Tripp Lite SmartPro SMART1500RMXL2Ua User manual

1
Owner’s Manual
Warranty
Registration
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1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
Important Safety Instructions 2
Mounting 4
Quick Installation 6
Optional Installation 7
Basic Operation 9
Storage and Service 17
Battery Replacement 18
Warranty Registration 20
Español 21
Français 41
SmartPro®2U Rackmount
Intelligent, Line-Interactive UPS Systems
120V Sine Wave Output • 1,000VA—1,500VA
SMART1500RMXL2UA
(AG-0006) SMART1500RM2U (AG-0007) SMART1000RMXL2U (AG-0011)
Not suitable for mobile applications.
Copyright © 2012 Tripp Lite. All rights reserved. SmartPro®is a registered trademark of Tripp Lite.
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2
Important Safety Instructions
SAVE THESE INSTRUCTIONS
This manual contains important instructions that should be followed during the installation, operation
and storage of this product. Failure to heed these warnings may affect the warranty.
UPS Location Warnings
• Use caution when lifting the UPS. Because of the considerable weight of all rackmount UPS
systems, at least two people should assist in lifting and installing them.
• InstalltheUPSindoors,awayfromexcessmoistureorheat,dustordirectsunlight.
• Forbestperformance,theambienttemperatureneartheUPSshouldbebetween0°Cand40°C
(between32°Fand104°F).
• LeaveadequatespacearoundallsidesoftheUPSforproperventilation.Donotobstructitsvents
or fan openings.
• WhenmountingtheUPSsysteminatowerorientation,makesuretheLCDScreenpanelisatthe
topoftheUPS,notatthebottom.
• Donotmountunitwithitsfrontorrearpanelfacingdown(atanyangle).Mountinginthismanner
will seriously inhibit the unit’s internal cooling, eventually causing product damage not covered
under warranty.
UPS Connection Warnings
• TheUPScontainsitsownenergysource(battery).Theoutputterminalsmaybeliveevenwhenthe
UPSisnotconnectedtoanACsupply.
• ConnecttheUPStoaproperlygroundedACpoweroutlet.DonotmodifytheUPS’spluginaway
thatwouldeliminatetheUPS’sconnectiontoground.DonotuseadaptersthateliminatetheUPS’s
connection to ground.
• DonotplugtheUPSintoitself;thiswilldamagetheUPSandvoidyourwarranty.
• If you are connecting the UPS to a motor-powered AC generator, the generator must provide
filtered,frequency-regulatedcomputer-gradeoutput.ConnectingtheUPStoageneratorwillvoid
itsUltimateLifetimeInsurance.
Equipment Connection Warnings
• Useofthisequipmentinlifesupportapplicationswherefailureofthisequipmentcanreasonably
beexpectedtocausethefailureofthelifesupportequipmentortosignificantlyaffectitssafety
oreffectivenessisnotrecommended.Donotusethisequipmentinthepresenceofaflammable
anestheticmixturewithair,oxygenornitrousoxide.
• DonotconnectsurgesuppressorsorextensioncordstotheoutputoftheUPS.Thismightdamage
theUPSandmayaffectthesurgesuppressorandUPSwarranties.
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Battery Warnings
• Batteriescanpresentariskofelectricalshockandburnfromhighshort-circuitcurrent.Observe
properprecautions.Donotdisposeofthebatteriesinafire.DonotopentheUPSorbatteries.
Donotshortorbridgethebatteryterminalswithanyobject.UnplugandturnofftheUPSbefore
performingbatteryreplacement.Usetoolswithinsulatedhandles.Therearenouser-serviceable
partsinsidetheUPS.Batteryreplacementshouldbeperformedonlybyauthorizedservicepersonnel
using the same number and type of batteries (Sealed Lead-Acid). The batteries are recyclable.
Refertoyourlocalcodesfordisposalrequirementsorvisitwww.tripplite.com/UPSbatteryrecycling
forrecyclinginformation.TrippLiteoffersacompletelineofUPSSystemReplacementBattery
Cartridges(R.B.C.).Visit Tripp Lite onthe Webat www.tripplite.com/support/battery/index.cfmto
locatethespecificreplacementbatteryforyourUPS.TheRBCTypecanalsobefoundonthelabel
affixedtotheBatteryRetentionPlate.
• Duringhot-swapbatteryreplacement,theUPSwillnotprovidebackuppowerintheeventofa
blackout or other power interruptions.
• DonotoperatetheUPSwithoutbatteries.
External Battery Connection Warnings
• When adding external battery packs to select models with external battery pack connectors,
connect only Tripp Lite-recommended battery packs of the correct voltage and type. Do
not connect or disconnect battery packs when the UPS is operating on battery power.
Visitwww.tripplite.com/support/battery/index.cfmtolocatethesupportedbatterytype(s)foryourUPS.
Important Safety Instructions
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4
A
AB
C
CB
1
2
3
4
DD
Mounting (Rack)
Mountyourequipmentineithera2-postor4-postrackorrackenclosure.Theusermustdetermine
thefitnessofhardwareandproceduresbeforemounting.Ifhardwareandproceduresarenotsuitable
for your application, contact the manufacturer of your rack or rack enclosure. The procedures
described in this manual are for common rack and rack enclosure types and may not be appropriate
for all applications.
Note: The illustrations may differ from your model.
4-Post Mounting
1The included plastic pegs Awill temporarily
support the empty rackmount shelves B
while you install the permanent mounting
hardware.Insertapegnearthecenterofthe
front and rear bracket of each shelf as
shown. (Each front bracket has 6 holes and
each rear bracket has 3 holes.) The pegs will
snap into place.
 Afterinstallingthepegs,expandeachshelf
to match the depth of your rack rails. The
pegswillfitthroughthesquareholesinthe
rack rails to support the shelves. Refer to the
rack unit labels to confirm that the shelves
are level in all directions. Note: The support
ledge of each shelf must face inward.
2Secure the shelves Bto the mounting rails
permanently using the included screws and
cup washers Cas shown. Place the cup
washer between the screw and the rack so
that the screw enters the wider opening of
the cup washer first.
Place 4 screws total at the front and 4
screws total at the back.
Tighten all screws before proceeding.
WARNING: Do not attempt to install your
equipment until you have inserted and
tightened the required screws. The
plastic pegs will not support the weight
of your equipment.
3 Attachyourequipment’smountingbracketsto
the forward mounting holes of the cabinet using
the hardware included with your equipment.
The mounting bracket “ears” should face
forward. (Some equipment may have
pre-installed or integral mounting brackets.)
4 With theaid of anassistant (ifnecessary),
lift your equipment and slide it into the
shelves. Attach the equipment mounting
brackets to the forward mounting rails with
user-supplied screws and washers D.
Tighten all screws securely.
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Mounting (Rack) continued
2-Post Mounting/Wall Mounting
2-postmountingrequiresaTrippLite2-PostRackmountInstallationKit(model:2POSTRMKITWM,
sold separately).
WallmountingrequiresaTrippLiteWallMountKit9(2POSTRMKITWM,soldseparately).
Mounting (Tower)
WARNING: When mounting the UPS system in a tower or wall-mount orientation, make sure
the LCD Screen panel is at the top of the UPS, not at the bottom.
Note: To mount the UPS in an upright (tower) position, 2-9USTAND is required (sold separately).
Rotate the LCD Screen panel for easy viewing
whiletheUPSistowermounted.Insertasmall
screwdriver, or other tool, in the slots on either
side of the panel. Pop the panel out, rotate it
and pop the panel back in place.
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6
2
3A
1
Quick Installation
1Plug the UPS into an outlet on
a dedicated circuit.
Note: After you plug the UPS into a live AC
outlet, the UPS (in “Standby” mode) will
automatically charge its batteries, but will
not supply power to its outlets until it is
turned ON.
2Plug your equipment into
the UPS.*
* Your UPS is designed to support only electronic
equipment. You will overload the UPS if the total
VA ratings for all the equipment you connect
exceeds the UPS’s Output Capacity. To find your
equipment’s VA ratings, look on its nameplates.
If the equipment is listed in amps, multiply the
number of amps by 120 to determine VA.
(Example: 1 amp × 120 = 120 VA) If you are
unsure if you have overloaded the UPS’s outlets,
see LOAD icon description in LCD Interface
section underBasicOperation.
3Turn the UPS ON.
Press and hold the button Afor one
second. The alarm will beep once briefly.
Note: UPS system will function properly upon initial
startup, however, maximum runtime and a
successful self-test will only be accessible after it
has been charged for 24 hours.
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USB RS232 Model: SMART1500RMXL2UA
USB Model: SMART1500RMXL2UA
RS232USB Model: SMART1500RMXL2UA
1A
1B
2A
4-5
2B
Optional Installation
These connections are optional. Your UPS will function properly without these connections.
1USB and RS-232 Serial
Communications
UsetheincludedUSBcable(see 1A)orDB9
serial cable (see 1B) to connect the
communication port on your computer to the
communicationportofyourUPS.Installon
your computer the Tripp Lite PowerAlert
Software appropriate to your computer’s
operating system.
2EPO Port Connection
This optional feature is only for those
applications which require connection to a
facility’sEmergencyPowerOff(EPO)circuit.
WhentheUPSisconnectedtothiscircuit,it
enables emergency shutdown of the UPS’s
inverter.
Usingthe cableprovided, connect the EPO
portofyourUPS(see 2A) to a user-supplied
normally closed or normally open switch
according to the circuit diagram (see 2B).
The EPO port is not a phone line surge
suppressor;donotconnectaphonelineto
this port.
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8
3
A
Optional Installation continued
3External Battery Connection
(Select Models)
Your UPS comes with a robust internal
battery system; external batteries are
needed only to extend runtime. Adding
externalbatterieswillincreaserechargetime
as well as runtime. This UPS supports
BP36V15-2U (limit 1) and BP36V42-3U
(unlimited).
The illustration (see 3)showsthelocationofyourUPS’sExternalBatteryConnector Awhere
you will insert the battery pack cable. Complete installation instructions for your battery pack
appearinthebatterypackowner’smanual.Makesurethatcablesarefullyinsertedintotheir
connectors.Smallsparksmayresultduringbatteryconnection;thisisnormal.
DonotconnectordisconnectbatterypackswhentheUPSisrunningonbatterypower.
CAUTION! When an external battery pack is connected, make sure the AC load does not
exceed the nameplate rating. Select models are derated when an external battery pack
is connected. See UPS nameplate label for derating details.
WhenconnectingexternalbatteriestotheUPS,gototheTrippLitewebsiteatwww.tripplite.com/
en/support/bpconfig/index.cfmtodownloadtheExternalBatteryPackUtilitysoftwaretoconfigure
yourUPSforexternalbatterysupport.
Model Name
Wattage with Internal
Batteries Only
Wattage with External
Batteries Attached
SMART1500RMXL2UA 1350W 1200W
SMART1500RM2U 1350W N/A
SMART1000RMXL2U 900W 800W
Note:
1. The runtime will automatically recalculate once the External Battery Pack Tool process is complete.
2. If the setup will no longer include external batteries, the UPS can be configured to work without external
batteries via the LCD Screen. See External Battery Settings Control section under Basic Operation for details.
3. If external battery packs are removed, the UPS must be reset to “NO EXTERNAL BATTERY” via the LCD
interface or the External Battery Configuration Program available on the Tripp Lite website. Failure to do so
may result in damage to the internal batteries due to over-charging.
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Note: This LCD image is shown
with all icons illuminated. Under
normal conditions, only select
icons will be lit.
Basic Operation
LCD Interface
3-Digit Display:Thisdisplayisgenerallyusedtoshowvaluesforagiven“Display”
or “Control” screen.
“ON/OFF” Button
• To turn the UPS ON:AfteryouplugtheUPSintoaliveACoutlet,theUPS(in
“Standby” mode) will automatically charge its batteries, but will not supply
powertoitsoutletsuntilitisturnedON.WiththeUPSpluggedintoaliveAC
walloutlet,pressandholdthe“ON/OFF”buttonforonesecond.*TheUPSwill
beeponcetoindicateONstatus.Releasethebutton.
• To cold-start the UPS:Ifutilitypowerisabsent,youcan“cold-start”theUPS
(i.e., turn it on and supply power for a limited time from its batteries) by pressing
andholdingthe“ON/OFF”buttonforonesecond.*TheUPSwillbeeponceto
indicateONstatus.Releasethebutton.
• To turn the UPS OFF:WiththeUPSONandreceivingutilitypower,pressand
holdthe“ON/OFF”buttonfor2.5seconds.*TheUPSwillbeeponcetoindicate
OFF status. Then unplug the UPS from the wall outlet. The UPS will be
completely off.
* If the user unintentionally presses the ON/OFF button, the OFF function can be temporarily
canceled by continuing to hold the ON/OFF button until the UPS beeps and then, without
releasing it, momentarily press either the MODE button or the ENTER/MUTE button. Once
both buttons are released, the UPS will remain ON.
“MODE” Button
To enable viewing of power displays and control menu options, tap this button. See
“DisplayPowerConditions”&“ControlMenuOptions”fordetails.
• Can be used in conjunction with the ON/OFF button to cancel the “OFF”
function.See“ON/OFFButton”instructionsabove.
• CanbeusedinconjunctionwiththeENTER/MUTEbuttontorestoretheLCDto
FactoryMode.See“ControlMenuOptions.”
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10
Basic Operation continued
“ENTER/MUTE” Button
To toggle settings options while viewing a control menu option, tap this button.
TheUPS power failurealarm can alsobe temporarilysilencedby tappingthis
button. Once silenced, an alarm will automatically re-sound to indicate low
batteryconditionsandcannolongerbesilenced.*
•Can be used in conjunction with the ON/OFF button to cancel the “OFF”
function.See“ON/OFFButton”instructionsabove.
•CanbeusedinconjunctionwiththeENTER/MUTEbuttontorestoretheLCD
toFactoryMode.See“ON/OFFButton”instructions.
* Note: Alarm-free silent operation is available by setting the alarm to disable
(see CONTROL MENU OPTIONS / ALARM ENABLE-DISABLE section).
Battery Capacity:Thiswillbeactiveinall“Display”modes,butisnotshownin
“Control” modes.
AC Input:ThisindicatesthattheunitisrunninginLineModeandsupplyingAC
powertoequipmentconnectedtotheoutput.
Battery Input:ThiswillflashtoindicatethattheUPSisnotreceivingACinput
andisrunningininvertermode.TheBatteryInputiconisalsousedinconjunction
withtheEVENTSicontoindicateOnBatteryevents.
Replace Battery Icon: In the event that UPS batteries expire and require
replacement, this icon and the warning icon will flash. This icon will also flash
after a failed UPS self-test (see the BASIC OPERATION / CONTROL MENU
OPTIONS/SELF-TESTsectionformoreinformation).
Warning: This will flash to let the user know that there’s a warning condition and
immediateactionmustbetaken:
1.For Replace Battery: Replace Battery and Warning icons flash during any
normal“Display”mode.
2.ForOverload:Load,WarningandLoadPercentageiconswillflash,thealarm
willsoundrepeatedlyandtheLCDscreenwillswitchfromtheuser-selected
displaymodetoLoadPercentage.OverloadindicationisavailableinbothAC
andbatterymodes.CAUTION!Anyoverloadconditionthatisnotcorrectedby
theuserimmediatelymaycausetheUPStoshutdownandceasesupplying
power in the event of a blackout or brownout.
EVENTS Icon: Displayed in conjunction with the AVR icon and BATT icons to
indicatethenumberofOnBatteryorAVReventsthathaveoccurred.
Alarm Off:Indicatesthatthealarmisdisabled.
Alarm On: Indicatesthatthealarmisenabled.
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Basic Operation continued
INPUT Icon: Indicatesthatthe3-digitvaluedisplayedistheInputVoltage.
OUTPUT Icon: Indicatesthatthe3-digitvaluedisplayedistheOutputVoltage.
LOAD Icon:Displayedintwomodes:
1.Displayedinconjunctionwiththe%iconand3-digitvaluetoindicatetheload
percentage.
2.Displayed in conjunction with KWH/Day and 3-digit value to indicate daily
power consumption.
3.BoththeLOADiconandWarningiconwillflashtoindicateanoverload.
BATT Icon: Displayedintwomodes:
1.BATTicon(displayedinconjunctionwith%iconand3-digitvalue)indicates
theBatteryCapacity%.
2.BATTiconisshownwithTESTicontoindicateself-testmodeorcontrolmode.
% Icon:Indicatesunitsof%.
TEST Icon:DisplayedinconjunctionwithBATTicontoindicatethattheUPSis
performing a self-test.
RUNTIME Icon:DisplayedinconjunctionwiththeMINiconand3-digitvalueto
indicate Runtime in minutes.
MIN Icon:Indicatesunitsofminutes.
1.Displayed in conjunction with RUNTIME icon and 3-digit value to indicate
battery runtime in minutes.
2.Displayedinconjunctionwiththe3-digitvalue(reporting“LCD”)toindicatethe
minimum brightness.
VWA Icon: ThisisamultipurposeiconwhichindicatesunitsofVolts,VA,Watts,
orAmps(V,VA,W,orAwillbeshown).
K Icon: DisplayedinconjunctionwiththeWtoindicateKilowatts.Itisalsoused
inconjunctionwiththeWHand/DAYiconstoindicateKilowattHoursperDay.
H and /DAY Icons:Displayedinconjunctionwith“K”and“W”iconstoindicate
KilowattHoursperday(KWH/DAY).
Sensitivity Icon: DisplayedtosettheACinputlinesensitivitysetting.Sensitivity
settingsavailableare100%(Normal=nodelay),50%(halfdelay),and25%(full
delay).
SCROLL Icon:Whenenabled,thedisplaywillautomaticallycyclethrougheach
DISPLAYmodeoftheLCDoncepertwo-secondinterval.Ifabuttonispressed
whileScrollModeisenabled,thescrollfunctionwillpausefor10secondsto
allow the user to manually make menu selections before resuming scroll.
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12
Automatic Voltage Regulation Icon:IndicatesthattheACinputiseitherlowor
highandthattheAVRfunctionisactivelyboostingorcuttingtheline.TheAVR
iconisalsousedinconjunctionwiththeEVENTSicontoindicateAVRevents.
EXTERNAL BATTERY Icon (Select Models):DisplayedonlywhentheEXTERNAL
BATTERYSETTINGCONTROLisactive.
BATTERY CAPACITY Icon:Usedtobetterdescribethebatterycapacitybargraph.
Basic Operation continued
Display Power Conditions
Usethe button to advance through power conditions.
1.VoltageIn 2.VoltageOut 3. Estimated Runtime
(in minutes)
4.Load%
5.LoadWattage* 6.KWH/Day** 7.BatteryCapacity%
* Load Wattage is displayed in watts up to “999” and then will be displayed in Kilowatts.
** The Kilowatt Hour usage per day reports daily power consumption of equipment connected to the UPS in KWH
in a 24-hour cycle. Press and hold the button for 4 seconds to reset the accumulator to “0.”
Note: When the UPS is in Battery Mode (power is supplied to the output from the batteries), the BATTERY icon will be
lit in the display instead of the AC INPUT icon. The values displayed are random values used for example reference.
201205186-93-3148.indb 12 6/19/2012 1:15:08 PM

13
Basic Operation continued
Control Menu Options
Enable/Disable Alarm
Tap the buttonrepeatedlytoadvancetotheLCDdisplayfeaturingthe icon. Press the
buttontoselectONorOFFalarmmodesettings.Thelastoptiondisplayedbeforenavigatingaway
from this menu option will be the selected setting.
Note: Disabling the alarm via this control menu option will silence the alarm under all conditions, including low
battery conditions.
LCD Brightness
Tap the buttonrepeatedlytoadvancetotheLCDBrightnessdisplaymarked“LCD.”Pressthe
button to select Medium Backlight (default), High Backlight or Dim Backlight. The last option
displayed before navigating away from this menu option will be the selected setting.
Note: The default brightness is set at medium. Any time a button is pressed, the LCD will engage the high
brightness setting. After 2 minutes of inactivity, the backlight will revert to the selected setting until a button is
pressed.
Self-test
Tap the buttonrepeatedlytoadvancetotheTESTBATTdisplay.Pressthe button to initiate
the test. The test will last approximately 10 seconds as the UPS switches to battery to test the
capacitywithaload.Uponcompletionofthetest,thedisplaywillindicatePASorBAD(passorbad)
for20seconds,andthenreturntothehomescreen.Connectedequipmentcanremainonduring
thetest.DonotunplugyourUPStotestit;thiswillremovesafeelectricalgrounding.
Note: If the self-test result is BAD, it may be due to the batteries not being fully charged for 24 hours. Fully charge
the batteries and repeat the self-test. Please refer to the note under Step 3 on page 6.
Scroll Control
This setting is normally set to “OFF.” Setting it to “ON” allows the user to select the option to
automaticallyscrolleachoperatingconditionoftheUPS(suchasInputVoltage,OutputVoltageand
Runtime) automatically.
Tap the button repeatedly to advance to the Scroll display as shown above.
Press the  button to advance to the next available option. The last option displayed, before
navigating away from this menu option, will be the selected setting.
Note:
1. Each condition is displayed in 2-second intervals.
2. If a button is pressed while Scroll Mode is enabled, the scroll function will pause for 10 seconds to allow the
user to manually make menu selections.
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ON Battery Events
ThisfeatureallowstheusertoviewthenumberoftimestheUPShasexperiencedanONBattery
Event. To reset the counter to “0,” press and hold the button.
Basic Operation continued
Tap the buttonrepeatedlytoadvancetotheONBatteryEventsdisplay,asshownabove.
Note: The value displayed is a random value used for example reference.
AVR Events
Thisfeature allowstheusertoviewthe numberoftimestheUPShasexperienced anAutomatic
VoltageRegulationEvent.Toresetthecounterto“0,”pressandholdthe button.
Tap the buttonrepeatedlytoadvancetotheAVRdisplay,asshownabove.
Note: The value displayed is a random value used for example reference.
Power Sensitivity
Thissettingisnormallysetto100%,whichenablestheUPStoprotectagainstwaveformdistortions
initsACinput.Whensuchdistortionoccurs,theUPSwillnormallyswitchtoprovidingpuresinewave
powerfromitsbatteryreservesforaslongasthedistortionispresent.Insomeareaswithpoorutility
powerorwheretheUPS’sinputpowercomesfromabackupgenerator,frequentbrownoutsand/or
chronicwaveformdistortioncouldcausetheUPStoswitchtobatterytoooften,drainingitsbattery
reserves. You may be able to reduce how often your UPS switches to battery due to waveform
distortionorbrownoutsbyexperimentingwithdifferentsettings.Asthesettingisreduced,theUPS
becomes more tolerant of variations in its input power’s AC waveform.
Note: When experimenting with different settings, operate connected equipment in a safe test mode so that the
effect on the equipment of any waveform distortions in the UPS’s output can be evaluated without disrupting critical
operations. The experiment should last long enough to assure that all expected line conditions are encountered.
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15
YES
Basic Operation continued
Tap the button repeatedly to advance to Sensitivity display, as shown on the previous page.
Press the button to advance through the options. The last option displayed, before navigating
away from this menu option, will be the selected setting.
External Battery Setting Control (Select Models)
ThiscontrolmenuoptiononlyappearswhentheUPSisconfiguredusingtheExternalBatteryUtility
softwareandisreporting“YES”intheExternalBatteryLCDControlScreen.Thissettingisnormally
setto“YES.”TheonlyavailableLCDinterfaceconfigurationoptionistochangethesettingfrom“YES”
to“NO”externalbatteries.
Note: See the Optional Installation section for information on configuring the UPS for external battery operation
using the External Battery Utility software.
Tap the buttonrepeatedlytoadvancetotheExternalBatterydisplay,asshownabove.
TosettheUPSto“NO”ExternalBattery,pressandholdthe buttonfor3.5seconds.
Note: The Battery Runtime calculation is based on this setting. The runtime will automatically recalculate once the
external battery setting is configured for “NO” external batteries.
Factory Mode Reset
TheLCDsettingscanberestoredtoFactoryModebyholdingtheMODEandENTER/MUTEbuttons
simultaneouslyfor5secondswhileinanydisplaymode.
CAUTION: This action cannot be undone. The user must reconfigure the UPS for external
batteries if the UPS’s setup includes external batteries.
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16
15A 120V
NEMA 5-15R
Basic Operation continued
Other UPS Features (Rear Panel)
AC Outlets: AllmodelsincludeNEMA5-15Routlets.Theseoutletsprovideyour
connected equipment with AC line power during normal operation and battery
powerduringblackoutsandbrownouts.TheUPSprotectsequipmentconnected
totheseoutletsagainstdamagingsurgesandlinenoise.Ifyouhaveaserialor
USBconnectiontoyourUPS,youcanremotelyrebootconnectedequipmentby
turningtheoutletsOFFandONusingTrippLite’sPowerAlertSoftware.Theoutlets
aredividedintooneormoreloadbanks(labelled“LOAD1,”etc.)whichmaybe
remotely switched OFF and ON without interrupting power to equipment
connected to the other outlets. Outlets labelled “UNSWITCHED” may not be
remotely switched off.
Communications Ports (USB or RS-232): TheseportsconnectyourUPStoany
workstation or server. Use with Tripp Lite’s PowerAlert Software and included
cables to enable your computer to automatically save open files and shut down
equipment during a blackout. Also use PowerAlert Software to monitor a wide
varietyofAClinepowerandUPSoperatingconditions.ConsultyourPowerAlert
Software manual or contact Tripp Lite Customer Support for more information.
See “USB and RS-232 Serial Communications” in the “Optional Installation”
section for installation instructions.
EPO (Emergency Power Off) Port: YourUPSfeaturesaEPOportthatmaybe
usedtoconnecttheUPStoacontactclosureswitchtoenableemergencyinverter
shutdown.SeeOptionalInstallation.
Accessory Slot: Remove the small cover panel from this slot to install optional
accessoriestoremotelymonitorandcontrolyourUPS.Refertoyouraccessory’s
manual for installation instructions. Contact Tripp Lite Customer Support at
(773)869-1234formoreinformation,includingalistofavailableSNMP,network
management and connectivity products.
External Battery Connector (optional on select models): Use to connect
Tripp Lite external battery packs for additional runtime. Refer to instructions
available with the battery pack for complete connection information and safety
warnings.Visitwww.tripplite.com/support/battery/index.cfmtolocatethesupported
batterytype(s)foryourUPS.
Input Breaker: YourUPSfeaturesonebreakerthatprotectsyourUPS.Ifoneor
more breakers trip, remove some of the load on the circuit(s), then reset them by
pressing the breaker switch(es) in.
Ground Screw: Usethistoconnectanyequipmentthatrequiresachassisground.
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17
Storage and Service
Storage
BeforestoringyourUPS,turnitcompletelyOFF:withtheUPSONandreceivingutilitypower,press
andholdthe“ON/OFF”buttonfortwoseconds(analarmwillbeeponcebrieflyaftertheintervalhas
passed);then,unplugtheUPSfromthewalloutlet.IfyoustoreyourUPSforanextendedperiodof
time,rechargetheUPSbatteriesonceeverythreemonths:plugtheUPSintoawalloutlet;allowit
tochargefor12hours;andthenunplugitandplaceitbackinstorage.IfyouleaveyourUPSbatteries
dischargedforanextendedperiodoftime,theywillsufferapermanentlossofcapacity.
Service
AvarietyofExtendedWarrantyandOn-SiteServiceProgramsarealsoavailablefromTrippLite.For
more information on service, visit www.tripplite.com/support. Before returning your product for
service,followthesesteps:
1. Review the installation and operation procedures in this manual to insure that the service
problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit
www.tripplite.com/support.
3. Iftheproblemrequiresservice,visitwww.tripplite.com/supportandclicktheProductReturnslink.
FromhereyoucanrequestaReturnedMaterialAuthorization(RMA)number,whichisrequired
for service. This simple online form will ask for your unit’s model and serial numbers, along with
othergeneralpurchaserinformation.TheRMAnumber,alongwithshippinginstructions,willbe
e-mailedtoyou.Anydamages(direct,indirect,specialorconsequential)totheproductincurred
during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under
warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have
transportationcharges prepaid.Mark theRMA numberon the outside of the package. If the
product is within its warranty period, enclose a copy of your sales receipt. Return the product for
serviceusinganinsuredcarriertotheaddressgiventoyouwhenyourequesttheRMA.
201205186-93-3148.indb 17 6/19/2012 1:15:10 PM

18
13
2
4 x screws
4 x screws 4
Battery Replacement
Undernormalconditions,theoriginalbatteriesinyourUPSwilllastmanyyears.SeeSafetysection
before replacing batteries. The batteries are designed for hot-swap replacement (i.e., leaving the
UPSinONmode),butsomequalifiedservicepersonnelmaywishtoputtheUPSintheOFFmode
anddisconnectequipmentbeforeproceeding.
Note: Refer to the label on the battery retention plate for the R.B.C. part number.
SMART1500RMXL2UA, SMART1500RM2U and SMART1000RMXL2U
Battery (RBC93-2U) Replacement Procedure
2Remove Battery Retention Plate
3Disconnect Batteries
4Remove/Recycle Batteries
1Remove Front Panel
201205186-93-3148.indb 18 6/19/2012 1:15:12 PM

19
7
8
4 x screws
4 x screws
5
6
Battery Replacement
5Add New Batteries
First, install the row of batteries by inserting
them, pressing forward and snapping them in.
6Connect Batteries
 Attach both sets of connectors as shown:
black-to-black and red-to-red.
7Replace Battery Retention Plate
8Replace Front Panel
201201238 93-3148.indb 19 3/16/2012 9:56:12 AM

20
FCC Notice, Class A
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)This
devicemaynotcauseharmfulinterference;and(2)thisdevicemustacceptanyinterferencereceived,including
interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
The user must use shielded cables and connectors with this equipment. Any changes or modifications to this
equipment not expressly approved by Tripp Lite could void the user’s authority to operate this equipment.
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and
identification, your Tripp Lite product has been assigned a
uniqueseriesnumber.Theseriesnumbercanbefoundonthe
product nameplate label, along with all required approval
markings and information. When requesting compliance
information for this product, always refer to the series number.
The series number should not be confused with the marking
name or model number of the product.
TrippLitehasapolicyofcontinuousimprovement.Productspecificationsaresubjecttochangewithoutnotice.
Note on Labeling
Two symbols are used on the label.
V~ : AC Voltage
V: DC Voltage
Warranty Registration
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product.
You’llbeautomaticallyenteredintoadrawingforachancetowinaFREETrippLiteproduct!*
*Nopurchasenecessary.Voidwhereprohibited.Somerestrictionsapply.SeeWebsitefordetails.
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
201205186 • 933148-EN
201205186-93-3148.indb 20 6/19/2012 1:15:15 PM