MK7 8HX
Tel: [phone]
Australia & New Zealand
Trek Australia & New Zealand
Customer Service
PO Box 1747
Fyshwick, ACT2609
Australia
European Head Ofce
Trek Fahrrad GmbH
Auenstrasse 10
CH-8600 Dübendorf
Switzerland
Tel.: [phone]
US Head Ofce
Electra Bicycle Company
364 2nd Street
Encinitas, CA 92024
USA
Tel.: [phone]
European Head Ofce
Bikeurope B.V.
Ceintuurbaan 2-20C
3847 LG Harderwijk
The Netherlands
Tel.: [phone]
Australia
Tel.: [phone]
[email protected]
New Zealand
Tel.: [phone]
[email protected]

© 2021 Trek Bicycle Corporation | PN 5286649 – 5279710