True Manufacturing Company TH Series User manual

th models: heated cabinets
TRUE MANUFACTURING CO., INC.
2001 East Terra Lane • O’Fallon, Missouri 63366-4434
(636)-240-2400 • FAX [phone] • INT'L FAX [phone] • (800)-325-6152
Parts Department (800)-424-TRUE • Parts Department FAX# [phone]
Web: www.truemfg.com
CONGRATULATIONS!
You have just purchased the finest commercial heated cabinet
available. You can expect many years of trouble-free operation.
TRUE
manufacturing co., inc.INSTALLATION MANUAL
INSTALLATION MANUAL
TH MODELS: HEATED CABINETS
TABLE OF CONTENTS
SAFETY INFORMATION
Safety Precautions 1
Proper Disposal, Connecting Electricity, & Adapter Plugs 2
INSTALLATION
Ownership, Uncrating, & How to Connect to Electricity 3
Wire Gauge Chart 4
Locating 4
Leveling 5
Installation of Legs or Castors 5
Sealing Cabinet to the Floor 6
SETUP
Standard Accessories 7
OPERATION
Startup 9
Mechanical Temperature Controls Sequence of Operation 9
MAINTENANCE, CARE, CLEANING
Stainless Steel Equipment Care and Cleaning 10
General Maintenance 11
WARRANTY
Warranty 12
TH-23
TH-23G

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WARNING: Use this appliance for its intended purpose as described in this Owner Manual.
How to Maintain Your True Refrigerator to Receive the Most Efficient and Successful Operation.
You have selected one of the finest commercial refrigeration units made. It is manufactured under strict quality controls with only the best
quality materials available.Your TRUE cooler when properly maintained will give you many years of trouble-free service.
SAFETY INFORMATION
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be
followed, including the following:
• This refrigerator must be properly installed and located in
accordance with the Installation Instructions before it is used.
• Do not allow children to climb, stand or hang on the shelves
in the refrigerator. They could damage the refrigerator and
seriously injure themselves.
• Do not touch the cold surfaces in the freezer compartment
when hands are damp or wet. Skin may stick to these
extremely cold surfaces.
• Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance. Do not store
explosive substances such as aerosol cans with a flammable
propellant in this appliance.
• Keep fingers out of the “pinch point” areas; clearances between
the doors and between the doors and cabinet are necessarily
small; be careful closing doors when children are in the area.
• Unplug the refrigerator before cleaning and making repairs.
• Setting temperature controls to the 0 position does not
remove power to the light circuit, perimeter heaters, or
evaporator fans.
NOTE: We strongly recommend that any servicing be preformed
by a qualified technician.

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RISK OF CHILD
ENTRAPMENT
PROPER DISPOSAL OF THE CABINET
Child entrapment and suffocation are not problems of the past.
Junked or abandoned refrigerators are still dangerous… even if they
will sit for “just a few days.” If you are getting rid of your old refrigera-
tor, please follow the instructions below to help prevent accidents.
BEFORE YOU THROW AWAY YOUR OLD
REFRIGERATOR OR FREEZER OR HEATED CABINET:
• Take off the doors.
• Leave the shelves in place so that children may not easily climb
inside.
USE OF EXTENSION CORDS
NEVER USE AN EXTENSION CORD! TRUE will not war-
ranty any refrigerator that has been connected to an extension cord.
REPLACEMENT PARTS
• Component parts shall be replaced with like components.
• Servicing shall be done by authorized service personnel, to
minimize the risk of possible ignition due to incorrect parts or
improper service.
• Lamps must be replaced by identical lamps only.
• If the supply cord is damaged, it must be replaced by a special
cord or assembly available from the manufacturer or its service
agent.
HOW TO CONNECT ELECTRICITY
DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR
REMOVE THE GROUND PRONG FROM THE POWER
CORD. FOR PERSONAL SAFETY, THIS APPLIANCE
MUST BE PROPERLY GROUNDED.
The power cord from this appliance is equipped with a grounding
plug which minimizes the possibility of electric shock hazard.
Have the wall outlet and circuit checked by a qualified electrician to
make sure the outlet is properly grounded.
If the outlet is a standard 2-prong outlet, it is your personal respon-
sibility and obligation to have it replaced with the properly grounded
wall outlet.
The refrigerator should always be plugged into it’s own individual
electrical circuit, which has a voltage rating that matches the rating
plate.
This provides the best performance and also prevents overloading
building wiring circuits which could cause a fire hazard from over-
heated wires.
Never unplug your refrigerator by pulling on the power cord. Always
grip plug firmly and pull straight out from the outlet.
Repair or replace immediately all power cords that have become
frayed or otherwise damaged. Do not use a cord that shows cracks
or abrasion damage along its length or at either end.
When removing the refrigerator away from the wall, be careful not
to roll over or damage the power cord.
If supply power cord is damaged it should be replaced with original
equipment manufacture parts. To avoid hazard this should be done
by a qualified service technician.
USE OF ADAPTER PLUGS
NEVER USE AN ADAPTER PLUG! Because of potential safety
hazards under certain conditions, we strongly recommend against the
use of an adapter plug.
The incoming power source to the cabinet including any adapters
used must have the adequate power available and must be properly
grounded. Only adapters listed with UL should be used.
WARNING!DANGER!
NORTH AMERICA USE ONLY!
NEMA plugs
TRUE uses these types of plugs. If you do not have the right outlet
have a certified electrician install the correct power source.
NOTE: International plug configurations vary by voltage and country.
115/60/1
NEMA-5-15R
115/208-230/1
NEMA-14-20R
115/60/1
NEMA-5-20R
208-230/60/1
NEMA-6-15R

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OWNERSHIP
To ensure that your unit works properly from the first day, it must
be installed properly. We highly recommend a trained refrigeration
mechanic and electrician install your TRUE equipment. The cost of a
professional installation is money well spent.
Before you start to install your TRUE unit, carefully inspect it for
freight damage. If damage is discovered, immediately file a claim with
the delivery freight carrier.
TRUE is not responsible for damage incurred during shipment.
UNCRATING
TOOLS REQUIRED
• Adjustable Wrench
• Phillips Screwdriver
• Level
The following procedure is recommended for uncrating the unit:
A. Remove the outer packaging by pulling tri-wall nails from skid.
Remove (4) cardboard corner pads and dust cover.
B. Inspect for concealed damage. Again, immediately file a claim
with the freight carrier if there is damage.
C. Remove door bracket on swinging glass door models. See
images 1-2.
NOTE: KEYS FOR COOLERS WITH DOOR LOCKS
ARE LOCATED IN WARRANTY PACKETS.
INSTALLATION
ELECTRIC INSTALLATION & SAFETY
INFORMATION
• If the supply cord is damaged, it must be replaced by a special
cord or assembly available from the manufacturer or its service
agent.
• Lamps must be replaced by identical lamps only.
• Appliance tested according to the climate classes 5 and 7
temperature and relative humidity.
ELECTRICAL INSTRUCTIONS
A. Before your new unit is connected to a power supply, check the
incoming voltage with a voltmeter. If anything less than 100% of
the rated voltage for operation is noted, correct immediately.
B. All units are equipped with a service cord, and must be
powered at proper operating voltage at all times. Refer to
cabinet data plate for this voltage.
TRUE RECOMMENDS THAT A SOLE USE CIRCUIT BE
DEDICATED FOR THE UNIT.
WARNING: Compressor warranties are void if compressor burns
out due to low voltage.
WARNING: Power supply cord ground should not be removed!
WARNING: Do not use electrical appliances inside the food
storage compartments of the appliances unless they are of the type
recommended by the manufacturer.
NOTE: To reference wiring diagram, remove front louvered grill,
wiring diagram is positioned on the inside cabinet wall.

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230 Volts Distance In Feet To Center of Load
Amps 20 30 40 50 60 70 80 90 100 120 140 160
5 14 14 14 14 14 14 14 14 14 14 14 14
6 14 14 14 14 14 14 14 14 14 14 14 12
7 14 14 14 14 14 14 14 14 14 14 12 12
8 14 14 14 14 14 14 14 14 14 12 12 12
9 14 14 14 14 14 14 14 14 12 12 12 10
10 14 14 14 14 14 14 14 12 12 12 10 10
12 14 14 14 14 14 14 12 12 12 10 10 10
14 14 14 14 14 14 12 12 12 10 10 10 8
16 14 14 14 14 12 12 12 10 10 10 8 8
18 14 14 14 12 12 12 10 10 10 8 8 8
20 14 14 14 12 10 10 10 10 10 8 8 8
25 14 14 12 12 10 10 10 10 8 8 6 6
30 14 12 12 10 10 10 8 8 8 6 6 6
35 14 12 10 10 10 8 8 8 8 6 6 5
40 14 12 10 10 8 8 8 6 6 6 5 5
50 12 10 10 8 6 6 6 6 6 5 4 4
60 12 10 8 6 6 6 6 6 5 4 4 3
70 10 10 8 6 6 6 5 5 4 4 2 2
80 10 8 8 6 6 5 5 4 4 3 2 2
90 10 8 6 6 5 5 4 4 3 3 1 1
100 10 8 6 6 5 4 4 3 3 2 1 1
115 Volts Distance In Feet To Center of Load
Amps 20 30 40 50 60 70 80 90 100 120 140 160
2 14 14 14 14 14 14 14 14 14 14 14 14
3 14 14 14 14 14 14 14 14 14 14 14 12
4 14 14 14 14 14 14 14 14 14 12 12 12
5 14 14 14 14 14 14 14 12 12 12 10 10
6 14 14 14 14 14 14 12 12 12 10 10 10
7 14 14 14 14 14 12 12 12 10 10 10 8
8 14 14 14 14 12 12 12 10 10 10 8 8
9 14 14 14 12 12 12 10 10 10 8 8 8
10 14 14 14 12 12 10 10 10 10 8 8 8
12 14 14 12 12 10 10 10 8 8 8 8 6
14 14 14 12 10 10 10 8 8 8 6 6 6
16 14 12 12 10 10 8 8 8 8 6 6 6
18 14 12 10 10 8 8 8 8 8 8 8 5
20 14 12 10 10 8 8 8 6 6 6 5 5
25 12 10 10 8 8 6 6 6 6 5 4 4
30 12 10 8 8 6 6 6 6 5 4 4 3
35 10 10 8 6 6 6 5 5 4 4 3 2
40 10 8 8 6 6 5 5 4 4 3 2 2
45 10 8 6 6 6 5 4 4 3 3 2 1
50 10 8 6 6 5 4 4 3 3 2 1 1
WIRE GAUGE CHART LOCATING
A. Remove louver from the front of cabinet and backguard (if
applicable) from rear of cabinet.
B. Skid bolts are located in each of 4 corners inside cabinet
bottom. (See photo A).
C. Remove skid bolts. (See photo B).
D. Cut straps if applicable. (See photo C).
E. Carefully lift cabinet off of skid.
F. Appliance tested according to the climate classes 5 and 7 for
temperature and relative humidity.
Removing skid from bottom
of cabinet.
A
B C

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LEVELING
A. Set unit in its final location. Be sure there is adequate ventilation
in your room. Under extreme heat conditions, (100°F+,
38°C+), you may want to install an exhaust fan.
WARNING: WARRANTY IS VOID IF VENTILATION IS
INSUFFICIENT.
B. Proper leveling of your TRUE heated cabinet is critical to
operating success. Refer to "Installation of Legs and Castors" on
page 5.
C. The cabinet should be leveled from the inside front to back and
side to side with a level.
D. Ensure that the drain hose or hoses are positioned in the pan.
E. Free plug and cord from inside the lower rear of the unit (do
not plug in).
F. The unit should be placed close enough to the electrical supply
so that extension cords are never used.
NOTE: If the cabinet has a center leveling screw, castor, or leg,
make sure it is adjusted properly so it makes full contact with the
floor after the cabinet has been leveled.
WARNING: CABINET WARRANTIES ARE VOID IF
OEM POWER CORD IS TAMPERED WITH.TRUE
WILL NOT WARRANTY ANY UNITS THAT ARE
CONNECTED TO AN EXTENSION CORD.
INSTALLATION OF CASTORS OR
OPTIONAL LEGS
Important Safeguard for installation of leg/castor. Images 1-5 demon-
strate procedure.
SECURING CASTORS AND LEGS
To obtain maximum strength and stability of the unit, it is important
that you make sure each castor is secure. Optional legs are hand-
tightened securely against the lower rail assembly see image 4-5. The
bearing race on the castor or the top edge of the leg must make firm
contact with the rail.
LEVELING SHIMS
Four leveling shims have been provided for leveling castored units
positioned on uneven floors. Shims must be positioned between rail
end and bearing race.
A. Turn the bearing race counter-clockwise until the cabinet is
level. Level front to back and side to side. (diagonally)
B. Install the desired number of shims, making sure the slot of the
shim is in contact with the threaded stem of the castor. See
image 2.
C. If more than one shim is used, turn the slot at a 90° angle so
they are not in line.
D. Turn the bearing race clockwise to tighten and secure the
castor by tightening the anchoring bolt with a 3/4 inch open-
end wrench or the tool provided. See image 3.
CAUTION: TO AVOID DAMAGE TO LOWER RAIL
ASSEMBLY, SLOWLY RAISE UNIT TO UPRIGHT
POSITION.
NOTE: OPEN HOLES LOCATED ON THE CROSS
MEMBERS OF THE FRAME RAIL SHOULD BE
PLUGGED BEFORE UNIT IS IN USE.
P
HEATED
CABINET
1
0
0
1
0
1
1
0
2
1
0
3
1
0
4
1
0
5
1
0
6
1
0
7
1
0
8
1
0
9
1
0
0
1
0
1
1
0
2
1
0
3
1
0
4
1
0
5
1
0
6
1
0
7
1
0
8
1
0
9

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SEALING CABINET TO FLOOR
STEP 1 - Position Cabinet - Allow one inch between the wall and
rear of the refrigerator to assure proper ventilation. For freezers 3
inches between the wall and rear of the cabinet will assure proper
ventilation.
STEP 2 - Level Cabinet - Cabinet should be level, side to side and
front to back. Place a carpenter’s level in the interior floor in four
places:
A. Position level in the inside floor of the unit near the doors.
(Level should be parallel to cabinet front). Level cabinet.
B. Position level at the inside rear of cabinet. (Again level should
be placed parallel to cabinet back).
C. Perform similar procedures to steps A & B by placing the level
on inside floor (left and right sides - parallel to the depth of the
cooler). Level cabinet.
STEP 3 - Draw an outline on the base on the floor.
STEP 4 - Raise and block the front side of the cabinet.
STEP 5 - Apply a bead of “NSF Approved Sealant”, (see list below),
to floor on half inch inside the outline drawn.The bead must be heavy
enough to seal the entire cabinet surface when it is down on the
sealant.
STEP 6 - Raise and block the rear of the cabinet
STEP 7 - Apply sealant on floor as outlined in Step 5 on other
three sides.
STEP 8 - Examine to see that cabinet is sealed to floor around
entire perimeter.
NOTE: Asphalt floors are very susceptible to chemical attack. A
layer of tape on the floor prior to applying the sealant will protect
the floor.
NSF APPROVED SEALANTS:
1. Minnesota Mining #ECU800 Caulk
2. Minnesota Mining #ECU2185 Caulk
3. Minnesota Mining #ECU1055 Bead
4. Minnesota Mining #ECU1202 Bead
5. Armstrong Cork - Rubber Caulk
6. Products Research Co. #5000 Rubber Caulk
7. G.E. Silicone Sealer
8. Dow Corning Silicone Sealer
Rail End
Lower Rail
Assembly
Snug Fit
Here
Leveling Shim
CastorLeg
Bearin
g
Race
Lower Rail Assembly
Snug Fit
Here
Rail End
Thread castor into the underside of
cabinet frame rail.
1
For leveling, insert the shim between
castor and frame rail.
2
Use the tool provided to tighten the
castor into place.
3
Thread leg into cabinet bottom
frame rail.
4
5
The end of the leg is adjustable for
easy leveling.

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SHELF INSTALLATION:
For Proper Shelf Clip Installation Please
Read The Following Instructions.
STEP 1
Install the top tab of the shelf clip into the proper hole. Push up on
the bottom of the clip. (See image 1).
STEP 2
Bottom tab of the shelf clip will fit tightly.You may need to squeeze or
twist the bottom of the shelf clip to install. (See image 2 & 3).
STEP 3
After installation, the shelf clip will fit snug into the shelf standard.
The shelf clip should not be loose or able to wiggle out of the shelf
standard.
SHELF INSTALLATION TIPS
1. Install all the shelf clips before installing the shelves.
2. Start at the bottom in terms of shelf installation and work your
way up.
3. Always lay the back of each shelf down on the rear clips before
the front.
WARNING!
Do not use pliers or any crimping tools
when installing shelf clips. Altering shelf
clips in any way can lead to shelving
instability.
SETUP
Shelf
Clip
Shelf
Shelf
Pillaster
(I-beam)
Shelf
Standards
STANDARD ACCESSORIES
SHELVING INSTALLATION / OPERATION
SHELF INSTALLATION:
STEP 1
A. Hook shelf clips onto shelf standards. (See illustration).
B. Position all four shelf clips equal in distance from the floor for
flat shelves.
STEP 2
Place shelves on shelf clips making sure all corners are seated properly.
WIRE SHELVES: Wire shelves are oriented so that cross
support bars are facing down.
Installing top tab of shelf clip
1
You may need to squeeze or twist
the bottom of the shelf clip to
install
3
Installing bottom of the shelf
clip
2
Shelf clip installation complete
4

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HUMIDIFICATION PROCEDURE
ADJUSTING HUMIDITY
This instruction is TRUE’s recommended procedure for providing
interior humidity control.
The heated cabinet is designed to provide flexibility in desired interior
humidity.
LOW HUMIDITY
A. Positioned in the interior ceiling of the cabinet is the manual
humidity control.
B. Turn counterclockwise to ventilate cabinet humidity.
HIGH HUMIDITY
A. When cabinet contents require higher humidity, fill the 12" x
20" (31 x 51 cm) pan (provided) with water and place in the
bottom of the cabinet.
B. Keep pan full at all times; refilling as necessary.
C. Close the vent described above.
INSTALLING THE VENTILATION CAP
NOTE: Be sure unit is unplugged before proceeding.
A. Remove the ventilator cap, screws and gasket from the plastic
bag located on the inside floor of heated cabinet.
WARNING: Warranty is void if ventilation is insufficient.
B. Position the gasket at the existing ventilation hole on top of
the cabinet. Place the ventilator cap above the ventilation hole
and line up with gasket and mounting holes. Use the screws
provided (4) to secure the ventilation cap.
NOTE: Some cabinets may not include predrilled mounting holes.
In this case use the ventilator cap as a template, center over vent
hole and mark all four hole locations. Drill mounting holes using a
3/32" bit.
PART FUNCTION
TRUE has designed this part to assist in preventing overhead
moisture from entering into the food zone of the cabinet.
VENTILATION CAP
TOP OF CABINET
GASKET

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OPERATION
STARTUP
A. The cabinet is ready to operate. Plug in the unit.
B. Temperature controls are factory-set to maintain an approxiate
temperature of 140°F -180°F (60°C-82°C). Allow unit to
function several hours, completely heating cabinet before
changing the control setting.
Temperature Control Location and Settings.
• Mechanical temperature control is located on the front of
cabinet in louvered grill.
See website for adjustments, sequence of operation, and more
information.
C. Excessive tampering with the control could lead to service
difficulties. Should it ever become necessary to replace
temperature control, be sure it is ordered from your TRUE
dealer or recommended service agent.
D. Good air flow in your TRUE unit is critical. Be careful to
load product so that it neither presses against the back wall,
nor comes within four inches of the evaporator housing.
Refrigerated air off the coil must circulate down the back wall.
NOTE: If the unit is disconnected or shut off, wait five minutes
before starting again.
RECOMMENDATION - Before loading product we recommend
you run your TRUE unit empty for two to three days. This allows
you to be sure electrical wiring and installation are correct and no
shipping damage has occurred. Remember, our factory warranty does
not cover product loss!
MECHANICAL TEMPERATURE CONTROL GENERAL SEQUENCE OF OPERATION
MECHANICAL CONTROL SEQUENCE OF OPERATION MODEL HEATED CABINET
1. Cabinet is plugged in.
a. Interior lights will illuminate if the rocker switch on the outside panel is in the “ON” position.
2. The temperature control will energize the heat elements if the control is calling for heat.
3. The temperature control will cycle the heating elements on and off.
a. The temperature control is sensing the air temperature.
b. The temperature control should be set between 140°-180°.
c. The temperature control has an “OFF” position.
d. The thermometer is designed to read and display a cabinet temperature not a product temperature. This cabinet
temperature may reflect the heating cycle determined by the temperature control. The most accurate temperature on a
cabinets operation is to verify the product temperature.
MECHANICAL TEMPERATURE CONTROLS

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MAINTENANCE, CARE, CLEANING
STAINLESS STEEL EQUIPMENT CARE
AND CLEANING
CAUTION: Do not use any steel wool, abrasive or chlorine based
products to clean stainless steel surfaces.
STAINLESS STEEL OPPONENTS
There are three basic things which can break down your stainless
steel’s passivity layer and allow corrosion to rear its ugly head.
1. Scratches from wire brushes, scrapers, and steel pads are just
a few examples of items that can be abrasive to stainless steel’s
surface.
2. Deposits left on your stainless steel can leave spots. You may have
hard or soft water depending on what part of the country you live
in. Hard water can leave spots. Hard water that is heated can leave
deposits if left to sit too long. These deposits can cause the
passive layer to break down and rust your stainless steel.
All deposits left from food prep or service should be removed
as soon as possible.
3. Chlorides are present in table salt, food, and water. Household
and industrial cleaners are the worst type of chlorides
to use.
RECOMMENDED CLEANERS FOR CERTAIN
SITUATIONS / ENVIRONMENTS OF STAINLESS
STEEL
A. Soap, ammonia and detergent medallion applied with a cloth or
sponge can be used for routine cleaning.
B. Arcal 20, Lac-O-Nu Ecoshine applied provides barrier film for
fingerprints and smears.
C. Cameo, Talc, Zud First Impression is applied by rubbing in
the direction of the polished lines for stubborn stains and
discoloring.
D. Easy-off and De-Grease It oven aid are excellent for removals
on all finishes for grease-fatty acids, blood and burnt-on foods.
E. Any good commercial detergent can be applied with a sponge
or cloth to remove grease and oil.
F. Benefit, Super Sheen, Sheila Shine are good for restoration /
passivation.
NOTE: The use of stainless steel cleaners or other such solvents is
not recommended on plastic parts.Warm soap and water will suffice.
8 STEPS THAT CAN HELP PREVENT RUST ON
STAINLESS STEEL:
1. USING THE CORRECT CLEANING TOOLS
Use non-abrasive tools when cleaning your stainless steel
products. The stainless steel’s passive layer will not be harmed
by soft cloths and plastic scouring pads. Step 2 tells you how to
find the polishing marks.
2. CLEANING ALONG THE POLISH LINES
Polishing lines or “grain” are visible on some stainless steels.
Always scrub parallel to visible lines on some stainless steels.
Use a plastic scouring pad or soft cloth when you cannot see
the grain.
3. USE ALKALINE, ALKALINE CHLORINATED OR
NON-CHLORIDE CONTAINING CLEANERS
While many traditional cleaners are loaded with chlorides, the
industry is providing an ever increasing choice of non-chloride
cleaners. If you are not sure of your cleaner’s chloride content
contact your cleaner supplier. If they tell you that your present
cleaner contains chlorides, ask if they have an alternative. Avoid
cleaners containing quaternary salts as they can attack stainless
steel, causing pitting and rusting.
4. WATER TREATMENT
To reduce deposits, soften the hard water when possible.
Installation of certain filters can remove corrosive and distasteful
elements. Salts in a properly maintained water softener can be
to your advantage. Contact a treatment specialist if you are not
sure of the proper water treatment.
5. MAINTAINING THE CLEANLINESS OF YOUR
FOOD EQUIPMENT
Use cleaners at the recommended strength (alkaline chlorinated
or non-chloride). Avoid build-up of hard stains by cleaning
frequently. When boiling water with your stainless steel
equipment, the single most likely cause of damage is chlorides in
the water. Heating any cleaners containing chlorides will have
the same damaging effects.
6. RINSE
When using chlorinated cleaners you must rinse and wipe dry
immediately. It is better to wipe standing cleaning agents and
water as soon as possible. Allow the stainless steel equipment
to air dry. Oxygen helps maintain the passivity film on stainless
steel.
7. HYDROCHLORIC ACID (MURIATIC ACID)
SHOULD NEVER BE USED ON STAINLESS STEEL
8. REGULARLY RESTORE/PASSIVATE STAINLESS
STEEL

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Remove the lampshield to reveal the
bulb. Squeeze the sides of the lamp-
shield at the same time pulling it away
from the bulb.
3
The lamp holders are spring activated. Pull
the top lamp holder up and push the bulb
down at the same time. This will leave
enough clearance to remove the bulb.
4
LIGHT BULB REPLACEMENT (IDL) INTEGRATED
DOOR LIGHTING
WARNING: When replacing a light bulb make sure power to the
unit is either turned off or unplugged.
IDL (INTEGRATED DOOR LIGHTING):
• Squeeze the plastic lampshield together and pull away from the
door (See Image 3).
• Push the bulb down while pulling the spring activated lampholder
up. This will give you enough clearance to take the bulb out
(See Image 4).
GENERAL MAINTENANCE
LIGHT BULB REPLACEMENT (INTERIOR LIGHTS)
GENERAL MAINTENANCE
WARNING: When replacing a light bulb make sure power to the
unit is either turned off or unplugged.
Be careful when removing the light bulb. Please be aware of your local
ordinances in disposing old bulbs.These bulbs should be disposed in
a safe and correct manner.
• Simply unscrew the light bulb (See image 1 & 2).
FOR ADDITIONAL MAINTENANCE INSTRUCTION,
PLEASE VISIT THE MEDIA CENTER AT
WWW.TRUEMFG.COM
1
Interior Light
2
Interior Light

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WARRANTY INFORMATION (U.S.A & CANADA ONLY!)
T
RUE
R
EFRIGERATION
MADE IN
SINCE 1945
U.S.A.
®
SB • 11/17
THREE-YEAR PARTS &LABOR WARRANTY
ADDITIONAL TWO-YEAR COMPRESSOR WARRANTY
404A/134A/HYDROCARBON COMPRESSOR WARRANTY
WARRANTY CLAIMS
WHAT IS NOT COVERED BY THIS WARRANTY
TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in
material or workmanship, under normal and proper use and maintenance service as specified by TRUE and upon proper installation and start-up in
accordance with the instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of three (3) years from
the date of original installation or 39 months after shipment date from TRUE, whichever occurs first.
Any part covered under this warranty that are determined by TRUE to have been defective within three (3) years of original installation or
thirty-nine (39) months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges, of
defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined by
TRUE.
Warranty does not cover standard wear parts which include door gaskets, incandescent bulbs or fluorescent bulbs. Warranty also does not
cover issues caused by improper installation or lack of basic preventative maintenance which includes regular cleaning of condenser coils.
In addition to the Three (3) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free
from defects in both material and workmanship under normal and proper use and maintenance service for a period of two (2) additional years from the
date of original installation but not to exceed five (5) years and three (3) months after shipment from the manufacturer.
Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or
replaced with a compressor or compressor parts of similar design and capacity.
The two (2) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and does
not apply to any other parts or components, including, but not limited to: cabinet, paint finish, temperature control, refrigerant, metering device, driers,
motor starting equipment, fan assembly or any other electrical component, etcetera.
The two year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1. This system contains R404A, R134A, or R290 refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing
qualities. If long exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications please
call TRUE technical service department (855-372-1368). Failure to comply with recommended lubricant specification will void the compressor warranty.
2. Drier replacement is very important and must be changed when a system is opened for servicing. An OEM exact replacement should be used.
The new drier must also be the same capacity as the drier being replaced.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of
the cabinet, proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.
In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.
Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.
TRUE's sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This
warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS
WHETHER OR NOT ON ACCOUNT OF REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom deliv-
ered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES
RESULTING FROM IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY
PACKET PROVIDED WITH THE UNIT.
RELOCATION OF CABINET FOR REPAIR. True is not responsible for the cost to move a cabinet for any reason from its position of operation on
the customer's premises to make a warranty repair.
NON OEM PARTS. Use of non OEM parts without manufacturer's approval will void cabinet warranty.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TRUE is
not responsible for the repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration, neglect,
abuse, misuse, accident, damage during transit or installation, fire, flood, or act of God.
IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED
COMPONENTS RESULTING FROM INCORRECT SUPPLY VOLTAGE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR UNSTABLE SUPPLY VOLTAGE.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER WARRANTIES,
EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE THREE (3) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL TWO (2) YEAR COMPRESSOR
WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED WARRANTY
AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON
THE FACE HEREOF.
OUTSIDE U.S. AND CANADA: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or
used outside the United States and Canada. This warranty only applies to units shipped from True's manufacturing facilities after September 1, 2015.
THIS WARRANTY ONLY APPLIES TO UNITS SHIPPED FROM TRUE'S MANUFACTURING FACILITIES AFTER SEPTEMBER 1, 2015.