Tripp Lite SmartOnline Series User manual

Owner’s Manual
1111 W. 35th Street, Chicago, IL 60609 USA
Customer Support: [phone] • www.tripplite.com
SmartOnline™
Rack/Tower On-Line UPS Systems
Copyright © 2008 Tripp Lite. All rights reserved. SmartOnline™ is a trademark of Tripp Lite.
Warranty
Registration:
register online today for a chance
to win a FREE Tripp Lite product—
www.tripplite.com/warranty
Not suitable for mobile applications.
1. Important Safety Instructions 2
2. Installation 3
2.1 Mounting (Rack) 3
2.2 Mounting (Tower) 4
2.3 Connection and Start-Up 4
2.4 Optional Connections 5
3. Operation 7
3.1 Front Panel Switches 7
3.2 Advanced Operational Settings 7
3.3 Front Panel Indicator Lights 8
3.4 Rear Panel 10
3.5 Communications 11
4.Troubleshooting 12
5. Battery Replacement 13
6. Storage and Service 15
6.1 Storage 15
6.2 Service 15
7.Warranty Registration 15
Español 16
Français 31
English.indd 1 12/18/2008 10:11:14 AM

2
1. Important Safety Instructions
UPS Location Warnings
• Install the UPS system indoors, away from excess moisture or heat, conductive
contaminants,dustordirectsunlight.
• For best performance, keep the indoor temperature between 32º F and 104º F
(0ºCand40ºC).
• LeaveadequatespacearoundallsidesoftheUPSsystemforproperventilation.
• DonotmounttheUPSsystem with itsfrontorrearpanelfacingdown(atanyangle).
 Mounting in this manner will seriously inhibit the UPS system’s internal cooling,
 eventuallycausingproductdamagenotcoveredunderwarranty.
UPS Connection Warnings
• ConnecttheUPSsystemdirectlytoaproperlygroundedACpoweroutlet.Theoutletmust
beinstalledneartheUPSsystemandmustbeeasilyaccessiblefordisconnection.
• Toreducetheriskoffire,connectonlytoacircuitprovidedwith30amperesmaximum
branch circuit overcurrent protection in accordance with the National Electrical Code
(NEC),ANSI/NFPA70.
• DonotmodifytheUPSsystem’splug,anddonotuseanadapterthatwouldeliminatethe
UPSsystem’sgroundconnection.DonotplugtheUPSsystemintoitself;thiswilldamage
theUPSsystem.
• DonotuseextensioncordstoconnecttheUPSsystemtoanACoutlet.Usinganything
otherthanTrippLitesurgesuppressorstoconnecttheUPSsystemtoanoutletwillvoidthe
warranty.
• IftheUPSsystemreceivespowerfromamotor-poweredACgenerator,thegeneratormust
provideclean,filtered,computer-gradeoutput.
Equipment Connection Warnings
• Use of this equipment in life support applications where failure of this equipment can
reasonablybeexpectedtocausethefailureofthelifesupportequipmentortosignificantly
affectitssafetyoreffectivenessisnotrecommended.Donotusethisequipmentinthe
presenceofaflammableanestheticmixturewithair,oxygenornitrousoxide.
• DonotconnectsurgesuppressorsorextensioncordstotheoutputoftheUPSsystem.This
might damage the UPS system and will void the surge suppressor and UPS system
warranties.ConnectingaTrippLitepowerdistributionunit(PDU)totheoutputoftheUPS
systemissafeandwillnotvoidthewarranty.
Battery Warnings
• RefertoSection 5: Battery Replacementforacompletelistofbatterywarnings.
SAVE THESE INSTRUCTIONS
This manual contains instructions and warnings that should be followed during the
installation,operationandstorageofthisproduct.Failuretoheedthesewarningswill
voidthewarranty.
English.indd 2 12/18/2008 10:11:15 AM

3
2. Installation
1Theincludedplasticpegs Awillsupportthe
emptyrackmountshelves Buntilthe
permanentmountinghardwareisinstalled.
Insertapegnearthecenterofthefrontand
rearbracketofeachshelfasshown.(Each
frontbrackethas6holesandeachrear
brackethas3holes.)Thepegswillsnapinto
place.
Afterinstallingthepegs,expandeachshelf
tomatchthedepthoftheverticalrackrails.
Thepegswillfitthroughthesquareholesin
therackrailstosupporttheshelves.Confirm
thattheshelvesarelevelinalldirections.
Note: The support ledge of each shelf
must face inward.
2 Securetheshelves Btotherackrails
permanentlyusingthelongerincluded
screwsandwashers Casshown.(Place4
screwsatthefrontand4screwsattheback.)
Tightenallscrewsbeforeproceeding.
Warning: Do not attempt to install the UPS
system until the required screws have been
inserted and tightened. The plastic pegs will
not support the weight of the UPS system.
3 Attachthemountingbrackets Dtothe
forwardmountingholesoftheUPSsystem
usingtheshorterincludedscrews E.The
mountingbracketearsmustfaceforward.
4 Withtheaidofanassistant,lifttheUPS
systemandslideitontothemounting
shelves.Insert4oftheincludedscrews F
throughthemountingbracketearsandinto
theverticalrackrails.Tightenallscrews
securely.
UsetheincludedrackmountshelvesandmountinghardwaretomounttheUPSsystemina•
4-postrackorrackenclosure.TomounttheUPSsystemina2-post(telecom)rack,order
TrippLite’s2-PostRackmountKit(model2POSTRMKITWM,soldseparately).
Theinstructionsinthismanualareforcommonrackandrackenclosuretypesandmaynot•
beappropriateforallmountingapplications.Theusermustdeterminethefitnessof
hardwareandproceduresbeforemounting.Ifhardwareorproceduresarenotsuitablefor
theapplication,contactthemanufactureroftherackorrackenclosureforasolution.
Warning: The UPS system is very heavy—be careful when moving or lifting it.
4-Post Mounting Procedure
1
2
3
D
DE
E
4
F
F
2.1 Mounting (Rack)
C
B
C
B
A
B
B
A
English.indd 3 12/18/2008 10:11:17 AM

4
1
2
2. Installation (continued)
TheUPSsystemcanbemountedinanupright
towerpositionwhenusedwithTrippLite’s
optionalbasestandkit(model2-9USTAND,
soldseparately).WhenmountingtheUPS
systeminatowerposition,makesurethecontrol
panelisclosertothetopofthecabinetthanthe
bottom.
Thecontrolpanelcanberotatedtomatchthe
orientationoftheUPSsystem.Pullthepanel
out,rotateitandpushitbackintoplaceas
shown.
Warning: The UPS system is very heavy—be
careful when moving or lifting it.
1Plug the UPS system into an
electrical outlet.
TheUPSsystemmustbeconnectedtoa
dedicatedcircuitofsufficientamperage.
RefertotheUPSsystemnameplateforinput
requirements.
AftertheUPSsystemispluggedin,the
followingsequenceofeventswilloccur:
ThefanwillturnonandallLEDswill1.
illuminatemomentarily.
ThepercentlevelLEDs(25%,50%,75%2.
and100%)willilluminateoneatatime.
The“LINE”and“LOAD”LEDswill3.
illuminatetoindicatenormaloperation.
Note: Power will not be supplied to the
outlets until the UPS system is turned on.
Voltage Note: The UPS system supports a
nominal AC voltage setting of 100V, 110V,
115V, 120V or 127V. 120V is the factory
default setting. The full output capacity of
2,500 watts is available when the UPS
system is set at 120V or 127V. When the
UPS system is set at 100V, 110V or 115V,
output capacity is reduced to 2,400 watts.
The nominal voltage setting can be
changed with PowerAlert software or the
optional SNMPWEBCARD internal
accessory card. See the PowerAlert
software or SNMPWEBCARD
documentation for more information
about changing the nominal voltage
setting.
Some models may differ.
1
2.3 Connection and Start-Up
2.2 Mounting (Tower)
English.indd 4 12/18/2008 10:11:18 AM

5
2. Installation (continued)
2
3
Some models may differ.
2.3 Connection and Start-Up (continued)
2Plug equipment into the UPS
system’s AC outlets.
TheUPSsystemisdesignedtosupport
computerequipmentonly.TheUPSsystem
willbecomeoverloadedifhousehold
appliancesorlaserprintersareconnectedto
its outlets.
3Turn the UPS system ON.
ToturnontheUPSsystem,pressthe“ON/
TEST”buttonforapproximately1second
untiltheUPSsystembeeps,thenreleasethe
button.
The UPS system will begin providing AC power to its outlets.
The “ON LINE” LED will illuminate.
TheUPSsystemwillfunctionproperlywithout
theseconnections.*
* Note: PowerAlert software (included) or the
optional SNMPWEBCARD internal accessory
card is required to control some of the
advanced features of the UPS system,
including economy mode, nominal AC voltage
settings and frequency conversion settings.
The factory defaults are suitable for most
applications.
USB and RS-232 Serial
Communications
UsetheincludedUSBcable(see 1a )or
RS-232(DB9)serialcable(see 1b )to
connecttheUPSsystem’scommunicationport
toacomputer’scommunicationport.Install
theincludedPowerAlertsoftwareonthe
computer.(SeethePowerAlertsoftware
documentationforsystemrequirementsand
installationinstructions.)
1
1b Some models may differ.
1a Some models may differ.
2.4 Optional Connections
English.indd 5 12/18/2008 10:11:19 AM

6
4-5
2. Installation (continued)
3
4
Some models may differ.
Some models may differ.
3
4
2a Some models may differ.
2b
EPO Port Connection
Thisoptionalfeatureisonlyforapplications
thatrequireconnectiontoafacility’s
EmergencyPowerOff(EPO)circuit.
ConnectingtheEPOcircuittotheUPS
system’sEPOportenablesemergency
shutdownoftheUPSsystem.Usingthecable
provided,connecttheEPOportoftheUPS
system(see 2a )toauser-suppliednormally
closedornormallyopenswitchaccordingto
thecircuitdiagram(see 2b ).Note: The
EPO port is not a phone line surge
suppressor; do not connect a phone line to
this port.
External Battery Connection
Accessory Card Slot
Theslotaccommodatesanoptionalinternal
accessorycard(modelSNMPWEBCARDor
RELAYIOCARD,soldseparately).
SNMPWEBCARDprovidesanEthernet
networkinterfaceforremotemonitoringand
controloftheUPSsystemviaSNMP,Webor
telnet.SNMPWEBCARDenablesremote
reboots,shutdowns,loadmonitoring,
conditionreportingandmore.Use
SNMPWEBCARDwithanoptional
environmentalsensor(model
ENVIROSENSE,soldseparately)tomonitor
temperatureandhumidityortocontroland
monitoralarmsandsecuritysystems.
RELAYIOCARDprovidesaprogrammable
contactclosureinterfacewith6outputsand1
input.
Removethecoverpanelfromtheslottoinsert
theaccessorycard.Refertothe
SNMPWEBCARDorRELAYIOCARD
documentationforadditionalinstallation
instructions.
2.4 Optional Connections (continued)
2
English.indd 6 12/18/2008 10:11:19 AM

7
3. Operation
“ON/TEST” Button:Thisbuttoncontrols4separatefunctions:
UPS System Power ON
ToturnontheUPSsystem,pressthe“ON/TEST”buttonfor
approximately1seconduntiltheUPSsystembeeps,thenreleasethe
button.The“ONLINE”LEDwillilluminate.
UPS System Self-Test
Toinitiateaself-testofthebatteryduringnormalon-lineoperation,
pressthisbuttonforapproximately1seconduntiltheUPSsystem
beeps,thenreleaseit.TheUPSsystemwillshifttobatterypowerfor
10seconds.Note: All LEDs illuminate during a self-test.
Alarm Silence
TosilencetheUPSsystem’sonbatteryalarm,pressthisbuttonand
holdituntiltheUPSsystembeeps,thenreleasethebutton.
UPS System Cold Start
TousetheUPSsystemasastand-alonepowersourcewhenAC
powerisunavailable(i.e.duringablackout),pressthisbuttonand
holdituntiltheUPSsystembeeps,thenreleasethebutton.TheUPS
systemwillthenprovidebatterypowertoitsoutlets.*
* The “ON BATT” indicator light will be illuminated since the UPS system will be
operating from battery power.
“OFF” Button:ThisbuttonturnsoffpowertotheUPSsystem’s
outlets.PressthisbuttonandholdituntiltheUPSsystembeeps,
thenreleaseit.Thebatterywillcontinuetochargeandthefanwill
continuetooperateevenwhentheoutletsareoff.ToturntheUPS
systemoffcompletely,includingthebatterycharger,unplugtheUPS
system’spowercordafterpressingthe“OFF”switch.
3.1 Front Panel Switches
3.2 Advanced Operational Settings
Economy Mode
TheUPSsystemsupportseconomymodeoperationtoreduceenergyconsumptionandBTU
emissions.Ineconomymode,theUPSsystemoperateswithincreasedefficiencywhenthe
qualityofutilitypowerissatisfactorytopassthroughtoconnectedequipmentwithoutdouble
conversion.
Economymodesavesenergybysuspendingdoubleconversionwhenincomingvoltageis
within-12%/+10%ofthenominalvoltagesetting.Ifthenominalvoltagesettingis120V,the
UPSsystemwillremainineconomymodewhileutilitylinevoltageisbetweenapproximately
106Vand132V.Ifutilitylinevoltagefallsoutsidethisrange,theUPSsystemwilleither
switchbacktostandardon-line,doubleconversionmodeoritwillswitchtobatterybackup
mode,dependingontheseverityofthevoltagedeviation.
(continued)
English.indd 7 12/18/2008 10:11:20 AM

8
Economymodecanbeenabled(ordisabled)throughtheincludedPowerAlertsoftwareorthe
optionalSNMPWEBCARDinternalaccessorycard.TheUPSsystem'syellow“BYPASS”
LEDwillilluminatecontinuouslywheneconomymodeisenabled.RefertothePowerAlert
orSNMPWEBCARDdocumentationformoreinformation.
On-line, double-conversion mode (default)
Typicallineefficiencyatfullload:88%
Outputvoltagerange:±2%ofnominalsetting(100/110/115/120/127V)
Economy mode
Typicallineefficiencyatfullload:97%
Outputvoltagerange:-12%/+10%ofnominalsetting(100/110/115/120/127V)
Frequency Conversion
TheUPSsystemautomaticallyselects50Hzor60Hzoperationbasedonutilitypower
conditionsatstart-upandregulatesoutputpowerwithin±0.05Hzoftheselectedfrequency.
TheUPSsystemalsohasanadvancedsettingthatallowscontinuousfrequencyconversion
from50Hzto60Hzorfrom60Hzto50Hz.Theadvancedfrequencyconversionsettingis
accessiblethroughtheincludedPowerAlertsoftwareortheoptionalSNMPWEBCARD
internalaccessorycard.Whencontinuousfrequencyconversionisenabled,themaximum
outputcapacityoftheUPSsystemisderatedby25%.
3.2 Advanced Operational Settings (continued)
3. Operation (continued)
3.3 Front Panel Indicator Lights
“ON LINE” LED:ThisgreenLEDwillilluminatecontinuouslyto
indicatetheUPSsystemisoperatingnormallyinon-linemode
(filteringandresynthesizingAClineinputtoprovidepuresinewave
output).WhenthisLEDisilluminated,theloadleveloftheUPS
systemisdisplayedonthe%levelLEDs(25%,50%,75%,100%).
“LINE” LED:ThisgreenLEDwillilluminatecontinuously to
indicatetheutility-suppliedAClinevoltageatthewalloutletis
nominal.Itwillflashifthelinevoltageisoutsidethenominalrange
(eithertoolowortoohigh).Useractionisnotrequiredwhenthe
LEDflashes;theUPSsystemcontinuouslyandautomaticallyfilters
AClinepowertoprovideequipmentwithpuresinewaveACpower,
regardlessofbrownoutorovervoltageconditions.IfthisLEDisoff,
thenAClinevoltageisnotpresent(blackout)orisatanextremely
highvoltage,andtheUPSsystemwillprovideconnectedequipment
withpowerfromitsbatterysystem.
Note: All LEDs illuminate during a UPS system self-test.
English.indd 8 12/18/2008 10:11:20 AM

9
3. Operation (continued)
“BYPASS” LED:ThisyellowLEDwillilluminatecontinuously
whentheUPSsystemisineconomymode.TheLEDwillflashwhen
theUPSsystemisbypassmode,indicatingthattheUPSsystem’s
DC/ACinverterisdeactivated.Thered“FAULT”LEDwillalso
illuminateiftheUPSsystemisinbypassmode.Duringnormal
operationthebypassLEDwillilluminatebrieflywhentheunitis
pluggedin.Ifaninternalfaultoroverloadoccurs,theLEDwill
flashrepeatedlytoshowthatconnectedequipmentwillreceive
filteredAClinepower,butwillnotreceivebatterypowerduringa
blackout.Inthiscase,contactTrippLiteforservice.
“FAULT” LED:ThisredLEDwillflashwhentheUPSsystem
detectsaninternalfault.Iftheconditionpersistsafterrestartingthe
UPSsystem,seeSection 4: Troubleshooting.
“LOAD” LED:ThisgreenLEDwillilluminatewhentheUPS
systemisreceivingACpower.Italsoindicatesthatthe%level
LEDs(25%,50%,75%,100%)aredisplayingtheUPSloadlevel.
“BATT” LED:ThisgreenLEDwillilluminatewhentheUPS
systemisoperatingfrombatterypower.Itindicatesthatthe%level
LEDs(25%,50%,75%,100%)aredisplayingthebatterycharge
level.(The“ONBATT”LEDwillalsobeilluminated.)
% Level LEDs: Thesedual-functionLEDswillindicatethe%level
foreithertheloadlevel(ifthe“LOAD”LEDislit)orthebattery
chargelevel(ifthe“BATT”LEDislit).
“OVERLOAD” LED:ThisredLEDwillilluminatecontinuously to
indicatethattheUPSsystem’scapacityhasbeenexceeded.TheUPS
alarmwillbeepcontinuously.Immediatelyunplugsomeequipment
untiltheLEDandalarmgooff.Iftheoverloadisnotcorrected
immediately,theUPSsystemwillgofromon-linetobypassmode.
“BATT LOW” LED:ThisyellowLEDwillilluminatewhentheUPS
system’sbatterychargelevelislow.TheUPSalarmwillbeepuntil
thebatteriesareeitherdepletedoradequatelyrecharged.
“ON BATT” LED:ThisgreenLEDwillilluminatecontinuously to
indicatethatAClinevoltageisabsent(oroutofrange)andtheUPS
systemisprovidingequipmentwithbattery-derivedACpower.The
UPSsystemwillalsobeepevery2seconds(unlesssilencedbythe
“ON/TEST”button)andthe%levelLEDs(25%,50%,75%,100%)
willdisplaythebatterychargelevel.
“REPLACE BATT” LED:ThisredLEDwillilluminate
continuouslyandtheUPSalarmwillbeepevery2secondsifthe
UPSsystemfailstheautomaticself-test.AllowtheUPSsystemto
chargeforatleast12hoursandperformaself-testasdescribedin
Section 3.1: Front Panel Switches.Iftheconditionpersists,contact
TrippLite.
3.3 Front Panel Indicator Lights (continued)
English.indd 9 12/18/2008 10:11:21 AM

10
NEMA L5-30P
3. Operation (continued)
Accessory Card Slot:Removethecoverpanelfromthisslotto
installanoptionalinternalSNMPWEBCARDorRELAYIOCARD
accessory,soldseparately.SNMPWEBCARDprovidesanetwork
interfaceformonitoringandcontrolviaSNMP,Webortelnet,
enablingremotereboots,shutdownsandmore.RELAYIOCARD
providesaprogrammablecontactclosureinterfacewith6outputs
and1input.
External Battery Pack Connector (Configuration Varies By
Model)
Fan:ThefancoolstheUPSsystem’sinternalcomponents.Itis
alwaysonwhenlinepowerispresent,evenifpowertotheUPS
system’soutletsisturnedoff.
Output Circuit Breakers (Select Models Only):Theseresettable
circuitbreakersprotecttheUPSsystemfromoutputoverload.Ifa
breakertrips,removesomeoftheloadonthecircuitandallowthe
UPSsystemtocoolbeforepressingthebreakerbuttontoreset.
Input Power Cord:Thispermanentlyattachedpowercordconnects
theUPSsystemtoacompatiblepoweroutlet.
AC Outlets (Configuration Varies By Model): Theseoutlets
provideconnectedequipmentwithpuresinewaveACoutputderived
fromtheAClineduringnormaloperationandderivedfrombattery
powerduringblackoutsandseverebrownoutsorovervoltages.
Outputpowerisfilteredtoprotectconnectedequipmentagainst
damagingsurgesandlinenoise.Theoutletsaredividedinto
numberedloadbanks,aslabelledontheunit.Usingincluded
PowerAlertsoftwareandcablingoranoptionalSNMPWEBCARD,
loadbanksmaybeindividuallyturnedoffandonfromaremote
location,allowinguserstoresetorrebootconnectedequipment.
3.4 Rear Panel
NEMA L5-30R
NEMA 5-15/20R
English.indd 10 12/18/2008 10:11:22 AM