True TUC-48F-HC User manual

UNDERCOUNTER AND WORKTOP FREEZERS
TRUE FOOD SERVICE EQUIPMENT, INC.
2001 East Terra Lane • O’Fallon, Missouri 63366-4434
(636)-240-2400 • FAX [phone] • INT'L FAX [phone] • (800)-325-6152
Parts Department (800)-424-TRUE • Parts Department FAX# [phone]
Web: www.truemfg.com
TRUE
FOOD SERVICE EQUIPMENT, INC.
INSTALLATION MANUAL
INSTALLATION MANUAL
UNDERCOUNTER & WORKTOP FREEZERS
TUC-48F-D-4
TUC-27F
TWT-44F
TWT-67F
CONGRATULATIONS!
You have just purchased the finest commercial freezer available.
You can expect many years of trouble-free operation.
TABLE OF CONTENTS
SAFETY INFORMATION
Safety Precautions 1
Proper Disposal, Connecting Electricity, & Adapter Plugs 2
INSTALLATION
Ownership, Uncrating & How to Connect to Electricity 3
Wire Gauge Chart 4
Locating and Leveling 5
Installation of Legs or Castors 6
SETUP
Standard Accessories 7
OPERATION
Startup 9
Mechanical Temperature Controls Sequence of Operation 10
Electronic Temperature Controls Sequence of Operation 16
MAINTENANCE, CARE, CLEANING
Cleaning Condenser Coil 26
Important Warranty Information 26
Stainless Steel Equipment Care and Cleaning 27
WARRANTY
Warranty 28

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Loss or spoilage of products in your refrigerator/
freezer is not covered by warranty. In addition to
following recommended installation procedures
you must run the refrigerator/freezer 24 hours
prior to usage.
NOTICE TO CUSTOMER
WARNING: Use this appliance for its intended purpose as described in this Owner Manual.
How to Maintain Your True Refrigerator to Receive the Most Efficient and Successful Operation.
You have selected one of the finest commercial refrigeration units made. It is manufactured under strict quality controls with only the best
quality materials available.Your TRUE cooler when properly maintained will give you many years of trouble-free service.
TO LOCATE REFRIGERANT TYPE, SEE SERIAL LABEL INSIDE CABINET. This cabinet may contain fluorinated greenhouse
gas covered by the Kyoto Protocol (please refer to cabinet’s inner label for type and volume, GWP of 134a= 1,300. R404a= 3,800).
FOR HYDROCARBON REFRIGERATION ONLY (R-290) SEE BELOW:
• DANGER - Risk of fire or explosion. Flammable refrigerant used. Do not use mechanical devices to defrost refrigerator. Do not
puncture refrigerant tubing.
• DANGER - Risk of fire or explosion. Flammable refrigerant used. To be repaired only by trained service personnel. Do not puncture
refrigerant tubing.
• CAUTION - Risk of fire or explosion. Flammable refrigerant used. Consult repair manual/owner’s guide before attempting to service
this product. All safety precautions must be followed.
• CAUTION - Risk of fire or explosion. Dispose of properly in accordance with federal or local regulations. Flammable refrigerant used.
• CAUTION - Risk of fire or explosion due to puncture of refrigerant tubing; follow handling instructions carefully. Flammable refrigerant
used.
• CAUTION - Keep clear of obstruction all ventilation openings in the appliance enclosure or in the structure for building-in.
SAFETY INFORMATION
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be
followed, including the following:
• This refrigerator must be properly installed and located in
accordance with the Installation Instructions before it is used.
• Do not allow children to climb, stand or hang on the shelves
in the refrigerator. They could damage the refrigerator and
seriously injure themselves.
• Do not touch the cold surfaces in the freezer compartment
when hands are damp or wet. Skin may stick to these
extremely cold surfaces.
• Do not store or use gasoline or other flammable vapors and
liquids in the vicinity of this or any other appliance. Do not store
explosive substances such as aerosol cans with a flammable
propellant in this appliance.
• Keep fingers out of the “pinch point” areas; clearances between
the doors and between the doors and cabinet are necessarily
small; be careful closing doors when children are in the area.
• Unplug the refrigerator before cleaning and making repairs.
• Setting temperature controls to the 0 position does not
remove power to the light circuit, perimeter heaters, or
evaporator fans.
NOTE: We strongly recommend that any servicing be preformed
by a qualified technician.

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RISK OF CHILD
ENTRAPMENT
PROPER DISPOSAL OF THE REFRIGERATOR
Child entrapment and suffocation are not problems of the past.
Junked or abandoned refrigerators are still dangerous… even if they
will sit for “just a few days.” If you are getting rid of your old refrigera-
tor, please follow the instructions below to help prevent accidents.
BEFORE YOU THROW AWAY YOUR OLD
REFRIGERATOR OR FREEZER:
• Take off the doors.
• Leave the shelves in place so that children may not easily climb
inside.
APPLIANCE DISPOSAL
When recycling appliance please make sure that the refrigerants are
handled according to local and national codes, requirements and
regulations.
REFRIGERANT DISPOSAL
Your old refrigerator may have a cooling system that uses “Ozone
Depleting” chemicals. If you are throwing away your old refrigerator,
make sure the refrigerant is removed for proper disposal by a quali-
fied service technician. If you intentionally release any refrigerants you
can be subject to fines and imprisonment under provisions of the
environmental regulations.
USE OF EXTENSION CORDS
NEVER USE AN EXTENSION CORD! TRUE will not war-
ranty any refrigerator that has been connected to an extension cord.
REPLACEMENT PARTS
• Component parts shall be replaced with like components.
• Servicing shall be done by authorized service personnel, to
minimize the risk of possible ignition due to incorrect parts or
improper service.
• Lamps must be replaced by identical lamps only.
• If the supply cord is damaged, it must be replaced by a special
cord or assembly available from the manufacturer or its service
agent.
HOW TO CONNECT ELECTRICITY
DO NOT, UNDER ANY CIRCUMSTANCES, CUT OR
REMOVE THE GROUND PRONG FROM THE POWER
CORD. FOR PERSONAL SAFETY, THIS APPLIANCE
MUST BE PROPERLY GROUNDED.
The power cord from this appliance is equipped with a grounding
plug which minimizes the possibility of electric shock hazard.
Have the wall outlet and circuit checked by a qualified electrician to
make sure the outlet is properly grounded.
If the outlet is a standard 2-prong outlet, it is your personal respon-
sibility and obligation to have it replaced with the properly grounded
wall outlet.
The refrigerator should always be plugged into it’s own individual
electrical circuit, which has a voltage rating that matches the rating
plate.
This provides the best performance and also prevents overloading
building wiring circuits which could cause a fire hazard from over-
heated wires.
Never unplug your refrigerator by pulling on the power cord. Always
grip plug firmly and pull straight out from the outlet.
Repair or replace immediately all power cords that have become
frayed or otherwise damaged. Do not use a cord that shows cracks
or abrasion damage along its length or at either end.
When removing the refrigerator away from the wall, be careful not
to roll over or damage the power cord.
If supply power cord is damaged it should be replaced with original
equipment manufacture parts. To avoid hazard this should be done
by a qualified service technician.
USE OF ADAPTER PLUGS
NEVER USE AN ADAPTER PLUG! Because of potential safety
hazards under certain conditions, we strongly recommend against the
use of an adapter plug.
The incoming power source to the cabinet including any adapters
used must have the adequate power available and must be properly
grounded. Only adapters listed with UL should be used.
NORTH AMERICA USE ONLY!
NEMA plugs
TRUE uses these types of plugs. If you do not have the right outlet
have a certified electrician install the correct power source.
NOTE: International plug configurations vary by voltage and country.
115/60/1
NEMA-5-15R
115/208-230/1
NEMA-14-20R
115/60/1
NEMA-5-20R
208-230/60/1
NEMA-6-15R
WARNING!DANGER!

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INSTALLATION
OWNERSHIP
To ensure that your unit works properly from the first day, it must
be installed properly. We highly recommend a trained refrigeration
mechanic and electrician install your TRUE equipment.The cost of a
professional installation is money well spent.
Before you start to install your TRUE unit, carefully inspect it for
freight damage. If damage is discovered, immediately file a claim with
the delivery freight carrier.
TRUE is not responsible for damage incurred during shipment.
UNCRATING
TOOLS REQUIRED
• Adjustable Wrench
• Phillips Screwdriver
• Level
The following procedure is recommended for uncrating the unit:
A. Remove the outer packaging, (cardboard and bubbles or
Styrofoam corners and clear plastic). Inspect for concealed
damage. Again, immediately file a claim with the freight carrier
if there is damage.
B. Move your unit as close to the final location as possible before
removing the wooden skid.
C. Remove door bracket on swinging glass door models (see
image 1-2). Do not throw the bracket or blocks away. For
future cabinet movement the bracket and blocks will need to
be installed so the glass door does not receive any damage.
(See image for bracket and shipping block removal)
NOTE: KEYS FOR COOLERS WITH DOOR LOCKS
ARE LOCATED IN WARRANTY PACKETS.
ELECTRIC INSTALLATION & SAFETY
INFORMATION
• If the supply cord is damaged, it must be replaced by a special
cord or assembly available from the manufacturer or its service
agent.
• Lamps must be replaced by identical lamps only.
• Appliance tested according to the climate classes 5 and 7
temperature and relative humidity.
ELECTRICAL INSTRUCTIONS
A. Before your new unit is connected to a power supply, check the
incoming voltage with a voltmeter. If anything less than 100% of
the rated voltage for operation is noted, correct immediately.
B. All units are equipped with a service cord, and must be
powered at proper operating voltage at all times. Refer to
cabinet data plate for this voltage.
TRUE RECOMMENDS THAT A SOLE USE CIRCUIT BE
DEDICATED FOR THE UNIT.
WARNING: Compressor warranties are void if compressor burns
out due to low voltage.
WARNING: Power supply cord ground should not be removed!
WARNING: Do not use electrical appliances inside the food stor-
age compartments of the appliances unless they are of the type
recommended by the manufacturer.
NOTE: To reference wiring diagram, remove front louvered grill,
wiring diagram is positioned on the inside cabinet wall.

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230 Volts Distance In Feet To Center of Load
Amps 20 30 40 50 60 70 80 90 100 120 140 160
5 14 14 14 14 14 14 14 14 14 14 14 14
6 14 14 14 14 14 14 14 14 14 14 14 12
7 14 14 14 14 14 14 14 14 14 14 12 12
8 14 14 14 14 14 14 14 14 14 12 12 12
9 14 14 14 14 14 14 14 14 12 12 12 10
10 14 14 14 14 14 14 14 12 12 12 10 10
12 14 14 14 14 14 14 12 12 12 10 10 10
14 14 14 14 14 14 12 12 12 10 10 10 8
16 14 14 14 14 12 12 12 10 10 10 8 8
18 14 14 14 12 12 12 10 10 10 8 8 8
20 14 14 14 12 10 10 10 10 10 8 8 8
25 14 14 12 12 10 10 10 10 8 8 6 6
30 14 12 12 10 10 10 8 8 8 6 6 6
35 14 12 10 10 10 8 8 8 8 6 6 5
40 14 12 10 10 8 8 8 6 6 6 5 5
50 12 10 10 8 6 6 6 6 6 5 4 4
60 12 10 8 6 6 6 6 6 5 4 4 3
70 10 10 8 6 6 6 5 5 4 4 2 2
80 10 8 8 6 6 5 5 4 4 3 2 2
90 10 8 6 6 5 5 4 4 3 3 1 1
100 10 8 6 6 5 4 4 3 3 2 1 1
115 Volts Distance In Feet To Center of Load
Amps 20 30 40 50 60 70 80 90 100 120 140 160
2 14 14 14 14 14 14 14 14 14 14 14 14
3 14 14 14 14 14 14 14 14 14 14 14 12
4 14 14 14 14 14 14 14 14 14 12 12 12
5 14 14 14 14 14 14 14 12 12 12 10 10
6 14 14 14 14 14 14 12 12 12 10 10 10
7 14 14 14 14 14 12 12 12 10 10 10 8
8 14 14 14 14 12 12 12 10 10 10 8 8
9 14 14 14 12 12 12 10 10 10 8 8 8
10 14 14 14 12 12 10 10 10 10 8 8 8
12 14 14 12 12 10 10 10 8 8 8 8 6
14 14 14 12 10 10 10 8 8 8 6 6 6
16 14 12 12 10 10 8 8 8 8 6 6 6
18 14 12 10 10 8 8 8 8 8 8 8 5
20 14 12 10 10 8 8 8 6 6 6 5 5
25 12 10 10 8 8 6 6 6 6 5 4 4
30 12 10 8 8 6 6 6 6 5 4 4 3
35 10 10 8 6 6 6 5 5 4 4 3 2
40 10 8 8 6 6 5 5 4 4 3 2 2
45 10 8 6 6 6 5 4 4 3 3 2 1
50 10 8 6 6 5 4 4 3 3 2 1 1
WIRE GAUGE CHART

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LEVELING
A. Set unit in its final location. Be sure there is adequate ventilation
in your room. Under extreme heat conditions, (100°F+,
38°C+), you may want to install an exhaust fan.
WARNING: WARRANTY IS VOID IF VENTILATION IS
INSUFFICIENT.
B. Proper leveling of your TRUE cooler is critical to operating
success (for non-mobile models). Effective condensate removal
and door operation will be effected by leveling.
C. The cooler should be leveled front to back and side to side with
a level.
D. Ensure that the drain hose or hoses are positioned in the pan.
E. Free plug and cord from inside the lower rear of the cooler (do
not plug in).
F. The unit should be placed close enough to the electrical supply
so that extension cords are never used.
WARNING: CABINET WARRANTIES ARE VOID IF
OEM POWER CORD IS TAMPERED WITH.TRUE
WILL NOT WARRANTY ANY UNITS THAT ARE
CONNECTED TO AN EXTENSION CORD.
LOCATING
A. Remove louver from the front of cabinet (see page 11 for
louver grill removal / reinstallation) and backguard (if applicable)
from rear of cabinet.
B. Skid bolts are located in each of 4 corners inside cabinet
bottom. See photo A.
C. Remove skid bolts. See photo B.
D. Cut straps if applicable. See photo C.
E. Carefully lift cabinet off of skid.
F. Appliance tested according to the climate classes 5 and 7 for
temperature and relative humidity.
WARNING: Be sure there is adequate ventilation in your room.
Under extreme heat conditions, (100°F+, 38°C+), you may want to
install an exhaust fan. Warranty is void if ventilation is insufficient.
CLEARANCES (For proper cabinet operation, clearance guide-
lines should be followed).
TUC/TWT FREEZERS – 1" at the rear, 0" at the sides, and 0" at
the top.
TUC-24F-HC - 0" at the rear, 0" at the sides, and 0" at the top.
When lifting unit remember to leave the cabinet upright for 24 hours
before plugging into power source.
Removing skid from bottom
of cabinet.
A
B C

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INSTALLATION OF CASTORS OR
OPTIONAL LEGS
Important Safeguard for installation of leg/castor. Images 1-5 demon-
strate procedure.
SECURING CASTORS AND LEGS
To obtain maximum strength and stability of the unit, it is important
that you make sure each castor is secure. Optional legs are hand-
tightened securely against the lower rail assembly see image 4-5. The
bearing race on the castor or the top edge of the leg must make firm
contact with the rail.
LEVELING SHIMS
Four leveling shims have been provided for leveling castored units
positioned on uneven floors. Shims must be positioned between rail
end and bearing race.
A. Turn the bearing race counter-clockwise until the cabinet is
level. Level front to back and side to side. (diagonally)
B. Install the desired number of shims, making sure the slot of the
shim is in contact with the threaded stem of the castor. See
image 2.
C. If more than one shim is used, turn the slot at a 90° angle so
they are not in line.
D. Turn the bearing race clockwise to tighten and secure the
castor by tightening the anchoring bolt with a 3/4 inch open-
end wrench or the tool provided. See image 3.
CAUTION: TO AVOID DAMAGE TO LOWER RAIL
ASSEMBLY, SLOWLY RAISE UNIT TO UPRIGHT
POSITION.
NOTE: OPEN HOLES LOCATED ON THE CROSS
MEMBERS OF THE FRAME RAIL SHOULD BE
PLUGGED BEFORE UNIT IS IN USE.
Rail End
Lower Rail
Assembly
Snug Fit
Here
Leveling Shim
CastorLeg
Bearin
g
Race
Lower Rail Assembly
Snug Fit
Here
Rail End
Thread castor into the underside of
cabinet frame rail.
1
For leveling, insert the shim between
castor and frame rail.
2
Use the tool provided to tighten the
castor into place.
3
Thread leg into cabinet bottom
frame rail.
4
5
The end of the leg is adjustable for
easy leveling.

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SHELVING INSTALLATION / OPERATION
SHELF INSTALLATION:
A. Hook shelf clips onto shelf standards.
B. Position all four shelf clips equal in distance from the floor for
flat shelves.
C. Shelves are oriented so that cross support bars are facing
down.
D. Place shelves on shelf clips making sure all corners are seated
properly.
Shelf
Clip
Shelf
Shelf
Pillaster
(I-beam)
Shelf
Standards
WARNING!
Do not use pliers or any crimping tools when installing shelf clips.
Altering shelf clips in any way can lead to shelving instability.
STANDARD ACCESSORIES
SETUP

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SHELF INSTALLATION:
For Proper Shelf Clip Installation Please Read The Following
Instructions.
STEP 1
Install the top tab of the shelf clip into the proper hole. Push up on
the bottom of the clip. (See image 1).
STEP 2
Bottom tab of the shelf clip will fit tightly.You may need to squeeze
or twist the bottom of the shelf clip to install. (See images 2 & 3).
STEP 3
After installation, the shelf clip will fit snug into the shelf standard.
The shelf clip should not be loose or able to wiggle out of the shelf
standard.
SHELF INSTALLATION TIPS
1. Install all the shelf clips before installing the shelves.
2. Start at the bottom in terms of shelf installation and work your
way up.
3. Always lay the back of each shelf down on the rear clips before
the front.
Installing top tab of shelf clip
1
Installing bottom of the shelf clip
2
You may need to squeeze or
twist the bottom of the shelf
clip to install
3
Shelf clip installation complete
4
DRAWER SET 2
REMOVAL
Slide out drawer and locate white drawer retainer.
Push white drawer retainer towards drawer front panel.
Pull up on the white drawer retainer and disengage from drawer.
Image 5.
Pull out and remove drawers.
INSTALLATION
Verify white drawer retainer is in the up position. Image 6.
Insert drawer onto drawer slide and push into position. Image 7.
Secure drawer to slide by pushing down on the white drawer retainer
and pushing back to lock. Image 8.
Verify drawer operation.
5678
DRAWER REMOVAL & INSTALLATION
Depending on the version and model of the cabinet, one of the fol-
lowing drawer configurations will be standard.
DRAWER SET 1
REMOVAL
Open drawer completely. Roller clips will be in the down position.
Images 1 & 2.
While holding the sides of the drawer, use your finger to rotate the
clips upward. Image 3.
Lift drawer and remove from channel. Image 4.
INSTALLATION
Lower rear rollers into channel slots.
With the roller clips in the upward position, lower front rollers into
channel.
Make sure roller clips are in the down position.
1 2 3 4

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STARTUP
A. The compressor is ready to operate. Plug in the freezer.
IF CABINET DOES NOT COOL AFTER ONE HOUR
REFER TO THE FULL INSTALLATION MANUAL
ON-LINE AT WWW.TRUEMFG.COM.
B. Temperature controls are factory-set to give refrigerators an
approximate temperature of 35°F and freezers an approximate
temperature of -10°F. Allow unit to function several hours,
completely cooling cabinet before changing the control setting.
Temperature Control Location and Settings.
• Electronic temperature control is located on rear of unit or
behind access grill.
• LAE temperature control is located on the front of cabinet
countertop or in/behind louvered grill.
• Mechanical temperature control is located inside of unit.
See website for adjustments, sequence of operation, and more
information.
C. Excessive tampering with the control could lead to service
difficulties. Should it ever become necessary to replace
temperature control, be sure it is ordered from your TRUE
dealer or recommended service agent.
D. Good air flow in your TRUE unit is critical. Be careful to
load product so that it neither presses against the back wall,
nor comes within four inches of the evaporator housing.
Refrigerated air off the coil must circulate down the back wall.
NOTE: If the unit is disconnected or shut off, wait five minutes
before starting again.
RECOMMENDATION - Before loading product we recommend
you run your TRUE unit empty for two to three days.This allows you
to be sure electrical wiring and installation are correct and no ship-
ping damage has occurred. Remember, our factory warranty does not
cover product loss!
LIGHT SWITCH LOCATION:
Light switch location depends upon the TUC & TWT freezer glass
door models. Most models will have the light switch located inside
the unit above the door. Most instances the switch is located next to
the light on the ceiling.
OPERATION

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MECHANICAL TEMPERATURE CONTROLS
AIR SENSING
An air sensing temperature control used in a freezer application will require a defrost cycle with
heaters to ensure that the evaporator coil is kept clear of frost and ice.
MECHANICAL TEMPERATURE CONTROL GENERAL SEQUENCE OF OPERATION
MECHANICAL CONTROL FREEZER GENERAL SEQUENCE OF OPERATION
1. Cabinet is plugged in.
a. Interior lights will illuminate on glass door models only. If lights do not come on, verify the light switch is in
the “ON” position. Solid door cabinets may or may not have lights that may be controlled by the door switch.
2. The compressor only will start if the temperature control is calling for cooling. (If the compressor does not start, verify that
the temperature control is not in the “OFF” or “0” position or the cabinet is not in a defrost event.)
a. The evaporator fan(s) will remain off until a specific temperature of the evaporator coil is reached.
3. The temperature control may cycle the compressor and evaporator fan(s) on and off together.
a. The temperature control is sensing the air temperature.
b. The temperature control should be set on the #4 or #5.
c. The warmest setting is #1, the coldest is #9, and #0 is the off position.
d. The thermometer is designed to read and display a cabinet temperature not a product temperature.
The thermometer may reflect the refrigeration cycle swings of up and down temperatures.
The most accurate temperature on a cabinet's operation is to verify the product temperature.
4. The defrost timer will initiate defrost during specific times of day.
a. At this time, the compressor and evaporator fan(s) will turn off and the evaporator coil heater and drain tube heater will
be energized. Some cabinets may also change the rotation of the reversing condenser fan motor.
b. After the predetermined evaporator coil temperature has been reached or duration for defrost has expired, the
compressor will restart and the evaporator fan(s) will remain off until a specific temperature of the evaporator coil is
reached.

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1
INSTALLATION INSTRUCTIONS
DANFOSS TEMPERATURE CONTROL ADJUSTMENT
FOR HIGH ALTITUDE APPLICATIONS:
REQUIRED TOOLS:
• Allen Wrench (5/64")
• Torx Screw (T-7)
TERMS:
Cut-out - Temperature sensed by the controller that shuts the
compressor off.
Cut-in - Temperature sensed by the controller that turns the
compressor on.
WHEN TO MAKE AN ADJUSTMENT TO A MECHANICAL TEMPERATURE CONTROL
OPERATION INSTRUCTIONS:
REQUIRED TOOLS:
• Jewelers Screw Driver (Small Screw Driver)
GE CONTROL INSTRUCTIONS:
The scale to the right may be used as a guide for measuring
degrees of rotation required for altitude correction. See Figure 1.
The arrows indicate direction of screw rotation. Turn calibration
screw clockwise to obtain warmer operating temperatures.
NOTE: Each 1/4 turn of the calibration screw is equal to
approximately 2 degrees F. Do not make more than 3/4 turn.
After making adjustment, measure temperature during three
cycles before adjusting again.
NOTE: Only adjust the screw
(small flathead) on the face of
the control (next to the cam).
See Figure 3.
Follow the Altitude Correction
Table to the right.
We advise to make a mechanical temperature control adjustment only for a high altitude location.
Compressor
Te r minals
Ground
Ter minal
To adjust the temperature control
take the control knob off to view the
cut-in screw. (See Photo Above)
Front of Temperature Control
Calibration
Screw
1 2
3
Cut-out Adjustment
Screw Allen (5/64" or 2 mm.)
Cut-in Adjustment
Screw Torx (T-7)
Compressor
Connection
ALTITUDE CORRECTION TABLE:
CALIBRATION SCREW ADJUSTS
BOTH CUT-IN AND CUT-OUT
Altitude (Feet)
2000
3000
4000
5000
6000
7000
8000
9000
10,000
Clockwise Turns
7/60
11/60
15/60
19/60
23/60
27/60
30/60
34/60
37/60
Compressor Connection
(double terminal)
HOW TO ADJUST A MECHANICAL TEMPERATURE CONTROL
Altitude Correction
Scale Guide for Measuring Back of Temperature Control
Bottom of Temperature Control

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INSTALLATION INSTRUCTIONS
TEMPERATURE CONTROL ALTITUDE ADJUSTMENT:
REQUIRED TOOLS:
• Allen Wrench (5/64”)
• Torx Screw (T-7)
The scale to the right may be used as a guide for measuring degrees of rotation required for altitude
correction. The arrows indicate direction of screw rotation. See Figure 1.
IMPORTANT: Upright models ordered with “High Altitude” temperature controls are
pre-calibrated and do not require adjustment.
90
180
270
360
1
Scale Guide for Measuring
INSTRUCTIONS: DANFOSS TEMPERATURE CONTROL ADJUSTMENT FOR
HIGH ALTITUDE APPLICATIONS
STEP 1 - Unplug cooler.
STEP 2 - Remove the screws that secure the temperature control to the inset box.
STEP 3 - To make these adjustments it may be necessary to remove the temperature control from the housing.
NOTE: You may have to remove the wires attached to the control. Take note as to which wire is on which spade terminal.
STEP 4 - Pull out gently from cabinet.
NOTE: Mechanical temperature controllers are affected when functioning at high altitude.
The cut-in and cut-out temperatures will be colder than when the controller functions closer to sea level.
STEP 5 - For high elevation installations, it may be necessary to “warm-up” the set points. To make the adjustment, insert the
appropriate tool in each adjustment screw and turn 1/4 of a revolution clockwise (to the right). This procedure will adjust both
the cut-in and cut-out about 2˚F warmer.
STEP 6 - Make sure to reconnect the wires to the proper spade terminal when reinstalling.
INSTRUCTIONS: CUTLER HAMMER TEMPERATURE CONTROL ALTITUDE ADJUSTMENT
STEP 1 - Unplug cooler.
STEP 2 - Turn the temperature control to the “9” position.
STEP 3 - Remove the screws that secure the mounting plate to the evaporator top. See Figure 2.
STEP 4 - Pull control down gently from housing.
STEP 5 - Turn screws counterclockwise (CCW).
STEP 6 - Reassemble to cooler housing and return the temperature control to the “5” position.

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O
9
8
7
6
5
4
3
2
1
2
O
9
8
7
5
4
3
2
1
CUT
OUT
CUT
IN
COLDER
BUL. NO.
CHART
CCW Adjustment
(based on 360°/
complete turn)Height
2000' 42°
3000' 78°
4000' 114°
5000' 150°
6000' 186°
7000' 222°
8000' 258°
9000' 294°
10,000' 330°

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NOTICE: If timer is not set for a minimum of 3 defrost per day
for 30 minutes each, the coil may develop excessive frost.This may
lead to system failure and product loss, which is not covered under
warranty.
The following procedure may be followed to customize your needs.
High usage, high temperature, and high humidity may require 4
defrost settings per day.
WARNING: Always follow the manufacturer’s recommended
settings when programming the amount and duration of the defrost
cycles.
STEP 1: The white tabs located on the outmost area of the time
clock have been factory set for (6:00 a.m., 2:00 p.m., and 10:00
p.m.). Each tab represents 15 minutes of defrost time. Notice that at
each defrost time two white tabs are set for 15 minutes each for a
total of 30 minutes of defrost.
STEP 2: In order to program the time to begin the defrost cycle,
flip the white tabs out to set the defrost time.To eliminate a defrost
time flip the white tabs back toward the center of the Defrost
Timer.
STEP 3: TRUE recommends a 30 minute defrost cycle three times
per day.
DEFROST TIMER
DEFROST TIME CLOCK OPERATION FOR UNITS
WITH MECHANICAL CONTROL
RECOMMENDED DEFROST SETTINGS:
TRUE Manufacturing has factory set your defrost time clock to a
recommended time and duration defrost scenario. All refrigeration
equipment operating below 30°F will accumulate frost on the evapo-
rator coil and will require routine defrost.Your TRUE equipment has
been designed for three defrost periods (6:00 a.m., 2:00 p.m. and
10:00 p.m.). If you decide to deviate from these defrost time settings
please follow the procedures for adjustment below.
TOOLS REQUIRED
• Phillips Head Screwdriver
• 1/4" Nut Driver or Socket
SETTING THE TIMER:
UNPLUG UNIT FROM POWER SUPPLY! DO NOT SET THE TIME
BY ROTATING THE “OUTER” DIAL.
Turn the minute hand clockwise until the time of day on the outer
dial is aligned with the triangle marker on the inner dial (two o’clock
position).
ADJUSTING THE DEFROST TIMER:
Your TRUE freezer contains a defrost system that is temperature
terminated, however the time clock has been designed with a time
termination back-up so that the defrost period will not exceed thirty
minutes. While TRUE requires a minimum 3 defrost periods not to
exceed 30 minutes the procedure on this page should be followed
to customize your specific needs.
1
Outer most dial.
White tabs represent 15
minutes of defrost time.
Time of day.
Inner most dial.
2

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DEFROST CONTROLS
TIME INITIATED,TIME TERMINATED
Timer Location: Defrost timer can be found directly below the
mechanical temperature control.
To adjust the defrost cycle time there is only one possible adjustment;
Once the cabinet has reach the design temperature, pick the time
of the day that you want the unit to defrost. Turn the actuating gear
clockwise until the contacts change position initiating the defrost
cycle. The next defrost cycle will occur 6-8 hours later, depending
upon model.

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ELECTRONIC TEMPERATURE CONTROLS
LAE ELECTRONIC CONTROL GENERAL SEQUENCE OF OPERATION
1. Cabinet is plugged in.
a. Display will illuminate.
b. Interior light will illuminate on Glass Door Models only. Solid door cabinet lights are controlled by the door switch.
2. After the LAE control preprogrammed time delay of up to 6 minutes, the compressor and evaporator fan(s) will
start if the control is calling for cooling.
a. Control or condenser fans may be already pre-programmed from the factory so at the start of every compressor cycle or
during a defrost cycle, the condenser fan(s) will reverse for 30 seconds to blow dirt off the condensing coil.
3. The LAE control will cycle the compressor but may also cycle evaporator fan(s) on and off determined by the
Set-Point and Differential temperatures.
a. The Set-Point is the adjustable preprogrammed temperature which shuts off the compressor and evaporator fan(s).
This is not the programmed cabinet temperature.
b. The Differential is the non adjustable preprogrammed temperature that is added to the Set-Point temperature that
will restart the compressor and evaporator fan(s).
c. The LAE control is designed to read and display a cabinet temperature not a product temperature.
This cabinet temperature may reflect the refrigeration cycle of the Set-Point and it’s Differential.
The most accurate temperature on a cabinets operation is to verify the product temperature.
Example: If the Set-Point is -9°F/-23°C and the Differential is 10°F/5°C
(Set-Point) -9°F + 10 (Differential) = 1°F
Or
(Set-Point) -23°C + 5 (Differential) = -18°C
The compressor and evaporator fan(s) will cycle off -9°F/-23°C and back on at 1°F/-18°C
4. The LAE control may be preprogrammed to initiate defrost by interval or at specific times of day.
a. At this time the “dEF” will appear on the display and compressor will turn off until a preprogrammed temperature
or duration is reached. During this time for freezers only, evaporator fan(s) will also turn off and the coil heater and
drain tube heaters will also be energized. Some cabinets may also change the rotation of the reversing condenser
fan motor.
b. After the preprogrammed temperature or duration for defrost has been reached there may be a short delay
for both the compressor and evaporator fans to restart. At this time “dEF” may still appear on the display for a
short time.
LAE ELECTRONIC TEMPERATURE CONTROL GENERAL SEQUENCE OF OPERATION
t1 = supply air / return air* (thermostat)
t2 = coil / copper line (defrost)
t3 = return air / supply air* (display)
t3 probe is not installed and / or activated in all applications
with t3 is not installed and / or activated, the display probe is t1.
*STA, STG, STM, STR Models.

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HOW TO DIAGNOSE AN LAE ELECTRONIC CONTROL
HOW TO LOCK AND UNLOCK LAE CONTROLLER:
STEP 1 - To change lock setting press and release the Info button .
“t1” will appear. See image 1.
STEP 2 - Press the Down button until “Loc” appears. See image 2.
STEP 3 - While pressing and holding the Info button press the Up
or Down button to change the lock settings. If “no” appears,
the controller is unlocked. If “yes” appears, the controller is locked. See
images 3 and 4.
STEP 4 - Once the lock setting has been set correctly release the
info button . Wait 5 seconds for the display to show temperature.
See image 5.
USING THE LAE ELECTRONIC CONTROL
LOCKING AND UNLOCKING THE LAE CONTROLLER:
WHY: Locking of control is necessary to prevent changes to program that may affect
cabinet operation.
Image 3: If “no” appears on screen,
the controller is unlocked.
3
2
1
5
4
Image 4: If “yes” appears on screen, the
controller is locked.
Indicator lights for Refrigeration/Heating Mode, Fan Operation, Defrost Mode.
LAE Control
Info / Set Point
Button
Manual Activation
Up Button
Manual Defrost /
Down Button
Stand-By
Button
LAE Control Icons
Compressor Running
Activation of 2nd Parameter Set
Alarm
Cabinet in Defrost
Evaporator Fan Running

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HOW TO TURN OFF THE LAE ELECTRONIC CONTROL:
May need to unlock control.
WHY: Turning off the control will deactivate all electrical components.
CAUTION: Turning off the control will not shut off power to the cabinet. Cabinet
must be unplugged prior to any repair.
HOW TO TURN OFF THE LAE ELECTRONIC CONTROL:
STEP 1 - To turn off control, press and hold the Stand-by button until
"OFF" appears. Release Stand-by button. See Image 2.
STEP 2 -To turn on control, repeat prior steps and a temperature will appear.
ON Position
TURNING THE GLASS DOOR MODEL LIGHTS ON AND OFF:
May need to unlock control.
WHY: Light may be controlled by LAE Controller or interior light switch.
(Solid Door model lights are controlled by a
door switch)
HOW TO TURN THE GLASS DOOR MODEL LIGHT ON
AND OFF:
STEP 1 - To control interior / sign lights by the LAE Controller, press and
release the Manual Activation button .
STEP 2 - To control interior / sign lights by the interior door switch, depress
the rocker switch to the “ON” position. Light switch is located on inside top
right of the ceiling.
1
2
LAE Control
Manual Activation
Up Button
Info / Set Point
Button
Stand-By
Button
Manual Defrost /
Down Button

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CHANGING THE "SET POINT":
May need to unlock control.
WHY: The set point is the temperature at which the compressor will shut off.
NOTE: The “set point” IS NOT the cabinet holding temperature.
HOW TO CHANGE THE “SET POINT”:
STEP 1 - To see the set point, press and hold the Info button .
See image 1.
STEP 2 - While still holding the Info button , press the Up or
Down button to change the “set point”.
STEP 3 - Once the “set point” has been set correctly release the Info
button .The display will show temperature. See image 2.
1
2
LAE Control
Manual Activation
Up Button
Info / Set Point
Button
Stand-By
Button
Manual Defrost /
Down Button