TurboChef HHD-9500-1 User manual

TM
©2016 TurboChef Technologies, Inc.
Owner’s Manual
       

For further information, call
800.90TURBO
or
+1 214.379.6000
Original Instructions
The information contained in this manual is important for the proper installation, use, maintenance,
and repair of this oven. Follow these procedures and instructions to help ensure satisfactory baking
results and years of trouble-free service.
Errors – descriptive, typographic, or pictorial – are subject to correction. Specifications are subject to
change without notice.
Please carefully read this manual and retain it for future reference.

Important Safety Instructions
General Safety Information i
Reducing Fire Risk i
Grounding Instructions ii
Power Cord Replacement or Removal ii
Protective Earth (Ground) Symbol ii
Equipotential Bonding Symbol ii
Specifications and Installation
Theory of Operation 1
Features 1
Dimensions 1
Certifications 2
Oven Construction 2
Electrical Specifications 2
Installation 2
Unpacking Instructions 2
Installation Warnings - Read Before Lifting Oven 2
Lifting and Placing the Oven 3
Installation Near Open Heat Source 3
Oven Restraint Kit 4
ChefComm Pro® 4
ChefComm LimitedTM 4
Date and Time Prompt 4
Voltage Selection 4
Ventilation 4
Oven Maintenance
Daily Maintenance 5
Weekly Maintenance 7
Oven Controls 9
Cooking
Menu Cook Mode 10
Manual Cook Mode 12
Table of Contents

Info Mode
Information Screen 13
Counters Screen 13
Counters Screen - Fault Log 13
Options Screen 14
Options Screen - Editing 14
Options Screen - Cook More 14
Options Screen - Load Menu 14
Options Screen - VAC 14
Options Screen - Demo Mode 14
Options Screen - Manual Cooking 14
Options Screen - Diagnostic Mode 14
Options Screen - F2 Bypass 14
Settings Screen 14
Settings Screen - Temperature Measurement 14
Settings Screen - Language 14
Settings Screen - WiFi Network 15
Settings Screen - Volume 15
Settings Screen - Date 15
Settings Screen - Time 16
Service Screen 16
MFG Screen 16
Edit Mode
Edit Set Temperature 16
Edit Item Settings and Menu/Group/Item Names 16
Loading and Saving Menus 18
Troubleshooting 19
North America Limited Warranty 21
International Limited Warranty 23

This Page Left Intentionally Blank

i
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When operating this oven, strictly adhere to the following safety precautions to reduce the risk
of burns, electric shock, fire, injury, damage to oven or property near oven.
GENERAL SAFETY INFORMATION
 Read all instructions before using this appliance.
 This appliance must be grounded. Connect only to a properly grounded outlet. See “Grounding
Instructions” on page ii.
 Install or locate this appliance only in accordance with the provided installation instructions.
 This appliance should be serviced by qualified service personnel only. Contact the nearest authorized
service facility for examination, repair, or adjustment.
 Keep the cord away from heated surfaces.
X   use corrosive chemicals or vapors in this appliance; it is not designed for industrial/laboratory use.
X   allow children to use this appliance.
X   operate this appliance if it has a damaged cord or plug, is not working properly, or has been
damaged or dropped. See “Power Cord Replacement” found on page ii.
X   cover or block any openings on this appliance.
X   store this appliance outdoors.
X   use this product near water (e.g., near a kitchen sink, in a wet basement, near a swimming pool).
X   immerse the cord or plug in water.
X   let the cord hang over the edge of a table or counter.
X   use a water jet for cleaning.
X : Due to the nature of the appliance, the floors around it may be slippery.
X This appliance is not to be used by children or persons with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
REDUCING FIRE RISK
 If materials inside the oven ignite, keep the oven door closed, turn the oven off, and disconnect the
power cord or shut off power at the fuse or circuit breaker panel.
 If smoke is observed, switch off or unplug the oven. Keep the doors closed to stifle any flames.
X   use the cook cavity for storage purposes.
X   overcook food. Carefully attend to the oven if paper, plastic, or other combustible materials are
placed inside the oven to facilitate cooking.
X   leave paper products, cooking utensils, or food in the cavity when the oven is not in use.

ii SAFETY INSTRUCTIONS
GROUNDING INSTRUCTIONS
is appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric current. This oven is equipped with a cord that has
a grounding wire with a grounding plug, which must be plugged into an outlet that is properly installed and
grounded. Consult a qualified electrician or serviceman if uncertain about the ability to follow grounding
instructions or if in doubt as to whether the appliance is properly grounded.
X   use an extension cord. If the power cord is too short, have a qualified electrician or
serviceman install an outlet near the appliance.
WARNING: Improper grounding can result in risk of electric shock.
POWER CORD REPLACEMENT OR REMOVAL
If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly
qualified person.
WARNING: If the oven is unplugged during service or maintenance, the user must be able to access and
see the plug at all times to ensure that the oven remains unplugged. The plug must remain near the oven
and cannot be placed behind another appliance or in another room.
PROTECTIVE EARTH (GROUND) SYMBOL
This symbol identifies the terminal which is intended for connecting an external conductor for
protection against electric shock in case of a fault, or the terminal of a protective earth (ground)
electrode.
EQUIPOTENTIAL BONDING SYMBOL
This symbol identifies the terminals which, when connected together, bring the various parts of an
equipment or of a system to the same potential, not necesarily being the earth (ground) potential,
e.g. for local bonding.
SAVE THESE INSTRUCTIONS

1
SPECIFICATIONS AND INSTALLATION
Theory of Operation
Utilizing TurboChef’s patented technology to rapidly
cook food without compromising quality, the Double
Batch oven provides superior cooking performance
while requiring minimal space and energy consump-
tion. The oven circulates impinged air at speeds of up
to 60 mph to create high heat transfer rates and reduce
cook time. The technology includes utilizing a variable
speed blower, oscillating rack, and catalytic converter,
resulting in minimal energy input, high food quality,
and UL®-certified ventless operation (see page 4 for
details).
This manual includes instructions for installing,
cleaning, and operating Double Batch ovens. If you
have questions that are not addressed in this manual,
contact Customer Support at 800.90TURBO (+1
214.379.6000) or your Authorized Distributor.
Features
- Simple and intuitive touch controls
- Multi-language user interface
- Variable-speed High h recirculating air impingement
system
- Oscillating rack for high heat transfer without spotting
- Half-sheet pan/16-inch pizza capacity
- Stackable design (requires stacking kit)
- Smart menu system capable of storing up to 800
recipes: 400 recipes per cavity
- Built-in self diagnostics for monitoring oven
components and performance
- USB and Wi-Fi ready
Dimensions
Oven Dimensions
Height (single oven): 23.2” (589 mm)
Height (stacked ovens): 46.4” (1,179 mm)
Width: 27.7” (704 mm)
Depth (door closed): 31.7” (806 mm)
Depth (door open): 35.6” (903 mm)
Weight: 262 lb. (119 kg)
Cook Cavity Dimensions
Height: 3.3” (84 mm)
Width: 18.1” (318 mm)
Depth: 17.07” (434 mm)
Volume: 0.59 cu.ft. (16.7 liters)
Clearances
Top: 2” (51 mm)
Sides: 2” (51 mm)
Figure 1: Double Batch Oven Dimensions
1 in.
(25 mm)
1 in.
(25 mm)
27.7 in.
(704 mm)
27.7 in.
(704 mm)
46.4 in.
(1,179 mm)
23.2 in.
(589 mm)
2.5 in.
(62 mm)
3.1 in.
(80 mm)
26.1 in.
(664 mm)
28.6 in.
(726 mm)
31.7 in.
(806 mm)
23.2 in.
(589 mm)
26.1 in.
(664 mm)
28.6 in.
(726 mm)
35.6 in.
(903 mm)
2.5 in.
(62 mm)
7 in.
(177 mm)

2SPECIFICATIONS AND INSTALLATION
Certifications
cULus, UL EPH, FDA
Oven Construction
Exterior
- Stainless steel front, top, and sides
- Rubber seal for surface mounting
Interior
- 304 stainless steel
- Two fully insulated cook chambers
- Top and bottom jetplates
Electrical Specifications
TurboChef recommends a Type D circuit breaker
for all installations outside the United States.
Single Phase
US/Canada: 208/240 VAC*, 60 Hz, 45 A, 10.6 kW
3 Phase Delta
US/Canada: 208/240 VAC*, 60 Hz, 30 A, 10.6 kW
* US/Canada models include a voltage sensor
that detects 208 or 240 VAC, but does not com-
pensate for lack-of or over-voltage installations.
Installation
Install or locate this appliance only in accordance
with the instructions below.
Unpacking Instructions
1. Remove the oven from its packaging.
2. Before discarding, check the packaging
thoroughly for accessories and literature.
NOTE: Packaging may also be retained in case the
oven may at some point be shipped somewhere
else or returned to the manufacturer.
3. Check the cook cavities thoroughly for
accessories and literature.
4. Discard any packaging in the cook cavities.
Installation Warnings - Read Before Lifting Oven
WARNING: The Double Batch oven weighs
approximately 262 lb. (119 kg). Never lift
with fewer than two people.
WARNING: Never lift the oven from the
front and rear or by the door handles. Doing
so will cause the doors to misalign, resulting in
a non-warranty service call.
WARNING: The oven must be properly
placed on a food station at all times.
TurboChef will not recognize a fallen oven as
a warrantable claim and is not liable for any
injuries that may result.
WARNING: This oven is not intended for
built-in installation (i.e., installing the oven in
any structure that surrounds the oven by five
or more sides). Be sure to provide a minimum
of 2” (51 mm) clearance for all sides and 2”
(51 mm) clearance for the top.
WARNING: This oven is intended to be
stacked only with the appropriate hardware.
Contact TurboChef for details.

3
SPECIFICATIONS AND INSTALLATION
Lifting and Placing the Oven
1. Prepare a surface at least 28.6” (726 mm) deep
and capable of supporting 262 lb. (119 kg).
2. Position one or more persons at the left and
right sides of the oven.
3. Place hands under the oven and lift.
4. Place the oven on the prepared surface,
ensuring no edges are hanging off the sides.
5. Ensure the oven rack is properly installed.
When properly installed, the rack rests on
oscillating pins.
6. Plug in the oven.
Installation Near Open Heat Source
When placing a TurboChef oven near an open
heat source (Figure 2), strictly adhere to the
following:
- If the oven is being placed near a grill or stove,
a divider must exist between the oven and the
open heat source, with a minimum of 6” (152
mm) between the oven and the divider.
- If the oven is being placed near a fryer, a
divider must exist between the oven and fryer,
with a minimum of 12” (305 mm) between
the oven and the divider.
- The height of the divider must be greater
than or equal to the height of the oven
(23.2” or 589 mm).
- Verify the oven location has a minimum 2”
(51 mm) clearance on top and a minimum 2”
(51 mm) clearance on each side.
Figure 2: Installation Near Open Heat Source
Grill
Partition
Height Equal to
Oven Height
6”
(152 mm)
Minimum
12”
(305 mm)
Minimum
Deep Fryer
Counter Top / Table
Partition
Height Equal to
Oven Height

4SPECIFICATIONS AND INSTALLATION
Oven Restraint Kit
Part Number: TC3-0242
WARNING: The Oven Restraint Kit will
not prevent the oven from falling off a
countertop if the oven is pulled off or
allowed to slide off the edge. Installation
instructions are included with the kit.
ChefComm Pro®
ChefComm Limited™
Part Number: CON-7016
ChefComm Limited™ is a “read-and-transfer only”
version of ChefComm Pro® that helps ensure menu
settings are easy to distribute, while preventing them
from being altered at the store level.
Date and Time Prompt
The oven maintains a data log that contains valuable
information about the operation of the oven, including
faults, items cooked, and other events. An accurate
date and time are important for the data log. If the
oven loses the date and time as a result of prolonged
disconnection from power, a prompt will alert the
operator to set the date and time. The prompt will
only occur whenever power is cycled. If bypassed, the
operator must update the date and time from the Info
Mode Settings screen.
Voltage Selection
For North America oven models, the oven will detect
208 or 240 incoming voltage.
If incoming voltage for the store is different than the
factory-preset voltage, the operator will be required to
select either 208 or 240. The correct voltage will be
highlighted on the screen, identifying which option to
touch (see Figure 3 below).
Ventilation
The TurboChef Double Batch ovens have been
approved by Underwriter’s Laboratory® for ventless
operation (UL KNLZ listing) for all food items except
for foods classified as “fatty raw proteins.” Such foods
include bone-in, skin-on chicken, raw hamburger meat,
raw bacon, raw sausage, steaks, etc. If cooking these
types of foods, consult local HVAC codes and authori-
ties to ensure compliance with ventilation requirements.
To ensure continued compliance with all health, build-
ing, and fire codes, you are required to maintain clean
and sanitary conditions around your oven at all times.
NOTE: In no event shall the manufacturer assume any
liability for damages or injuries resulting from instal-
lations which are not in compliance with the instruc-
tions and codes previously listed. Failure to comply
with these instructions could result in the issuance
of a temporary cease and desist order from the local
health department until the environment concerns are
addressed.
Part Number: CON-7006
ChefComm Pro® lets you easily create menu
settings on a computer and upload them to
an oven via USB. For more information, call
TurboChef Customer Support at 800.90TURBO
or +1 214.379.6000.
Figure 3: Selecting Voltage

5
OVEN MAINTENANCE
Step 3
Step 4
Step 5.1
Step 5.2
Daily Maintenance
The following steps will help maintain your oven. Use
only TurboChef Oven Cleaner and Oven Guard. The use
of any other cleaning products can damage critical oven
components, resulting in a non-warranty service call.
Supplies and Equipment
- TurboChef Oven Cleaner (Part Number: 103180)
- TurboChef Oven Guard (Part Number: 103181)
- Nylon scrub pad, cleaning towel, disposable gloves,
protective eyewear, dust mask (optional)
Step 1: Prepare the Ovens
WARNING: The ovens operate at temperatures up to 550°F (285°C) and may cause
injury if not allowed to cool properly.
- Turn both ovens off by touching the Off icons on the top oven and bottom oven screen.
- Open the oven doors.
- DO NOT attempt to clean until both oven displays no longer read “Cooling Down.”
Step 2: Remove and Clean the Wire Racks (Top and Bottom Oven)
WARNING: Be sure the oven interior is cool before you remove the wire rack.
- Wash, rinse, and sanitize the wire racks.
Step 3: Remove and Clean the Grease Filters (Top and Bottom Oven)
- Lift the grease filter by the handle and pull forward.
- Wash and gently rinse the grease filters with hot water.
WARNING: DO NOT scrub the grease filter or use a water jet when cleaning.
Step 4: Clean the Cook Chambers (Top and Bottom Oven)
- Use a food vacuum or damp towel to remove food particles from the cook chambers.
- Spray oven cleaner onto the top, bottom, and sides of the oven interiors.
CAUTION: DO NOT spray Oven Cleaner into the holes on the back oven walls or
directly onto the cook chamber lamps. Doing so can damage critical oven components,
resulting in a non-warranty service call.
- For stubborn stains, spray Oven Cleaner and allow it to penetrate for 5 minutes.
- Clean the oven interiors with a nylon scrub pad.
- Wipe the cook chambers with a clean damp towel, and then a dry towel.
Step 5: Clean the Oven Doors (Top and Bottom Oven)
- Clean the metal portion of the oven doors with Oven Cleaner and a nylon scrub pad.
- Gently clean the glass windows with Oven Cleaner and a cleaning towel.
CAUTION: DO NOT use abrasive cleaning supplies (e.g. steel wool) when cleaning the
glass windows. Doing so may scratch the windows.
CAUTION: DO NOT apply excessive force when cleaning the glass windows. Breakage
will result in a non-warranty service call.
- Wipe the doors and windows with a clean, damp towel and then a dry towel.
CAUTION: DO NOT scrub or attempt to clean the oven door gasket (Figure Step 5.2).
Doing so may cause the oven doors to mis-align, resulting in a non-warranty service call.
Continued on Page 6...
Bottom Oven
Group
BACK TO
GROUPS
BACK TO
GROUPS
Step 1
Step 2
Gasket
Botto
Bot
B
Bo
o
Bo
Bo
Bo
Bot
Bot
B
Bo
Bo
Bo
tto
Bo
Botto
B
Bot
o
o
o
o
o
o
m Ove
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BACK TO
BACK TO
BACK T
B
CK TO
CK TO
K
B
G
GRO
G
GRO
GROUPS
GROUPS
OUPSOUPS
OUP
G
GRO
G

6OVEN MAINTENANCE
Step 6: Apply Oven Guard (Top and Bottom Oven)
- Spray Oven Guard onto a clean towel.
- Wipe the interior walls and the inside of the oven doors.
CAUTION: DO NOT spray Oven Guard into the holes on the back oven walls or directly
onto the cook chamber lamps. Doing so can damage critical oven components, resulting in a
non-warranty service call.
Step 7: Reinstall the Grease Filters and Wire Racks (Top and Bottom Oven)
- There are notches on the rear right and left sides of the wire rack which fit over the pins
on the sides of the cook chamber. The wire rack must be installed correctly to ensure proper
oven operation.
Step 8: Clean the Air Filter
CAUTION: TurboChef does not recognize blocked air vents as a warrantable claim. The
filter must be cleaned regularly or replaced if damaged. During oven operation, the filter
must remain in place at all times.
- Remove the air filter from the back of the oven.
- Rinse the air filter with hot water. DO NOT scrub the filter.
- Allow the air filter to dry completely.
- Reinstall the air filter.
CAUTION: DO NOT operate the oven without the filter in place.
Step 9: Clean the Oven Exterior
- Wipe the oven exterior with a clean, damp towel.
CAUTION: DO NOT spray chemicals into any openings, such as the louvers on the side
or rear panels. Doing so can damage critical oven components, resulting in a non-warranty
service call.
- Wipe the oven exterior with a clean, dry towel.
Step 8
Step 9
Step 6
Step 7

7
OVEN MAINTENANCE
Step 3
Step 4.2
Step 4.1
Step 4.3
Weekly Maintenance
Once a week (or more frequently depending on use),
perform the following steps to help maintain your oven.
Use only TurboChef Oven Cleaner and Oven Guard. The
use of any other cleaning products can damage critical
oven components, resulting in a non-warranty service call.
Supplies and Equipment
- TurboChef Oven Cleaner (Part Number: 103180)
- TurboChef Oven Guard (Part Number: 103181)
- Nylon scrub pad, cleaning towel, disposable gloves,
protective eyewear, dust mask (optional)
Step 1: Prepare the Ovens
WARNING: The ovens operate at temperatures up to 550°F (285°C) and may cause
injury if not allowed to cool properly.
- Turn both ovens off by touching the Off icons on the top oven and bottom oven screen.
- Open the oven doors.
- DO NOT attempt to clean until both oven displays no longer read “Cooling Down.”
Step 2: Remove and Clean the Wire Racks (Top and Bottom Oven)
WARNING: Be sure the oven interior is cool before you remove the wire rack.
- Wash, rinse, and sanitize the wire racks.
Step 3: Remove and Clean the Grease Filters (Top and Bottom Oven)
- Lift the grease filter by the handle and pull forward.
- Wash and gently rinse the grease filters with hot water.
WARNING: DO NOT scrub the grease filter or use a water jet when cleaning.
Step 4: Remove and Clean the Bottom Jetplates (Top and Bottom Oven)
- Remove the left and right support rails by unscrewing the thumb screws (Figure Step 4.1)
and then gently pulling the rails out and away from the oven (Figure Step 4.2).
- Remove the bottom jetplate (Figure Step 4.3).
- Wash, rinse, and sanitize the bottom jetplate.
Step 5: Clean the Cook Chambers (Top and Bottom Oven)
- Use a food vacuum or damp towel to remove food particles from the cook chambers.
- Spray oven cleaner onto the top, bottom, and sides of the oven interiors.
CAUTION: DO NOT spray Oven Cleaner into the holes on the back oven walls or
directly onto the cook chamber lamps. Doing so can damage critical oven components,
resulting in a non-warranty service call.
- For stubborn stains, spray Oven Cleaner and allow it to penetrate for 5 minutes.
- Clean the oven interiors with a nylon scrub pad.
- Wipe the cook chambers with a clean damp towel, and then a dry towel.
Continued on Page 8...
Bottom Oven
Group
BACK TO
GROUPS
BACK TO
GROUPS
Step 1
Step 2
Step 5
Botto
Bot
B
Bo
o
Bo
Bo
Bo
Bot
Bot
B
Bo
Bo
Bo
tto
Bo
Botto
B
Bot
o
o
o
o
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m Ove
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BACK TO
BACK TO
BACK T
B
CK TO
CK TO
K
B
G
GRO
G
GRO
GROUPS
GROUPS
OUPSOUPS
OUP
G
GRO
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Thumb Screw

8OVEN MAINTENANCE
Step 6: Clean the Oven Doors (Top and Bottom Oven)
- Clean the metal portion of the oven doors with Oven Cleaner and a nylon scrub pad.
- Gently clean the glass windows with Oven Cleaner and a cleaning towel.
CAUTION: DO NOT use abrasive cleaning supplies (e.g. steel wool) when cleaning the
glass windows. Doing so may scratch the windows.
CAUTION: DO NOT apply excessive force when cleaning the glass windows. Breakage
will result in a non-warranty service call.
- Wipe the doors and windows with a clean, damp towel and then a dry towel.
CAUTION: DO NOT scrub or attempt to clean the oven door gasket (Figure Step 6.2).
Doing so may cause the oven doors to mis-align, resulting in a non-warranty service call.
Step 7: Apply Oven Guard (Top and Bottom Oven)
- Spray Oven Guard onto a clean towel.
- Wipe the interior walls and the inside of the oven doors.
CAUTION: DO NOT spray Oven Guard into the holes on the back oven walls or directly
onto the cook chamber lamps. Doing so can damage critical oven components, resulting in a
non-warranty service call.
Step 8: Reinstall the Bottom Jetplates, Left and Right Support Rails, Grease Filters, and Wire
Racks (Top and Bottom Oven)
- There are notches on the rear right and left sides of the wire rack which fit over the pins
on the sides of the cook chamber. The wire rack must be installed correctly to ensure proper
oven operation.
Step 9: Clean the Air Filter
CAUTION: TurboChef does not recognize blocked air vents as a warrantable claim. The
filter must be cleaned regularly or replaced if damaged. During oven operation, the filter
must remain in place at all times.
- Remove the air filter from the back of the oven.
- Rinse the air filter with hot water. DO NOT scrub the filter.
- Allow the air filter to dry completely.
- Reinstall the air filter.
CAUTION: DO NOT operate the oven without the filter in place.
Step 10: Clean the Oven Exterior
- Wipe the oven exterior with a clean, damp towel.
CAUTION: DO NOT spray chemicals into any openings, such as the louvers on the side
or rear panels. Doing so can damage critical oven components, resulting in a non-warranty
service call.
- Wipe the oven exterior with a clean, dry towel.
Step 9
Step 10
Step 7
Step 8
Step 6.1
Step 6.2
Gasket

9
OVEN CONTROLS
Bottom Oven
BACK TO
GROUPS
Top Oven
Oven O: Ready to Clean
Menu Manual
Bottom Oven
250° F
350° F
450° F
550° F
Menu 1
Menu 2
Menu 3
Menu 4
Group 6 > Item 7
Top Oven
Oven Controls
The Double Batch’s interface allows simultaneous
control over both ovens. During standard operation,
the top oven is controlled by the upper half of the
screen and the bottom oven is controlled by the lower
half. The user can expand the upper/lower interface
to access more options when needed. When one oven
interface is expanded, the other oven interface will be
limited.
1. Menu Icon/Temperature Icon
Touch to turn the oven on and cook in Menu
Cook Mode (page 10).
2. Manual Icon
Touch to turn the oven on and cook in Manual
Cook Mode (page 12). The Manual icon is only
present if enabled from the options screen (page 14).
3. “i” Icon
Touch to access Info Mode. The “i” icon is only
displayed when both ovens are off or cooling
down.
4. Expand/Collapse Icon
Touch to expand or collapse the controls for the
top/bottom oven.
5. Menu Selection
The oven contains 8 menus. The top oven
contains menus 1-4 and the bottom oven
contains menus 5-8.
NOTE: Some models may not include multi-
temperature/menu selection.
6. Groups/Items
Each menu contains 10 groups. Groups
1-5 are available from the standard operation
screens. Expand the oven controls to access
groups 6-10. Each food group contains 10 items
divided into 2 groups of 5, the first 5 items are
available from standard operation, expand the
screen to access items 6-10.
7. Menu/Manual Toggle
The Menu/Manual toggle will only be displayed
when manual cooking is enabled and will allow
you to switch between menu mode (page 10) and
manual mode (page 12).
8. Stop Icon
Touch to immediately terminate a cook cycle.
9. Light Icon
Touch to turn the oven light on and off for the
top/bottom oven.
10. Off Icon
Touch to turn the oven off (cool down).
Figure 4: Oven Controls
NOTE: Display options vary depending on which features are enabled.
1 2
9
9 9
8
9
4
4 4
4
3
10
76
5
10

10 COOKING
Step 1: Touch the “Menu” Icon to
Turn the Oven On and Select a Temperature
Step 2: Select a Menu
Menu Cook Mode
The oven is preprogrammed with recipe settings at the time of manufacture and is ready to operate out of the
box. New menu settings can be loaded via USB or programmed manually. If settings are not present, the oven
will cook only in manual mode (page 10).
The Double Batch oven uses impingement to create high heat transfer rates and reduce cook time. Air enters
the cavity from the top and bottom and is distributed by the jetplates. Because of this design and to ensure
uniformity of cooking, the top and bottom jetplates must be installed during operation.
The sequence of the steps below may vary and some may not apply.
Oven O: Ready to Clean
Bottom Oven
Top Oven
Oven O: Ready to Clean
Oven O: Ready to Clean
Bottom Oven
Top Oven
250° F
350° F
450° F
550° F
Menu 1
Menu 2
Menu 3
Menu 4
Step 4: Place Food in the Oven
WARNING: Inside of ovens and oven
doors are hot!
Step 3: Warming Up
Please Wait: Warming Up
Bottom Oven
Top Oven
Please Wait: Warming Up (500°F)
455°F
NOTE: When the oven is
done warming up, it will
“soak” for an additional
eight minutes. “Soaking”
ensures the cavity surfaces
absorb enough heat so
that cooking will not be
affected.
NOTE: Some models may
not include multi-
temperature/menu selec-
tion.

11
COOKING
NOTE: Touch the
Expand/Collapse icon to
access additional groups.
Step 5: Select a Group
Bottom Oven
Bottom Oven
Top Oven
Group 2
Group 3
Group 1
Group 4
Group 6
Group 7
Group 5
Group 8
Group 9
Group 10
roup
6
r
ou
p
7
rou
u
u
u
u
u
u
u
u
u
u
u
u
u
u
u
p 8p 8
p 8
p8
p
p 8
8
8
p 8
8
8
p
p8
p
8
p8
p
p
p 8
p
p
p 8
p
p
8
ro
u
u
u
u
u
u
ou
u
u
u
u
u
u
u
u
u
u
p
p
p
p
p
p
p
p
p
p
p
p
p
p
p
p
p
9
9
9
9
9
9
9
ro
o
o
ou
u
u
u
u
u
o
o
u
o
o
o
u
o
u
u
p
p
p
p
p
p
p
p
1
1
10
1
Bottom Oven
Bottom Oven
Top Oven
BACK TO
GROUPS
Item 2
Item 3
Item 1
Item 4
Item 6
Item 7
Item 5
Item 8
Item 9
Item 10
Step 6: Select an Item
em
7
e
m 8
em
m
m
m
m
m
m
m
m
m
m
m
9
9
9
9
9
9
9
9
9
9
9
em
m
m
m
m
m
m
m
m
m
m
m
1
10
10
0
0
0
0
0
10
1
1
1
1
1
0
Step 7: Cooking
NOTE: To immediately
terminate a cook cycle,
touch the red “STOP”
icon.
NOTE: If the oven door
is opened during a cook
cycle, the cycle will pause
until the door is closed.
Bottom Oven
Top Oven
Group 6 > Item 7
Group 11
Group 12
Group 13
Group 14
Group 15
Step 9: Cook More
NOTE: This option
must be enabled from the
Options Screen (page 14)
in order to cook an item
beyond its original cook
time.
Touch “Cook More” to
cook the item for 20%
longer with 100% air.
Bottom Oven
Top Oven
Cook More
Group 11
Group 12
Group 13
Group 14
Group 15
WARNING: Dish/
inside of oven and
door is hot!
Step 8: Check/Remove Food from Oven
Bottom Oven
Top Oven
Group 6 > Item 7
Cooking done, please check food.
Group 11
Group 12
Group 13
Group 14
Group 15
Step 10: Cooling Down
When finished cooking
for the day, touch “OFF”
to begin cooling down.
Bottom Oven
Top Oven
Oven O: Cooling Down
455°F
Group 11
Group 12
Group 13
Group 14
Group 15
NOTE: Touch the
Expand/Collapse icon to
access additional items.

12 COOKING
1. % Air
% Air determines the amount of airflow.
The more air, the more the product will brown
or crisp. % Air can be set from 10-100% in 5%
increments.
2. Cook Time
Time can be set from 00:01-99:59 (mm:ss). There
are four time icons.
Clear (or “zero”) the time
Add 1 second
Add 10 seconds
Add 60 seconds
3. Set Temperature
Touch to change the set temperature. The
temperature range is 300–550°F in 25°F
increments (150–285°C in 10-15°C increments).
4. Cook
Touch to cook.
NOTE: The oven may require additional
warming time before cooking can
be performed.
5. Off Icon
Touch to turn the oven off (cool down).
6. Menu/Manual Toggle
Switch between Menu Cook Mode (page 10) and
Manual Cook Mode.
7. Expand/Collapse Icon
Touch to expand or collapse the controls for the
top/bottom oven.
8. Light Icon
Touch to turn the oven light on and off for the
top/bottom oven.
Manual Cook Mode
Manual Cook Mode is intended for professionals, and allows cooking “on the fly,” whereas Menu Cook
Mode (page 10) allows cooking from preset cook settings. To access Manual Cook Mode, touch the Manual
icon when the oven is off or cooling down (page 11) or touch the Menu/Manual toggle on the Menu Mode
screen. Manual Cooking can be enabled and disabled from the Options Screen (page 14).
To cook an item in Manual Cook Mode, adjust the settings using the icons on the screen, allow the oven to
warm or cool to the set temperature, and touch the cook icon.
Bottom Oven
Top Oven
350 ° F
01:00
WARMING
BLOWER: 10%
+1 +10 +60
MANUAL MODE
350 ° F
01:00
COOK
BLOWER: 10%
+1 +10 +60
MANUAL MODE
MENU MANUAL
MENU MANUAL
3
5
5
1
2
4
6
7
8
8
+1
+10
+60
Figure 5: Manual Cook Mode