TrojanLabel Trojan 2 User manual

User Guide
Version 3.8

TrojanTwo User Guide v3.8
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Copyright statement
© 2017 Trojanlabel, This document, attachments and information contained herein are the
confidential and proprietary property of Trojanlabel and their suppliers. As such, this document,
attached files and information contained herein are subject to all nondisclosure and proprietary
information agreements currently in effect with your organization. Copies of this document, any
portion of this document or attachments may not be transmitted or disclosed to any third party
without the prior written permission of Trojanlabel.
© 2017 Trojanlabel All content is the confidential property of, or licensed to, Trojanlabel
(“Trojanlabel,” “we,” or “us”) and is protected under Danish and Foreign copyright, trademark and
other intellectual property laws.
Trojanlabel.com
Marielundvej 46A 2 sal
2730 Herlev
Denmark
Email: [email protected]
Phone [phone]

TrojanTwo User Guide v3.8
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Contents
1 Certificate of compliance and Safety Information ................................................................................... 4
1.1 Introduction ..................................................................................................................................... 5
1.2 General information......................................................................................................................... 5
1.3 Overview and application................................................................................................................. 6
2 Setting up the TrojanTwo......................................................................................................................... 8
2.1 Moving and physical setup............................................................................................................... 8
2.2 Cabling (network and power)........................................................................................................... 8
3 Power on.................................................................................................................................................. 9
3.1 Visible safety check .......................................................................................................................... 9
3.2 Power on process............................................................................................................................. 9
3.3 Installing ink tanks and printhead .................................................................................................... 9
3.3.1 Installing ink tanks.................................................................................................................... 9
3.3.2 Installing the printhead .......................................................................................................... 11
4 Threading the machine .......................................................................................................................... 15
4.1 Unwinder and rewinder roll direction............................................................................................ 15
4.1.1 Rolling direction unwinder - Ink jet coating on the inside or outside..................................... 15
4.1.2 Rolling direction rewinder...................................................................................................... 16
4.2 Threading from scratch .................................................................................................................. 16
4.3 Threading using the currently threaded material .......................................................................... 19
4.4 Adjusting Label Edge Sensor........................................................................................................... 21
5 Calibrate the web path (paper) .............................................................................................................. 26
6 Select and queue print/start job ............................................................................................................ 27
7 Pause, resume or stop print job ............................................................................................................. 28
8 Moving the web ..................................................................................................................................... 30
9 Changing label material.......................................................................................................................... 31
10 Printing modes ................................................................................................................................... 31
10.1 Continuous printing mode ............................................................................................................. 31
10.2 Diecut printing mode ..................................................................................................................... 32
10.3 Blackmark printing mode ............................................................................................................... 35
10.4 Gap size and speeds ....................................................................................................................... 38
11 Shutting down the TrojanTwo press .................................................................................................. 38
12 Driver installation/features................................................................................................................ 39
12.1 Driver installation........................................................................................................................... 39
12.2 Driver features and functions......................................................................................................... 42
13 Software features............................................................................................................................... 45
13.1 Right status bar .............................................................................................................................. 45

TrojanTwo User Guide v3.8
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13.2 General settings (HOME menu)...................................................................................................... 46
13.2.1 Overview ................................................................................................................................ 46
13.2.2 Settings................................................................................................................................... 46
13.2.3 Statistics ................................................................................................................................. 53
13.2.4 Shutdown ............................................................................................................................... 55
13.2.5 Exporting statistics data to a CSV file ..................................................................................... 55
13.3 TrojanTwo handling (TrojanTwo tab) ............................................................................................. 57
13.3.1 Overview ................................................................................................................................ 57
13.3.2 Handling ................................................................................................................................. 58
13.3.3 Maintenance .......................................................................................................................... 60
13.3.4 Job Library .............................................................................................................................. 62
13.3.5 Print Queue ............................................................................................................................ 64
13.3.6 Diagnostics ............................................................................................................................. 65
13.3.7 Media Settings........................................................................................................................ 66
14 Updating software and firmware on TrojanTwo ................................................................................ 69
14.1 Updating via online updater........................................................................................................... 69
14.2 Updating via offline updater .......................................................................................................... 70
15 Maintenance ...................................................................................................................................... 72
15.1 Regular cleaning/checking tasks..................................................................................................... 72
15.1.1 Wipe down surfaces............................................................................................................... 72
15.1.2 Emptying waste ink bottle...................................................................................................... 75
15.2 Replacing the wiper roller .............................................................................................................. 76
15.3 Manual printhead wiping ............................................................................................................... 79
16 Trouble shooting ................................................................................................................................ 82
16.1 Error States..................................................................................................................................... 82
16.2 Error messages on screen .............................................................................................................. 85
16.3 Firmware update failure................................................................................................................. 87
17 Slitter for the TrojanTwo.................................................................................................................... 88
17.1 Purpose .......................................................................................................................................... 88
17.2 Safety Labels................................................................................................................................... 88
17.3 Replacing Blades............................................................................................................................. 89
17.4 Software settings and usage .......................................................................................................... 93
17.4.1 Enable Slitter in TrojanTwo User Interface............................................................................. 93

TrojanTwo User Guide v3.8
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1Certificate of compliance and Safety Information