Tripp Lite BC800U User manual

1
UPS Systems
Models:
BC800U, INTERNET750U, INTERNET900U
(Series Numbers: AG-0314, AG-0317, AG-0390)
Owner’s Manual
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
Copyright © 2018 Tripp Lite. All rights reserved.
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SAVE THESE INSTRUCTIONS
This manual contains instructions and warnings that should be followed during the
installation, operation and storage of this product. Failure to heed these warnings
may affect the warranty.
UPS Location Warnings
• Install your UPS indoors, away from excess moisture or heat, conductive contaminants, dust
or direct sunlight.
• For best performance, keep the indoor temperature between 32º F and 104º F
(0º C and 40º C).
• Leave adequate space around all sides of the UPS for proper ventilation.
• Optional mounting: The UPS may be securely mounted in a horizontal or vertical position.
To mount, use two screws (not provided) to secure the UPS rear keyholes to a flat surface.
UPS Connection Warnings
• Connect your UPS directly to a properly-grounded AC power outlet. Do not plug the UPS into
itself; this will damage the UPS.
• Do not modify the UPS plug and do not use an adapter that would eliminate the UPS
ground connection.
• Do not use extension cords to connect the UPS to an AC outlet.
• If the UPS receives power from a motor-powered AC generator, the generator must provide
clean, filtered, computer-grade output.
• The mains socket outlet that supplies the UPS should be easily accessible and located near
the UPS.
Equipment Connection Warnings
Install in accordance with National Electrical Code standards ANSI/NFPA
70 and Canadian Electrical Code, Part I, C22.1.
Short-circuit backup protection and overcurrent protection is provided by
the building installation.
To reduce the risk of fire, connect only to a circuit with a maximum 20A
provided branch circuit overcurrent protection in accordance with the
National Electrical Code, ANSI/NFPA 70 and the Canadian Electrical Code,
Part I, C22.1. The plug on the power supply cord is intended to serve as
the disconnect device. Be sure that the socket-outlet is installed near the
equipment and is made easily accessible.
The UPS is intended for use on a TN power distribution system.
Important Safety Instructions
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Important Safety Instructions
Main relay
Breaker
I/P Filter
DC-AC
Inverter
DC-DC
Converter
AC-DC
Charger
O/P relay
IP-L O/P-L
IP-N O/P-N
IP/G O/P-G
• Use of this equipment in life support applications where failure of this equipment can
reasonably be expected to cause the failure of the life support equipment or to significantly
affect its safety or effectiveness is not recommended.
• Do not connect surge protectors or extension cords to the output of your UPS. This might
damage the UPS and may affect the surge protector and UPS warranties.
• Connect the UPS to an outlet that is adequately protected against excess currents, short
circuits and earth faults as part of the building installation.
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Important Safety Instructions
Explanation of Symbols
Battery Warnings
• Batteries can present a risk of electrical shock and burn from high short-circuit current.
Observe proper precautions. Do not dispose of the batteries in a fire. Do not open the UPS
or batteries. Do not short or bridge the battery terminals with any object. Unplug and turn
off the UPS before performing battery replacement. Use tools with insulated handles. There
are no user-serviceable parts inside the UPS. Battery replacement should be performed only
by authorized service personnel using the same number and type of batteries (Sealed Lead-
Acid). The batteries are recyclable. Refer to your local codes for disposal requirements or
visit http://www.tripplite.com/support/recycling-program for recycling information. Tripp Lite
offers a complete line of UPS System Replacement Battery Cartridges (R.B.C.).Visit
Tripp Lite on the Web at http://www.tripplite.com/products/battery-finder/ to locate the
specific replacement battery for your UPS.
CAUTION: A battery can present a risk of electrical shock and high short-
circuit current. Contact with any part of a grounded battery can result in
electrical shock. The following precautions should be observed when working
on batteries:
• Remove watches, rings or other metal objects.
• Use tools with insulated handles.
• Wear rubber gloves and boots.
• Do not lay tools or metal parts on top of batteries.
• Disconnect charging source and load prior to installing or maintaining the battery.
• Unplug the UPS from the AC mains receptacle. Disconnect all cables, including the
equipment plugged into the UPS.
UPS and Battery Recycling
Tripp Lite products use sealed lead-acid batteries, which are highly recyclable.
Call Tripp Lite at 1.773.869.1234 or visit www.tripplite.com/support/recycling-
program for more information on recycling the batteries or any other Tripp Lite
product. Please refer to local codes for disposal requirements.
Caution Alternating
Current
Surge
Protected
Battery
Mode
Recyclable –
Contains Lead
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STEP 1: Plug the UPS into
a properly grounded outlet.
After plugging the UPS into a wall outlet, press and
hold the power button next to the STATUS LEDs to
turn on the UPS (See Basic Operation).
Note: The UPS will not turn on automatically in the
presence of live utility power.
STEP 2: Plug your equipment
into the UPS.
There are two sets of outlets on the back of your
UPS. Outlets marked SURGE ONLY / do not
provide battery backup power during power outages.
Connect common desktop items like printers,
scanners and other accessories not requiring
battery support to these outlets. Outlets marked
BATTERY BACKUP / offer UPS battery backup
support during power failures. Connect your vital
computer equipment into these outlets.
Your UPS is designed to support electronic
equipment only. You will overload the UPS if the
total volt-amp (VA) ratings for all the equipment
connected to the BATTERY BACKUP / outlets
exceed the UPS output capacity. To find your
equipment’s VA ratings, look on their nameplates.
If the equipment is listed in amps (A), multiply
the number of amps by 120 to determine VA.
For example: 1A × 120 = 120VA. If you suspect
you have overloaded the outlets, remove some
equipment.
If the left-side green LED does not illuminate when
the UPS is turned ON, try the following:
1. Make sure that the UPS is plugged into a live AC
outlet.
2. Press and hold the power button next to the
STATUS LEDs to turn on the UPS. A beep should
sound when the UPS starts.
3. If the UPS still does not start, contact Tripp Lite
Tech Support for assistance.
Quick Installation
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Quick Installation
Optional Installation
Both UPS models include USB communication
ports and tel/DSL/Ethernet surge protection jacks
(not compatible with PoE applications). These
connections are optional, as the UPS will work
properly without these connections.
Basic Operation
UPS ON/OFF
• Plug the UPS into a live, grounded outlet.
The SURGE ONLY outlets will begin passing power.
• Plug equipment into the UPS.
You will overload the UPS if the total volt-amp (VA) ratings for all the equipment connected
to the BATTERY BACKUP outlets exceed the UPS output capacity. To find your equipment’s
VA ratings, look on their nameplates. If the equipment is listed in amps (A), multiply the
number of amps by 120 to determine VA. For example:
1A × 120 = 120VA.
• Turn the UPS on.
Press and hold the power button next to the STATUS LEDs. The UPS alarm will beep once
briefly and the left-side green LED will illuminate. The BATTERY BACKUP outlets will begin
passing AC line power. The UPS will automatically recharge internal batteries as needed.
Once turned on, your UPS is ready to protect connected equipment from blackouts,
brownouts, overvoltages and transient surges.
• Turn the UPS off.
Press and hold the power button next to the STATUS LEDs.
Note: UPS system will function properly upon initial startup; however, maximum runtime for the
unit’s battery will only be accessible after it has been charged for 24 hours.
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Basic Operation
LED Indicators
Description Green LED 1 Green LED 2 Red LED Alarm
Line Mode On On Off Off
Battery Mode Off
On (flashes
OFF every 10
seconds)
Off Off
Battery Low Off Off (flashes
every 1 second) On
Sounds every
1 second
Line Mode
Overload Alert* On On Off
Sounds every
0.5 second
Battery Mode
Overload Alert** Off Flashes Off Sounds every 0.5 second
Line Mode
Overload Fault* Off Off On Sounds continuously
Battery Mode
Overload Fault** Off Off Off Off
Replace Battery On On Flashes every
1 minute
Sounds every
1 minute
Fault Condition Off Off On Sounds
continuously
*Line Mode Overload Alert Condition - 110%±10%, goes to fault after 5 minutes; Overload Fault Condition
- 120%±10%, goes to fault immediately.
**Battery Mode Overload Alert Condition - 110%±10%, shuts down in 5 seconds; Battery Mode Overload
Fault Condition - 120%±10%, shuts down immediately.
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Basic Operation
UPS Features
1
5 6 7
2
4
3
1ON/OFF Button: When the UPS is on, press and release this button after one beep to
turn the UPS off.
2LED Indicators: Provide current status of the UPS. For a detailed description, refer to
”LED Indicators” in the Basic Operation section.
3Battery Backup/Surge Protected Outlets: These outlets offer battery backup support
and premium surge suppression for critical devices requiring battery backup support.
4Surge Protected Outlets: These outlets offer premium surge suppression for additional
devices not requiring battery support.
5USB Communication Port: This port can connect your UPS to any computer for
automatic saves and unattended shutdown in the event of a power failure. Use with
Tripp Lite’s PowerAlert®Software (available as a FREE download at www.tripplite.com)
and the USB cable included with your UPS. This connection is optional; your UPS will
work properly without this connection.
Note: This UPS System provides basic communication compatibility with most integrated Windows®,
Macintosh®and Linux®power management applications.
6Tel/DSL/Ethernet Line Protection Jacks: These jacks protect equipment against surges
over a single phone line or network connection. Connecting your equipment to these
jacks is optional; your UPS will work properly without this connection.
Note: Not compatible with PoE (Power over Ethernet) applications.
7Resettable Input Circuit Breaker: Protects your electrical circuit from overcurrent draw
from the combined load of equipment connected to the UPS and surge-only outlets. If
this breaker trips, remove some of the load, then reset by pressing it in.
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Battery Replacement
Under normal conditions, the original battery in your UPS will last several years. Battery
replacement should only be performed by qualified personnel. Refer to “Battery Warnings” in
the Important Safety Instructions section for more information.
Models BC800U, INTERNET700U and INTERNET900U require one 12V DC, 7Ah replacement
battery.
For further information about replacement compatibility and ordering, visit
www.tripplite.com/products/battery-finder.
Battery replacement must be done using the same battery type and
quantity: 12V DC sealed lead-acid, 6-cell and in compliance with UL 1989.
CAUTION: Risk of energy hazard. Before replacing batteries, remove
conductive jewelry such as chains, wristwatches and rings. High energy
passing through conductive materials may cause severe burns.
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Storage and Service
Storage
To avoid battery drain, all connected equipment should be turned off and disconnected from
the UPS. Press and hold the power button next to the STATUS LEDs and disconnect the
unit from AC power. Your UPS will be completely turned off (deactivated) and will be ready
for storage. If you plan on storing your UPS for an extended period, fully recharge the UPS
batteries every three months. Plug the UPS into a live AC outlet, turn it on by pressing the
power button next to the STATUS LEDs and allow the batteries to recharge for 4 to 6 hours. If
you leave your UPS batteries discharged for a long period of time, they will suffer a permanent
loss of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are available from Tripp Lite.
For more information on service, visit www.tripplite.com/support.
Before returning your product for service, follow these steps:
1. Review the installation and operation procedures in this manual to ensure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product
Returns link. From here you can request a Returned Material Authorization (RMA) number,
which is required for service. This simple on-line form will ask for your unit’s model and
serial numbers, along with other general purchaser information. The RMA number, along
with shipping instructions, will be emailed to you. Any damages (direct, indirect, special
or consequential) to the product incurred during shipment to Tripp Lite or an authorized
Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an
authorized Tripp Lite service center must have transportation charges prepaid. Mark the
RMA number on the outside of the package. If the product is within its warranty period,
enclose a copy of your sales receipt. Return the product for service using an insured
carrier to the address given to you when you request the RMA.
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