TV Ears 12281 User manual

TV•EARS
Products and Accessories
TV•Ears Long Range Digital Headphone System
Item Number — 12281 | MSRP $16995
This is our new and improved voice clarifying long range digital headphone
system — Works on any TV. Includes one TV•Ears Headphone, one TV•Ears
Long Range Digital Headphone Transmitter and accessories.
TV•Ears Voice Clarifying Sound Bar®
Item Number — 22900 | MSRP $22995
This sound bar is easy to use & connect. It oers surround sound
and also oers 2 voice clarifying modes to improve your overall TV
experience. Includes one Sound Bar and accessories.
TV•Ears Foam Ear Tips
Item Number — 40738 | MSRP $1995
One Year supply (4 pairs) of replacement foam ear tips for the TV Ears 5.0
headset. Tips should be replaced every 90 days for optimal performance and
hygiene. Ear tips are only available through TV Ears.
TV·Ears Long Range Headset
Item Number — 22621 | MSRP $9995
Our new and improved voice clarifying long range digital headset allows
you to enjoy listening to the TV at up to 50ft away from your TV —
Works on any TV. Includes one TV•Ears Long Range Digital Headset.
To activate your FREE 5 Year limited warranty:
Call: 1-866-611-9934
Go online: tvears.com/warranty-registration
Or Mail to: TV Ears, Inc.
2701 Via Orange Way, Suite 1
Spring Valley, CA 91978
tvears.com
Facebook.com/tvearsinc
Twitter:@tvears
1-888-883-3277 — Sales Main Line
1-866-611-9934 — Support
1-888-958-7899 — Fax
[e-mail] — Email
TV•Ears 5 Year limited warranty:
Welcome to the TV•Ears family and thank you for purchasing our product!
What are the terms of the warranty:
This 5 year limited warranty covers product failures for a period of 5 years after the original purchase. The warranty
is only valid if the product is purchased from TV•Ears directly or from one of the TV•Ears authorized resellers.
During the 5 year warranty, If the product fails within the first year of the original purchase date, it will be replaced
once at the cost of shipping and handling with the same or newer model. Subsequently, for the remainder of the
5 year warranty period, if the product fails it will be replaced for 50% o MSRP with the same or newer model of
equal value. The following items are NOT covered under this warranty: ear tips, batteries, and shipping charges.
Any replacement parts purchased at 50% o automatically extends your warranty into a new 5 year limited
warranty.
How to receive warranty service or return product:
To receive warranty service or for returns, call 1-866-611-9934 to speak to our friendly American based customer
support representatives. For returns, you will need to receive an RMA number and place it clearly and legibly on the
outside of the package otherwise returns are not accepted. Return shipping charges are NOT covered by TV•Ears.
Contact our US Based Customer Support at 1-866-611-9934
TV•EARS
Products and Accessories
TV•Ears Long Range Digital Headphone System
Item Number — 12281 | MSRP $169.95
This is our new and improved voice clarifying long range digital headphone
system — Works on any TV.
Includes one TV•Ears Headphone, one TV•Ears
Long Range Digital Headphone Transmitter and accessories.
TV•Ears Voice Clarifying Sound Bar
Item Number — 22900 | MSRP $229.95
This sound bar is easy to use & connect. It oers surround sound
and also oers 2 voice clarifying modes to improve your overall TV
experience.
Includes one Sound Bar and accessories.
TV•Ears Foam Ear Tips
Item Number — 40738 | MSRP $19.95
One Year supply (4 pairs) of replacement foam ear tips for the TV Ears 5.0
headset. Tips should be replaced every 90 days for optimal performance and
hygiene. Ear tips are only available through TV Ears.
TV·Ears Long Range Headset
Item Number — 22621 | MSRP $99.95
Our new and improved voice clarifying long range digital headset allows
you to enjoy listening to the TV at up to 50ft away from your TV —
Works on any TV.
Includes one TV•Ears Long Range Digital Headset.
To activate your FREE 5 Year limited warranty:
Call: 1-866-611-9934
Go online: tvears.com/warranty-registration
Or Mail to: TV Ears, Inc.
2701 Via Orange Way, Suite 1
Spring Valley, CA 91978
tvears.com
Facebook.com/tvearsinc
Twitter:@tvears
1-888-883-3277 — Sales Main Line
1-866-611-9934 — Support
1-888-958-7899 — Fax
[e-mail] — Email
TV•Ears 5 Year limited warranty:
Welcome to the TV•Ears family and thank you for purchasing our product!
What are the terms of the warranty:
This 5 year limited warranty covers product failures for a period of 5 years after the original purchase. The warranty
is only valid if the product is purchased from TV•Ears directly or from one of the TV•Ears authorized resellers.
During the 5 year warranty, If the product fails within the first year of the original purchase date, it will be replaced
once at the cost of shipping and handling with the same or newer model. Subsequently, for the remainder of the
5 year warranty period, if the product fails it will be replaced for 50% o MSRP with the same or newer model of
equal value. The following items are NOT covered under this warranty: ear tips, batteries, and shipping charges.
Any replacement parts automatically extend your warranty into a new 5 year limited warranty which allows you to
purchase replacement parts for 50% o MSRP.
How to receive warranty service or return product:
To receive warranty service or for returns, call 1-866-611-9934 to speak to our friendly American based customer
support representatives. For returns, you will need to receive an RMA number and place it clearly and legibly on the
outside of the package otherwise returns are not accepted. Return shipping charges are NOT covered by TV•Ears.
Contact our US Based Customer Support at 1-866-611-9934
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.

RCA Analog Installation
Plug the dual end of the 3.5mm RCA cord (red and black
ends) into the analog “Audio Out” ports on the back of
the television, satellite, or cable box.
Plug the single (black) end of the 3.5mm RCA cord into
the Analog Audio Cord (green). Plug the other end of the
Analog Audio Cord (green)
into the port labeled
“Analog” on the back of the
transmitter. The correct
port has a green border
around it.
OR
Long Range Headset System ™QUICK INSTALLATION GUIDE
Charging theHeadset
All Long Range headsets should be charged for 4 hours
BEFORE rst use. This step will instruct you on how to
appropriately charge the headset to make sure you’re
getting the best use possible.
Turn the volume knob of the headset to the “o” position. You
should hear and feel a ‘click’ when the knob has been turned
all the way o.
Place the headset into the transmitter’s charging cradle
and be sure the front of the headset is facing towards you.
The TV.Ears logo should be visible on both the front of the
headset as well as the front of the transmitter. Press down
on the headset when it is in the cradle until it is secure. The
headset should slightly stick in the cradle when you try
to remove it. The charging light will illuminate when the
headset is in the correct position. When fully charged, the
headset should last about 4-6 hours.
1. Red LED – When the USB Type C port is plugged with
5V/1A power source, the red LED becomes solid.
2. Blue LED / Pairing Function
Adding Up to 2 headsets at a time
a) Press the “ADD” button for 3 seconds until the blue
LED is ickering and is ready for pairing. Then turn
On the headset right next to the transmitter for
auto pairing. The connection will be made in 10-30
seconds with up to 2 headsets at a time. The blue
LED will turn OFF when the connection is successful.
b) To pair another headset, press the “ADD” button
for 3 seconds to start pairing. When pairing, please
ensure that your TV or cable box is turned o. Any
headset which has been paired successfully with
the transmitter will be auto connected again.
3. Blue LED – Optical audio in
The blue LED will icker when the transmitter is rst
turned on. If you are plugged into the optical audio out
on both the TV and the transmitter, the blue LED will
become solid to indicate a successful connection.
If unplugged from the optical audio source, the blue
LED will turn OFF after a few seconds.
4. Green LED – Front charging cradle
When charging the headset in the front cradle, the
rst green LED becomes solid. After the headset is
fully charged the green LED will be OFF.
5. Green LED – Back charging cradle
When charging the headset in the back cradle, the
second green LED becomes solid. After the headset
is fully charged the green LED will be OFF.
Connecting the Transmitter to the TV•Ears Sound Bar
Place the transmitter close enough so that you can connect
it to the television. Keep the transmitter accessible so you
can easily charge your headset after use.
STEP 1
Place the transmitter
1
Using the provided USB to USB-C cable, please connect the cord to
the supplied power block. Plug the AC adapter into a standard electrical
outlet or surge protector (a surge protector is recommended to protect
against power surges).
Plug the other end of the AC adapter into the port labeled “Power”
on the back of the transmitter.
Connection for Digital Audio
Sometimes located underneath plastic tray
Remove the plastic caps from both
ends of the digital audio cord.
Plug either end of the digital audio cord into the
“Digital Audio Out” port on the back of the TV.
Plug the other end of the digital audio cord into
the port on the back of the transmitter labeled
“Optical”. You should hear and feel a ‘click’ when
it has been pushed in all the way.
Connection for Analog Audio
Plug one end of the Analog Audio Cord (black) in the
“Audio Out” port on the back of the television, satellite
box, or cable box.
Plug the other end of the Analog Audio Cord (black) into
the port labeled “Analog” on the back of the transmitter.
The correct port has a green border around it.
If you connect to your Headphone port of your TV, the
port is usually labeled with an icon that looks like the
following: , your TV may be muted. If this is the case
then connect using the RCA Analog Installation method.
STEP 2
Plug in
STEP 3
Installation of the Transmitter
2
3
AUDIO
OUT
DIGITAL
AUDIO OUT
OPTICAL
AUDIO OUT
L
R
LR
AUDIO OUT
Contact our US Based Customer Support at 1-866-611-9934
Use the USB to USB-C cable in the box to connect the transmitter with two easy connections.
Connect the USB-C side to the power jack on the back of the transmitter. Connect the
regular USB end to the to the 5VDC output jack on the back of the speaker.
Connect the 3.5 mm to the analog jack on the transmitter and connect
the other 3.5 mm end to the “Transmitter” jack on the back of the Sound Bar.
Once the Sound Bar is powered and a transmitter is connected, the TV·Ears Headphone
or Headset will work independently from your Sound Bar or TV audio so the TV·Ears
Headphone or Headset user can control their own audio comfort level.
DC IN
Optical
15 VDC
Analog Transmitter
5VDC Output
BACK OF TV•EARS SOUND BAR
Function of the LED lights:
 Your TV’s digital audio out format may be set to
Dolby digital or DTS. If you get static from your TV
Ears after installing the digital audio cord, you need
to change this option to PCM in your TV’s setup
menu. The setup menu is dierent per brand but it
should be similar to the following sequence - Audio
Settings>Additional Audio Settings>Digital Audio Out
Format>Change format from Dolby or DTS to PCM
NOTE: The optical plug and jack are not square. Position the
optical plug so it matches the orientation of the optical jack, then
push the plug into the jack. You should hear and feel a “click”
when the plug is correctly inserted into the optical jack.
AUDIO
OUT
DIGITAL
AUDIO OUT
OPTICAL
AUDIO
OUT
DIGITAL
AUDIO OUT
OPTICAL