TV Ears Long Range Headset System User manual

TV•EARS
Products and Accessories
TV•Ears Voice Clarifying TV Speaker®
Item Number — 21290 | MSRP $29995
The TV Ears Voice Clarifying Speaker is easy to use and connect. It gives you
convenience and portability with it’s built in battery and allows you to use either
surround sound or voice clarity modes.
Includes one Speaker and accessories.
TV•Ears Long Range Digital Headphone System
Item Number — 22281 | MSRP $19995
This is our new and improved Voice Clarifying Headphone® system using our Voice
Enhancement Technology™ — Works on any TV.
Includes one TV•Ears Headphone,
one TV•Ears Long Range Digital Headphone Transmitter and accessories.
TV•Ears Foam Ear Tips
Item Number — 40738 | MSRP $1995
One Year supply (4 pairs) of replacement foam ear tips for the TV Ears 5.0
headset. Tips should be replaced every 90 days for optimal performance
and hygiene. Ear tips are only available through TV Ears.
Contact our US Based Customer Support at 1-866-611-9934
TV·Ears Long Range Headset Battery
Item Number — 55810 | MSRP $1995
Replacement battery for the new improved long range headset. Should last
between 4-6 hours depending on volume, charge and use. Only works on
the Long Range Headset.
TV•Ears 5 Year limited warranty:
Welcome to the TV•Ears family and thank you for purchasing
our product!
What are the terms of the warranty:
This 5 year limited warranty covers product failures for a period
of 5 years after the original purchase. The warranty is only valid
if the product is purchased from TV•Ears directly or from one
of the TV•Ears authorized resellers. During the 5 year warranty,
If the product fails within the first year of the original purchase
date, it will be replaced once at the cost of shipping and handling
with the same or newer model. Subsequently, for the remainder
of the 5 year warranty period, if the product fails it will be
replaced for 50% o MSRP with the same or newer model
of equal value. The following items are NOT covered under
this warranty: ear tips, batteries, and shipping charges. Any
replacement parts purchased at 50% o automatically extends
your warranty into a new 5 year limited warranty.
How to receive warranty service
or return product:
To receive warranty service or for returns, call 1-866-611-9934
to speak to our friendly American based customer support
representatives. For returns, you will need to receive an RMA
number and place it clearly and legibly on the outside of the
package otherwise returns are not accepted. All shipping
charges are NOT covered by TV•Ears
To activate your FREE 5 Year
limited warranty:
Call: 1-866-611-9934
Go online: tvears.com/warranty-registration
Or Mail to: TV Ears, Inc.
2701 Via Orange Way, Suite 1
Spring Valley, CA 91978
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment o and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit dierent from
that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
Sales Main Line: 1-888-883-3277
Support: 1-866-611-9934
Fax: [phone]
Email: [e-mail]
tvears.com |Facebook.com/tvearsinc |Twitter: @tvears

RCA Analog Installation
Plug the dual end of the 3.5mm RCA cord (red and black
ends) into the analog “Audio Out” ports on the back of
the television, satellite, or cable box.
Plug the single (black) end of the 3.5mm RCA cord into
the Analog Audio Cord (green). Plug the other end of the
Analog Audio Cord (green)
into the port labeled
“Analog” on the back of the
transmitter. The correct
port has a green border
around it.
OR
Long Range Headset System™QUICK INSTALLATION GUIDE
Charging the Headset
Pop open the plastic cover on top of the headset base that is located between
the volume and tone dials. You are able to plug the headset directly to the
usb-c cable that is located in your product box.
Replacing the Battery
Place the transmitter close enough so that you can
connect it to the television.
STEP 1
Place the transmitter
1
Using the provided USB to USB-C cable, please connect the cord
to the supplied power block. Plug the AC adapter into a standard
electrical outlet or surge protector (a surge protector is
recommended to protect against power surges).
Plug the other end of the AC adapter into the port labeled
“Power” on the back of the transmitter.
Connection for Digital Audio
Sometimes located underneath plastic tray
Remove the plastic caps from both
ends of the digital audio cord.
Plug either end of the digital audio cord into the
“Digital Audio Out” port on the back of the TV.
Plug the other end of the digital audio cord into the
port on the back of the transmitter labeled “Optical”.
You should hear and feel a ‘click’ when it has been
pushed in all the way.
Connection for Analog Audio
Plug one end of the Analog Audio Cord (black) in the
“Audio Out” port on the back of the television, satellite
box, or cable box.
Plug the other end of the Analog Audio Cord (black) into
the port labeled “Analog” on the back of the transmitter.
The correct port has a green border around it.
If you connect to your Headphone port of your TV, the
port is usually labeled with an icon that looks like the
following: , your TV may be muted. If this is the case
then connect using the RCA Analog Installation method.
STEP 2
Plug in
STEP 3
Installation of the Transmitter
2
3
AUDIO
OUT
DIGITAL
AUDIO OUT
OPTICAL
AUDIO OUT
L
R
LR
AUDIO OUT
Contact our US Based Customer Support at 1-866-611-9934
Remove the headset from the power source and make sure to turn it o.
Lay the headset on its front side and remove all 3 screws from the back with
a size 1 Phillips screwdriver. Replace the current battery with the brand new
replacement, make sure to peel the tape to properly secure the new battery
in place. Properly place the battery with the note “This Side Up” facing up with
the L and R properly facing the left and right side of the headset. Place the back
plate onto the headset, install the 3 screws and your headset is ready to be used.
Your TV’s digital audio out format may be set to
Dolby digital or DTS. If you get static from your TV
Ears after installing the digital audio cord, you need
to change this option to PCM in your TV’s setup
menu. The setup menu is dierent per brand but it
should be similar to the following sequence — Audio
Settings>Additional Audio Settings>Digital Audio Out
Format>Change format from Dolby or DTS to PCM.
NOTE: The optical plug and jack are not square. Position the optical
plug so it matches the orientation of the optical jack, then push the
plug into the jack. You should hear and feel a “click” when the plug
is correctly inserted into the optical jack.
NOTE: If the Digital Audio Out port is a round
hole (rare occurrence), purchase and use a
Coaxial audio cord instead of the optical.
AUDIO
OUT
DIGITAL
AUDIO OUT
OPTICAL
AUDIO
OUT
DIGITAL
AUDIO OUT
OPTICAL
Secure Mode / Open Mode
Open Mode
This is what the transmitter is set to by default. In this
mode, TV•Ears products will automatically pair with the
transmitter, working by just turning them on in the same
room as the television. Under normal circumstances,
this should not be changed.
Secure Mode
This mode enables manual pairing of up to 2 TV•Ears
products with the transmitter. The only advantage of
this is it strengthens the signal, helping prevent
interference from other wireless devices.
Activating Secure Mode (Supports up to 2 receivers)
Only do this if your headphones are either cutting in and out, or getting
a “popping” sound while in use.
1. Move the “Secure/Open” switch to the Secure(White) side on the transmitter.
2. Place the headphones close to the transmitter.
3. Press and hold the ADD button on the transmitter for 3-5 seconds.
The blue LED on the transmitter will begin ashing, beginning pairing.
4. Turn on the headphones, the blue LED on the headphones will also
start ashing.
5. When done the blue LED on the headphones will become solid,
and the transmitter blue LED will go o.
Re-Activating Open Mode
This is to re-enable the transmitter’s auto-pairing function or to connect
more than two receivers.
1. Move the “Secure/Open” switch to the Open (Green) side on the transmitter.
2. Place the headphones close to the transmitter.
3. Press and hold the ADD button on the transmitter for 3-5 seconds.
The blue LED on the transmitter will begin ashing, beginning pairing.
4. Turn on the headphones, the blue LED on the headphones will also
start ashing.
5. When done the blue LED on the headphones will become solid, and
the transmitter blue LED will go o.
* It may take longer when switching to Open mode from Secure mode, a few tries may be required.”
ADD
BUTTON
ADD
LED
SECURE
Mode
OPEN
Mode