Tripp Lite SmartOnline 2-9USTAND User manual

Owner’s Manual
1111 W. 35th Street Chicago, IL 60609 USA
Customer Support: [phone] • www.tripplite.com
Important Safety Instructions 2
Installation 3
Basic Operation 7
Battery Replacement 13
Storage and Service 14
SmartOnline™
Rack/Tower Mount On-Line UPS Systems
Warranty Registration 14
Español
Français 29
15
Copyright © 2009 Tripp Lite. All rights reserved. SmartOnline™ is a trademark of Tripp Lite.
Troubleshooting 11
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UPS Location Warnings
• InstallyourUPSindoors,awayfromexcessmoistureorheat,conductivecontaminants,
dustordirectsunlight.
• Forbestperformance,keeptheindoortemperaturebetween32ºFand104ºF(0ºCand
40ºC).
• LeaveadequatespacearoundallsidesoftheUPSforproperventilation.
• Do not mount unit with its front or rear panel facing down (at any angle).
Mounting in this manner will seriously inhibit the unit’s internal cooling, eventually
causing product damage not covered under warranty.
UPS Connection Warnings
• ConnectyourUPSdirectlytoaproperlygroundedACpoweroutlet.Donotplugthe
UPSintoitself;thiswilldamagetheUPS.
• DonotmodifytheUPS'splug,anddonotuseanadapterthatwouldeliminatetheUPS’s
groundconnection.
• DonotuseextensioncordstoconnecttheUPStoanACoutlet.Yourwarrantywillbe
voidedifanythingotherthanTrippLitesurgesuppressorsareusedtoconnectyourUPS
to an outlet.
• IftheUPSreceivespowerfromamotor-poweredACgenerator,thegeneratormust
provideclean,filtered,computer-gradeoutput.
Equipment Connection Warnings
• Useofthisequipmentinlifesupportapplicationswherefailureofthisequipmentcan
reasonablybeexpectedtocausethefailureofthelifesupportequipmentorto
significantlyaffectitssafetyoreffectivenessisnotrecommended.Donotusethis
equipmentinthepresenceofaflammableanestheticmixturewithair,oxygenornitrous
oxide.
• DonotconnectsurgesuppressorsorextensioncordstotheoutputofyourUPS.This
mightdamagetheUPSandwillvoidthesurgesuppressorandUPSwarranties.
Battery Warnings
Batteriescanpresentariskofelectricalshockandburnfromhighshort-circuitcurrent.
Observeproperprecautions.Donotdisposeofthebatteriesinafire.DonotopentheUPS
orbatteries.Donotshortorbridgethebatteryterminalswithanyobject.Unplugandturn
offtheUPSbeforeperformingbatteryreplacement.Usetoolswithinsulatedhandles.
Therearenouser-serviceablepartsinsidetheUPS.Batteryreplacementshouldbe
performedonlybyauthorizedservicepersonnelusingthesamenumberandtypeof
batteries(sealedLead-Acid).Thebatteriesarerecyclable.Refertoyourlocalcodesfor
disposalrequirementsorintheUSAonlycall1-800-SAV-LEADor1-800-8-BATTERY
(1-800-822-8837)orvisitwww.rbrc.comforrecyclinginformation.TrippLiteoffersa
completelineofUPSSystemReplacementBatteryCartridges(R.B.C.).VisitTrippLiteon
theWebatwww.tripplite.com/support/battery/index.cfmtolocatethespecificreplacement
batteryforyourUPS.
SAVE THESE INSTRUCTIONS
This manual contains instructions and warnings that should be followed during the
installation,operationandstorageofallTrippLiteUPSSystems.Failuretoheedthese
warningswillvoidyourwarranty.
2
Important Safety Instructions

Mountyourequipmentineithera4-postor2-postrackorrackenclosure(seenextpagefor
2-post mounting). The user must determine the fitness of hardware and procedures before
mounting. If hardware and procedures are not suitable for your application, contact the
manufacturerofyourrackorrackenclosure.Theproceduresdescribedinthismanualarefor
commonrackandrackenclosuretypesandmaynotbeappropriateforallapplications.
4-Post Mounting
AllUPSmodelsincludehardwarerequiredtomountina4-postrack.Selectmodelsincludean
adjustablerackmount shelfkit toprovideadditional support.If your UPS model does not
include an adjustable rackmount shelf kit, skip steps 1 and 2.
Connect the two segments of each shelf A
usingtheincludedscrewsandnuts B.Leave
the screws slightly loose so that the shelves
canbeadjustedinthenextstep.
Adjusteachshelftofityourrack,thenmount
theminthelowestavailablespaceofyourrack
with the screws, nuts and washers provided
C.Notethat thesupportledges shouldface
inward. Tighten the screws that connect the
shelfsegments B.
Attachmountingears Dtothefrontmounting
holesofyourequipment Eusingthescrews
provided F.Theearsshouldfaceforward.
Using an assistant if necessary, lift your
equipment and slide it onto the mounting
shelves.Attachyourequipmenttotherackby
usingtheappropriatehardware Gthroughits
mountingearsandintotherackrails.
Mounting Rack
3
Installation
A
B
C
B
E
DF
G
1
2
3
4
1
2
3
4

4
Installation (continued)
2-Post (Telecom) Mounting
Ifyoumount2UUPSmodelsin2-postracks,theyrequiretheadditionofaTrippLite2-Post
RackmountInstallationKit(model:2POSTKITRMWM,soldseparately).SeeInstallationKit
owner’smanualforinstallationprocedurefor2UUPSmodels.
Mounting (Tower)
Your UPS can be mounted in an upright tower
positionwithoptionalbasestandssoldseparately
by Tripp Lite (Model # 2-9USTAND). When
mounting the UPS on adjustable base stands,
makesurethatthecontrolpanelistowardthetop.
The control panel may be rotated to make it
easier to read. Insert a small screwdriver or
similartoolintheslotsoneithersideofthepanel,
popitout,rotateit,andpopitbackintoplaceas
shown.
WARNING!
All UPS systems are extremely heavy. Use
caution when lifting and mounting. User must
properly stabilize the UPS when lifting and
mounting.

5
Important Safety Instructions
Connection and Start-Up
Plug your UPS’s line cord into an
electrical outlet.
Your UPS must be connected to a dedicated
circuitof sufficientamperage.Note, however,
that the select models may be fitted with
differentplugtypes.Refertothe“OPRating/
PlugRating”chartprintedonthetopofyour
UPS.
OnceyourUPSispluggedin,thefanandall
IndicatorLightswillturnON.The“LINE”and
“LOADACTIVEMETER”LEDswillilluminate
andtheUPSwillemitabeeptoindicatenormal
operation.However,poweris notsupplied to
your UPS’sAC outlets until the UPS is turned
on.
Plug your equipment into your UPS.
Your UPS is designed to support computer
equipmentonly.YouwilloverloadyourUPSif
you connect household appliances or laser
printerstotheUPS'soutlets.
Turn your UPS ON:
• Pressthe“ON/TEST”Button
• Holditforseveralsecondsuntilyou
 hearabeep
• Releaseit
Your UPS will begin providing AC power to its outlets.
The “ON LINE” LED will illuminate.
Your UPS will function properly without these
connections.
Phone Line or Phone/Network
Line Surge Suppression
Your UPS has jacks which protect against
surgesonaphoneline.Selectmodelsfeature
jacks which also protect against surges on a
networkline.*Usingappropriatetelephoneor
network cords connect your wall jack to the
UPS jack marked “IN.” Connect your
equipment to the UPS jack marked “OUT.”
Makesure the equipmentyouconnect tothe
UPS'sjacksisalsoprotectedagainstsurgeson
theACline.
*NotcompatiblewithPoE(PowerOverEthernet)applications.
Your model may differ.
1
1
2
3
2
3
Your model may differ.
Installation (continued)
Optional Connections
1
1Your model may differ.

6
Optional Connections (continued)
USB and RS-232 Serial
Communications (all models)
UsetheincludedUSBcable(see 2a )and/or
DB9 serial cable (see 2b ) to connect the
communication port of your computer to the
communication port of your UPS. Install on
your computer the Tripp Lite PowerAlert
Software appropriate to your computer's
operating system. Your UPS may feature
additional communications ports; these ports
maybeconnectedtoadditionalcomputersthat
have PowerAlert Software installed. Consult
your PowerAlert manual for more
information.
EPO Port Connection (all models)
This optional feature is only for those
applications that require connection to a
facility'sEmergencyPowerOff(EPO)circuit.
WhentheUPSis connectedtothis circuit,it
enables emergency shutdown of the UPS's
inverter.Usingthecableprovided,connectthe
EPO port of your UPS (see 3a ) to a user-
supplied normally closed or normally open
switch according to the circuit diagram (see
3b ).The EPO port is not a phone line surge
suppressor; do not connect a phone line to
this port.
External Battery Connection
(select models)
Checktoensurethattheexternalbatteriesyou
areconnectingmatchthevoltagelistedonyour
UPS's battery connector. All UPS models
come with a robust internal battery system;
select models feature connectors that accept
optionalexternalbatterypacks(soldseparately
fromTrippLite)toprovideadditionalruntime.
Addingexternalbatterieswillincreaserecharge
timeaswellasruntime.Seethebatterypack
owner's manual for complete installation
instructions.Makesurecablesarefullyinserted
intotheirconnectors.Smallsparksmayresult
duringbatteryconnection;thisisnormal.Do
notconnectordisconnectbatterypackswhen
theUPSisrunningonbatterypower.
2
3
48V/26A
2b
4
Your model may differ.
Your model may differ.
Installation (continued)
4
2a Your model may differ.
3a Your model may differ.
4-5
3b

7
Front Panel Switches
“ON/TEST” Button: This switch controls four separate UPS
functions:
UPS Power ON
ToturntheUPSon,pressthisbutton,holditforseveralsecondsuntil
you hear a beep, then release it. The “ON LINE” LED will
illuminate.
UPS Self-Test
Duringnormalon-lineoperation,pressthisbuttonandholdituntil
youhearabeep.Thisinitiatesa10-secondself-testofthebattery.The
UPS will shift to battery power (all LEDs will illuminate) for ten
seconds.
Alarm Silence
TosilencetheUPS“on-battery”alarm,pressthisbuttonandholdit
untilyouhearabeep.
UPS Cold Start
TouseyourUPSasastand-alonepowersourcewhenACpoweris
unavailable(i.e.duringablackout),pressthisbuttonandholdituntil
you hear a beep. The UPS will then provide battery power to its
outlets.*
* The “ON BATT” Indicator Light will be illuminated since your UPS will be operating
from battery power.
“OFF” Button:ThisbuttonturnspowerOFFattheUPSreceptacles.
Pressthisswitch,holdituntilyouhearabeep,thenreleaseit.The
UPSwillcontinuechargingandthefanwillcontinuetocoolinternal
componentsevenafteryouturntheUPSreceptaclesoff.Toturnthe
UPS OFF completely, including the charger, disconnect the UPS’s
powercordafterpressingthe“OFF”switch.
“ON LINE” LED:Thisgreenlightwillilluminateconstantlytoindicate
the UPS is performing normal on-line operation (filtering and
resynthesizingincomingAClinevoltagetoprovidepuresinewave
output).Whenthislightisilluminated,youcanmonitortheloadlevel
ofyourUPSonthe“LOADACTIVEMETER”LEDs.
“LINE” LED:Thisgreenlightwillilluminateconstantlytoindicate
theutilitysuppliedAClinevoltageatyourwalloutletisnominal.It
willflashifthelinevoltageisoutsidethenominalrange(eithertoo
lowortwohigh).NoactionisrequiredonyourpartwhentheLED
flashes; the UPS continuously and automatically filters AC line
power to provide your equipment with pure sine waveACpower,
regardlessofbrownoutorovervoltageconditions.Ifthislightisoff,
thenAClinevoltageisnotpresent(blackout)orisatanextremely
high voltage, and the UPS will provide connected equipment with
powerfrombattery.
Front Panel Indicator Lights
Basic Operation

8
Front Panel Indicator Lights continued
“BYPASS” LED: This yellow light will flash to indicate that the
UPS’sDC/ACinverterisdeactivatedandtheUPSisinthe“Bypass”
mode.DuringnormaloperationthisLEDwilllightbrieflywhenthe
unitispluggedin,butifaninternalfaultoroverloadoccursthislight
willflashconstantlyandthefaultLEDwillilluminatetoshowthat
connectedequipmentwillreceivefilteredACmainspower,butwill
notreceivebatterypowerduringablackout.Inthiscase,contactTripp
Lite for service. If the UPS has been placed into Economy Mode
(available on select UPS systems), it configures an online UPS to
functionasaswitchingUPS.WhentheUPSsystemisinEconomy
Mode,itoperates atincreasedefficiency whileACutility poweris
available(within+/-10%nominal)andswitchestobatterypowerif
AC utility power is interrupted. The yellow “BYPASS” LED will
remain on when the UPS system is in Economy Mode. (For more
informationonhowtoaccesstheEconomyMode,pleaserefertothe
PowerAlertsoftwareUser’sManual)
“FAULT” LED (select models only):Thisredlightwillflashwhen
yourUPSdetectsaninternalfault(overheating,overvoltages,etc.)or
when it detects a wiring fault in your wall outlet (reversed phases,
missingground,etc.)TheUPSwillonlydetectwiringfaultswhenitis
pluggedintoautilityoutletbutnotturnedON.Ifthelightpersistsafter
restartingtheUPS,contactan electricianto checktheACline.Your
UPSwillidentifythepresenceofmost(butnotall)wiringfaults.
“LOAD ACTIVE METER” LED:Thisgreenlightwillilluminate
whenyourUPSisreceivingACpowertoindicatethatthesetoffour
dual-functionLEDsisdisplayingtheloadlevelofyourUPS.
“BATT ACTIVE METER” LED:Thisgreenlightwillilluminate
whenyourUPSisoperatingfrombatterypowertoindicatethatthe
setoffourdual-functionLEDsisdisplayingthebatterychargelevel
ofyourUPS.Note:the“ONBATT”LEDwillalsobeilluminated.
“OVERLOAD” LED:Thisredlightwillilluminateconstantlytoindicate
thatyourUPS’scapacityhasbeenexceededwhileitisinon-lineoperation.
TheUPSalarmwillbeepcontinuously.Immediatelyremoveoverload
untillightandalarmgoesoff.Ifyoudonot immediatelyremovethe
overload,theUPSwilltransferfromon-linetobypassoperation.
“BATT LOW” LED:ThisyellowlightwillilluminatewhenyourUPS’s
batterychargelevelislow.TheUPSalarmwillbeepuntileitherthe
batterychargeisdepletedorthebatteriesareadequatelyrecharged.
“ON BATT” LED: This green light will illuminate constantly to
indicatethatAClinevoltageisnotpresentandyourUPSisproviding
yourequipmentwithbatterypower.TheUPSwillalsobeepeverytwo
seconds,unlesssilencedbythe“ON/TEST”Button.Whenthislight
isilluminated,youcanmonitorthebatterychargelevelofyourUPS
onthe“BATTACTIVEMETER”LEDs.
Basic Operation (continued)

9
Rear Panel
“REPLACE BATT” LED: This red light will illuminate constantly
and the UPS alarm will beep every 2 seconds if your UPS’s
microprocessor detects a battery fault or if your UPS fails the
automaticself-test(afteryouturnyourUPSON)andtheUPSbattery
islessthanfullycharged.LettheUPSsystemchargeforatleast12
hoursandperformaselftestusingthe“ON/TESTButton”asdescribed
onpage7. If thelightcontinues tostayon, contactTrippLite for
service.
Accessory Slot:Removethesmallcoverpanelfromthisslottouse
optional accessories to remotely monitor and control your UPS.
Contact Tripp Lite Customer Support at (773) 869-1234 for more
information,includingalistofavailableSNMP,networkmanagement
andconnectivityproducts.
External Battery Pack Connector (configuration varies by model):
Use to connect optional Tripp Lite Battery Packs for additional
runtime.ContactTrippLiteCustomerSupportat(773)869-1234for
theappropriateTrippLitebatterypacktoconnect.Refertoinstructions
availablewiththeBatteryPackforcompleteconnectioninformation
andsafetywarnings.
Fan:ThefancoolstheUPS’sinternalcomponents.Itisalwayson
whenlinepowerispresent.
Input Circuit Breaker Switch:Thisresettablebreakerpreventshigh
input current from damaging the UPS or the attached load. If this
breakertrips,makesureyourUPSisconnectedtoACpowerofthe
proper voltage before resetting the circuit breaker by pushing the
breakerswitchin.
Ground Screw: Use this to connect any equipment that requires a
chassisground.
Output Circuit Breakers Switches (Select Models Only):These
resettablecircuitbreakersprotectyourUPSfromoutputoverload.If
oneorbothbreakerstrip,removesomeoftheloadonthecircuit(s)
andallowtheUPStocoolbeforepressingthebreakerswitch(es)in
to reset.
Front Panel Indicator Lights continued
Basic Operation (continued)

Rear Panel continued
Input Cord: This permanently attached power cord connects your
UPStoapoweroutlet.
AC Receptacles (Varied by Model): These 15-, 20- and 30-amp
receptaclesprovide yourconnected equipmentwith puresine-wave
ACoutputfromtheAClineduringnormaloperationandfrombattery
power during blackouts and severe brownouts. Power provided at
these outlets is filtered to protect connected equipment against
damaging surges and line noise. The receptacles are divided into
numbered load banks, as labelled on the unit. Using PowerAlert
softwareand cabling,loadbanks oneandtwomaybe individually
turnedoffandonfromaremotelocation,allowinguserstoresetor
rebootconnectedequipment.
Telephone or Telephone/Network Protection Jacks: These jacks
protect your equipment against surges over a telephone line or
telephone/networkdataline,dependingonmodel.Connectingyour
equipmenttothese jacksis optional.Your UPSwillworkproperly
without this connection. Not compatible with PoE (Power Over Ethernet)
applications.
Communications Ports (USB or RS-232): Theseportsconnectyour
UPStoanyworkstationorserver.UsewithTrippLite’sPowerAlert
Softwareandincludedcablestoenableyourcomputertoautomatically
saveopenfilesandshutdownequipmentduringablackout.Alsouse
PowerAlertSoftwaretomonitorawidevarietyofAClinepowerand
UPSoperatingconditions.ConsultyourPowerAlertSoftwaremanual
or contact Tripp Lite Customer Support for more information. See
“USB and RS-232 Serial Communications” in the “Optional
Connections”sectionforinstallationinstructions.
Dry contact communications are simple, but some knowledge of
electronics is necessary to configure them. The DB9 port's pin
assignmentsareshowninthediagram.IftheUPSbatteryislow,the
UPSsendsasignalbybridgingpins1and5.Ifutilitypowerfails,the
UPSsendsasignalbybridgingpins8and5.ToshuttheUPSdown
remotely,shortpin3~pin9foratleast3.8seconds.
EPO (Emergency Power Off) Port: YourUPSfeaturesaEPOport
thatmaybeusedtoconnecttheUPStoacontactclosureswitchto
enableemergencyinvertershutdown.SeeOptionalInstallation.
NEMA 5-15R
NEMA 5-15/20R
Other outlet types not shown
Communications
10
Basic Operation (continued)