TRIVIEW TDR-3604R User manual

TDR-3604R
Digital Recording System
Installation and Operation Manual
TATUNG COMPANY OF AMERICA. INC
2850 El Presidio St., LONG BEACH CA 90810 USA
Tel: [phone] FAX: [phone]
www.tatungusa.com

TDR series Digital Recording System Page: 2
Revisions
Version Date Revisions
B4.00 Jul/07 First Released
B5.00 Apr/08 After 4 channels playback
B6.00 Apr/08 Sales Review
B7.00 Sep/08 After Engineer Review (in red)
B8.00 Sep/08 After calendar search/Save Button
B9.00 Jan/09 New set of 98 DVRs
B10.00 Mar/10 Recommendation/authentication

TDR series Digital Recording System Page: 3
Information to the Users: This equipment has
been tested and found to comply with the limits for
a Class A digital device. Pursuant to part 15 of the
FCC Rules, these limits are designed to provide
reasonable protection against harmful interference
when the equipment is operated in commercial
equipment. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instruction manual, may cause harmful interference
to radio communications. Operation of this
equipment in a residential area is likely to cause
harmful interference in which case the user will be
required to correct the interference at his own
expense.
PRECAUTIONS
WARNING
To prevent fire or shock hazard, do not
expose this unit to rain or moisture.
Do not block ventilation openings.
Do not place anything on top of the unit
that might spill or fall into it.
Do not attempt to service this unit
yourself as opening or removing covers
may expose you to dangerous voltage or
other hazards. Please refer all servicing
to qualified service personnel.
Do not use liquid cleaners or aerosols for
cleaning.
Do not touch the power cord with wet
hands. It may generate heat or cause
fire. The power cord is not waterproof.
Hold the body of the plug while removing
the power plug. Do not pull the power
cord. Damage to the power cord may
generate heat or cause fire.
Remove power cord from outlet when
product is not used for a long time. It may
cause short-circuit or electric shock.
Do not dismantle or assemble the
product. It may cause malfunction or fire.
Enquire from your vendor for repair. It
may cause electric shock or fire if the
repair is not done properly.
Prevent water from entering inside
electrical parts. Clean with a dry towel or
malfunction or electrical shock could
result.
To prevent fire or electric shock, do not
overload wall outlets or extension cord.
This unit must be grounded to reduce the
risk of electric shock hazard.
Use the power cord, which is supplied or
recommended by the supplier.
The internal fan rotates at high speed
and may cause an accident.
Do not drop, give strong vibration, or
shock to the product. It may cause
malfunction.
Do not touch the product or the power
cord when there is thunder. It may cause
electric shock.

TDR series Digital Recording System Page: 4
CONTENTS
Chapter 1 Product Information …………………………………………….. 5
1.1 Product Introduction ………..……………………………………….. 5
1.2 Product Features…………………………………………………. 5
Chapter 2 System Installation ……………………………........................ 6
2.1 Front Panel ……………..…………………………………… 6
2.2 Rear Panel …………………………………………………. 7
2.3 Hard drive installation, replacement and setup ……………………. 8
2.3.1 Hard drive installation and replacement ……………………………… 8
2.3.2 Initial startup ………………………………………………………….. 9
2.4 Control Panel ………………………………………………………….. 9
Chapter 3 System Setup ……………………………………………. 10
3.1 Setup mode button definition …………………………………......... 11
3.2 Changing the setting in the setup menu ……………………………… 12
3.2.1 TIME/DISPLAY Setup ……………………………………………........ 12
3.2.2 CAMERA Setup …………………………………………………. 15
3.2.3 ALARM Setup ………………………………………………..… 18
3.2.4 SYSTEM Setup ……………………………………………….… 20
3.2.5 NETWORK Setup …………………………………………………. 23
3.2.6 I/O Setup ………………………………………………..… 32
3.2.7 PROGRAM Setup …………………………………………………. 33
3.2.8 ADVANCE Setup ………………………………………………..… 33
Chapter 4 Recording/Live View …………………………………….. 35
4.1 Recording/Live view mode button definition …………………….… 36
4.2 Activate the Recording ……………………………………………………. 38
4.3 Mute Control output ..................................................................…... 38
Chapter 5 Playback ………………………………………………………. 39
5.1 Playback mode button definition ……………………………….. 39
5.2 Playback the recording image .....................................................…... 41
5.2.1 Using Start Date/Time to play the record ……………………………….... 41
5.2.2 Using Date List to search and playback the recording image…………... 42
5.2.3 Playback Operation Functions …………………………………………… 43
Chapter 6 Alarm log Playback ………………………………………………... 44
Chapter 7 File Backup ……………………………………………………….... 45
7.1 Button Definition ………………………………………………….…. 45
7.2 Storage Device ………………………………………………….…. 45
7.3 Backup the data ………………………………………………….…. 45
Chapter 8 Enterprise Network Software Function …………………... 47
8.1 Network Function ………………………………………………….…. 47
8.2 Network Connection setup ………………………………………….… 49
8.3 Remote File Search ……………………………………………………... 68
8.4 Calendar Search ……………………………………………………… 70
Chapter 9 TRIVIEW Player ………………………………………………… 73
9.1 Playback Control Panel …………………………………………………… 74
9.2 VG to AVI conversion ……………………………………………………. 77
Chapter 10 Troubleshooting ……………………………………………….. 78

TDR series Digital Recording System Page: 5
1. Product Information
1.1 Product Introduction:
The TRIVIEW TDR-3604R Embedded Recording System is TATUNG Company’s new Digital
Recording System which is equipped with duplicate hard drives and records data redundantly to
prevent the data loss if one of the hard drives fails.The philosophy behind the design is easier operation,
higher stability and longer recording times.
The TRIVIEW TDR-3604R Embedded Recording System uses the latest H.264 compression
technique to increase picture quality and sensitivity, while reducing recorded file sizes to achieve the
longest recording times.
The TRIVIEW TDR-3604R Embedded Recording System uses the super high speed DSP (digital
signal processing) as the core of its image handling to reach a recording speed of 30fps/channel (NTSC)
or 25fps/channel (PAL).
The TRIVIEW TDR-3604R Embedded Recording System uses powerful network control software
which can connect multiple DVRs at the same time to a live monitoring screen on your own server.
1.2 Product Features:
Hardware Specification:
Video In: 4 BNC connectors to connect 4 composite CCTV video signals inputs.
Audio In: 4 RCA connectors to connect 4 audio inputs.
Video Out: 1 BNC connector to connect to a CCTV monitor for video monitoring.
Audio Out: 1 RCA connector to connect to an audio monitor.
VGA Out: 1 VGA connector for connecting to a VGA monitor.
Video Loop Through: 4 BNC connectors loop-through video.
Hard Disk Interface: Supports DUAL IDE Hard Disks for mirrored recording.
Network Interface: 1 RJ-45 network interface (10/100 Mbps Ethernet).
USB Interface: 2 back/front USB ports for USB Flash drive and USB Hard Drive backup.
Power: AC115V 60HZ 4A / 230V 50HZ 2A
Weight: 20lbs with HDDs and 15lbs without HDD.
Dimension: 16 ½” X 15” X 3 ½”
Function Specifications:
Compression Technology: H.264 Hardware Real Time compression.
NTSC: Resolution 720 x 480 pixels; Max. Recording / Display speed 4 channels 120fps.
PAL: Resolution 792 x 576 pixels; Max. Recording / Display speed 4 channels 100fps.
Image Compression Rate: Dynamic Compression Rate = 40:1-240:1
Recording Quality: 10 levels of recording quality adjustment.
Audio Recording: 24Kbps ADPCM audio recording mode. Synchronized with video recording.
Live Audio Monitoring: Supports Live Audio Monitoring.
Monitor Display: Full screen, Quad & Auto-scan modes.
Multi-Task Capability: Live/Playback/Setting/Remote
Playback Display: Full screen or Quad window display.
Playback speed: Fast Forward x8, x6, x4, x2, 1/2, 1/4, 1/6, 1/8.
Backup file playback function: Files backed up through USB port and can be read from any PC using
DVR Player program (TRIVIEW DVR Player V5.4 or above)
TCP/IP Network software with central management capability.

TDR series Digital Recording System Page: 6
2. System Installation
2.1 Front Panel:
6
7
5
3
4
14
18
1
13 12 11 10 9 8
17 16 15
2
1. Removable Primary HDD
2. Removable Secondary HDD
3. Right Speaker window
4. USB Ports
5. Power Key
6. Backup Button
7. Stop/cancel Button
8. Record Button
9. Network LED
10. Warning LED
11. Speaker LED
12. Play LED
13. Record LED
14. Power LED
15. Enter/Pause Button
16. Increase/Faster Button
17. Decrease/Slower Button
18. Left Speaker window
19
20
21
22
25
24
23
19. Number 0~9 (0/Seq, 9/Quad)
20. Up Button
21. Play Button
22. Right Shift Button
23. Down Button
24. Menu Button
25. Left Shift Button

TDR series Digital Recording System Page: 7
1. Power Supply Switch 115V/220V
2. Power Supply Connector
3. Reserved
4. Network Connector
5. Camera Input CH 1-4
6. Audio Input CH 1-4
7. VGA Output
8. Alarm Output
9. Alarm Input
10.Audio Output
11.Video Output
12. Channel 1-4 Loop Out
13.USB Connector
2.2 Rear Panel:
Note:
Do not turn this unit on before all the connections are complete. Read the instruction manual of
the unit carefully.
Make sure each unit is connected properly as faulty connection may result in damage to the unit.
1
2
3
4
5
6
7
9
10
11
12
13
8

TDR series Digital Recording System Page: 8
2.3 Hard drive installation, replacement and setup: (IDE Hard drive housing may come
in different kind), also SATA HDD is also available.
If using two drives, choose two identical hard drives. If two hard drives are to be installed, the hard drive jumpers
need to be set to master for the one in the left housing and slave for the hard drive in the right housing. You can
also use cable select for both.
2.3.1 Hard drive installation and replacement: for SATA it is a similar process.
1. Unlock the hard drive rack by turning key counter clockwise, then lift the rack handle up and pull out the
hard drive rack.
2. Unlock left corner closest to you or unscrew both back screws and push back the cover to remove the
hard drive rack cover.
3. Please unscrew and take out the old hard drive if any.
4. Set the first hard drive jumper to master or cable select for the one on the left and slave or cable select
for the second identical drive on the right (if second hard drive will be installed).
5. Connect the IDE and power cables to the hard drive.
.
6. Tighten the hard drive screws and put the rack cover back.
7. Install first (master) IDE HDD in the left housing and second (slave) IDE HDD in the right housing if
second hard drive will be installed also. Lock them up by turning key clockwise.

TDR series Digital Recording System Page: 9
2.3.2 Initial startup:
Turn the power switch key counterclockwise to power on the system, if a new HDD has been installed,
system will divide the partitions and format the first HDD automatically according to format rules below. If
second identical HDD has been installed, system will do the same thing on second HDD. The monitor screen
will show a quad window after the HDD format is complete. It takes about 20 minutes to initialize and format
250 GB master and slave HDDs, and 50 minutes for 750 GB HDDs.
2.4 Control Panel:
Control Panel Buttons and their functions:
There are five modes for TDR-3604R: Setup, Record/Live View, Playback, Alarm log Playback,
and Backup Modes. The function and definition of each button for each mode will be defined in the
following chapters.
Note:
1. System will try to maximize partition size, but no larger than 250 GB (Or 500 G).
2. It will make a single partition only if the HDD size is less than or equal to 250 GB or (500 G).
3. Otherwise, it will divide the disk into multiple equal partitions with respect to rule # 1.
For example: For 250 GB HDD, it will make 230 GB single partition: HDA1 and HDB1. For 320 GB it
will make 2 partitions: 146.7 GB each HDA1, HDA2, HDB1 and HDB2. For 750GB HDD, it will make 3
partitions: HDA1, HDA2, HDA3, HDB1, HDB2 and HDB3 of 229.2 GB each. HDA is for master HDD
and HDB is for Slave. 1, 2 and 3 stand for first, second, and third partition.
Hard Drive recommendation:
Recommend using the hard drive for security surveillance purpose (DVR, NVR) recommended by
hard drive manufacturer. To have a stable recording operation, please limit the hard drive transfer
speed to SATA-I standard (1.5G/s) by using the jumper (please check the hard drive manual).

TDR series Digital Recording System Page: 10
3. System Setup
Note:
1
Please use and to select submenus and press to confirm the
selection.
2
Please use or to select fields.
3
Use or to increase/decrease the value, or use the number buttons
“0 to 9” to change the value directly and press the to accept.
4
Always press to save the settings and go previous page or exit from the setup
page.
5 If a password has been setup, it will prompt for the password. Please key in the correct password (The
default password is 111111).
6
In order to change the Date, Time, or Time Zone, recording needs to be stopped first. Please go to
“Advance” Sub Menu, and then chose “Stop Record.” (See Stop Record in the Advance Setup in
section 10).
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause
Menu

TDR series Digital Recording System Page: 11
3.1 Setup mode button definition:
Buttons Button Name Button definitions in the SETUP MODE
Decrease button Decrease the value.
Increase button Increase the value.
Enter or Pause Press to confirm the selection.
Record Button
Activate recording after recording has been stopped.
Stop Button Press this button to cancel any change and exit out.
Backup Button Press this button to get into backup mode.
Playback Button Press this button to get into playback mode.
Up Button Press this Button to move up.
Right Shift Button Press this button to move to the right.
to
Number “0 to 9”
Buttons Used to enter the value into the selected field.
Left Shift Button Press this button to move to the left.
Menu button
It has 3 functions:
1. To Enter SETUP MODE.
2. To go to previous menu.
3. To save the new settings and exit out.
Decr/Slower
Incr/Faster
Enter/Pause
Backup
Play
0
9
Menu

TDR series Digital Recording System Page: 12
3.2 Changing the setting in the setup menu
Press the button to enter the setup page.
3.2.1 TIME/DISPLAY Setup:
Select the “TIME/DISPLAY” and confirm the selection, the TIME/DISPLAY SETUP MENU will display.
DATE Setup:
1. Select the “DATE” submenu and confirm the selection.
2. Use or to select the year-month-date field.
3. Use or to increase/decrease the value, or use the number
buttons “0 to 9” to enter the value directly.
4. Press the to accept.
TIME/DISPLAY SETUP
DATE 2005-04-28
TIME 14:41:38
TIME ZONE GMT-08
SYSTEM TME ON/OFF
CAMERA NAME ON/OFF
MAIN + SUB DISPLAY ON/OFF
NTP CLOCK ON/OFF
NTP SERVER time.nist.gov-
------------------
SETUP : 080925 H81 MR
TIME/DISPLAY
CAMERA
ALARM
SYSTEM
NETWORK
I/O
PROGRAM
ADVANCE . . .
Note:
In order to change the Date, Time, or Time Zone, recording needs to be stopped first. If a
password has been setup, it will prompt for the password. Please respond accordingly.
SETUP : 080925 H81 MR
TIME/DISPLAY
CAMERA
ALARM
SYSTEM
NETWORK
I/O
PROGRAM
ADVANCE . . .
Menu
Incr/Faster
Decr/Slower
Enter/Pause

TDR series Digital Recording System Page: 13
TIME Setup:
1. Select the “TIME” submenu and confirm the selection.
2. Use or to shift and select Hour/Minute/Second field.
3. Use or to increase/decrease the value or use the number buttons
“0 to 9” to change the value.
4. Press the to accept.
TIME ZONE Setup:
1. Select the “TIME ZONE” submenu and confirm the selection.
2. Use or to select the setting of Time Zone, For example:
New York as GMT - 5
Houston as GMT - 6
Los Angeles as GMT – 8
3. Press the to accept.
SYSTEM TIME Setup: Turns the system time display ON/OFF.
1. Select the “SYSTEM TIME” submenu and confirm the selection.
2. Use or to turn it ON/OFF.
3. Press the to accept.
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause

TDR series Digital Recording System Page: 14
CAMERA NAME Setup: Turns the camera name display ON/OFF.
1. Select the “CAMERA NAME” submenu and confirm the selection.
2. Use or to turn it ON/OFF.
3. Press the to accept.
MAIN + SUB DISPLAY and NTP CLOCK Setup: Turn them ON/OFF.
1. Please refer to Note #1 in Section 3 to select each submenu one at time and confirm it.
2. Use or to turn it ON/OFF.
3. Press the to accept.
NTP SERVER Setup: To set URL name or IP address of the NTP sever.
1. Select the “NTP SERVER” submenu and confirm the selection.
2. Use or to select letter or number and right or left arrow for field
selection.
3. Press the to accept.
Note: NTP clock is to synchronize date time with the server
Do not forget to save your settings when you are done.
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause

TDR series Digital Recording System Page: 15
3.2.2 CAMERA Setup:
Select “CAMERA” and confirm the selection. The CAMERA SETUP MENU will display. Choose
Camera number (1-4) by pressing or .
CAMERA NAME Setup:
1. Select “CAMERA NAME” submenu.
2. Use or to select the Camera Name character field (limited to 14 characters).
3. Use or to change the value or use number button “0-9” to input
a number.
4. Press the to accept.
ENABLE Setup: Enables/disables the camera.
1. Please refer to Note #1 in Section 3 to select “ENABLE” submenu.
2. Use or to turn it ON/OFF.
3. Press to accept.
CAMERA SETUP: CAMERA 1
CAMERA NAME CH1-----------
ENABLE (ON/OFF)
AUDIO (ON/OFF)
DISPLAY (ON/OFF)
BRIGHTNESS (0-255)
CONTRAST (0-255)
SATURATION (0-255)
HUE (0-255)
VIDEO CONFIG DEFAULT
SETUP : 080925 H81 MR
TIME/DISPLAY
CAMERA
ALARM
SYSTEM
NETWORK
I/O
PROGRAM
ADVANCE . . .
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause

TDR series Digital Recording System Page: 16
AUDIO Setup:
1. Select “AUDIO” submenu.
2. Use or to turn it ON/OFF.
3. Press the to accept.
DISPLAY setup:
1. Select “DISPLAY” submenu.
2. Use or to turn it ON/OFF.
3. Press the to accept.
BRIGHTNESS Setup:
1. Select “BRIGHTNESS” submenu.
2. Use or to change the value or use “0-9” buttons to input (0 to 255).
3. Press the to accept.
CONTRAST Setup:
1. Select “CONTRAST” submenu.
2. Use or to change the value or use “0-9” buttons to input (0 to 255).
3. Press the to accept.
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause

TDR series Digital Recording System Page: 17
SATURATION Setup:
1. Select “SATURATION” submenu.
2. Use or to change the value or use “0-9” buttons to input (0 to 255).
3. Press the to accept.
HUE Setup:
1. Select “HUE” submenu.
2. Use or to change the value or use “0-9” buttons to input (0 to 255).
3. Press the to accept.
VIDEO CONFIGURATION DEFAULT Setup:
1. Select “VIDEO CONFIG.DEFAULT” submenu.
2. Press the key to set the default values.
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause
Enter/Pause

TDR series Digital Recording System Page: 18
3.2.3 ALARM Setup
Select “ALARM” and confirm the selection. The ALARM SETUP MENU will display. Choose the
Camera number (1-4) by pressing or button to change the camera.
VIDEO LOSS CHECK Setup:
1. Select “VIDEO LOSS CHECK” submenu.
2. Use or to turn it ON/OFF.
3. Press to accept.
MOTION DETECTION Setup: To turn ON(1-16)/OFF by selecting the sensitivity level.
1. Select “MOTION DETECTION” and confirm the selection.
2. Use or to turn it OFF, or ON by setting the sensitivity from
1 (least) to 16 (strongest).
3. Press to accept.
ALARM SETUP : CAMERA1-4
VIDEO LOSS CHECK (ON/OFF)
MOTION DETECTION (OFF/1-16)
ALARM SOUND (OFF/1-4)
ALARM INTERVAL (100-999)
MASK1 00 00:00 00
MASK2 14 07:05 19
MASK3 00 00:00 00
MASK4 00 00:00 00
OUTPUT TRIGGER ON/-- ON/-- ON/-- ON/--
SETUP : 080925 H81 MR
TIME/DISPLAY
CAMERA
ALARM
SYSTEM
NETWORK
I/O
PROGRAM
ADVANCE
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause

TDR series Digital Recording System Page: 19
ALARM SOUND Setup:
1. Select “ALARM SOUND” submenu.
2. Use or to turn it OFF, or ON(1-4) by setting different tune from 1
to 4.
3. Press to accept.
ALARM INTERVAL Setup:
1. Select “ALARM INTERVAL” submenu.
2. Use or to turn it OFF, or turn it ON by setting the time from 100
to 999 (Seconds).
3. Press to accept.
MASK (1-4) Setup: Sets top left and bottom right corners.
1. Select “MASK#” submenu.
(xx,yy)
(xx,yy)
2. Use to change the vales of (XX YY : XX YY).
3. Press to accept.
Note:
The first set XX YY before the “:” is the upper left corner. The 2nd set is the lower right
corner.
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause

TDR series Digital Recording System Page: 20
OUTPUT TRIGGER Setup:
1. Select “OUTPUT TRIGGER” submenu.
2. Use or to turn it ON or Disable it.
3. Press to accept.
3.2.4 SYSTEM Setup
Select “SYSTEM” and confirm the selection. The SYSTEM SETUP MENU will display.
VIDEO MODE Setup:
1. Select “VIDEO MODE” submenu.
2. Use or to select NTSC/PAL.
3. Press to accept.
RECORD SPEED Setup:
1. Select “RECORD SPEED” submenu.
2. Use or to select the speed (1, 2, 3, 5, 10, 15, 30) or use the
number buttons “0 to 9” to set the value.
3. Press to accept.
SYSTEM SETUP
VIDEO MODE (NTSC/PAL)
RECORD SPEED (1, 2, 3, 5, 10, 15, 30)
VIDEO QUALITY (1-10)
SCAN TYPE: FULL DISPLAY
SCAN INTERVAL (1-99)
AUTO RECORD (ON/OFF)
LIVE AUDIO (ON/OFF)
ALARM RECORD (ON/OFF)
VGA – PIP (ON/OFF)
SETUP : 08925 H81 MR
TIME/DISPLAY
CAMERA
ALARM
SYSTEM
NETWORK
I/O
PROGRAM
ADVANCE
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause
Incr/Faster
Decr/Slower
Enter/Pause