True TFM-29FL User manual

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INSTALLATION MANUAL FOR
TFM MODELS (TRUE FREEZER MERCHANDISER)
TFM (TRUE FREEZER
MERCHANDISER)
CONGRATULATIONS!
You have just purchased the finest commercial
refrigeration available. You can expect many years
of trouble-free operation.
TRUE FOOD SERVICE EQUIPMENT, INC.
2001 East Terra Lane • O’Fallon, Missouri 63366-4434
[phone] • FAX [phone] • INT’L FAX [phone] • [phone]
Parts Department (800) 424-TRUE • Parts Department FAX# [phone]
TABLE OF CONTENTS
Safety Information
Safety Precautions––––––––––––––––––––––––––– 1
Proper Disposal ––––––––––––––––––––––––––––– 2
Connecting Electricity––––––––––––––––––––––––– 3
Adapter Plugs –––––––––––––––––––––––––––––– 3
Installation / Operation Instructions
Ownership––––––––––––––––––––––––––––––––– 4
Required Tools–––––––––––––––––––––––––––––– 4
Uncrating ––––––––––––––––––––––––––––––––– 4
Location –––––––––––––––––––––––––––––––––– 5
Leveling Cabinet –––––––––––––––––––––––––––– 5
Sealing Cabinet to the floor / Ventilation /
Cabinet Drain –––––––––––––––––––––––––––––– 6
Wire Gauge Chart ––––––––––––––––––––––––––– 7
Electrical Instructions & Start-up –––––––––––––––– 8
Temperature Control Location & Defrost
Operations––––––––––––––––––––––––––––––––– 9
Maintenance, Care & Cleaning
Cleaning the Condenser –––––––––––––––––––––– 10
Important Warranty Information –––––––––––––––– 11
Stainless Steel Equipment Care & Cleaning –––– 12-13
Warranty (U.S.A. & Canada Only!) ––––––––––––––– 14
#922341
TFM-41FL
TFM-29FL

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• Thisfreezermustbeproperlyinstalledandlocatedin
accordancewiththeInstallationInstructionsbeforeit
isused.
• Donotallowchildrentoclimb,standorhangonthe
shelvesintherefrigerator.Theycoulddamagethe
freezerandseriouslyinjurethemselves.
• Donottouchthecoldsurfacesinthefreezer
compartmentwhenhandsaredamporwet.Skin
maysticktotheseextremelycoldsurfaces.
• Donotstoreorusegasolineorotherflammable
vaporsandliquidsinthevicinityofthisor
anyotherappliance.
• Keepfingersoutofthe“pinchpoint”areas;
clearancesbetweenthedoorsandcabinetare
necessarilysmall;becarefulclosingdoorswhen
childrenareinthearea.
NOTE
We strongly recommend that any servicing be performed by
a qualified Technician.
• Unplugthefreezerbeforecleaningand  
 makingrepairs.
• Settingtemperaturecontrolstothe0positiondoes
notremovepowertotheevaporatorfan.
WARNING!
Use this appliance for its intended purpose as described in this Owner Manual.
This cabinet contains fluorinated greenhouse gas covered by the Kyoto Protocol
(please refer to cabinet's inner label for type and volume,
GWP of 134a= 1,300. R404a= 3,800).
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
How to Maintain Your Unit
to Receive the Most Efficient and
Successful Operation
You have selected one of the finest commercial freezer units made. It is manufactured under
strict quality controls with only the best quality materials available. Your TRUE freezer, when
properly maintained, will give you many years of trouble-free service.
SAFETY INFORMATION

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SAFETY INFORMATION
PROPER DISPOSAL OF THE USED FREEZER
EQUIPMENT
DANGER!
RISK OF CHILD ENTRAPMENT
USE OF EXTENSION CORDS
NEVER USE AN EXTENSION CORD! TRUE will not warranty any display case that has been connected to an extension cord.
Childentrapmentandsuffocationarenotproblems
ofthepast.Junkedorabandoneddisplaycasesarestill
dangerous…eveniftheywillsitfor“justafewdays.”It
ismuchsaferifdoorsandlidsareremovedsochildren
cannotgettrappedinside,leavingtheshelvesinplace
willalsodeterchildrenfromtryingtoclimbinside.
Ifyouaregettingridofyourolddisplaycase,please
followtheinstructionsbelowtohelppreventaccidents.
Dependingonthecountrywheretheunitislocatedthere
willbeofficiallyapprovedwaysofdisposingofyourused
equipment.
It is important that care is taken in disposing of used
refrigerators or freezers. Before You Throw Away Your
Old Refrigerator or Freezer:
• Takeoffthedoors.
• Leavetheshelvesinplacesothatchildrenmaynot
easilyclimbinside.
Refrigerant Disposal
Youroldrefrigeratormayhaveacoolingsystem
thatuses“OzoneDepleting”chemicals.Ifyouare
throwingawayyouroldrefrigerator,makesurethe
refrigerantisremovedforproperdisposalbya
qualifiedservicetechnician.Ifyouintentionally
releaseanyrefrigerantsyoucanbesubjectto
finesandimprisonmentunderprovisionsofthe
environmentalregulations.
REPLACEMENT PARTS
• Componentpartsshallbereplacedwithlikecomponents.
• Servicingshallbedonebyauthorizedservicepersonnel,tominimizetheriskofpossibleignitionduetoincorrect
 partsorimproperservice.
• Lampsmustbereplacedbyindenticallampsonly.
• Ifthesupplycordisdamaged,itmustbereplacedbyaspecialcordorassemblyavailablefromthemanufactureror
 itsserviceagent.

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SAFETY INFORMATION
Thepowercordofthisapplianceisequippedwitha
groundingplugwhichmateswithastandardgrounded
walloutlettominimizethepossibilityofelectricshock
hazardfromthisappliance.
Havethewalloutletandcircuitcheckedbyaqualified
electriciantomakesuretheoutletisproperlygrounded.
Iftheoutletisastandard2-prongoutlet,itisyour
personalresponsibilityandobligationtohaveitreplaced
withtheproperlygroundedwalloutlet.
Theunitshouldalwaysbepluggedintoit’sown
individualelectricalcircuit,whichhasavoltagerating
thatmatchestheratingplate.
Thisprovidesthebestperformanceandalsoprevents
overloadingbuildingwiringcircuitswhichcouldcausea
firehazardfromoverheatedwires.
Neverunplugyourfreezerbypullingonthepowercord.
Alwaysgripplugfirmlyandpullstraightoutfromthe
outlet.
Repairorreplaceimmediatelyallpowercordsthathave
becomefrayedorotherwisedamaged.Donotuseacord
thatshowscracksorabrasiondamagealongitslengthor
ateitherend.
Whenremovingthefreezerawayfromthewall,be
carefulnottorolloverordamagethepowercord.
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the ground prong from the power cord.
For personal safety, this appliance must be properly grounded.
WARNING!
USE OF ADAPTER PLUGS
NEVER USE AN ADAPTER PLUG! Because of potential safety hazards under certain conditions, we strongly recommend
against the use of an adapter plug.
North America Use Only!
NEMA plugs
TRUE uses these types of
plugs. If you do not have the
right outlet have a certied
electrician install the correct
power source.
115/60/1
NEMA-5-20R
115/208-230/1
NEMA-14-20R
115/60/1
NEMA-5-15R
208-230/60/1
NEMA-6-15R
NEMA plug configurations
T-Series and GDM Freezers
Spec Series same as T-Series
Back Bar
Milk Coolers
TSSU
TPP
TWT
TUC
TRCB
T-Series and GDM Refrigerators
Double Duty, Single Duty, Curved Glass
Horizontal Freezers
GDIM
TAC (Air Curtain)
Theincomingpowersourcetothecabinetincludingany
adaptersusedmusthavetheadequatepoweravailable
andmustbeproperlygrounded.Onlyadapterslisted
withULshouldbeused.

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INSTALLATION / OPERATION INSTRUCTIONS
Toensurethatyourunitworksproperlyfromthefirst
day,itmustbeinstalledproperly.Wehighlyrecommend
atrainedmechanicandelectricianinstallyourTRUE
equipment.Thecostofaprofessionalinstallationis
moneywellspent.
BeforeyoustarttoinstallyourTRUEunit,carefully
inspectitforfreightdamage.Ifdamageisdiscovered,
immediatelyfileaclaimwiththedeliveryfreightcarrier.
TRUE is not responsible for damage incurred during
shipment.
OWNERSHIP
• AdjustableWrench
• PhillipsHeadScrewdriver
• Level
REQUIRED TOOLS
Thefollowingprocedureisrecommendedforuncrating
theunit:
A. Removetheouterpackaging,(cardboardandbubbles
orstyrofoamcornersandclearplastic).Inspectfor
concealeddamage.Again,immediatelyfileaclaim
withthefreightcarrierifthereisdamage.
B. Moveyourunitasclosetothefinallocationas
possiblebeforeremovingthewoodenskid.
NOTE
Keys for freezer with door locks are located in warranty packets.
C. Insertkeywithlockintothekeyhole.Turnandpull
thekeyout.Thelockwillstayinthekeyhole.
D. Toremovethelockfromthekeyholesimplydothe
reverseprocess.Insertthekeyintothelock.Turnand
pullthekeyandlockoutofthekeyhole.
(Seeimages1-3)
UNCRATING
INSTALLATION / OPERATION INSTRUCTIONS
•Remotecabinetsmustbeorderedasremote.Wedo
notrecommendconvertingastandardselfcontained
toremotesystem.
•  Allremotecabinetsmustbehardwired.
•  Remotecabinetsarenotavailablewithcastors.
•  Allremotecabinetscomestandardusing404A
refrigerant.
•  Allremoteunitscomestandardwithexpansionvalve,
liquidlinesolenoid,heatedcondensatepan,and
defrosttimerwhenapplicable.
•  ContactTRUETechnicalServiceforBTU
requirements.
•  Nowiringnecessarybetweencabinetandcondensing
unit.
•  AllremotecondensingunitspurchasedfromTRUE
are208/230voltssinglephase.
If you have any questions regarding this section, please
call TRUE at 1 [phone].
REMOTE UNITS (This section applies to remotes only!)
21 3

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A. Placepackingmaterialbehindcabinetasacushion.
Carefullylaytheunitonitsbacktoremoveskid.
When lifting unit remember to leave the
cabinet upright for 24 hours before
plugging into power source.
B. Removeskidbyunscrewingallbaserailanchor
brackets.Placeskidtotheside.(Seeimage4)
C. Carefullyliftcabinetupright.
D. Applicancetestedaccordingtotheclimateclasses5
and7fortemperatureandrelativehumidity.
LOCATING
Removing skid from
bottom of cabinet.
INSTALLATION / OPERATION INSTRUCTIONS
LEVELING AND CASTOR INSTALLATION
A. Forproperperformanceofrefrigeratedcabinet 
anambienttemperaturenogreaterthan75˚F 
(24˚C)witharelativehumidityof55%is 
 required.
1. Castorsinstallation-Castorsareshippedinabox
 insidetheunit.Shimsforlevelingandwrench
 arealsoprovidedforcorrectinstallation.
2. Threadcastorsintothebaseoftheunitand 
 tightenwithwrenchprovided.(Seeimage5).
  Whenlevelingunituseshimsprovidedinthe
 castorkit.(Seeimage6).
B. ProperlevelingofyourTRUEfreezeriscriticalto 
operatingsuccess.Effectivecondensate  
removalanddooroperationwillbeeffectedby 
leveling.
C. Thefreezershouldbeleveledfronttoback 
andsidetosidewithalevel.Placethelevelin 
theinteriorflooroftheunitinthefour  
positions.
D. Ifthecabinetisnotleveladjustcastorsbyfirst 
relievingweightandadjustingbywrenchand 
shims.Repeatwithallcastorsuntilcabinetis 
levelinalldirections.
E.  Freeplugandcordfrominsidethelowerrear 
louverofthefreezer(donotplugin).
F. Thefreezershouldbeplacedcloseenoughtothe 
electricalsupplysothatextensioncordsare 
neverused.
WARNING
Cabinet warranties are void if OEM power cord is tampered
with. True will not warranty any units that are connected to
an extension cord.
®
Recommended operation
conditions (75˚F degrees &
55% relative humidity)
4
5
6

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SEALING CABINET TO FLOOR
Step A - Position Cabinet
Whenpositioningcabinetintoafinallocationmakesurethere
arenoobstructionsinfrontoftheintakeandexhaustareas.
Theseareasarelocatedinthefrontandbackofthecabinet.
Step B - Level Cabinet
Cabinetshouldbelevel,sidetosideandfronttoback.Placea
carpenter’slevelintheinteriorfloorinfourplaces:
1. Positionlevelintheinsideflooroftheunitnearthefront.
(Levelshouldbeparalleltocabinetfront).Levelcabinet.
2. Positionlevelattheinsiderearofcabinet.(Againlevel
shouldbeplacedparalleltocabinetback).
3. Performsimilarprocedurestostepsa&bbyplacingthe
leveloninsidefloor(leftandrightsides-paralleltothe
depthofthefreezer).Levelcabinet.
Step C
Drawanoutlineonthebaseonthefloor.
Step D 
Raiseandblockthefrontsideofthecabinet.
Step E
Applyabeadof“NSFApprovedSealant”,(seelistbelow),
Tofloorhalfinchinsidetheoutlinedrawn.Thebeadmust
beheavyenoughtosealtheentirecabinetsurfacewhenitis
downonthesealant.
Step F 
Raiseandblocktherearofthecabinet.
Step G 
ApplysealantonfloorasoutlineinStepE.onotherthree
sides.
Step H 
Examinetoseethatcabinetissealedtoflooraround
entireperimeter.
NOTE
Asphalt floors are very susceptible to chemical attack. A layer of
tape on the floor prior to applying the sealant will protect the floor.
NSF Approved Sealants:
1.MinnesotaMining#ECU800Caulk
2.MinnesotaMining#ECU2185Caulk
3.MinnesotaMining#ECU1055Bead
4.MinnesotaMining#ECU1202Bead
5.ArmstrongCork-RubberCaulk
6.ProductsResearchCo.#5000RubberCaulk
7.G.E.SiliconeSealer
8.DowCorningSiliconeSealer
VENTILATION
A. Setunitinitsfinallocation.Besurethereisadequate
ventilationinyourroom.Maximumambient
operatingtemperatureis75˚F/55%humidity.
WARNING
Warranty is void if ventilation is insufficient.
CABINET DRAIN
A. TRUEFreezerMerchandiserCabinetshaveadrainat
thebottomoftheunit.(Seeimage1).Whencleaning
theunitmakesurethedrainhoseisconnectedtoa
hosethatisroutedtoafloordrain.
Cabinet
Drain Exterior Cabinet
Drain
INSTALLATION / OPERATION INSTRUCTIONS
21

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77
INSTALLATION / OPERATION INSTRUCTIONS
CONDUCTORS AND CIRCUITS
Wire Gauge for 2% Voltage Drop in Supply Circuits.
115 Volt Distance In Feet To Center of Load
Amps 20 30 40 50 60 70 80 90 100 120 140 160
2 14 14 14 14 14 14 14 14 14 14 14 14
3 14 14 14 14 14 14 14 14 14 14 14 12
4 14 14 14 14 14 14 14 14 14 12 12 12
5 14 14 14 14 14 14 14 12 12 12 10 10
6 14 14 14 14 14 14 12 12 12 10 10 10
7 14 14 14 14 14 12 12 12 10 10 10 8
8 14 14 14 14 12 12 12 10 10 10 8 8
9 14 14 14 12 12 12 10 10 10 8 8 8
10 14 14 14 12 12 10 10 10 10 8 8 8
12 14 14 12 12 10 10 10 8 8 8 8 6
14 14 14 12 10 10 10 8 8 8 6 6 6
16 14 12 12 10 10 8 8 8 8 6 6 6
18 14 12 10 10 8 8 8 8 8 8 8 5
20 14 12 10 10 8 8 8 6 6 6 5 5
25 12 10 10 8 8 6 6 6 6 5 4 4
30 12 10 8 8 6 6 6 6 5 4 4 3
35 10 10 8 6 6 6 5 5 4 4 3 2
40 10 8 8 6 6 5 5 4 4 3 2 2
45 10 8 6 6 6 5 4 4 3 3 2 1
50 10 8 6 6 5 4 4 3 3 2 1 1
Wire Gauge for 2% Voltage Drop in Supply Circuits.
230 Volt Distance In Feet To Center of Load
Amps 20 30 40 50 60 70 80 90 100 120 140 160
5 14 14 14 14 14 14 14 14 14 14 14 14
6 14 14 14 14 14 14 14 14 14 14 14 12
7 14 14 14 14 14 14 14 14 14 14 12 12
8 14 14 14 14 14 14 14 14 14 12 12 12
9 14 14 14 14 14 14 14 14 12 12 12 10
10 14 14 14 14 14 14 14 12 12 12 10 10
12 14 14 14 14 14 14 12 12 12 10 10 10
14 14 14 14 14 14 12 12 12 10 10 10 8
16 14 14 14 14 12 12 12 10 10 10 8 8
18 14 14 14 12 12 12 10 10 10 8 8 8
20 14 14 14 12 10 10 10 10 10 8 8 8
25 14 14 12 12 10 10 10 10 8 8 6 6
30 14 12 12 10 10 10 8 8 8 6 6 6
35 14 12 10 10 10 8 8 8 8 6 6 5
40 14 12 10 10 8 8 8 6 6 6 5 5
50 12 10 10 8 6 6 6 6 6 5 4 4
60 12 10 8 6 6 6 6 6 5 4 4 3
70 10 10 8 6 6 6 5 5 4 4 2 2
80 10 8 8 6 6 5 5 4 4 3 2 2
90 10 8 6 6 5 5 4 4 3 3 1 1
100 10 8 6 6 5 4 4 3 3 2 1 1

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True Food Service Equipment, Inc.
88
A. Beforeyournewunitisconnectedtoapowersupply,
checktheincomingvoltagewithavoltmeter.If
anythinglessthan100%oftheratedvoltagefor
operationisnoted,correctimmediately.
B. Allunitsareequippedwithaservicecord,andmust
bepoweredatproperoperatingvoltageatalltimes.
Refertocabinetdataplateforthisvoltage.
TRUErequires that a sole circuit be dedicated for the unit.
Failure to do so voids warranty.
WARNING
Compressor warranties are void if compressor burns out
due to low voltage.
WARNING
Power supply cord ground should not be removed!
WARNING
Do not use electrical appliances inside the food storage
compartments of the appliances unless they are of the
type recommended by the manufacturer.
NOTE
To reference wiring diagram - Remove front louvered grill,
wiring diagram is positioned on the inside cabinet wall.
NOTE
When loading product do not exceed product load line
labeled on the interior wall of unit. (see photo)
ELECTRICAL INSTRUCTIONS
INSTALLATION / OPERATION INSTRUCTIONS
Photo
A. Thecompressorisreadytooperate.Pluginthe
freezer.
B. Checkthetemperaturecontrolsettingontheupper
rightofthecompressorgrill.Thesettingshouldbeat
#5.
NOTE
If the freezer is disconnected or shut off, wait five minutes
before starting again.
NOTE
Excessive tampering with the control is not recommended
as this can lead to service difficulties. Should it ever
become necessary to order a replacement temperature
control, be sure it is ordered from a dealer or recommended
parts stocking service company.
RECOMMENDATION
Before loading product we recommend you run your TRUE
unit empty for two to three days. This allows you to be sure
electrical wiring and installation are correct and no shipping
damage has occurred. Remember, our factory warranty
does not cover product loss!
REPLACEMENT PARTS
TRUE maintains a record of the cabinet serial number for
your freezer. If at any time during the life of your freezer,
a part is needed, you may obtain this part by furnishing
the model number and serial number to the company from
whom you purchased the cabinet. Call Toll-Free: (800)-424-
TRUE (Direct to Parts Department). (800)-325-6152 (U.S.A.
& Canada only) or call: (636)-240-2400.
STARTUP

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99
TEMPERATURE CONTROL LOCATION / Defrost
Operations
TEMPERATURE CONTROL:
Temperaturecontrolislocatedatthebackofthe
unitnexttothereargrill.(Seeimage1).
MANUAL DEFROST:
The unit will need to be manually defrosted. Unplug unit
until all frost is gone. The manual defrost frequency will
depend on the units usage, environment, and the amount of
frost.
NOTE
Remember to place the unit close to a floor drain when
manually defrosting unit. Make sure the drain plug is
removed when manually defrosting the unit.
If ice builds up on interior walls-
A. Removeproduct,unplugandrollunitsodefrostplugis
abovefloordrain(orlargeflatpan).
B. Removeplugandallowicetomeltanddrain.Donot
scrapeinteriorofcabinettoloosenice,asthiswilldamage
thecabinet.Allowcabinettodefrostwithpoweroff.
C. Whenicehasmeltedwipeupandwaterleftinthefreezer
floor.
D. Besuretoreplacedefrostplugbeforemovingfreezerback
inposition.
E. Allowfreezertorefrigerateandcyclebeforeplacingwire
basketsandproductbackintofreezer.
Image 1
Temperature
Control
INSTALLATION / OPERATION INSTRUCTIONS

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True Food Service Equipment, Inc.
10 10
MAINTENANCE, CARE & CLEANING
CLEANING THE CONDENSER COIL
When using electrical appliances, basic safety precautions should be followed, including the following
TOOLS REQUIRED:
•Phillipsscrewdriver
•Stiffbristlebrush
•Vacuum
Step 1
Disconnectpowertounit.Takeofflowergrillassembly.
Removephillipsscrewsatthebottomofthegrill.
Holdinggrillatthebottomgentlypulloutanddownas
shown.(seeillustration1).
Step 2
Cleanoffaccumulateddirtfromcondensingcoilwitha
stiffbristlebrushandcleanfanblade
NOTE
It may be necessary to use CO2or compressed air to blow
off any dust or debris from condenser coil. Use a vacuum to
clean up any debris.
WARNING
Do not bend or disrupt the refrigeration lines when cleaning
the condenser coil. TRUE is not responsible for damage
done to the condensing unit and refrigeration lines.
Step 3
Removeboltsanchoringcompressorassemblytoframe
railsandcarefullyslideout.(tubeconnectionsare
flexible)
Step 4
LiftW.R.Boardcoverabovefanatplasticplugsand
carefullycleancondensercoilandfanblade.
Step 5
Afterbrushingcondensercoilvacuumdirtfromcoil,and
interiorfloor
Step 6
Carefullyslidecompressorassemblybackintoposition
andreplacebolts.
Step 7
Reinstallgrillassemblyontounit.Connectunittopower
andchecktoseeiffanbladeisturning.
®
Illustration 1

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True Food Service Equipment, Inc.
11 11
MAINTENANCE, CARE & CLEANING
Condensers accumulate dirt and require cleaning every 30 days. Dirty condensers result in
compressor failure, product loss, and lost sales... which are not covered by warranty.
If you keep the Condenser clean you will minimize your service expense and lower your electrical costs. The
Condenser requires scheduled cleaning every thirty days or as needed.
Air is pulled through the Condenser continuously, along with dust, lint, grease, etc.
A dirty Condenser can result in NON-WARRANTEED part & Compressor Failures, Product Loss, and Lost Sales.
Proper cleaning involves removing dust from the Condenser. By using a soft brush, or vacuuming the Condenser
with a shop vac, or using CO2, nitrogen, or pressurized air.
If you cannot remove the dirt adequately, please call your refrigeration service company.
You need to be able to see through the condenser for the unit to function at maximum capacity. Do not place filter
material in front of condensing coil. This material blocks air-flow to the coil similar to having a dirty coil.
THE CLEANING OF THE CONDENSER IS NOT COVERED BY THE WARRANTY!
HOW TO CLEAN THE CONDENSER:
1. Disconnect the electrical power to the unit.
2. Remove the louvered grill.
3. Vacuum or brush the dirt, lint, or debris from the finned condenser coil.
4. If you have a significant dirt build up you can blow out the condenser with compressed air.
(CAUTION MUST BE USED to avoid eye injury. Eye protection is recommended.)
5. When finished be sure to replace the louvered grill. The grill protects the condenser.
6. Reconnect the electrical power to the unit.
If you have any questions, please call TRUE Manufacturing at 636-240-2400 or 800-325-6152 and ask for the
Service Department. Service Department Availability Monday-Friday 7:30 a.m. to 6:00 p.m. and Saturday 8:00 a.m.
to 12:00 p.m. CST.
IMPORTANT WARRANTY INFORMATION

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True Food Service Equipment, Inc.
12 12
CAUTION: Do not use any steel wool, abrasive or chlorine based products to clean stainless steel surfaces.
• StainlessSteelOpponents
  Therearethreebasicthingswhichcanbreakdownyourstainlesssteel’spassivitylayerandallow  
corrosiontorearitsuglyhead.
1) Scratchesfromwirebrushes,scrapers,andsteelpadsarejustafewexamplesofitemsthatcanbe  
abrasivetostainlesssteel’ssurface.
2) Depositsleftonyourstainlesssteelcanleavespots.Youmayhavehardorsoftwaterdependingonwhatpartofthe
countryyoulivein.Hardwatercanleavespots.Hardwaterthatisheatedcanleavedepositsiflefttosittoolong.
Thesedepositscancausethepassivelayertobreakdownandrustyourstainlesssteel.Alldepositsleftfromfoodprepor
serviceshouldberemovedassoonaspossible.
3) Chloridesarepresentintablesalt,food,andwater.Householdandindustrialcleanersaretheworsttypeofchlorides
touse.
8stepsthatcanhelppreventrustonstainlesssteel:
1. Usingthecorrectcleaningtools
  Usenon-abrasivetoolswhencleaningyourstainlesssteelproducts.Thestainlesssteel’spassivelayerwillnotbeharmedby
softclothsandplasticscouringpads.Step2tellsyouhowtofindthepolishingmarks.
2. Cleaningalongthepolishlines
  Polishinglinesor“grain”arevisibleonsomestainlesssteels.Alwaysscrubparalleltovisiblelinesonsomestainlesssteels.
Useaplasticscouringpadorsoftclothwhenyoucannotseethegrain.
3. Usealkaline,alkalinechlorinatedornon-chloridecontainingcleaners
  Whilemanytraditionalcleanersareloadedwithchlorides,theindustryisprovidinganeverincreasingchoiceofnon-
chloridecleaners.Ifyouarenotsureofyourcleaner’schloridecontentcontactyourcleanersupplier.Iftheytellyouthat
yourpresentcleanercontainschlorides,askiftheyhaveanalternative.Avoidcleanerscontainingquaternarysaltsasthey
canattackstainlesssteel,causingpittingandrusting.
4. WaterTreatment
  Toreducedeposits,softenthehardwaterwhenpossible.Installationofcertainfilterscanremovecorrosiveanddistasteful
elements.Saltsinaproperlymaintainedwatersoftenercanbetoyouradvantage.Contactatreatmentspecialistifyouare
notsureoftheproperwatertreatment.
5. Maintainingthecleanlinessofyourfoodequipment
  Usecleanersatrecommendedstrength(alkaline,alkalinechlorinatedornon-chloride).Avoidbuild-upofhardstainsby
cleaningfrequently.Whenboilingwaterwithyourstainlesssteelequipment,thesinglemostlikelycauseofdamageis
chloridesinthewater.Heatinganycleanerscontainingchlorideswillhavethesamedamagingeffects.
6. Rinse
  Whenusingchlorinatedcleanersyoumustrinseandwipedryimmediately.Itisbettertowipestandingcleaningagents
andwaterassoonaspossible.Allowthestainlesssteelequipmenttoairdry.Oxygenhelpsmaintainthepassivityfilmon
stainlesssteel.
7. Hydrochloricacid(muriaticacid)shouldneverbeusedonstainlesssteel
8. Regularlyrestore/passivatestainlesssteel
STAINLESS STEEL EQUIPMENT CARE AND CLEANING
MAINTENANCE, CARE & CLEANING

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True Food Service Equipment, Inc.
13 13
Recommended cleaners for certain situations / environments of stainless steel
A) Soap,ammoniaanddetergentmedallionappliedwithaclothorspongecanbeusedforroutine   
cleaning.
B) Arcal20,Lac-O-NuEcoshineappliedprovidesbarrierfilmforfingerprintsandsmears.
C) Cameo,Talc,ZudFirstImpressionisappliedbyrubbinginthedirectionofthepolishedlinesfor   
stubbornstainsanddiscoloring.
D)Easy-offandDe-GreaseItovenaidareexcellentforremovalsonallfinishesforgrease-fattyacids,   
bloodandburnt-onfoods.
E) Anygoodcommercialdetergentcanbeappliedwithaspongeorclothtoremovegreaseandoil.
F) Benefit,SuperSheen,SheilaShinearegoodforrestoration/passivation.
NOTE:
The use of stainless steel cleaners or other such solvents is not
recommended on plastic parts. Warm soap and water will suffice.
STAINLESS STEEL EQUIPMENT CARE AND CLEANING
MAINTENANCE, CARE & CLEANING

14 14
WARRANTY INFORMATION (U.S.A & CANADA ONLY!)
T
RUE
R
EFRIGERATION
MADE IN
SINCE 1945
U.S.A.
®
THREE YEAR PARTS &LABOR WARRANTY
ADDITIONAL TWO YEAR COMPRESSOR WARRANTY
404A/134A COMPRESSOR WARRANTY
WARRANTY CLAIMS
WHAT IS NOT COVERED BY THIS WARRANTY
TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in
material or workmanship, under normal and proper use and maintenance service as specified by TRUE and upon proper installation and start-up in
accordance with the instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of three (3) years
from the date of original installation or 39 months after shipment date from TRUE, whichever occurs first.
Any part covered under this warranty that are determined by TRUE to have been defective within three (3) years of original installation or
thirty-nine (39) months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges,
of defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined
by TRUE.
Warranty does not cover standard wear parts which include door gaskets, incandescent bulbs or fluorescent bulbs. Warranty also does
not cover issues caused by improper installation or lack of basic preventative maintenance which includes regular cleaning of condenser coils.
In addition to the Three (3) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free
from defects in both material and workmanship under normal and proper use and maintenance service for a period of two (2) additional years from the
date of original installation but not to exceed five (5) years and three (3) months after shipment from the manufacturer.
Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or
replaced with a compressor or compressor parts of similar design and capacity.
The two (2) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and
does not apply to any other parts or components, including, but not limited to: cabinet, paint finish, temperature control, refrigerant, metering device,
driers, motor starting equipment, fan assembly or any other electrical component, etcetera.
The two year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1. This system contains R404A or R134A refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing
qualities. If long exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications
please call TRUE technical service department (800-325-6152). Failure to comply with recommended lubricant specification will void the compressor
warranty.
2. Drier replacement is very important and must be changed when a system is opened for servicing. A drier using XH-7 desiccant or an
exact replacement solid core drier must be used. The new drier must also be the same capacity as the drier being replaced.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of
the cabinet, proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.
In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.
Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.
TRUE’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This
warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS
WHETHER OR NOT ON ACCOUNT OF REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom
delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES
RESULTING FROM IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY
PACKET PROVIDED WITH THE UNIT.
RESIDENTIAL APPLICATIONS: TRUE assumes no liability for parts or labor coverage for component failure or other damages resulting from
installation in non-commercial or residential applications.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TRUE
is not responsible for the repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration,
neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or act of God.
IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED
COMPONENTS RESULTING FROM INCORRECT SUPPLY VOLTAGE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR UNSTABLE SUPPLY VOLTAGE.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER WARRANTIES,
EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE THREE (3) YEAR PARTS &LABOR WARRANTY AND THE ADDITIONAL TWO (2) YEAR COMPRESSOR
WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED
WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE
DESCRIPTION ON THE FACE HEREOF.
OUTSIDE U.S/CANADA.: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or
used outside the United States or Canada.
THIS WARRANTY ONLY APPLIES TO UNITS SHIPPED FROM TRUE’S MANUFACTURING FACILITIES AFTER JANUARY 1, 2013.
PRODUCT MUST BE PURCHASED IN THE COUNTRY WHERE SERVICE IS REQUESTED.