TV One MAGENTA Pathfinder 500 Series User manual

QSG-MG-KVM-53x-V1.00
Nov 2019
Pathfinder 500 series
MG-KVM-531
MG-KVM-532
Quick Start Guide V1.00

In this guide
Hardware recommendations ........................................................................................... 2
Multi-mode optical fiber............................................................................................... 2
Single-mode optical fiber ............................................................................................. 2
Network switches .......................................................................................................... 3
System requirements for Pathfinder Control................................................................. 3
About your Pathfinder 500 series device........................................................................ 3
MG-KVM-531 encoder rear panel................................................................................ 4
MG-KVM-532 decoder rear panel................................................................................ 5
Fitting or replacing the SFP module................................................................................. 6
Installing single and multiple endpoints ......................................................................... 7
Extending a single PC.................................................................................................... 7
Connecting to multiple endpoints............................................................................... 7
Quick start........................................................................................................................... 8
Connecting your hardware .......................................................................................... 9
Setting up a system with multiple endpoints in Pathfinder Control.....................10
To set up your system in Pathfinder Control ......................................................10
Next steps ....................................................................................................................12
Using the on-screen display ...........................................................................................14
Opening the on-screen display..................................................................................14
The Home menu..........................................................................................................14
Connecting and disconnecting ..................................................................................15
To log in to a PC ......................................................................................................15
To connect to an encoder......................................................................................15
To disconnect from an encoder............................................................................16
To open a point-to-point connection ...................................................................16

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Thanks for buying this Magenta Pathfinder device. Pathfinder
devices provide a scalable, zero latency, KVM (Keyboard, Video,
Mouse, and USB 2.0) extension and switching solution. Capable of
over 3000 high-quality endpoints in a single system, Pathfinder is
the perfect solution for mission critical control and collaboration
including medical, broadcast, and control room operations.
Pathfinder devices come with a choice of Small Form-factor
Pluggable (SFP) transceivers. Choose from single-mode optical fiber,
multi-mode optical fiber, or RJ45 Ethernet for a fully flexible
experience.
Features
Some features are only available in Pathfinder networks that
include 500 and 800 series devices.
▪KVM matrixing solution with over 3000 endpoints
▪Use either Ethernet or fiber optic cable for KVM, USB, and video
▪Up to 4K @60 Hz video
▪Mix-and-match HD and 4K endpoints
▪Zero latency performance
▪Point-to-point extension up to 20 km (12 miles)
▪Mix copper and fiber cables for maximum flexibility in your
system design
▪Plug'n'play installation over IP
▪Monitor up to 4 PCs from a single 4K monitor, keyboard, and
mouse
▪Extend PC desktop to dual displays over single cable
▪Local monitor loop out

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Hardware recommendations
At tvONE, we design our products to the highest quality standards.
To get the best results from our products, we recommend that you
use the best quality connectors, cables, and adapters. Consider the
points below when you choose accessories and position
equipment.
▪For best results with HDMI/DVI, use cables under 15 m long, or
shorter if you use connection adapters. If you need to place your
products more than 15 m apart, use a signal extender.
▪See our range of signal extenders at tvone.com/signal-extension-
systems.
▪For best results with HDMI, use High Speed or Premium High
Speed HDMI cables.
▪In industrial environments, use shielded Ethernet cables for
signal extension systems.
▪Shielded Ethernet cables are often marked F/UTP or FTP. Use
shielded Cat 6 cables with HDBaseT input and output modules
and Streaming media and 4K playback input modules.
Multi-mode optical fiber
▪Maximum length 500 m (1640 feet).
▪Duplex Multimode 50/125 μ(OM2).
▪LC connector 850 nm.
Single-mode optical fiber
▪Maximum length 20 km (12.43 miles).
▪Duplex single-mode.
▪LC connector 310 nm TX -1550 nm RX.

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Network switches
Your Pathfinder network requires its own dedicated network. As
Pathfinder uses multicast, you must place it on its own VLAN or
dedicated switches.
The network switch must fulfil the following specifications:
▪The Pathfinder 500 series requires a 1 Gigabit switch, with true
port-to-port transfer rates of 1 Gigabit/second.
▪Network switches must support IGMP snooping and IGMP
snooping must be switched on.
System requirements for Pathfinder Control
▪Windows 7 (32bit/64bit) or higher
▪1 GB RAM
▪50 MB free storage
▪1 Gbit dedicated network interface
About your Pathfinder 500 series device
The Pathfinder 500 series includes a DVI encoder and decoder, capable of
extending a 1080p signal up to 20 km (12 miles).

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MG-KVM-531 encoder rear panel
DVI IN
DVI-I in. Connect to the PC you want to control.
Audio in from PC.
Connect to the PC with 3.5 mm jack.
RS232
Connect to a control device with Ethernet cable.
Audio out to PC.
Connect to the PC with 3.5 mm jack.
DVI LOOP OUT
DVI-I out. Connect to a monitor.
12VDC
Connect to 12 V power supply.
USB
Connect to USB port of PC.
KVM-LINK
Depending on your SFP, connect to one of the
following:
▪Single-mode optical fiber cable
▪Multi-mode optical fiber cable
▪Ethernet cable

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MG-KVM-532 decoder rear panel
Audio in.
Connect an audio input device, for example, a
microphone.
RS232
Connect a control device.
Audio out.
Connect to an audio output device, for
example, speakers.
12VDC
Connect to 12 V power supply.
DVI OUT
DVI-I out.
Connect to a monitor.
USB 2.0
Connect to a keyboard, a mouse, and any other
USB devices.
KVM-LINK
Depending on your SFP, connect to one of the
following:
▪Single mode optical fiber cable
▪Multi mode optical fiber cable
▪Ethernet cable

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Fitting or replacing the SFP module
Only use SFP modules from, or recommended by, tvONE.
1. Remove the black dust protector from the SFP module.
2. Pull the metal latch of the SFP module forwards until it is at a
right angle.
3. Insert or replace the SFP module.
4. Push the metal latch back into position.

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Installing single and multiple endpoints
You can use your Pathfinder devices to extend a single PC, or you
can use a network switch to connect multiple endpoints.
If your network only contains Pathfinder 500 series devices, use a
1G switch. If your network also contains Pathfinder 800 series
devices, use a mixed 1G and 10G switch, or a 10G switch.
Extending a single PC
Connecting to multiple endpoints

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Quick start

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If you’re setting up a network with multiple endpoints, for best
results connect just a few Pathfinder devices at a time, and then
add them to Pathfinder Control and update the firmware before
you move on to the next set. This makes it much easier to find,
name, and connect your devices.
Connecting your hardware
1. Connect the USB-A port on your PC to the USB-B port of the
encoder.
2. Connect a keyboard and mouse to the decoder.
3. Connect the PC video output to the DVI In port of the encoder.
4. Connect the encoder and the decoder with fiber optical or
Ethernet cable.
Or
Connect all endpoints to a network switch. Ensure that all
connections have a bandwidth of 1 Gbit/sec minimum.
For video sharing the network switch must support IGMP
snooping, and IGMP snooping must be switched on.
5. Connect the remote monitor to the decoder with HDMI-DVI.
6. OPTIONAL: use a 3.5 mm jack to connect the out port of the
encoder to a speaker or to the mic port of your PC. Connect the
in port of the encoder to the headphone port of your PC.
7. OPTIONAL: use a 3.5 mm jack to connect the out port of the
decoder to a speaker. Connect the in port to a microphone.
8. Switch on your PC and monitors.
9. If you’re using a network switch, connect the power supply to
an electrical outlet.

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10. Connect the encoder and decoder to electrical outlets with the
included 12 V 1 A power supplies.
Your Pathfinder devices start. The remote monitor shows the
desktop of your PC.
Setting up your system in Pathfinder Control
Use Pathfinder Control to set up your system and upgrade your
firmware.
To set up your system in Pathfinder Control
1. Install Pathfinder Control on a dedicated PC connected to the
Pathfinder network.
Download Pathfinder Control from tvone.com/softwares.
2. Open Pathfinder Control and log in as an administrator. The
default username is admin, and the default password is
admin.
If your Pathfinder network includes a network switch,
Pathfinder Control must run on your Pathfinder network at
all times. You don’t have to be logged in.
This task is for administrators.

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3. Select General Settings.
4. Make sure Enable extender automatic add is selected. If it
isn’t, select it, then save. Pathfinder Control closes. Open it
again.
5. Select Search for new Extenders.
6. Select Endpoints > Extender Settings.
7. Double-click each extender and give it a name.

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Updating your firmware
1. Download the latest firmware from tvone.com/softwares.
2. In Pathfinder Control, select System > Update Management.
3. In UPDATE SETTINGS, select and navigate to the firmware
file you downloaded in step 1.
The firmware .bmp file appears under MG-KVM-500 Firmware.
4. Select (Un)Mark All to select all the devices on your network.
5. Select Send and Update Firmware.
Your devices update. When the firmware update is complete,
Finished! appears under Alerts.
If Error! Try again! appears, select the device or devices that
did not update, and select Send and Update Firmware.
You can now add your next batch of devices. Start again from To set
up your system in Pathfinder Control on page 10.

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Connecting encoders and decoders in Pathfinder Control
This task is for systems with multiple endpoints only. If you’re only
extending a single PC, skip this task and go to Using the on-screen
display on page 14.
1. Select Layout > List.
2. For the devices you want to connect, select the box in the Grid
column. If you don’t want to connect a device right now, clear
the box in the Grid column.
3. Select Layout > Grid.
4. From Decoders, select a decoder. When the decoder turns
green, select an encoder from Encoders. When the two devices
are connected, they turn blue.
Next steps
Congratulations, your basic network is set up. You can now log on
to and use your Pathfinder network with just the on-screen display.
Read on for information about how users can log on to a PC and
connect to an encoder.
You can also set up more sophisticated features in Pathfinder
Control, such as device groups, Cross-Click, and WindowView. Read
more about setting up extra features in the Pathfinder Control User
Guide. There’s a link at the back of this guide.

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Using the on-screen display
Use the monitor and keyboard connected to your decoder to open
the on-screen display. The on-screen display opens displaying the
Home menu.
Opening the on-screen display
To open the on-screen display, press Scroll Lock (ScrLk) quickly five
times.
If your keyboard doesn’t have a Scroll Lock key, open the
on-screen keyboard.
Select Start > Settings > Ease of Access > Keyboard.
The Home menu
The Home menu includes a list of sub menus and your current
firmware version.
Update your firmware with Pathfinder Control software.
Read more in the User Guide. There’s a link at the back of this
guide.

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T
Status
Overview
Menu status / current status
U
Update Flash
FW
Update firmware
O
DDC Option
Set your DDC/EDID
W
Network
Settings
Network settings
G
Extender
Settings
Encoder and decoder settings
L
Show Device
List
List of all pathfinder devices on the
network
Q
Exit
Exit
Connecting and disconnecting
To log in to a PC
1. Open the on-screen display.
2. In the Home menu, press A.
3. Enter your username and password.
To connect to an encoder
1. Open the on-screen display.
2. In the Home menu, press L.

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3. In the Device List menu, find the encoder you want to
connect to, and press the number button for that encoder.
To disconnect from an encoder
4. Open the on-screen display.
5. In the Home menu, press D.
To open a point-to-point connection
If you are not connected through a network switch, you can connect
directly to an encoder in point-to-point mode.
1. Open the on-screen display.
2. In the Home menu, press P.

Get more help
For more information, download our user guides at
help.tvone.com/products/mg/mg-kvm
Contact us
tvone.com
[email protected]
Support NCSA: [email protected]
Support EMEA: [email protected]
Support Asia: [email protected]
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