Tripp Lite AGPS5542 User manual

1
SmartOnline®
Rack/Tower Mount On-Line UPS
Systems
Not suitable for mobile applications.
Models:
SU750RTXL2U (Series Number: AGPS5542)
SU1000RTXL2UA (Series Number: AGPS5180)
SU1500RTXL2UA (Series Number: AGPS5194)
SU2200RTXL2UA (Series Number: AGPS5183)
SU3000RTXL2U, SU3000RTXR3U (Series Number: AGPS5204)
SU3000RTXR3UHW (Series Number: AGPS7039)
Important Safety Instructions 2
Installation 4
Basic Operation 9
Troubleshooting 13
Battery Replacement 14
Storage and Service 15
Product Registration 16
Regulatory Compliance 16
Español 17
Français 33
Owner’s Manual
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
Copyright © 2017 Tripp Lite. All rights reserved.
PROTECT YOUR INVESTMENT!
Register your product for quicker service and ultimate peace of mind.
You could also win an ISOBAR6ULTRA surge protector—a $100 value!
www.tripplite.com/warranty
17-05-032-932471.indb 1 5/23/2017 1:41:30 PM

2
Important Safety Instructions
SAVE THESE INSTRUCTIONS
This manual contains instructions and warnings that should be followed during the
installation, operation and storage of all Tripp Lite UPS Systems. Failure to heed these
warnings may affect your warranty.
UPS Location Warnings
• Install your UPS indoors, away from excess moisture or heat, conductive contaminants, dust
or direct sunlight.
• For best performance, keep the indoor temperature between 32º F and 104º F
(0º C and 40º C).
• Leave adequate space around all sides of the UPS for proper ventilation.
• Do not mount unit with its front or rear panel facing down (at any angle). Mounting in
this manner will seriously inhibit the unit’s internal cooling, eventually causing product
damage not covered under warranty.
UPS Connection Warnings
• Connect your UPS directly to a properly grounded AC power outlet. Do not plug the UPS into
itself; this will damage the UPS.
• Do not modify the UPS plug, and do not use an adapter that would eliminate the UPS ground
connection.
• Do not use extension cords to connect the UPS to an AC outlet.
• If the UPS receives power from a motor-powered AC generator, the generator must
provide clean, filtered, computer-grade output.
CAUTION: Install in accordance with National Electrical Code standards ANSI/NFPA 70 and
Canadian Electrical Code, Part I, C22.1. Be sure to use the proper overcurrent branch
protection for the installation, in accordance with the plug/equipment rating.
CAUTION: Short Circuit backup protection and overcurrent protection is provided by the
building installation for permanently connected models.
CAUTION: To reduce the risk of fire, connect only to a circuit-provided branch circuit
overcurrent protection in accordance with the National Electrical Code, ANSI/NFPA 70 and
the Canadian Electrical Code, Part I, C22.1. Use 30A maximum overcurrent protection for
models SU3000RTXL2U and SU3000RTXR3U (series AGPS5204), and SU3000RTXR3UHW
(series AGPS7039).
• Your UPS may be equipped with a terminal block for permanent connection to AC Mains.
Installation is by qualified service personnel only. When connecting to permanently connected
units use only copper conductors 10AWG with a minimum temperature rating 165°F (75°C).
• Be sure to provide a local disconnect device on any models that are permanently installed
without a plug that is easily accessible.
17-05-032-932471.indb 2 5/23/2017 1:41:30 PM

3
Important Safety Instructions
Equipment Connection Warnings
• Use of this equipment in life support applications where failure of this equipment can
reasonably be expected to cause the failure of the life support equipment or to significantly
affect its safety or effectiveness is not recommended.
• Do not connect surge protectors or extension cords to the UPS output. This may damage the
UPS and affect the surge protector and UPS warranties.
Battery Warnings
• Batteries can present a risk of electrical shock and burn from high short-circuit current.
Observe proper precautions. Do not dispose of the batteries in a fire. Do not open the UPS or
batteries. Do not short or bridge the battery terminals with any object. Unplug and turn off the
UPS before performing battery replacement. Use tools with insulated handles. There are no
user-serviceable parts inside the UPS. Battery replacement should be performed only by
authorized service personnel using the same number and type of batteries (Sealed Lead-
Acid). The batteries are recyclable. Refer to your local codes for disposal requirements or visit
http://www.tripplite.com/support/recycling-program for recycling information. Tripp Lite offers a
complete line of UPS System Replacement Battery Cartridges (R.B.C.).Visit Tripp Lite on the
Web at http://www.tripplite.com/products/battery-finder/ to locate the specific replacement
battery for your UPS.
17-05-032-932471.indb 3 5/23/2017 1:41:30 PM

A
B
C
B
E
D
G
F
1
2
3
4
4
Installation
Rack Mounting
Mount your equipment in either a 4-post or 2-post rack or rack enclosure (see next page for
2-post mounting). The user must determine the fitness of hardware and procedures before
mounting. If hardware and procedures are not suitable for your application, contact the
manufacturer of your rack or rack enclosure. The procedures described in this manual are for
common rack and rack enclosure types and may not be appropriate for all applications.
4-Post Mounting
All UPS models include hardware required to mount in a 4-post rack. Select models include an
adjustable rackmount shelf kit to provide additional support. If your UPS model does not
include an adjustable rackmount shelf kit, skip steps 1 and 2.
1Connect the two segments of each shelf
Ausing the included screws and nuts B.
Leave the screws slightly loose so that the
shelves can be adjusted in the next step.
2Adjust each shelf to fit your rack, then
mount them in the lowest available space
of your rack with the screws, nuts and
washers provided C. The support ledges
should face inward. Tighten the screws
that connect the shelf segments B.
3Attach mounting ears Dto the front
mounting holes of your equipment E
using the provided screws F. The ears
should face forward.
4Using an assistant (if necessary), lift your
equipment and slide it onto the mounting
shelves. Attach your equipment to the
rack by using the appropriate hardware G
through its mounting ears and into the
rack rails.
17-05-032-932471.indb 4 5/23/2017 1:41:41 PM

Your model may differ.
Your model may differ.
1
2
5
2-Post (Telecom) Mounting
If you mount 2U UPS models in 2-post racks, they require the addition of a Tripp Lite 2-Post
Rackmount Installation Kit (model: 2POSTKITRMWM, sold separately). See Installation Kit
owner’s manual for installation procedure for 2U UPS models.
Installation
Mounting (Tower)
Your UPS can be mounted in an upright tower
position with optional base stands sold
separately by Tripp Lite (Model #
2-9USTAND). When mounting the UPS on
adjustable base stands, make sure that the
control panel is toward the top. The control
panel may be rotated to make it easier to
read. Insert a small screwdriver or similar tool
in the slots on either side of the panel, pop it
out, rotate it, and pop it back into place as
shown.
WARNING!
All UPS systems are extremely
heavy. Use caution when lifting
and mounting. User must properly
stabilize the UPS when lifting and
mounting.
Connection and Start-Up
1Plug your UPS line cord into an
electrical outlet.
Your UPS must be connected to a
dedicated circuit of sufficient amperage.
However, the select models may be fitted
with different plug types. Refer to the “OP
Rating/Plug Rating” chart printed on the
top of your UPS.
Once your UPS is plugged in, the fan and
all Indicator Lights will turn ON. The “LINE”
and “LOAD ACTIVE METER” LEDs will
illuminate and the UPS will beep to
indicate normal operation. However, power
is not supplied to your UPS AC outlets
until the UPS is turned on.
2Plug your equipment into your UPS.
Your UPS is designed to support computer
equipment only. You will overload your
UPS if you connect household appliances
or laser printers to the UPS outlets.
17-05-032-932471.indb 5 5/23/2017 1:41:43 PM

3
1Your model may differ.
2a
2b
Your model
may differ.
Your model may differ.
6
Installation
3Turn your UPS ON:
• Press the “ON/TEST” Button
• Hold it for several seconds until you
hear a beep
• Release it
Your UPS will begin providing AC power to
its outlets. The “ON LINE” LED will
illuminate.
Note: UPS system will function properly upon
initial startup; however, maximum runtime for
the unit’s battery will only be accessible after it
has been charged for 24 hours.
Optional Connections
Your UPS will function properly without these connections.
1Phone Line or Phone/Network
Line Surge Suppression
Your UPS has jacks which protect against
surges on a phone line. Select models
feature jacks which also protect against
surges on a network line.* Using
appropriate telephone or network cords
connect your wall jack to the UPS jack
marked “IN.” Connect your equipment to
the UPS jack marked “OUT.” Make sure
the equipment you connect to the UPS
jacks is also protected against surges on
the AC line.
* Not compatible with PoE (Power Over Ethernet)
applications.
2USB and RS-232 Serial
Communications
Use the included USB cable 2a and/or
DB9 serial cable 2b to connect the
communication port of your computer to
the communication port of your UPS.
Install on your computer the Tripp Lite
PowerAlert®Software appropriate to your
computer's operating system. Your UPS
may feature additional communications
ports; these ports may be connected to
additional computers that have PowerAlert
Software installed. Consult your PowerAlert
manual for more information.
17-05-032-932471.indb 6 5/23/2017 1:41:44 PM

4-5
3a
3b
Your model may differ.
7
Installation
3EPO Port Connection
This optional feature is only for those
applications requiring connection to a facility’s
Emergency Power Off (EPO) circuit. When the
UPS is connected to this circuit, it enables
emergency shutdown of the UPS inverter and
inhibits transfer to internal bypass. Using the
provided cable, connect the UPS EPO port 3a
to a user-supplied, normally-closed or
normally-open switch according to the circuit
diagram 3b .
Note:
1. If using a cable other than what is supplied, the
cable should not exceed 350 feet or have a
resistance of greater than 10 ohms.
2. If a non-latching EPO switch is used, the EPO
must be held for a minimum of 1 second. This
does not apply to a latching EPO switch.
CAUTION: The EPO port is not a
phone line surge suppressor; do
not connect a phone line to this
port.
UPS Unit State when asserting EPO with AC line present:
LEDs Output Fans Serial SNMP USB
OFF OFF ON ON ON ON
To restart the UPS unit after asserting EPO with AC line present:
Option 1:
1. Verify that the EPO assertion has been removed or cleared.
2. Press OFF button until you hear a click (approx. 1 second).
3. Press ON button and UPS output will turn back on.
Option 2:
1. Verify that the EPO assertion has been removed or cleared.
2. Remove AC line power to the UPS unit.
3. Reapply AC line power. Now the UPS will start back up in normal operation mode.
UPS Unit State when asserting EPO without AC line power:
LEDs Output Fans Serial SNMP USB
OFF OFF OFF OFF OFF OFF
To restart the UPS unit after asserting EPO without AC line power:
1. Verify that the EPO assertion has been removed or cleared.
2. Reapply AC line power to the UPS unit. Now the UPS will start back up in normal operation
mode.
17-05-032-932471.indb 7 5/23/2017 1:41:45 PM

8
Installation
4External Battery Pack Connector (configuration varies by model):
Use to connect optional Tripp Lite Battery Packs for additional runtime. Use only Tripp Lite
external battery packs with overcurrent protection. Adding external batteries will increase
recharge time as well as runtime. Installation should be performed by qualified service
personnel only. Refer to the battery pack owner’s manual for complete installation
instructions. Make sure cables are firmly inserted into their connectors. Small sparks may
result during battery connection; this is normal. Do not connect or disconnect battery packs
when the UPS is operating on battery power. The following battery packs are available in the
table below. Contact Tripp Lite Customer Support at 773.869.1234 for assistance in
determining the appropriate Tripp Lite battery pack to connect.
24V Battery Packs 48V Battery Packs 72V Battery Packs
Model
Amp-Hour
Rating Model
Amp-Hour
Rating Model
Amp-Hour
Rating
BP24V15RT2U 14 Ah BP48V24-2U 18 Ah BP72V15-2U 15 Ah
BP24V28-2U 28 Ah BP48V27-2US 27 Ah BP72V18-2US 18 Ah
BP24V36-2US 36 Ah BP48V60RT-3U 42 Ah BP72V28RT-3U 28 Ah
BP24V70-3U 70 Ah
When connecting to two-conductor external battery packs, be sure to use the ground strap
included with the external battery packs to bond the battery packs to the metal enclosure of
the UPS in accordance with your external battery pack Owner’s Manual.
Note: Three-conductor battery packs are equipped with a ground bond plug. Refer to the battery pack
instructions for complete connection information and safety warnings.
17-05-032-932471.indb 8 5/23/2017 1:41:45 PM

9
Basic Operation
Front Panel Switches
“ON/TEST” Button: This switch controls four separate UPS functions:
UPS Power ON
To turn the UPS on, press this button, hold for several seconds until you
hear a beep, then release. The “ON LINE” LED will illuminate.
UPS Self-Test
During normal on-line operation, press this button and hold it until you
hear a beep. This initiates a 10-second battery self-test. The UPS will
shift to battery power (all LEDs will illuminate) for ten seconds.
Alarm Silence
To silence the UPS “on-battery” alarm, press this button and hold it until
you hear a beep.
UPS Cold Start
To use your UPS as a standalone power source when AC power is
unavailable (i.e. during a blackout), press this button and hold it until you
hear a beep. The UPS will then provide battery power to its outlets.*
* The “ON BATT” Indicator Light will be illuminated since your UPS will be operating
from battery power.
“OFF” Button: This button turns power OFF at the UPS receptacles.
Press this switch, hold until you hear a beep, then release. The UPS will
continue charging and the fan will continue to cool internal components
even after you turn the UPS receptacles off. To turn the UPS OFF
completely, including the charger, disconnect the UPS’s power cord after
pressing the “OFF” switch.
Front Panel Indicator Lights
“ON LINE” LED: This green light will illuminate constantly to indicate the
UPS is performing normal on-line operation (filtering and resynthesizing
incoming AC line voltage to provide pure sine wave output). When this
light is illuminated, you can monitor the load level of your UPS on the
“LOAD ACTIVE METER” LEDs.
“LINE” LED: This green light will illuminate constantly to indicate the
utility supplied AC line voltage at your wall outlet is nominal. It will flash if
the line voltage is outside the nominal range (either too low or two high).
No action is required on your part when the LED flashes; the UPS
continuously and automatically filters AC line power to provide your
equipment with pure sine wave AC power, regardless of brownout or
overvoltage conditions. If this light is off, then AC line voltage is not
present (blackout) or is at an extremely high voltage, and the UPS will
provide connected equipment with power from battery.
17-05-032-932471.indb 9 5/23/2017 1:41:45 PM

10
Basic Operation
“BYPASS” LED: This yellow light will flash to indicate that the UPS DC/AC
inverter is deactivated and the UPS is in the “Bypass” mode. During
normal operation this LED will light briefly when the unit is plugged in,
but if an internal fault or overload occurs, this light will flash constantly
and the fault LED will illuminate to show that connected equipment will
receive filtered AC mains power, but will not receive battery power during
a blackout. In this case, contact Tripp Lite for service. If the UPS has
been placed into Economy Mode (available on select UPS systems), it
configures an online UPS to function as a switching UPS. When the UPS
system is in Economy Mode, it operates at increased efficiency while AC
utility power is available (within +/- 10% nominal) and switches to
battery power if AC utility power is interrupted. The yellow “BYPASS” LED
will remain on when the UPS system is in Economy Mode. (For more
information on how to access the Economy Mode, please refer to the
PowerAlert software User’s Manual)
“FAULT” LED (select models only): This red light will flash when your
UPS detects an internal fault (overheating, overvoltages, etc.) or when it
detects a wiring fault in your wall outlet (reversed phases, missing
ground, etc.) The UPS will only detect wiring faults when it is plugged
into a utility outlet but not turned ON. If the light persists after restarting
the UPS, contact an electrician to check the AC line. Your UPS will
identify the presence of most (but not all) wiring faults.
“LOAD ACTIVE METER” LED: This green light will illuminate when your
UPS is receiving AC power to indicate that the set of four dual-function
LEDs is displaying the load level of your UPS.
“BATT ACTIVE METER” LED: This green light will illuminate when your
UPS is operating from battery power to indicate that the set of four dual-
function LEDs is displaying the battery charge level of your UPS.
Note: The “ON BATT” LED will also be illuminated.
“OVERLOAD” LED: This red light will illuminate constantly to indicate
that your UPS capacity has been exceeded while it is in on-line
operation. The UPS alarm will beep continuously. Immediately remove
overload until light and alarm goes off. If you do not immediately remove
the overload, the UPS will transfer from on-line to bypass operation.
“BATT LOW” LED: This yellow light will illuminate when your UPS battery
charge level is low. The UPS alarm will beep until either the battery
charge is depleted or the batteries are adequately recharged.
“ON BATT” LED: This green light will illuminate constantly to indicate
that AC line voltage is not present and your UPS is providing your
equipment with battery power. The UPS will also beep every two seconds,
unless silenced by the “ON/TEST” Button. When this light is illuminated,
you can monitor the battery charge level of your UPS on the “BATT
ACTIVE METER” LEDs.
17-05-032-932471.indb 10 5/23/2017 1:41:47 PM

11
Basic Operation
“REPLACE BATT” LED: This red light will illuminate constantly and the
UPS alarm will beep every 2 seconds if UPS microprocessor detects a
battery fault or if your UPS fails the automatic self-test (after you turn
your UPS ON) and the UPS battery is less than fully charged. Let the UPS
system charge for at least 12 hours and perform a self test using the
“ON/TEST Button” as described on page 7. If the light continues to stay
on, contact Tripp Lite for service.
Rear Panel
Accessory Slot: Remove the small cover panel from this slot to use
optional accessories to remotely monitor and control your UPS. Visit
www.tripplite.com for compatible SNMP, network management and
connectivity products.
External Battery Pack Connector (Varies by Model): Use to connect
optional Tripp Lite Battery Packs for additional runtime. Visit www.tripplite.
com/products/battery-finder/ to find a compatible battery pack. Refer to
your external battery pack Owner’s Manual for complete connection
information and safety warnings.
Fan: The fan cools the UPS internal components. It is always on when
line power is present.
Input Circuit Breaker Switch: This resettable breaker prevents high
input current from damaging the UPS or the attached load. If this breaker
trips, make sure your UPS is connected to AC power of the proper
voltage before resetting the circuit breaker by pushing the breaker switch
in.
Ground Screw: Use this to connect any equipment that requires a
chassis ground.
Output Circuit Breakers Switches (Select Models Only): These
resettable circuit breakers protect your UPS from output overload. If one
or both breakers trip, remove some of the load on the circuit(s) and allow
the UPS to cool before pressing the breaker switch(es) in to reset.
Input Cord: This permanently attached power cord connects your UPS to
a power outlet.
17-05-032-932471.indb 11 5/23/2017 1:41:49 PM

NEMA 5-15R
NEMA 5-15/20R
Other outlet types not
shown
12
Basic Operation
AC Receptacles (Varies by Model): These 15-, 20- or 30-amp
receptacles provide your connected equipment with pure sine-wave AC
output from the AC line during normal operation and from battery power
during blackouts and severe brownouts. Power provided by these outlets
is filtered to protect connected equipment against damaging surges and
line noise. The receptacles are divided into numbered load banks, as
labelled on the unit. Using PowerAlert software and cabling, load banks
one and two may be individually turned off and on from a remote
location, allowing users to reset or reboot connected equipment.
Telephone or Telephone/Network Protection Jacks: These jacks
protect your equipment against surges over a telephone line or
telephone/network data line, depending on model. Connecting your
equipment to these jacks is optional. Your UPS will work properly without
this connection. Not compatible with PoE (Power Over Ethernet)
applications.
Communications
Communications Ports (USB or RS-232): These ports connect your
UPS to any workstation or server. Use with Tripp Lite’s PowerAlert
Software and included cables to enable your computer to automatically
save open files and shut down equipment during a blackout. Also use
PowerAlert Software to monitor a wide variety of AC line power and UPS
operating conditions. Consult your PowerAlert Software manual or contact
Tripp Lite Customer Support for more information. See “USB and RS-232
Serial Communications” in the “Optional Connections” section for
installation instructions.
Dry contact communications are simple, but some knowledge of
electronics is necessary for configuration. The DB9 port's pin assignments
are shown in the diagram. If the UPS battery is low, the UPS sends a
signal by bridging pins 1 and 5. If utility power fails, the UPS sends a
signal by bridging pins 8 and 5. To remotely shut down the UPS, short
pin 3~pin 9 for at least 3.8 seconds.
EPO (Emergency Power Off) Port: Your UPS features a EPO port that
may be used to connect the UPS to a contact closure switch to enable
emergency inverter shutdown. See Optional Installation for more
information.
17-05-032-932471.indb 12 5/23/2017 1:41:51 PM

13
Troubleshooting
The UPS control panel lights will turn on in the sequences below to signal that the UPS is having
operational difficulties.
Lights (On/Flashing) and Condition Solution
On: REPLACE BATT
Condition: Replace Battery
Let the UPS system charge for at least 12 hours
and perform a self test using the "ON/Test
Switch" as described in the Basic Operation
section. If the light continues to stay on, contact
Tripp Lite for service.
On: BATT LOW, ON BATT
Condition: Battery Low
Prepare for imminent UPS shutdown.
On: BYPASS, LINE, LOAD, OVERLOAD
Condition: On Bypass due to Overload
Reduce the load the UPS supports.
Flashing: OVERLOAD
Condition: Short Circuit
Remove the cause of the short circuit from the
UPS output.
On: FAULT
Condition: Wiring Fault
Check the utility line for wiring problems, such as
reversed line and neutral or a missing ground.
On: FAULT, 100%
Condition: Battery Voltage too High
Restart the UPS. If the problem persists, contact
Tripp Lite for repairs.
On: FAULT, BYPASS, LINE, 50%
Condition: On Bypass due to High
Output Voltage
Restart the UPS. If the problem persists, contact
Tripp Lite for repairs.
On: FAULT, BYPASS, LINE
Flashing: 50%
Condition: On Bypass due to Low
Output Voltage
Restart the UPS. If the problem persists, contact
Tripp Lite for repairs.
On: FAULT, BYPASS, LINE, 25%
Condition: On Bypass due to High Bus
Voltage
Restart the UPS. If the problem persists, contact
Tripp Lite for repairs.
On: FAULT, BYPASS, LINE
Flashing: 25%
Condition: On Bypass due to Low Bus
Voltage
Restart the UPS. If the problem persists, contact
Tripp Lite for repairs.
On: BYPASS, LINE
Flashing: FAULT
Condition: On Bypass due to High
Internal Temperature
Check the UPS to be sure that there is adequate
space for air to circulate near the vents and that
the fan is working properly. Restart the UPS.
Flashing: LINE
Condition: Input Abnormal
This indicates that utility power is too high or low
for the UPS to operate in BYPASS mode, so if an
inverter failure occurs, the UPS will deliver no
output.
On: FAULT, 50%
Flashing: LINE
Condition: No Output due to High
Output Voltage and Abnormal Input
Restart the UPS. If the problem persists, contact
Tripp Lite for repairs.
17-05-032-932471.indb 13 5/23/2017 1:41:51 PM

16
25
34




14
Lights (On/Flashing) and Condition Solution
On: FAULT
Flashing: LINE, 50%
Condition: No Output due to Low
Output Voltage and Abnormal Input
Restart the UPS. If the problem persists, contact
Tripp Lite for repairs.
On: FAULT, 25%
Flashing: LINE
Condition: No Output due to High
Bus Voltage and Abnormal Input
Restart the UPS. If the problem persists, contact
Tripp Lite for repairs.
On: FAULT
Flashing: LINE, 25%
Condition: No Output due to Low
Bus Voltage and Abnormal Input
Restart the UPS. If the problem persists, contact
Tripp Lite for repairs.
Flashing: LINE, FAULT
Condition: No Output due to High
Internal Temperature and Abnormal
Input
Check the UPS to be sure that there is adequate
space for air to circulate near the vents and that
the fan is working properly. Restart the UPS. If
the problem persists, contact Tripp Lite for
repairs.
Troubleshooting
Battery Replacement
Battery Replacement Door: Under normal
conditions, the original UPS battery will last
several years. Battery replacement should be
performed only by qualified service personnel.
Refer to “Battery Warnings” in the Safety
section. Should your UPS require battery
replacement, visit www.tripplite.com/products/
battery-finder/ to locate the specific
replacement battery for your UPS.
Procedure
1Remove Front Panel
2Disconnect Batteries
3Remove/Dispose of Batteries
4Add Batteries
5Connect Batteries
Attach connectors: black-to-black and red-
to-red.
6Replace Front Panel
17-05-032-932471.indb 14 5/23/2017 1:41:52 PM

15
Storage and Service
Storage
First turn your UPS OFF: press the “OFF” switch to turn power off at the UPS outlets, then
disconnect the power cord from the wall outlet. Next, disconnect all equipment to avoid battery
drain. If you plan on storing your UPS for an extended period of time, fully recharge the UPS
batteries once every three months by plugging the UPS into a live AC outlet and letting the UPS
charge for 4-6 hours. If you leave your UPS batteries discharged for an extended period of time,
they may suffer permanent loss of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite.
For more information on service, visit www.tripplite.com/support. Before returning your product
for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns
link. From here you can request a Returned Material Authorization (RMA) number, which is
required for service. This simple on-line form will ask for your unit’s model and serial numbers,
along with other general purchaser information. The RMA number, along with shipping
instructions will be emailed to you. Any damages (direct, indirect, special or consequential) to
the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is
not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service
center must have transportation charges prepaid. Mark the RMA number on the outside of
the package. If the product is within its warranty period, enclose a copy of your sales receipt.
Return the product for service using an insured carrier to the address given to you when you
request the RMA.
17-05-032-932471.indb 15 5/23/2017 1:41:52 PM

16
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been
assigned a unique series number. The series number can be found on the product nameplate label, along
with all required approval markings and information. When requesting compliance information for this product,
always refer to the series number. The series number should not be confused with the marking name or
model number of the product.
FCC Notice, Class A
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense. The user must use shielded cables and connectors with this equipment. Any
changes or modifications to this equipment not expressly approved by Tripp Lite could void the user’s authority
to operate this equipment.
FCC Part 68 Notice (United States Only)
If your Modem/Fax Protection causes harm to the telephone network, the telephone company may temporarily
discontinue your service. If possible, they will notify you in advance. If advance notice isn’t practical, you will
be notified as soon as possible. You will be advised of your right to file a complaint with the FCC. Your
telephone company may make changes in its facilities, equipment, operations or procedures that could affect
the proper operation of your equipment. If it does, you will be given advance notice to give you an opportunity
to maintain uninterrupted service. If you experience trouble with this equipment’s Modem/Fax Protection,
please visit www.tripplite.com/support for repair/warranty information. The telephone company may ask you to
disconnect this equipment from the network until the problem has been corrected or you are sure the
equipment is not malfunctioning. There are no repairs that can be made by the customer to the Modem/Fax
Protection. This equipment may not be used on coin service provided by the telephone company. Connection
to party lines is subject to state tariffs. (Contact your state public utility commission or corporation
commission for information.)
Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice.
Product Registration
Regulatory Compliance
Visit www.tripplite.com/warranty today to register your new Tripp Lite product. You'll be automatically entered
into a drawing for a chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
17-05-032-932471.indb 16 5/23/2017 1:41:52 PM

17
Manual del usuario
SmartOnline®
Sistemas UPS en línea con montaje
en bastidor/torre
No conveniente para los usos móviles.
Modelos:
SU750RTXL2U (Número de serie: AGPS5542)
SU1000RTXL2UA (Número de serie: AGPS5180)
SU1500RTXL2UA (Número de serie: AGPS5194)
SU2200RTXL2UA (Número de serie: AGPS5183)
SU3000RTXL2U, SU3000RTXR3U (Número de serie: AGPS5204)
SU3000RTXR3UHW (Número de serie: AGPS7039)
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
© 2017 Tripp Lite. Todos los derechos reservados.
Importantes instrucciones de seguridad 18
Instalación 20
Operación básica 25
Localización de fallas 29
Reemplazo de la batería 30
Almacenamiento y servicio 31
Cumplimiento de las normas 32
English 1
Français 33
17-05-032-932471.indb 17 5/23/2017 1:41:52 PM

18
Importantes instrucciones de seguridad
GUARDE ESTAS INSTRUCCIONES
Este manual contiene advertencias e instrucciones importantes que deben seguirse
durante la instalación, operación y almacenamiento de todos los sistemas UPS de Tripp
Lite. La falta de observar estas advertencias podría afectar su garantía.
Advertencias sobre la colocación del UPS
• Instale el sistema UPS bajo techo, alejado del calor o la humedad excesivos, de los
contaminantes conductivos, del polvo o de la luz solar directa.
• Para lograr el mejor rendimiento, mantenga la temperatura interior entre 0º C y 40º C (32º F
y 104º F).
• Mantenga suficiente espacio alrededor del sistema UPS para permitir una ventilación
adecuada.
• No monte esta unidad con el panel frontal o con el panel trasero hacia abajo (Bajo
ningún ángulo o inclinación). Si lo monta de esta manera, inhibirá seriamente el
sistema de enfriamiento interno de la unidad; lo que finalmente causará daños al
producto que no están cubiertos por la garantía.
Advertencias sobre la conexión del UPS
• Conecte su sistema UPS directamente a una toma de corriente de CA con una conexión a
tierra adecuada. No conecte el sistema UPS a sí mismo, ya que esto lo dañará.
• No modifique los conectores del UPS y no utilice un adaptador que pueda eliminar la
conexión a tierra del sistema.
• No utilice cables de extensión para conectar el UPS en la toma de corriente de CA.
• Si el sistema UPS recibe energía eléctrica por medio de un generador de CA accionado por
motor, éste deberá proporcionar una salida de corriente limpia y filtrada del tipo utilizado para
computadoras.
PRECAUCIÓN: Instale de acuerdo con los estándares del Código Eléctrico Nacional ANSI /
NFPA 70 y Código Eléctrico Canadiense, Parte I, C22.1. Asegúrese de usar la protección
para sobrecorriente apropiada para la instalación, de acuerdo con la especificación de
clavija / equipo.
PRECAUCIÓN: Se proporciona protección contra Corto Circuito y protección contra
sobrecorriente para la instalación en edificio para modelos conectados permanentemente.
PRECAUCIÓN: Para reducir el riesgo de incendio, conecte solo a un circuito equipado con
protección contra sobrecorriente de circuito derivado de acuerdo con el Código Eléctrico
Nacional ANSI / NFPA 70 y Código Eléctrico Canadiense, Parte I, C22.1. Use protección
contra corrientes de 30A máximo para los modelos SU3000RTXL2U y SU3000RTXR3U
(serie AGPS5204) y SU3000RTXR3UHW (serie AGPS7039).
• Su UPS puede estar equipado con un bloque de terminales para la conexión permanente a la
red pública de CA. La instalación debe hacerla solo personal de servicio calificado. Al
conectar a unidades conectadas permanentemente use solo conductores de cobre calibre
10AWG con una especificación mínima de temperatura de 75 °C [165 °F].
• Asegúrese de proporcionar un dispositivo local de desconexión, que sea fácilmente accesible,
en cualquier modelo que esté instalado permanentemente sin una clavija.
17-05-032-932471.indb 18 5/23/2017 1:41:52 PM

19
Importantes instrucciones de seguridad
Advertencias sobre la conexión de equipos
• El uso de este equipo en aplicaciones de soporte de vida en donde la falla de este equipo
pueda razonablemente hacer suponer que causará fallas en el equipo de soporte de vida o
afecte significativamente su seguridad o efectividad, no está recomendado.
• No conecte supresores de sobretensión o cables de extensión a la salida del sistema UPS.
Esto puede dañar el UPS y afectar las garantías del supresor de sobretensiones y del UPS.
Advertencias sobre las baterías
• Debido a que las baterías presentan un peligro de choque eléctrico y quemaduras por las
altas corrientes de cortocircuito, tome las precauciones adecuadas. No deseche las baterías
en un incinerador. No abra las baterías. No ponga los terminales de la batería en corto o en
puente con ningún objeto. Apague y desconecte el UPS antes de reemplazar la batería. Sólo
debe cambiar las baterías personal técnico debidamente capacitado. Use herramientas con
mangos aislados y reemplace las baterías existentes con el mismo número y tipo de baterías
nuevas (plomo-ácido selladas). Las baterías del UPS son reciclables. Consulte la
reglamentación local para los requisitos de disposición de desechos o visita
http://www.tripplite.com/support/recycling-program para reciclar información. Tripp Lite ofrece
una línea completa de Cartuchos de reemplazo de batería para UPS (R.B.C.). Visite Tripp Lite
en la web en http://www.tripplite.com/products/battery-finder/ para localizar la batería de
reemplazo específica para su UPS.
17-05-032-932471.indb 19 5/23/2017 1:41:53 PM

A
B
C
B
E
D
G
F
1
2
3
4
20
Instalación
Instalación en Rack
Monte su equipo en un bastidor de 2 o 4 postes (vea la siguiente página para información sobre
el montaje de 2 postes) El usuario debe determinar la idoneidad de los materiales y accesorios,
así como de los procedimientos antes del montaje. Si los materiales y procedimientos no son
adecuados para su aplicación, contacte con el fabricante de su bastidor. Los procedimientos
descritos en este manual son para bastidores comunes y de tipo caja y podrían no ser
apropiados para todas las aplicaciones.
Montaje de 4 postes
Todos los modelos de UPS incluyen los accesorios requeridos para montar un bastidor de 4
postes. Los modelos exclusivos incluyen un kit de anaquel ajustable para montaje en bastidor a
fin de proporcionar un apoyo adicional. Si su modelo de UPS no incluye este kit, omita los
pasos 1 y 2.
1Conecte los dos segmentos de cada
anaquel Ausando los tornillos y las
tuercas de mariposa Bincluidos. Deje
los tornillos ligeramente flojos de modo
que los anaqueles puedan ajustarse en el
siguiente paso.
2Ajuste cada anaquel para que se adapte a
su bastidor, y luego instálelos en el
espacio más bajo disponible del mismo
con las tuercas, las arandelas y los
tornillos suministrados C. Note que los
bordes de apoyo deben mirar hacia
adentro. Apriete los tornillos que conectan
los segmentos de los anaqueles B.
3Fije las orejas de montaje Da los
agujeros de montaje de la parte delantera
de su equipo Eusando los tornillos
suministrados F. Las orejas deben mirar
hacia adelante.
4Con la ayuda de otra persona (si fuera
necesario), levante su equipo y deslícelo
en los anaqueles de montaje. Fije su
equipo al bastidor usando los accesorios
suministrados Ga través de las orejas de
montaje y dentro de los rieles del bastidor.
17-05-032-932471.indb 20 5/23/2017 1:41:53 PM