Tripp Lite SmartPro SMART1500RM2UL User manual

1
Owner’s Manual
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
Copyright © 2018 Tripp Lite. All rights reserved. SmartPro®is a registered trademark of Tripp Lite.
Español 21
Français 41
SmartPro®2U Rackmount
Intelligent, Line-Interactive UPS System
(with Lithium Iron Phosphate Battery)
120V Sine Wave Output • 1500VA - 2200VA Capacity
Models: SMART1500RM2UL, SMART2200RM2UL
(Series Numbers: AG-8897, AG-0163)
Not suitable for mobile applications.
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and ultimate peace of mind.
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www.tripplite.com/warranty
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2
EMI Filter
Surge Protecon
Inverter
Reinforced
Insulaon
Charger
Control
Transformer
Line CutoffRelay Boost2 Relay
Boost1 Relay
Cut Relay
ACin
ACout
N
L
L
N
USB Com port*
Serial Com port*
+
Interna l
Baery
EPO port*
Display & Switches
Master Load Relay
Switched Load Relay(s)
ACout Sw itched*
SNMP port*
*if equipped
PE
PE
Important Safety Instructions
SAVE THESE INSTRUCTIONS
This manual contains important instructions that should be followed during the installation,
operation and storage of this product. Failure to heed these warnings may affect the warranty.
UPS Location Warnings
• Use caution when lifting the UPS. Because of the considerable weight of all rackmount UPS
systems, at least two people should assist in lifting and installing them.
• Install the UPS indoors, in an area free from excess moisture, heat, dust, conductive
contaminants, and direct sunlight.
• The UPS operating temperature is 32° to 104°F (0° to 40°C). For optimum battery performance,
the ambient temperature should be maintained between 68° and 77°F (20° and 25°C).
• Leave adequate space around all sides of the UPS for proper ventilation. Do not obstruct its vents
or fan openings.
• When mounting the UPS system in tower orientation, make sure the LCD Screen panel is at the
top of the UPS, not at the bottom.
• Do not mount unit with its front or rear panel facing down (at any angle). Mounting in this manner
will seriously inhibit the unit’s internal cooling, eventually causing product damage not covered
under warranty.
• The UPS must be returned to Tripp Lite for battery replacement. Visit www.tripplite.com/support
and click the product returns link to request a Returned Material Authorization (RMA) number
(an RMA number is required for servce). Once the product request information is completed, an
assigned RMA number and shipping instructions will be sent to your email account. See Storage
and Service for more information.
UPS Connection Warnings
• The UPS contains its own energy source (battery). The output terminals may be live even when
the UPS is not connected to an AC supply.
• Connect the UPS to a properly grounded AC power outlet. Do not modify the UPS system’s plug
in a way that would eliminate its connection to ground. Do not use adapters that eliminate the
UPS system’s connection to ground.
• This UPS is designed to be used on a power distribution system in accordance with the plug
configuration. The basic circuit operation is as follows:
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3
UPS Connection Warnings continued
• Do not plug the UPS into itself; this will damage the UPS and void the warranty.
• If connecting the UPS to a motor-powered AC generator, the generator must provide filtered,
frequency-regulated computer-grade output. Connecting the UPS to a generator will void its
Ultimate Lifetime Insurance.
Equipment Connection Warnings
• Use of this equipment in life support applications where failure of this equipment can reasonably
be expected to cause the failure of the life support equipment or to significantly affect its safety
or effectiveness is not recommended.
• Do not connect surge protectors or extension cords to the output of the UPS. This might damage
the UPS and may affect the surge protector and UPS warranties.
Battery Warnings
• Batteries can present a risk of electrical shock and burn from high short-circuit current. Observe
proper precautions. Do not dispose of the batteries in a fire. Do not open the UPS or batteries.
Do not short or bridge the battery terminals with any object. There are no user-serviceable parts
inside the UPS. At the end of the UPS unit’s life, follow best practice by discharging the battery
prior to disposal. Refer to local codes for disposal requirements. Do not connect or disconnect
battery packs when the UPS is operating on battery power.
• Do not operate the UPS without batteries.
Fan Replacement Warning
• The cooling fan installed in the UPS can be replaced by qualified service personnel. Always
unplug and turn off the UPS before performing fan replacement. Use tools with insulated
handles. Refer to the Fan Replacement section for step-by-step instructions.
Important Safety Instructions
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Connecting the Battery
14 x screws
1Remove Front Panel.
The UPS is shipped with the battery disconnected. The battery must be connected for the UPS to
operate; this should be done prior to connecting the UPS to AC mains or connecting any
equipment to the UPS. Follow the installation procedure below:
2
2Connect Batteries.
Attach both sets of connectors as shown:
black-to-black and red-to-red.
Always ensure that the battery
terminals are properly secured.
34 x screws
3Replace Front Panel.
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5
UNSWITCHED
UNSWITCHED
EPO COM 1 COM 2
LOAD 2
LOAD 1
ACC. SLOT
Model: SMART2200RM2U
2
3
A
1
Quick Installation
1Plug the UPS into an outlet on
a dedicated circuit.
NOTE! after plugging the UPS into a live
AC outlet, the UPS (in “Standby” mode)
will automatically charge its batteries,
but will not supply power to its outlets
until it is turned ON.
2Plug the equipment into the
UPS.*
* The UPS is designed to support only electronic
equipment. If the total VA rating for all
connected equipment exceeds the UPS output
capacity, the UPS will indicate an overload alert.
To find the equipment’s VA rating, look on its
nameplate. If the equipment is listed in amps,
multiply the number of amps by 120 to
determine VA. (Example: 1 amp × 120 =
120 VA). To confirm the UPS outlets are not
overloaded, see the LOAD icon description in
the LCD Interface section under Basic
Operation.
3Turn the UPS ON.
Press and hold the button Afor one
second. The alarm will beep once briefly.
The UPS batteries must be fully charged (minimum 24 hours) before plugging
equipment into the unit.
Mounting (Rack)
Mount the UPS in either a 2-post or 4-post rack or rack enclosure. The user must determine the
fitness of hardware and procedures before mounting. If hardware and procedures are not suitable
for the application, contact the manufacturer of the rack or rack enclosure. The procedures
described in this manual are for common rack and rack enclosure types and may not be
appropriate for all applications.
2-Post Mounting
2-post mounting requires a Tripp Lite 2-Post Rackmount Installation Kit (model: 2POSTRMKITWM,
sold separately).
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6
A
AB
C
C
B
1
2
3
4
DD
Mounting (Rack)
4-Post Mounting
1The included plastic pegs Awill temporarily
support the empty rackmount shelves B
while the permanent hardware is installed.
Insert a peg near the center of the front
and rear bracket of each shelf as shown.
(Each front bracket has 6 holes and each
rear bracket has 3 holes.) The pegs will
snap into place.
After installing the pegs, expand each shelf
to match the depth of the rack rails. The
pegs will fit through the square holes in the
rack rails to support the shelves. Refer to
the rack unit labels to confirm that the
shelves are level in all directions.
Note: The support ledge of each shelf must face
inward.
2Secure the shelves Bto the mounting rails
permanently using the included screws and
cup washers Cas shown. Place the cup
washer between the screw and the rack so
that the screw enters the wider opening of
the cup washer first.
Place 4 screws total at the front and
4 screws total at the back.
Tighten all screws before proceeding.
Warning: Do not attempt to install the
UPS until the required screws are
inserted and tightened. The plastic pegs
will not support the weight of the
equipment.
3Attach the UPS mounting brackets to the
forward mounting holes of the cabinet using
the hardware included with the UPS. The
mounting bracket “ears” should face
forward. (Some equipment may have pre-
installed or integrated mounting brackets.)
4With the aid of an assistant (if necessary),
lift the UPS and slide it into the shelves.
Attach the equipment mounting brackets to
the forward mounting rails with user-
supplied screws and washers D. Tighten all
screws securely.
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7
1A
1B
2A
4-5
2B
Mounting (Tower)
Warning: When mounting the UPS system in a tower orientation, make sure the LCD
Screen panel is at the top of the UPS, not at the bottom.
Note: To mount the UPS in an upright (tower)
position, 2-9USTAND is required (sold separately).
Rotate the LCD Screen panel for easy viewing
while the UPS is tower mounted. Insert a small
screwdriver or other tool in the slots on either
side of the panel. Pop the panel out, rotate it
and pop the panel back in place.
Optional Installation
These connections are optional. The UPS will function properly without these connections.
1USB and RS-232 Serial
Communications
Use the included USB cable (see 1A) or
DB9 serial cable (see 1B) to connect the
communication port on the computer to the
communication port of the UPS. Install the
appropriate Tripp Lite PowerAlert®Software
to the computer’s operating system.
2EPO Port Connection
This optional feature is only for those
applications which require connection to a
facility’s Emergency Power Off (EPO) circuit.
When the UPS is connected to this circuit, it
enables emergency shutdown of the UPS
inverter.
Using the cable provided, connect the EPO
port of the UPS (see 2A) to a user-supplied
normally closed or normally open switch
according to the circuit diagram (see 2B).
The EPO port is not a phone line surge
protector; do not connect a phone line to
this port.
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UPS Operating Modes
Standby Mode
(Charger: ON / AC Output: OFF / Battery Backup: NOT AVAILABLE)
When first connected to a live power source, the UPS will automatically energize into STANDBY
MODE. In this mode, the UPS charger will function as necessary to maintain full battery charge, but
there will be no AC output and no battery backup for connected equipment in the event of a power
failure. To turn the UPS on into LINE POWER MODE, press and hold the “ON/OFF” button for one
second until a beep is heard, and release.
Line Power Mode
(Charger: ON / AC Output: ON / Battery Backup: AVAILABLE)
The standard protected UPS operating mode for the UPS is LINE POWER MODE. In this mode, the
UPS provides voltage-regulated output sourced directly from the AC mains line power input. UPS
output power is conditioned with automatic voltage regulation in LINE POWER MODE to correct any
voltage fluctuations present on the mains line power input. When operating in LINE POWER MODE,
the UPS will automatically switch to BATTERY MODE during power failures or severe voltage
fluctuations to maintain connected equipment operation from battery reserves.
Battery Mode
(Charger: OFF / AC Output: ON / Battery Backup: ON)
BATTERY MODE is the automatic UPS response to mains AC power failures and severe voltage
fluctuations occurring when the UPS is operating in LINE POWER MODE. In BATTERY MODE, the
UPS is providing battery-derived AC output to connected equipment. When running in BATTERY
MODE, the UPS will automatically return to LINE POWER MODE when acceptable mains AC input is
restored to the UPS.
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Note: This LCD image is shown
with all icons illuminated. Under
normal conditions, only select
icons will be lit.
Basic Operation
LCD Interface
3-Digit Display: This display is generally used to show values for a given
“Display” or “Control” screen.
“ON/OFF” Button
• To turn the UPS ON: After plugging the UPS into a live AC outlet, the UPS (in
”Standby” mode) will automatically charge its batteries, but will not supply
power to its outlets until it is turned ON. With the UPS plugged into a live AC
wall outlet, press and hold the “ON/OFF” button for one second.* The UPS
will beep once to indicate ON status. Release the button.
• To turn the UPS OFF: With the UPS ON and receiving utility power, press and
hold the “ON/OFF” button for 2.5 seconds.* The UPS will beep once to
indicate OFF status. Then unplug the UPS from the wall outlet. The UPS will
be completely OFF.
* If the user unintentionally presses the ON/OFF button, the OFF function can be
temporarily canceled by continuing to hold the ON/OFF button until the UPS beeps and
then momentarily pressing either the MODE button or the ENTER/MUTE button. Once
both buttons are released, the UPS will remain ON.
“MODE” Button
To enable viewing of power displays and control menu options, tap this button.
See “Display Power Conditions” & “Control Menu Options” for details.
• May be used in conjunction with the ON/OFF button to cancel the “OFF”
function. See “ON/OFF Button” instructions above.
• May be used in conjunction with the ENTER/MUTE button to restore the LCD
to Factory Mode. See “Control Menu Options”.
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Basic Operation
“ENTER/MUTE” Button
To toggle settings options while viewing a control menu option, tap this button.
The UPS power failure alarm can also be temporarily silenced by tapping this
button. Once silenced, an alarm will automatically re-sound to indicate low
battery conditions and can no longer be silenced.
• May be used in conjunction with the ON/OFF button to cancel the “OFF”
function. See “ON/OFF Button” instructions.
• May be used in conjunction with the ENTER/MUTE button to restore the LCD
to Factory Mode. See “ON/OFF Button” instructions.
Note: Alarm-free silent operation is available by setting the alarm to disable (see
Control Menu Options / Alarm Enable-Disable section).
Battery Capacity: This will be active in all “Display” modes, and is not shown
in “Control” modes.
AC Input: This indicates the unit is running in Line Mode and supplying AC
power to equipment connected to the output.
Battery Input: This will flash to indicate the UPS is not receiving AC input and
is running in inverter mode. The Battery Input icon is also used in conjunction
with the EVENTS icon to indicate On Battery events.
Replace Battery Icon: In the event that UPS batteries expire and require
replacement, this icon and the warning icon will flash (see Battery Warnings
section for details).
Note: This icon will also flash after a failed UPS self-test (see the Basic Operation /
Control Menu Options / Self-Test section for more information).
Warning: This will flash to let the user know there’s a warning condition and
immediate action must be taken:
1. For Replace Battery: Replace Battery and Warning icons flash during any
normal “Display” mode.
2. For Overload: Load, Warning and Load Percentage icons will flash, the alarm
will sound repeatedly and the LCD screen will switch from the user-selected
display mode to Load Percentage. Overload indication is available in both AC
and battery modes. CAUTION! Any overload condition that is not
corrected by the user immediately may cause the UPS to shut down
and cease supplying power in the event of a blackout or brownout.
EVENTS Icon: Displayed in conjunction with the AVR icon and BATT icons to
indicate the number of On Battery or AVR events that have occurred.
Alarm Off: Indicates the alarm is disabled.
Alarm On: Indicates the alarm is enabled.
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Basic Operation
INPUT Icon: Indicates the 3-digit value displayed is the Input Voltage.
OUTPUT Icon: Indicates the 3-digit value displayed is the Output Voltage.
LOAD Icon: Displayed in two modes:
1. Displayed in conjunction with the % icon and 3-digit value to indicate the
load percentage.
2. Displayed in conjunction with KWH/Day and 3-digit value to indicate daily
power consumption.
3. Both the LOAD icon and Warning icon will flash to indicate an overload.
BATT Icon: Displayed in two modes:
1. BATT icon (displayed in conjunction with % icon and 3-digit value) indicates
the Battery Capacity %.
2. BATT icon is shown with TEST icon to indicate self-test mode or control
mode.
% Icon: Indicates units of %.
TEST Icon: Displayed in conjunction with BATT icon to indicate the UPS is
performing a self-test.
RUNTIME Icon: Displayed in conjunction with the MIN icon and 3-digit value to
indicate Runtime in minutes.
MIN Icon: Indicates units of minutes.
1. Displayed in conjunction with RUNTIME icon and 3-digit value to indicate
battery runtime in minutes.
2. Displayed in conjunction with the 3-digit value (reporting “LCD”) to indicate
the minimum brightness.
VWA Icon: This is a multipurpose icon which indicates units of Volts, VA, Watts,
or Amps (V, VA, W, or A will be shown).
K Icon: Displayed in conjunction with the W to indicate Kilowatts. It is also
used in conjunction with the WH and /DAY icons to indicate Kilowatt Hours per
Day.
H and /DAY Icons: Displayed in conjunction with “K” and “W” icons to indicate
Kilowatt Hours per day (KWH/DAY).
Sensitivity Icon: Displayed to set the AC input line sensitivity setting.
Sensitivity settings available are 100% (high sensitivity), 50% (medium
sensitivity), and 25% (low sensitivity).
SCROLL Icon: When enabled, the display will automatically cycle through each
DISPLAY mode of the LCD once per two-second interval. If a button is pressed
while Scroll Mode is enabled, the scroll function will pause for 10 seconds to
allow the user to manually make menu selections before resuming scroll.
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Automatic Voltage Regulation Icon: Indicates that the AC input is either low
or high and that the AVR function is actively boosting or cutting the line. The
AVR icon is also used in conjunction with the EVENTS icon to indicate AVR
events.
BATTERY CAPACITY Icon: Used to better describe the battery capacity bar
graph.
Basic Operation
Display Power Conditions
Use the button to advance through power conditions.
1. Voltage In 2. Voltage Out 3. Estimated Runtime
(in minutes)
4. Load %
5. Load Wattage* 6. KWH/Day** 7. Battery Capacity %
* Load Wattage is displayed in watts up to “999”, and then will be displayed in Kilowatts.
** The Kilowatt Hour usage per day reports daily power consumption of equipment connected to the UPS in
KWH in a 24-hour cycle. Press and hold the button for 4 seconds to reset the accumulator to “0”.
Note: When the UPS is in Battery Mode (power is supplied to the output from the batteries), the BATTERY icon
will be lit in the display instead of the AC INPUT icon.
Control Menu Options
Enable/Disable Alarm
Tap the button repeatedly to advance to the LCD display featuring the icon. Press the
button to select ON or OFF alarm mode settings. The last option displayed before navigating away
from this menu option will be the selected setting.
Note: Disabling the alarm via this control menu option will silence the alarm under all conditions, including low
battery conditions.
LCD Brightness
Tap the button repeatedly to advance to the LCD Brightness display marked “LCD”. Press the
button to select Medium Backlight (default), High Backlight or Dim Backlight. The last option
displayed before navigating away from this menu option will be the selected setting.
Note: The default brightness is set at medium. Any time a button is pressed, the LCD will engage the high
brightness setting. After 2 minutes of inactivity, the backlight will revert to the selected setting until a button is
pressed.
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13
Basic Operation
Self-test
Tap the button repeatedly to advance to the TEST BATT display. Press the button to initiate
the test. The test will last approximately 10 seconds as the UPS switches to battery to test the
capacity with a load. Upon completion of the test, the display will indicate PAS or BAD (pass or
bad) for 20 seconds and then return to the home screen. Connected equipment can remain on
during the test. Do not unplug your UPS to test it; this will remove safe electrical grounding.
A Replace Battery Condition will result in the Replace Battery and Warning icons flashing every
second and the audible alarm sounding repeatedly.
Scroll Control
This display option allows the user to select the option to automatically scroll each operating
condition of the UPS (such as Input Voltage, Output Voltage and Runtime).
Tap the button repeatedly to advance to the Scroll display as shown above.
Press the button to advance to the next available option. The last option displayed before
navigating away from this menu option will be the selected setting.
Note:
1. Each condition is displayed in 2 second intervals.
2. If a button is pressed while Scroll Mode is enabled, the scroll function will pause for 10 seconds to allow the
user to manually make menu selections.
ON Battery Events
This feature allows the user to view the number of times the UPS has experienced an ON Battery
Event. To reset the counter to “0”, press and hold the button.
Tap the button repeatedly to advance to the ON Battery Events display, as shown above.
Note: The value displayed is a random value used for example reference.
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AVR Events
This feature allows the user to view the number of times the UPS has experienced an Automatic
Voltage Regulation Event. To reset the counter to “0”, press and hold the button.
Basic Operation
Tap the button repeatedly to advance to the AVR display, as shown above.
Note: The value displayed is a random value used for example reference.
Power Sensitivity
This setting is normally set to 100%, which enables the UPS to protect against waveform
distortions in its AC input. When such distortion occurs, the UPS will normally switch to providing
pure sine wave power from its battery reserves for as long as the distortion is present. In some
areas with poor utility power or where the UPS input power comes from a backup generator,
frequent brownouts and/or chronic waveform distortion could cause the UPS to switch to battery
too often, draining its battery reserves. Reduce how often your UPS switches to battery due to
waveform distortion or brownouts by experimenting with different settings. As the setting is
reduced, the UPS becomes more tolerant of variations in its input power’s AC waveform.
Note: When experimenting with different settings, operate connected equipment in a safe test mode so that the
effect on the equipment of any waveform distortions in the UPS output may be evaluated without disrupting
critical operations. The experiment should last long enough to assure that all expected line conditions are
encountered.
Tap the button repeatedly to advance to Sensitivity display, as shown on the previous page.
Press the button to advance through the options. The last option displayed before navigating
away from this menu option will be the selected setting.
Factory Mode Reset
The LCD settings can be restored to Factory Mode by holding the MODE and ENTER/MUTE buttons
simultaneously for 5 seconds while in any display mode.
CAUTION: This action cannot be undone.
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15
15A 120V
NEMA 5-15R
20A 120V
NEMA 5-20R
Basic Operation
Other UPS Features (Rear Panel)
AC Outlets: The UPS includes NEMA 5-15R and NEMA 5-20R outlets. These
outlets provide the connected equipment with AC line power during normal
operation and battery power during blackouts and brownouts. The UPS protects
equipment connected to these outlets against damaging surges and line noise.
If there is an active serial or USB connection to the UPS, it is possible to
remote reboot connected equipment by turning the outlets OFF and ON using
Tripp Lite’s PowerAlert Software. The outlets are divided into one or more load
banks (labelled “LOAD 1,” etc.) which may be remotely switched OFF and ON
without interrupting power to equipment connected to the other outlets. Outlets
labeled “UNSWITCHED” may not be remotely switched off.
Communications Ports (USB or RS-232): These ports connect the UPS to any
workstation or server. Use with Tripp Lite’s PowerAlert Software and included
cables to automatically save open files and shut down equipment during a
blackout. Also use PowerAlert Software to monitor a wide variety of AC line
power and UPS operating conditions. Consult the PowerAlert Software manual or
contact Tripp Lite Customer Support for more information. See USB and
RS-232 Serial Communications in the Optional Installation section for
installation instructions.
EPO (Emergency Power Off) Port: The UPS features an EPO port that may be
used to connect the UPS to a contact closure switch to enable emergency
inverter shutdown. See Optional Installation section for installation instructions
Accessory Slot: Remove the small cover panel from this slot to install optional
accessories to remotely monitor and control the UPS. Refer to the accessory’s
manual for installation instructions. Contact Tripp Lite Customer Support at
www.tripplite.com/support for more information, including a list of available
SNMP, network management and connectivity products.
Ground Screw: Use this to connect any equipment that requires a chassis
ground.
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Troubleshooting
Fault/Error
Fault/Error
Code on
the LCD Troubleshooting
UPS Mode
Transition
Additional
Comments
Communication
lost with
the Battery
Management
System (BMS).
E13 Battery
communication
error. If E13 is
observed, check
wire connections
between the UPS
and the battery.
If the problem
persists, contact
Tripp Lite for
assistance.
When the UPS is in
Line Power Mode, it
will transfer to Pass
Through Mode and
continue to support
the attached
load(s) as long as
AC is present.
Note: The incoming
AC is not filtered or
corrected by the UPS.
If the UPS is in
Battery Mode,
output to the
attached load(s) will
be lost.
The error code will
remain showing on
the LCD and cannot
be cleared by the
operator. Once
communication
is re-established,
code ‘F2’ will
display on the
LCD while the UPS
re-establishes
communication
with the battery.
Once battery
communication is
re-established, the
code will no longer
appear.
Critical Battery
Protection Fault
F1 A critical battery
fault has been
detected by the
BMS. There is
a component
malfunction. Turn
off the UPS and
contact Tripp Lite
for assistance. This
condition should
only be examined
by Tripp Lite
technicians.
When the UPS is in
Line Power Mode, it
will transfer to Pass
Through Mode and
continue to support
the attached
load(s) as long as
AC is present.
Note: The incoming
AC is not filtered or
corrected by the UPS.
If the UPS is in
Battery Mode,
output to the
attached load(s)
will be lost and the
UPS will shut down.
Similarly, if the
incoming AC supply
is lost, the UPS
will not transfer to
battery and the UPS
will shut down.
None.
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17
Troubleshooting
Fault/Error
Fault/Error
Code on
the LCD Troubleshooting
UPS Mode
Transition
Additional
Comments
Non-Critical
Battery
Protection
Faults
F2 Non-Critical battery
fault(s) detected by
the BMS. Observe
the steps shown
in the comments
section. Once the
fault has cleared,
the error code will
disappear and the
UPS will display the
normal operating
screen. If the
problem persists,
contact Tripp Lite
for assistance.
When the UPS is in
Line Power Mode,
it will continue
to support the
attached load(s)
as long as AC
is present. The
incoming AC supply
will be conditioned
by the UPS.
If the UPS is in
Battery Mode,
output to the
attached load(s) will
be lost.
Non-critical faults
are typically
observed when the
battery is subjected
to extreme
environmental
conditions such as
over current and/or
over temperature.
Reduce the load
and let the UPS
return to room
temperature.
Recharge the
battery for 24 hours
and restart the UPS
if necessary.
Charger Fault F3 Critical battery
charging fault. The
charge current has
exceeded tolerance
for more than 10
seconds or the
battery voltage
has not reached
sufficient capacity
to start up the
UPS. Ensure the
battery has been
charged for 24
hours. Restart the
UPS or reset the
fault by pressing
"Enter/Mute" to
revert to normal
operation. If the
problem persists,
contact Tripp Lite
for assistance.
None. If the battery has
become severely
depleted prior to
startup, the UPS
will enter the Aux.
Charging Mode to
trickle charge the
battery up to an
acceptable level
before applying
normal charging
current. During
this time, the user
will be unable to
turn on the output,
and the battery
icon will flash.
Once adequately
charged, the unit
will power up to
normal Standby
or Line Power
Mode depending
on autostart
configurations.
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18
1 2
4
3
65
4 x screws
4 x screws
4 x screws
4 x screws
Fan Replacement
The cooling fan installed in the UPS should be replaced by qualified service personnel. Before
proceeding with fan replacement, first put the UPS in OFF mode, disconnect the UPS from the AC
mains, and disconnect any connected equipment. Use tools with insulated handles.
2Disconnect the fan wires.
3Remove the 4 Fan Screws. 4Install the new fan by aligning
the screw holes between the
fan and the UPS. IMPORTANT:
To ensure optimal airflow, the
arrow on the side of the fan
housing must point inward.
Reinstall the fan screws.
1Remove Front Panel.
5Reconnect the fan wires. 6Replace Front Panel.
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Storage and Service
Storage
Before storing the UPS, turn it completely OFF: with the UPS ON and receiving utility power, press
and hold the “ON/OFF” button for two seconds (an alarm will beep once briefly after the interval
has passed); then, unplug the UPS from the wall outlet. If storing the UPS for an extended period
of time, recharge the UPS batteries once every three months: plug the UPS into a wall outlet; allow
it to charge for 12 hours; and then unplug it and place it back in storage. If UPS batteries are
discharged for an extended period of time, they will suffer a permanent loss of capacity.
Service
A variety of On-Site Service Programs are also available from Tripp Lite. For more information on
service, visit www.tripplite.com/support. Before returning your product for service, follow these
steps:
1. Review the installation and operation procedures in this manual to insure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns
link. From here you can request a Returned Material Authorization (RMA) number, which is
required for service. This simple on-line form will ask for your unit’s model and serial numbers,
along with other general purchaser information. The RMA number, along with shipping
instructions will be emailed to you. Any damages (direct, indirect, special or consequential) to
the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is
not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service
center must have transportation charges prepaid. Mark the RMA number on the outside of the
package. If the product is within its warranty period, enclose a copy of your sales receipt.
Return the product for service using an insured carrier to the address given to you when you
request the RMA.
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20
FCC Notice, Class A
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
The user must use shielded cables and connectors with this equipment. Any changes or modifications to this
equipment not expressly approved by Tripp Lite could void the user’s authority to operate this equipment.
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been
assigned a unique series number. The series number can be found on the product nameplate label, along with
all required approval markings and information. When requesting compliance information for this product, always
refer to the series number. The series number should not be confused with the marketing name or model
number of the product.
Tripp Lite has a policy of continuous improvement. Product specifications are subject to change without notice.
Note on Labeling
One symbol is used on the label.
V~ : AC Voltage
Product Registration
Visit www.tripplite.com/warranty today to register your new Tripp Lite product. You’ll be
automatically entered into a drawing for a chance to win a FREE Tripp Lite product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
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