
 7
6 Maintenance 
WARNING - Before undertaking 
maintenance operations or adjustments 
switch off machine and unplug from the 
electricity supply. 
The machine requires minimum 
maintenance apart from the following checks 
by the operator. 
•Supply cord - Regularly inspect sheath, 
plug and cord anchorage for damage or 
loose connection. 
•Body of the machine - Clean with a damp 
cloth. 
•Air vents - Check for dust accumulation 
around the air inlet and outlet vents of the 
motor cooling-air system and clean if 
necessary. 
Blocked vents will cause the motor to 
overheat, and may lead to premature 
failure. Warranty claims for this type of 
damage will not be accepted 
•Solution tank - Check water flow, if 
restricted inspect hoses and tubes for 
blockage or kinks. Dismantle control valve 
to clean if necessary. Check switch 
interlock for correct operation. 
•Motor overload cut-out - All machines 
are fitted with an automatic reset motor 
overload cut-out. The cut-out will operate 
to protect the motor from overheating by 
switching the machine off when there is 
excessive friction/resistance to the 
cleaning head on the floor. This is usually 
caused by the stickiness of the pad or 
floor. Turn the cleaning pad over or if both 
sides are dirty replace with a clean pad. It 
is not possible to obtain a good finish on 
the floor using a dirty pad. Should the cut-
out operate it will reset automatically when 
the motor has cooled sufficiently, usually 
after 15 - 30 mins. 
IMPORTANT - Should the machine fail to 
operate contact Truvox Customer Service 
Department for rapid attention. 
After sales service
 
Truvox machines are high quality machines 
that have been tested for safety by 
authorised technicians. It is always apparent 
that after longer working periods, electrical 
and mechanical components will show signs 
of wear and tear or ageing. 
 
To maintain operational safety and reliability 
the following service interval has been 
defined: Every year or after 250 hours. 
 
Under extreme or specialised conditions 
and/or insufficient maintenance, shorter 
maintenance intervals are necessary. Use 
only original Truvox spare parts. Use of other 
spare parts will invalidate all warranty and 
liability claims! 
 
Should you require after sales service please 
contact the supplier from whom you 
purchased the machine,who will arrange 
service. Repairs and servicing of Truvox 
products should only be performed by 
trained staff. Improper repairs can cause 
considerable dangers to the user. 
Enquire about the Truvox low cost and 
efficient Maintenance Contract. 
 
8 Guarantee
 
Your product is guaranteed for two years 
from the date of original purchase, or hire 
purchase, against defects in materials or 
workmanship during manufacture. Within the 
guarantee period we undertake at our 
discretion, to repair or replace free of charge 
to the purchaser, any part found to be 
defective, subject to the following conditions. 
CONDITIONS 
1. Claims made under the terms of the 
guarantee must be supported by the original 
invoice/bill of sale issued at the time of sale, 
or the machine Serial No. 
2. For claims under this guarantee contact 
the supplier from whom you purchased the 
product who will arrange the appropriate 
action. Do not initially return the product as 
this could result in transit damage. 
3. Neither Truvox nor its distibutor shall be 
liable for any incidental or consequential 
loss. 
4. This guarantee is governed by the laws of 
England. 
5. This guarantee does not cover any of the 
following: 
- Periodic maintenance, and repair or 
replacement of parts due to normal wear 
and tear. 
- Damage caused by accident, misuse or 
neglect, or the fitting of other than 
genuine Truvox parts. 
- Defects in other than genuine Truvox 
parts, or repairs, modifications or 
adjustments performed by other than a 
Truvox service engineer or authorised 
service agent. 
- Costs and risks of transport relating 
directly or indirectly to the guarantee of 
this product. 
- Consumable items such as, brushes, 
drive discs, filters and vacuum skirts. 
This guarantee does not affect your statutory 
rights, nor your rights against the supplier 
arising from their sales or purchase contract. 
Truvox International Limited policy is one of 
continual product development and we 
reserve the right to alter specifications 
without prior notice
.